Gold's Gym Austin North

Positive experience: Gold's gym used to be the best in the U.S. But in recent years they have just been neglected. I joined last year to test out the new locations in Austin but it was more of the same. Staff that really don't care about helping it's customers and equipment that once damaged are rarely ever repaired or damaged padding that's never replaced. Water fountains are usually warm water or dirty. Then there are inconsiderate members who bully their way to the benches without cleaning after themselves. One day I may return but for now "Fitness Connection" or even "Planet Fitness" will do.

Negative experience: Been closed for months and was recently demolished. Take this location off of Google maps!!!!!

Negative experience: The gym is closed!! Please update the google info!!!!!!

Negative experience: THIS LOCATION IS CLOSED; THE ENTIRE BUILDING HAS BEEN DEMOLISHED.

Fantastic experience: Great gym, always clean.

Negative experience: Walked 80 mins here to find it has been demolished. Hours say updated by business 4 days ago so I obviously thought it would be open.

Negative experience: Demolished. Doesn't exist anymore.

Fantastic experience: Golds is great. Anyone complaining about this place is a prick and should just stay home and eat cookies. Their equipment is always maintained and staff is always nice. If your fat don't get mad at the gym, put some work in.

Fantastic experience: Derek is a personal trainer at this gym and i'll tell you what, I talked with this guy for 20 minutes and learned more about fitness in those 20 minutes than I have learned in the entire 5 years I've spent coming to the gym. He tells it how it is and he's not afraid to admit when he doesn't know the answer to your question. Extremely impressed with the caliber of trainers at this golds. Stay classy.

Fantastic experience: I’ve been going to this specific Gold’s location for a few years now. It’s the BEST Gold’s in Austin Tx, hands down! I’m going to miss this place. The general manager, Zack, and the rest of the staff provide excellent customer service, a friendly atmosphere, professionalism at its best and just an overall unique experience. Thank you guys for all you’ve done for me on my journey. Godspeed with your next chapter✌️

Fantastic experience: It’s not the newest or the flashiest Gold’s in Austin, but it has a great atmosphere, quite a unique style and is definitely one of my favorites. I will surely miss this location when they shut their doors next month. I initially heard they were relocating but sadly that no longer seems to be the case. Nevertheless, it’s been a fun ride!

Fantastic experience: Sorry to learn today that the Gym will close doors in a month. I guess Austin growth is pricing out great businesses. ☹ I have enjoyed working out at Austin North location. The employees here genuinely care about health and fitness of its members. They have not lost the Core Values on which Gold’s was built over 50 years ago! I hope all staff gets placed in other locations – especially George and Hala – they have always been super helpful to members.

Fantastic experience: My gym away from my home gym. Always the best vibes when I come to Austin

Fantastic experience: They have a great weightlifting area for serious athletes. The cardio section is decent. I look forward to hitting up the sauna

Negative experience: Did not have a good experience some guy named Zach was kind of rude to me idk if he was having a bad day or something. Overall the gym was nice but I won’t be returning. I will be looking for another location.

Positive experience: Decent equipment. Lots of weights. Hate the smell. Reminds me of the football lockerroom back in high school... it's like a putrid, sour body odor stench.

Positive experience: This is a good gym especially for the price. It gets very busy from 5-8pm and the layout is a little cramped. It does have all the equipment one needs and a good area for cardio. Some of the equipment is a little dated and might need replacing. I would recommend this gym especially for the price.

Fantastic experience: Good place

Positive experience: Nice gym. If you’re bringing a guest, they’re charging $15 now. Just a heads up. Brought my partner and the people at the front mentioned it.

Fantastic experience: The gym size is pretty decent and it is comfortable to work out there. I did have some concerns but Zachary (general manager) did resolve my problem and made sure I was a happy member after all. Thank you.

Fantastic experience: Love the gym. They have very piece of equipment that you need for exercising. The staff is also friendly and helpful with whatever you need. Would highly recommend.

Fantastic experience: Great gym. Very clean. Awesome sauna. Most gyms lack a good sauna but not this one

Fantastic experience: Does this gym have showers?

