Coppermine Racquet & Fitness Club - Bare Hills

Negative experience: The facility is very nice and I would recommend had the personal trainer, Kendall, whom I trusted with my son not pushed for me to keep sending money to him through cash app for “home workouts”, a fitness app he wanted to purchase to help his clients and then proceeded to harass me all weekend to cash app him money for his dog’s medication. Two additional in person sessions were billed on separate occasions through Coppermine when I had not been to the facility (which Coppermine did end up crediting back after I made multiple phone calls). However all in home sessions I paid for were not received and Kendall refuses to provide a refund for those prepaid at his request. No agreement was presented at all obligating me to at home sessions and when I told him I wanted to get my son back to more in person, Kendall pushed it off stating we should finish out the month at home and then “start fresh” the following month. Coppermine stated that they do not do business through cash app and couldn’t help me. Kendall is still employed at coppermine and comes off as a very professional, trustworthy person which makes my experience that much more unsettling.

Negative experience: Good location and equipments. However, my main complaint is their customer service. First of all, they're always impatient in treating people. Furthermore, they have odd policies, such as, if you're registering late in the season they don't allow prorated registrations -- quite odd.

Fantastic experience: Love going in there and seeing Adrienne and all the friendly front desk. The equipment is great too. Fun atmosphere.

Fantastic experience: Always open. Great staff Everything from boxing to pickleball

Fantastic experience: I have been at Coppermine Bare Hills for nearly three years. I love the staff most especially Adrienne, Nicole and Mena. The pros are great. There are so many programs to be involved in. The facility is clean, comfortable and welcoming . The staff is always accommodating and very friendly! I love this place!! Laura Delozier

Fantastic experience: The best gym around!!!

Fantastic experience: I attend various classes (barre fit, cardio barre, body blast, group strength) during the week taught by Courtney who is an amazing instructor. She changes up the routine each time and provides an incredible workout. In addition I use the cardio machines which are plentiful and never have to wait which is certainly a plus.

Fantastic experience: Been a member here for the past 50 years

Fantastic experience: I love this smaller sized gym that offers everything you could want from a gym. The instructors and staff are the best in town!!

Fantastic experience: Great place to workout...good updated equipment, clean and most importantly great staff, Adrienne, Kristen, Nicole and Katie (just to name a few) all make you feel welcome! Also, once working out Truett, Allison, Courtney and Regina (just to name a few) will make sure it counts!

Fantastic experience: Nicole is my favoritist suga momma! Adrian , puts the colors in my rainbow! Truet ,is old and dusty with funky socks!

Fantastic experience: Amazing facility! So clean!!!! When I’m struggling to get started with my workout, the employees at this gym make me feel so welcome and motivated, I have no choice but to get after it! Thanks everyone!!!

Fantastic experience: The best!

Fantastic experience: Best ever! Adrienne, Nicole, and Katie can make your whole day when you walk in!

Fantastic experience: Friendly staff and a well equipped and maintained gym with early hours is a perfect fit.

Fantastic experience: Love my 6am evolve class!

Fantastic experience: Everyone at Coppermine is very friendly and extremely helpful. I’m at the club 4-5 days a week and I’ve never had a bad experience. I only have good things to say about Coppermine. Marc McPherson

Fantastic experience: I love the classes and the supportive community!

Fantastic experience: I always love coming to Coppermine! Working out snd seeing friends is a great way to start my day!

Fantastic experience: First class customer service!

Fantastic experience: Great gym and the kid zone makes my life easier!!! Love this place!

Fantastic experience: Outstanding! All of the staff is like family, without the baggage!

Fantastic experience: The nicest people and facilities!!

Fantastic experience: I love the people, classes, and equipment. It’s my happy place

Negative experience: I'm 13 years old and went in yesterday to workout and got the the 10 day pass I go in today and they say I have to be 16 even though I gave them my birthdate yesterday and worked out but today they said I have to be 16

Fantastic experience: Nice club. Friendly staff.

Fantastic experience: Love playing at this facility, super clean, beautiful features, very accommodating staff and more!

