Body Xchange

Negative experience: No te explican sobre su póliza y cuando quieres cancelar la membresía te dan vueltas y te quieren cobrar 100 por salirte. Es el peor gimnasio, es mentira que te dan una hoja sobre su términos y condiciones. Deberían dejar de mentir.

Fantastic experience: great gym and great atmosphere here.

Fantastic experience: Very empty and welcoming

Fantastic experience: I recommend this gym! The staff is super helpful with everything, I enjoy coming to this gym

Fantastic experience: Been here for 2 years amazing gym

Fantastic experience: Friendly , and clean gym. Nice gym experience overall.

Fantastic experience: Great, I always have an intense work out here. The environment allows me to not feel intimidated or rushed love coming to this gym!

Fantastic experience: Friendly people, friendly staff, clean environment, bring your mommas

Fantastic experience: Positive atmosphere!

Fantastic experience: The workers are super nice and welcoming. Good deals! I recommend coming here.

Fantastic experience: jonathan is very cool and says hi to me every day. evelyn is very sweet and always smiles at me. gym is very quiet and clean

Fantastic experience: I really like this gym, the customer service is awesome and there is this guy who’s name is Noah who did a stupendous job signing me up

Fantastic experience: I've been a member of this gym for a while now, and it has been a fantastic experience. From the moment you walk in, you're greeted with a friendly smile—special shoutout to Noah at the front desk, who is always helpful and welcoming. What's even more impressive is the management's dedication to meeting members' needs. For instance, when I mentioned wanting foam rollers, they quickly made sure to get them in. Highly recommend this gym! :)

Fantastic experience: Perfect customer service signed up my whole family

Fantastic experience: Workers are very kind

Fantastic experience: Great customer service from evelyn Great gym ...

Fantastic experience: Best gym in the city!!!

Negative experience: Cancel my subscription 2 months ago and they still charge me without gonthere scameers

Positive experience: Good gym, they could lower the dues and upgrade the tanning...but very friendly staff.

Fantastic experience: Great fun staff! Good vibes all around :)

Fantastic experience: A real awesome place to work out the staff members are excellent with helping club members.

Fantastic experience: today was my first day and i already lost 100 pounds thanks to juan !!!!! (before and after)

Fantastic experience: Juan is the best worker honestly gave me the best biceps workout and is nice all around but in general all the employees in bodyxchange white lane are great

Fantastic experience: Best gym in bakersfield!! Employees are nice, Trainer Juan a standout employee!

Fantastic experience: It’s ight.

Fantastic experience: Always have a great experience here friendly experience here.

Fantastic experience: Best gym in Bakersfield. Juan is great

Fantastic experience: Ima start off with saying this gym is the best gym in Bakersfield, hands down. I’ve been a member here for a while and I have never had a bad experience here. The BX Staff Team and Management are top tier when it comes to member services and hospitality. It’s feels like home here, I wouldn’t want to go anywhere else. They also have very good and clean equipment and sanitary bathrooms. I’ve been to a fair amount of gyms in my lifetime and by far BX is the best in my personal opinion. Signings up with them is an excellent choice and an easy process. The staff here are very informative and knowledgeable about the gym and workouts of all types. I love this place and I Know you will too.

Fantastic experience: Juan is very helpful all the time. Always willing to assist and inform with new workouts. Has been great help. Always has a nice smile. Love this dude.

Fantastic experience: BodyX demonstrates strong leadership by consistently guiding their team and members towards achieving their goals. Their ability to inspire and motivate their members contributes significantly to the gyms overall success. One individual who is always helping members out and getting involved repeatedly in the gym is Juan. I’ve personally just got to meet Juan recently and already has he become an outstanding team player and also a figure I always enjoy seeing in the gym. Overall the BodyX on white ln has proved to me that not all gyms are the same and they have raised the standard in which i would like to see throughout all BodyX’s.

Fantastic experience: Best gym in town, have the best selection of weights at this southwest location! More over, Juan is without question one of the most inspiring examples at that establishment!!!

Fantastic experience: Friendly staff and great equipment

Fantastic experience: Amazing place!

Fantastic experience: Overall the staff is amazing, especially the dude in the front desk.

Fantastic experience: Fantastic experience at Body Xchange gym! The front desk staff is incredibly helpful and welcoming. Definitely recommend for anyone looking for a great workout spot!

Fantastic experience: Great place to workout been coming here for 2 years and still my home gym

Fantastic experience: Body Xchange Gym feels like home for fitness enthusiasts. It's not just about the equipment; it's the welcoming vibe and supportive staff that make every visit uplifting. Whether you're a newbie or a gym regular, you'll feel like part of the family here.

Negative experience: Terrible management, bunch of kids running this “business” incapable of fixing anything. Equipment stays broken for months, fees have been raised without consent 3x in the last year. After the annual maintenance charge, there is not a single gym upgrade—guess that is just a cash bonus for the owner. Clientele here are rude and not the type of people you’d want to be at the gym with (take 3-5 machines at a time and when you try to use one, then some clown comes over claiming, “I’m using that” despite being all over the gym accomplishing nothing on any machine—the children running the gym have this response: “well I guess he is using it, so…”).