Fantastic experience: I’m impressed with the layout. Great options for equipment. I mainly use the punching bag and I’ll tell you what… it’s amazing.

Fantastic experience: Good gym to go to, but you have to watch out for Covid 19. Few of any wear masks. Lots of free weights and exercise equipment.

Fantastic experience: I love this gym!! I highly recommend this place to anyone enjoys a good workout. Overall good vibes and great staff/trainers. My experience with Zach (general manager) has been and continues to be perfect. Convenience at its finest. Staff and management have always been very welcoming, kind and generous.

Positive experience: Nice place, crowded, but not the cleanest and most organized. It’s what you would expect of a commercial gym.

Fantastic experience: Not very crowded, a lot of machines

Fantastic experience: Renee is just the best :-) expert snack suggestions… just heavenly!!!!!

Fantastic experience: First time visiting this gym here in Austin. I love it not very crowded and super clean.

Fantastic experience: Exactly what you would want in a practical gym. Nothing crazy fancy, but has everything you would want. Equipment is well used, but generally kept pretty clean. Locker rooms offer all you could want. Friendly staff.

Positive experience: Not my favorite gold's. A little dated equipment. Not a fan of the layout. Finding the entrance due to construction was annoying

Positive experience: Plenty of machines but gym looks like it could use a face lift. Dim yellow lights and parking situation sucks because of construction, I got lost a few times trying to get to parking. Staff is great and friendly.

Fantastic experience: Still going strong after all these years.

Positive experience: I can not go work out anywhere else other than this location.... it's just my comfort place.. 4.0 because it's not big enough ❤

Fantastic experience: I'm a long time gym goer, but first time at Gold's. Most of my gym experience has been in smaller, boutique gyms with serious members. But moving to Austin I just wanted to find something quick. I was pleasantly surprised by this location! The members are serious, they have AMAZING equipment - they not only have a lot of machines, but some really intersting ones where you can hit things from different angles to mix up your routine. The people there seems serious enough, the staff is great, and the place is always clean. 5 stars :)

Fantastic experience: I really like this location. First of all, it's pretty big. They have room after room after room. It's like a labyrinth Seriously though - it has an entire room just for bench press. This really helps cut down on the feeling of being in a sea of people and it means that whatever you need is usually available. Next, the people that work there are great. I highly recommend Coach Randall if you're looking to do some personal training. He's friendly, super encouraging, and knows his stuff. Last but not least, they have a HUGE heavy bag. I'm a lifetime martial artist, so I love that they let me kick the thing too. To sum it up -- they have a punching bag, the staff is great & there's plenty of equipment, so you rarely have to wait (and you get your cardio in, just going from room to room). For me, those are the makings of a great Gold's Gym!

Fantastic experience: Great and inviting place. Clean and the gym members are very pleasant. If i lived here in Austin, i would really become a member

Fantastic experience: Nice clean gym. Nothing fancy but that's how I like it.

Fantastic experience: Gold's Gym Classic... brings me back to the 80s ❤

Fantastic experience: My favorite Gold’s. I’ve been coming here off and on for ten years. I’m sadden that they will knock it down to build apartments soon.

Fantastic experience: Lots of equipment, not too busy, clean and friendly people working there. Really love it.

Fantastic experience: One of my favorite golds gyms in Austin. I love the weightlifting underground style room they have and staff is always welcoming.

Positive experience: It's a little dark for my taste. But I love going to Step Aerobics on Wednesday!!!

Negative experience: I have been coming here for years. So, you might wonder why two stars for a gym that I go to regularly? The only thing this Jim has going for it is convenience. It's close to my house. Whatever, whenever I can I go to any other gold's gym. The condition of this gym is pretty sad. Dumbbells are missing their rubber coating with the plates sticking through. Benches are missing knob so you can't adjust them. Air conditioning is always hit or miss, and it's working in one part and not working in another and then it'll just flip. Often there is no paper towels in the dispensers. Now the parking is a mess with the construction next door. I think the only reason they haven't done anything to improve this location is because it's going to be torn down eventually. However, I'm surprised gold so let's things get this bad.