Fantastic experience: Couldn't ask for a better team. Dave Bender and Dipal Patel are two highly skilled physical therapists and compliment each other well in their treatment plan for the patient. They offer an array of treatment services inclusive of but not limited to ASTYM, dry needling, taping and mobilization. Their practice is located in the Bare Hills Racquet and Fitness Center which is great as it means they have full use of the equipment to better treat you. Hours are flexible, the care excellent. And they really do care about your comfort and well being. I have certain quirks (I don't like lotions) and when we came to part of treatment (ASTYM) that involved my quirky issues they could have said 'ok, we'll skip that even though it could be vital in your treatment' Instead they worked with me to find a happy medium. Never hesitant to answer my questions. Always helpful and more than happy to help me with at home exercises and stretch routines to do on my own. Absolutely the go to guys if you are in need of a PT.

Fantastic experience: Awesome facility, friendly & welcoming staff, great instructors, clean.

Fantastic experience: Nice facility. Clean. Great staff. Great customer service.

Fantastic experience: Everyone is friendly with a real community feel. Highly recommend

Fantastic experience: Squash, tennis, weights, etc. Nice staff.

Fantastic experience: The best gym in Baltimore.

Fantastic experience: Great community of people helping you stay healthy and active!

Fantastic experience: Seems like an excellent workout every time. Friendly staff. Great facilities

Fantastic experience: Professional instructors, sanitized surroundings, quality equipment.

Fantastic experience: Very good safety measures are in place, for a very comfortable sports environment.

Fantastic experience: Best facility in metro area (& I belong to 3). Staff and management are professional, helpful and friendly. These people take this health emergency seriously.

Negative experience: In the middle of the winter season my daughter expressed she did not want to continue playing tennis. I had already paid for the next season. I tried two weeks to cancel it, until finally someone helped me do so. It was back in 2/27/2019. I was told I would get my money back. It's been almost three weeks. No refund. When I call, they transfer me to the billing person, and general manager. I have left multiple voicemails, no response. I have sent multiple emails, no response. Very disappointed with this place.

Fantastic experience: Couldn't disagree with @Siricortana more, I've been a member at Coppermine since it was still a part of the Merritt family and it has grown into a thriving and extremely enjoyable location to work out.

Fantastic experience: Great gym for those who like to lift (clean equipment/benches and weights are well taken care of). Also, Lindsay is #1 best spinstructor!!!

Negative experience: Steam room not working, towels already need to be replaced with new ones, etc...

Positive experience: Well maintained facility (newly resurfaced courts) and very friendly, professional staff. My only complaint is that there aren’t more courts. Six just isn’t enough.

Fantastic experience: Great equipment, excellent staff and reasonable hours. Joined six years ago.

Fantastic experience: Good tennis courts, and well-maintained exercise facilities. Good staff.

Fantastic experience: Yoga classes are the best! Wonderful instructors. Friendly staff in the whole gym. Really enjoy the cycle classes and insanity class.

Positive experience: Great gym....all sorts of different activities and wide open spaces

Fantastic experience: Courts in good shape, friendly folks, its all good!

Fantastic experience: I have been a member of Barehills for many years. The facility provided an excellent venue for exercise and Tennis. Coppermine continues that tradition of superb service with even more energy. The Coppermine management and staff offers a clean and professionally run facility with courteous effort. Kudos to them all. BTW the front staff starts your day with a warm smile and friendliness.

Fantastic experience: Great facility with outstanding staff.

Fantastic experience: Great tennis program, very good for cross fit, big and clean. Employees are a little too busy and may have to chase them if you have a question but they are very polite. Great facility overall.

Fantastic experience: Great classes with wonderful instructors! Can also recommend the tennis courts, personal training and physical therapy. An all around great gym.

Fantastic experience: Amazing yoga classes and great weight room.

Fantastic experience: This is very clean gym with a brand new floor in the weight area. Also, Coppermine Racquet and fitness just installed a new turf field which is also great to use when the club is not busy for a workout. Furthermore, this Club has a large offering of yoga and group fitness classes. I would highly recommend Coppermine Racquet and Fitness if your looking for a gym in the Baltimore area.

Fantastic experience: Love Coppermine Bare Hills! The most amazing instructors! The staff becomes family and everyone supports each others efforts. Miss Uma at kids zone is warm, loving and kind. The room is safe, friendly and the kids want to stay!

Positive experience: Great place to workout. Super tennis courts.