Fantastic experience: Clean, Friendly staff, not terribly busy, i like the layout of the white lane gym. And the people that go there are friendly as well.

Negative experience: This is the worst Gym that you could get a membership at ever in California. They are charging me even though I did send a request to cancel my membership. Also, it is a 100 dollars fee to cancel it one of the worst gyms ever. They don’t explain the policy right, and they Surprise you with the overpriced charges.. Please don’t get a membership even if you have to exercise at home just don't.

Negative experience: Hard to cancel. I tried canceling before the new year and cannot get a hold of anyone. You have to send in a cancellation request online. They took over a week to get back to me and charged me the yearly annual fee and told me I cannot get it refunded. I have been a loyal member for years now so it’s pretty messed up. Facility is a ran down with leaking roof. If you like getting rained on while you work out, you will like this place. Not worth the price.

Positive experience: Went last night the young man and lady working at the front desk were so friendly they had amazing customer service! I was very pleased with my experience there!

Fantastic experience: TJ the VP gave me the VIP treatment. This location is great. Very spacious. Gym is very clean and equipment is new and works well. No torn cushions here! Lots of squat racks so you won't need to wait for one! Great variety of cardio, including a Jacobs Ladder, don't see those everyday! Great environment all around, highly recommend.

Negative experience: Realmente no aconsejo este gym. desecantada totalmente

Negative experience: Scam, go to a better gym

Fantastic experience: Muy buen lugar

Fantastic experience: Love it here, it my home gym. Been a member for 10 years and alway will be. I hate that over covid they got rid of basketball but I understand why. Its ok cause it got me lifting how I should now.

Fantastic experience: Great

Fantastic experience: Positive: Professionalism

Fantastic experience: Excellent gym

Fantastic experience: I like the setup at the White lane location in Bakersfield. The cardio machines over look the weight machines making it easier to plan your work out routine.

Positive experience: Removing basketball courts was a member for 10 plus years kept it open just to play sometimes didn’t go for months. The gym is okay otherwise no courts In-Shape is now a better option unfortunately

Fantastic experience: I’m happy with it. Great free weights and friendly staff.

Fantastic experience: Excellent service

Negative experience: The staff is very rude and lazy. When you decide to leave they tell you the only way to cancel your membership is by going online and when you do they send an email saying they are unable to complete the request and you have to go back to Body xchange. Now you’re getting the entire run around just to get out of that horrible place.

Negative experience: i got membership online Then I go next day for workout I see the first Stupid thing over there After a 45 minute break time Which people want continues workout so Not good for that people .So I really don’t like this gym.

Negative experience: Web.sites say open at 700 am

Negative experience: Waiting too long to see the gym agent!leaving the place without seeing anyone. No agent was available to talk to. Only receptionist was available. It was11:39AM

Negative experience: Decent enough gym, until you try to quit... These guys make that one friends episode feel a little to honest.

Fantastic experience: I've had nothing but good experiences there

Fantastic experience: AWESOME PLACE AND EVERYONE IS SUPER KIND!

Fantastic experience: I have the best work out

Fantastic experience: Not ghetto. Good prices. Ok equipment.

Negative experience: Do your self a favor and stay away from that gym. Awful management, terrible place. Microphone never works, instructors have to scream so you can hear them. It's never clean there is a dust everywhere. Mirrors are dirty, equipment are old and broken most of the time. They can't even have a normal clocks to show the correct time. And when you call the corporate office to complain. they never do anything about it. They have cut lots of classes. They are sure charging you money every year for improvement. But do nothing about broken machines. Bye bye awful please. I can really go on and on. But I have no time. Just remember and don't say " I did not know"

Positive experience: Always packed. Is what it is

Negative experience: I was unaware I even had an account with Body Xchange, because I was under the impression that I had canceled my membership. Then, I received an email from their facility stating I would be charged a yearly membership fee to renew the membership. This was not cool with me, in that I was not asked for permission prior to the account being renewed. So, I called the Body Xchange on White Lane in Bakersfield, California. The female representative who answered the phone was very friendly. I told her of the email and explained I had canceled my membership a long time ago and should not be receiving such an email from them. The rep stated I was correct and had no account. I responded, "Regardless of what you're saying, since I have received notification that I am going to be charged, I would like an email or letter stating I will not be charged and confirming I do not have an account with your facility." The rep responded that it was impossible to do so, and then stated she would be transferring me to her manager. Once transfered, I relayed the same information to the manager. He told me he was unable to send me any sort of confirmation. Upset, I retorted and demanded I receive some sort of confirmation I am of under no financial obligation to their facility. He refused. Next, I called Body Xchange on Calloway Drive in Bakersfield, California. I relayed the issue, and once again was told it was impossible to receive any sort of confirmation from them. Instead, I would have to speak to a representative in the corporate office. Withholding my urge to get upset, I called the corporate office. After a 10 minute phone call, I was able to get confirmation that I would receive an email stating I have canceled my membership with Body Xchange. I feel it should not be this difficult to ensure I will not be in any sort of financial commitment with a gym. Life is hard enough as it is. I don't need the "iron fist" of a company, who is making substantial profits as it is, to expose me to the emotional stress I had to go through to ensure my departure from their establishment.