Positive experience: Gym is okay kinda small and equipment could use some updating.

Positive experience: Pros: Gym has all the equipment I look for in a gym. Usually don't have to wait long for a station. Cons: Parking has been horrible since the construction started. There is a one way lane entrance/exit that nobody follows. If you can't find parking in the small lot you have to go the wrong way to get to another lot. The music is too freaking LOUD! When everyone is wearing headphones the answer is not to play music louder. Do your customers a favor and turn the music down.

Positive experience: Very good classic gym. Very well preserved. They could give a little update on some areas, machines and weights, but they already fine. Just a little details that could be better. For example all the leg extension machines are bent. The A/C in some areas are not that strong. Other than that the gym is really good.

Positive experience: Lots of equipment and well layed out. The only complaint I have is that half the treadmills don't work. They suddenly stop working while running a lot. Luckily I haven't injured myself yet.

Fantastic experience: Best gym I have been to. The management and community both want you to succeed and are always open to help suggest things for you. It's no wonder the community at this gym is so lively, because the gym staff treat everyone like family and try to keep up to date with what's going on. I only had 2 problems over the course of my 14 months here and they were swiftly dealt with by the staff which was much appreciated by me and many others. Thanks again for making this place so great!

Negative experience: This location is falling apart, and management is unwilling to fix many issues because apparently this location is set to be demolished by end of 2022. Well, in the meantime, lots of us are paying members, and another year or more with the current conditions is a long time. I'd just go to another location, but this one is very conveniently located, and there is a particular class/instructor at this one that I specifically enjoy going to every week, so that's the main reason I reluctantly continue putting up with the nonsense. I will say, the front desk staff are always very friendly, welcoming, and helpful.

Negative experience: Hit or miss. Sometimes they have very rude front desk staff. Sometimes manager is rude/unnecessary himself, sometimes he's neutral or in good mood. Sometimes the mens bathroom is filthy...they used to clean it often, but lately not so much. This place has seen better days, service wise for sure.

Negative experience: Worst customer service ever

Negative experience: This Gym just stole money out of my account without authorization. It's stated that I was late paying my bill, but the truth is I tried to pay my bill multiple times and it was returned to my account by gold's gym. I spoke with a representative and was told that I cannot get my money back. Although I explained I have proof and requested to speak to a supervisor, the rep refused to let me speak to her supervisor. I am very angry and would like to cancel then take my business elsewhere. I want my money back and an immediate cancelation.

Fantastic experience: Clean, lots of equipment available

Fantastic experience: The best Gold's Gym in the city.

Negative experience: RUDE STAFF HORRIBLE LOCATION IF I COULD GIVE IT ZERO STARS I WOULD DO NOT GO HERE

Fantastic experience: Great place to workout, in.

Positive experience: The gym class instructors are great, but there is too much time between classes. If there was less time between classes more people would stay and classes would be larger. I was visiting and did not like 30 minute wait between classes. There should only be 15min gap. But other then that, The gym was clean, equipment in good working order.

Fantastic experience: I'm an old powerlifter.I have found my home!

Negative experience: Since Gold's gym doesn't support a face mask policy and I don't feel safe going the gym anymore I will cancel my membership. I have been a member for over 9 years.

Negative experience: Don't do it.... Waste of Money.....

Negative experience: I used some free weights i had the 60lbs dumbbells the side of it was sharp,weights are not put up just dirty and not picked up get better people on the weekends that pick up.

Fantastic experience: Great staff!! Clean facility!

Positive experience: Not sure if this place passes the vibe check

Fantastic experience: Great service

Negative experience: Bad customer service!

Fantastic experience: Clean and pleasant gym with friendly staff. Great space for someone seriously interested in gym work.

Fantastic experience: This is one of the cleanest and safest gyms to work out in. They stay on you about covid-19 wearing a mask and have staff cleaning the equipments all day long. I see all the staff and gym members doing a great job cleaning after themselves. Wearing mask properly. I highly recommend this gym and want to thank the managers and staff for keeping members safe during this difficult time.