Positive experience: Please don't take the bars from the bench press area and move them over to other side of the gym where they already have bars for you to do what you wanna do. I do like the new area they got for sled push

Fantastic experience: Great

Fantastic experience: At the start of the year I opened a membership to every gym so I can see which one I like the most. 3 months later the only membership I have is body xchange aka my home away from homw

Fantastic experience: Best Gym in town.

Fantastic experience: It has great abundance of equipment.

Fantastic experience: The vibe is what keeps me going back. Front desk clerks are so welcoming. Kinda like CHEERS the old bar show.

Fantastic experience: Atmosphere and staff is great. Equipment is always in working condition and repaired as quickly as possible. They provide child care services and have a number of classes available for all members, ranging from pilates, yoga, etc. Go on, join and reach your health goals!

Positive experience: It's okey

Negative experience: First let me say I've been a member off and on for over 10 years. This gym needs new management. First of all the basketball there is bringing the place down, you have street kids consistently sneaking in through the outdoor basketball court. They hop the fence and come in through the outside bathrooms. I've mentioned this several times to management and they don't increase security. Street kids walk in whenever they want. Second, these street kids are cussing swearing and the basketball court is horribly mismanaged, this gym is not a nice place to work out, street kids everywhere talking trash, fighting, causing problems. The water fountains there have been there at least 10 years, why not take some of that facility improvement money and invest in a water purifier/water bottle re filler. I mean come on even airports have these now. Lastly kid care is horrible, they let 11 year old special needs kids fight, yell and scream all over the little toddlers, my kid has PTSD from the kid care fiasco. I have since switched gyms and will no longer go to body exchange which is sad, this was my favorite gym, but the wild basketball kids, old water stations, and horrible kid care has ruined it.

Negative experience: This gym is a joke they don't care about the business or the customer they only care about the dollar coming in. Also Most the equipment has "out of order" signs on it. I suggest going to inshape it's worth the few extra dollars.

Positive experience: No Wi-Fi

Positive experience: Memberships here are awesome my hunby loves the basketball courts both inside and out.

Positive experience: I like it here can be busy and i didnt get the deal i wanted but its a good gym for a low price

Fantastic experience: Great Enviorment Friendly People and Staff

Fantastic experience: Best place in town for half court pick up games of basketball.

Fantastic experience: The iron paradise

Fantastic experience: Its cool but a bit to far for me

Fantastic experience: Has all equipment. Friendly

Fantastic experience: I love this place

Positive experience: Adequate so far. Offers classes and personal training. Has a basketball court. No swimming pool.

Positive experience: I have used this gym for 13 of the last 14 years. I have found it satisfactory until I found another gym that was satisfactory for a lot less. I just recently came back at a much more reasonable monthly fee and it is close enough to my home to justify paying a little more.

Positive experience: I would give it a 5 star but sadly no I am not too ok with the children's club members there they treated my kids rudly when my kids have not had troubles with anyone in other body xchange locations or even in school

Negative experience: I went here for like a year. Someone broke into my locker and stole my money. My lock was on the locker and everything.

Positive experience: Great place to play indoor basketball.

Negative experience: I gave this place a shot despite the mixed reviews. Smelled awful, no one using towels, half of the cardio machines didn't work, but it was ok for the moment. My previous location of choice is in the process of moving so I decided to go back a couple more times. Same issues every time, but last night I only spent 48 minutes inside and come out to my car window busted out. I wasn't parked in the dark, it was well lit. Other cars were undisturbed. Still, between the subpar overpacked gym, general look/smell, and the hood rats that case the parking lot, I'm cool. I'd rather get my cardio on a trail than use my gym membership until the new location opens.

Positive experience: The workers are great! They are the only reason I give them 3 stars. The equipment is always down and because of this it takes for ever to get through a work out because you are constantly waiting on things.

Negative experience: This is the worst gym in Bakersfield. They trap you into long contracts and have the nerve to close off half of the gym for a weekend because people left trash on the ground and God forbid they had to clean it up. The owner told me as a marine corps vet I should be used to being massed punished and was extremely disrespectful. This business is based on greed, so if you want a gym that takes care of you look elsewhere. Just read other reviews I'm sure you'll see just how awful it is from others.

Negative experience: So crowded! I have a hard time finding a machine and the environment is so uncomfortable. If you in your 20's this would be a great place to hook up, but for me, I just want to exercise! Not happening here. Can't wait to be out of my membership!