Positive experience: Nice people all around, the equipments is in bad condition (really old) and some of them is damage that can't be used as it should asked some of employees for fix or replacement they says ok but its 2 years lol

Negative experience: Hands down the worst customer service I've ever received at a gym. The staff members messed up my contract and I guess never loaded me into the system. And after going to the gym for 4 or 5 months. they started harassing me everyday like I was robbing them when they knew exactly what was going on. The general manager of this place must need a couple of refresher courses in customer service and how to write a proper email. So he could be able to fulfill his job duties and be able to train his employees correctly. Also the short guy with a beard i dont know his name definitely needs some customer service training!!!! The guy thought he was a bouncer on dirty 6th when he was talking to us. The guy seemed like he was ready to fight, he might need to lay off the testosterone little. Or maybe you need pay this little man a little more so he can afford his PCT and his estrogen won't be so high.

Positive experience: Could use some upgrades on the equipment but they were open when we needed them earlier during the year...

Positive experience: Usually not very crowded

Negative experience: Not enforcing mask rules on a packed Saturday morning.

Fantastic experience: Pretty girls there!

Negative experience: Cancellation is a horrific process. Do not attend if you intend on cancelling. When I signed up, I was assured that I could attend and pay for just one month, and that I only needed to send in a cancellation "notice." Of course I do this, and submit my notice immediately after signing up through Gold's Membership support portal. The equipment and service is mediocre, offering a standard range of machines, cardio equipment, and free weights. Half of all these are completely unavailable because of the (as of writing) current world issue, but that isn't really their fault. What is more concerning is that when I looked at my bank account the next month, after the billing cycle, I was charged for ANOTHER MONTH. Not to mention a decline fee because I didn't have enough in my account the day before. So I call to discuss this and try to get a refund. After a ton of transfers, I am told I need to come IN PERSON to sign a PIECE OF PAPER to declare my cancellation. I was not informed of this at all. It was not in any easy reading, and if it was anywhere, maybe in fine print, no sensible person would have been aware. I was, again, last month told to simply send a notice of cancellation. So I try again and again to get a refund, but they insist that I need to sign the paper and that I cannot get a refund. Of course, their support portal where I sent my notice does not respond or give any receipt of any kind so I don't have evidence of my notice being sent, and they continue to tell me that I cannot get a refund without proof of said notice. So eventually I give up and sign the paper, and leave. They extorted me out of my money and because of the way their system is set up, there is no way to procure evidence of foul play. Short of taking a video of your support ticket submission on your computer screen. You better be ready to use these guys for life, because they will not let you go. Also, pay with a pre-paid card, just in case. That worked well for my father.

Fantastic experience: Don't change anything about this place. Love it as is

Positive experience: Some older equipment, but good layout with plenty of space.

Fantastic experience: Great place to get a workout! Always clean and organized.

Positive experience: I like it, the manager was really great. Most of the employees are nice. There are one or meat heads who were Kind of douchy but that's too be expected. All in all a good comfortable vibe and I didn't feel judged.

Fantastic experience: Best golds gym I've ever been too

Fantastic experience: Great!

Negative experience: Your employees need a attitude adjustment. Very rude. An looks like every single one including the mangers hate there job. Going Parmer next time

Negative experience: DO NOT GO HERE ! The staff and customer service representatives are less than helpful in cancelling memberships due to covid 19. Horrible service and attitude towards not only the customer but also each other.

Positive experience: I love being active and working out. I’d still recommend membership because I’ve had the most improvement at this gym. It’s hard to attend the group classes, they aren’t at convenient times. The layout of the gym makes me uncomfortable. The machines are side by side. The gym is kinda dirty and people don’t wipe down machines and mats.

Fantastic experience: Came from out of town, friendliest front desk, amazing group fitness room

Positive experience: Good quality gym and equipment. Efforts have definitely been made by the staff to keep the locker room and areas cleaner and smelling better. It's a gym, it's going to stink at times but they do a good job. The staff has always been courteous and helpful when needed. Much of the gym has dated equipment but it still works the muscles as it's supposed to. The free weight area is bigger than most gyms with plenty of benches and weights. Location can be tough to get in and out of during rush hour but it's not impossible. The crowd is very mixed in fitness level and ages. A good range with no shaming that I've seen. Work out and leave, not a crazy amount of socializing taking up an area.

Negative experience: This is the worst Golds Gym in Austin Matt is disrespectful to the members when they are working out he is never at the front when you want to buy a drink and is always on his phone so anyone can walk in. Brett yells at the members when he closes because he doesn't want to stay past 12:00am he has no patience both Matt and Brett need to go to management classes and learn how to talk to the members. The restrooms and showers are disgusting and there is equipment that has been broken for months, This gym is very crowed and there isn't any parking.

Fantastic experience: If you like power lifting and compound movements. You will appreciate this little dungeon.

Fantastic experience: Good gym. A lot of equipment for free weights. Some of the machines are old but work well A little over priced

Fantastic experience: Excellent gym. Staff is super friendly and helpful. Lots of selection for equipment, my wife really enjoys the fitness classes, and the price is excellent compared to other gyms.

Fantastic experience: In order to hold myself accountable, I have been scheduling myself for the 3D Body Scan that Gold's offers its members. The first two scans I had (at a different location), were not positive experiences, so naturally, I was apprehensive about my third one. Zachary Farmer, was the team member that assisted me and, to my relief, it was a positive experience. Zach was both professional and welcoming the whole time. He answered any questions that I asked and was sincere with his answers, suggesting ways to improve/change about my routine. In addition, he seems to be a great role model of what a team leader is supposed to be and what a new member of the gym would want. Zach is an essential piece, not only to this location, but to Gold's Gym as a whole.

Fantastic experience: Love this gym! Best staff I’m town! Always clean and never too crowded to get in any workout I’m wanting that day.

Fantastic experience: Zachary Farmer = 5 star personal trainer. Just standing next to him makes you bigger. Not even kidding.

Negative experience: The staff randomly just doesn’t show up to open the gym.

Negative experience: Needs to have a good clean done. Showers don’t always work and staff doesn’t always show up at 4am to open. Needs some changes done

Negative experience: The manager doesn't know the actual terms of a third party golds gym goer(me) being able to use his franchise gym 14 times in a rolling year. Which says a lot.

Negative experience: The customer service is really bad I’m to try make the only 15 minutes spinning and one instructor called Reychal she telling I need to leave out here because my class is star now and also I had 11:40 and her class started at 12 o’clock I’m disappointed she is not respect full for customers and no profesional I’ Going to do a complain to the service customer general Gold’s Gym this thing happened in research boulevard Austin !

Positive experience: It’s an older location. Very crowded, very warm due to old AC presumably. Flooring is loose and creates trip hazards. It does have a lot of equipment tightly spaced. It’ll do in a pinch, but not the best option.

Negative experience: Be aware of your surroundings when parking at this Gold's Gym. There is a rash of break into cars. A few weeks ago my passenger window was broken and items were taken from my car. After discussing the issue with several people and the gym staff, this is a common occurrence at this gym and it has been going on for years. You would think they would invest a few hundred dollars into cameras. One day while working out a staff member repeatedly reprimanded gym goers “NO personal training is permitted unless the trainer was employed by Gold’s Gym”. This was announced every 15 to 20 minutes over the span of two hours. It was very distracting and negative. Gold’s is concerned about their own financial well being, but certainly not that of their clients. There are no signs in the gym letting you know of the break ins. Yes, there are signs posted on the outside of the building stating take all your personally belonging out of your car. I joined Gold in April of this year. It only took the thieves a few months to break into my car. My opinion of the gym inside is it’s a bit outdated and over crowded but it was nice to get out of traffic on my way home. The women’s restroom needs some TLC. This gym definitely needs some upgrades. Most of the clients that go to this gym are considerate and great.