Information about Signature Fitness Club

N Aurora Rd 1531
60563, Naperville
+1 630-922-5233

Opening hours

  • Monday: 5:00 AM – 12:00 AM
  • Tuesday: 5:00 AM – 12:00 AM
  • Wednesday: 5:00 AM – 12:00 AM
  • Thursday: 5:00 AM – 12:00 AM
  • Friday: 5:00 AM – 12:00 AM
  • Saturday: 6:00 AM – 9:00 PM
  • Sunday: 6:00 AM – 9:00 PM

Our comment from FitFit United States about Signature Fitness Club:

Signature Fitness Club, located in Naperville, is a well-equipped gym that stands out for its friendly atmosphere and skilled staff. Members appreciate the cleanliness of the facility and the wide variety of state-of-the-art equipment available, catering to all fitness levels. Many users have described the staff as welcoming and knowledgeable, ready to assist with any fitness journey.

Highlights of Signature Fitness Club:

  • Highly supportive and friendly staff committed to members' success.
  • Comprehensive range of equipment and classes for diverse fitness preferences.
  • Clean environment maintained by diligent staff.
  • Positive experiences reported regarding personal training sessions.

However, some users have expressed concerns about issues related to membership cancellations and billing discrepancies. Despite these challenges, the overall sentiment about the gym is positive, with many members enjoying their fitness journey and feeling part of a supportive community.

Overall, Signature Fitness Club is recommended for those looking for a comprehensive and enjoyable fitness experience.

Signature Fitness Club: Opinions

4.1/5 (126 Opinions)
Top Rated Gym
Tyler Tomlinson 1 year ago

Negative experience: BEWARE! Schaumburg location closed without even a 24 hour notice to customers as well as without a resolution to membership pricing. many members purchase a $549+ membership that was supposed to be valid for 2 years. The gym closed doors not even 4 months in. Sad. Do better

Arnas 1 year ago

Negative experience: BEWARE!!!! They’re literally a scam gym. They just closed down the location in Schaumburg without any heads up or any form of reimbursement. Look up their BBB, F rating. They’re scammers be careful

aaron c 1 year ago

Negative experience: Where do I begin..besides the gym always being dirty their customer service is horrible. I cancelled my membership and even after receiving the confirmation of my cancellation they were still charging my account. So I had to cancel my card and after I did that I get a text from the gym threatening that they’ll send me to collections if I don’t pay what is owed. I contacted the gym which initially they said they would look into it after that I never got a response back. I called, emailed, sent texts, and visited the gym to try to get my money back. I tried to get a hold of Matt as well but no response. I was completely ignored I called and was able to get through and was put on hold but they never picked up again. After a couple of months because I was trying to be patient I reported them to BBB and they didn’t even answer them. Please DO NOT join this gym go somewhere better and cleaner and with better service. It’s unfortunate I can’t leave zero stars. I was a member there for some time and I was willing to put up with how dirty it was considering how empty it was any time I went and now I know why it’s empty there. I also expect this review to be ignored by them.

Ashley T 1 year ago

Positive experience: Good gym with lots of equipment. Love the variety and amount of equipment. However, it needs some serious TLC. Some of the machines/equipment appear to be very old, especially the weights and the rowers. There is also cracked mirrors, doors off the hinges, overall dirty spaces, and construction projects that seem to be there for weeks. The other reviewers are right as well. It is very hot in here. Seems like it needs a good bit of work.

Emily 1 year ago

Fantastic experience: So I joined signature fitness in naperville without really any expectations other than it’s close to home and I’d be more likely to actually go instead of just paying every month and telling myself I’ll start next week. But the staff is super friendly and knowledgeable, especially Tyler who signed me up and the GM Tony, so I haven’t missed a day and I actually look forward to going every day. The gym is clean and has a good variety of weights and machines. And everyone that goes there pretty much just does their own thing and doesn’t bother you. Plus they have two convenient locations (but Naperville is low key better)

Chris French 1 year ago

Negative experience: This is a money grab gym if I've ever seen one. I attempted to sign up but after someone close to me told me their experience I would avoid this gym. The communication is horrible with the gym and when the person tried to contact them about an issue, they ignored him and then just charged them for the next 3 months when they were unable to physically work out due to a medical condition. Instead of trying to come to a respectable solution or communicate they ignored the requests via e-mail and text and then waited until they were going to be charged again against their wishes and then finally messaged them denying them a refund.

Josh Buikema 1 year ago

Fantastic experience: Great gym. Staff is amazing. Not sure how this place can get a bad review. Everyone in the gym works hard and motivates you to work harder. Seems like the bad reviews are people that disrespect the gym equipment and not sure what a “dry” sauna is. Keep up the good work signature love this place!

Pete Scarpiniti 1 year ago

Fantastic experience: Best gym in naperville. Been working out there 9 years. Staff excellent. Very helpful. Best around

Jen Lemanski 1 year ago

Negative experience: Did a trial membership here. Wasn’t impressed. A bit of a meathead vibe.

PepStatics 1 year ago

Fantastic experience: The Signature in Yorkville is 5 minutes away from my house and I still willingly drive 25 minutes to Naperville because the Signature gym there is extremely high quality. Their fridges are always more stocked, it's always so clean, the sauna works way better and the community including staff is awesome. 100% worth the drive.

Chela 1 year ago

Negative experience: this gym does not have proper AC. They do not have fans either. It’s humid and hot when it’s not even June yet. I’m considering switching gyms. They have table fans attempting to make the place cooler, that’s a joke. They need to invest in real fans. Can’t imagine the heat when summer comes around.. beware. Also it’s always dirty, the women’s locker room is never cleaned. There’s dirt that’s been on the floor for weeks

Shiko Arey Ali 2 years ago

Negative experience: Worst !!! I wish I could give a zero Please don’t be fooled They ll loot your money for nothing

Venu Pendekanti 2 years ago

Negative experience: I completely do not like the service and what they say to enroll is different and what they charge is different. I will not look again I actually would have given 0 rating but I need to select the star here

Ralph Murray 2 years ago

Fantastic experience: I'm so glad I found Signature Fitness Club. It has everything I need to stay fit and motivated. The equipment is top-notch and the staff is always friendly and helpful. The environment is great and they have a lot of classes to choose from.

Signature Fitness Club

Thank you for the amazing support and being part of our fitness family!!! Your words are greatly appreciated.

James Connell 2 years ago

Negative experience: Don’t throw advertisements with rocks in it in peoples driveways for advertisement. Either put it in the mailbox or not at all. You are littering on other peoples property.

Brandin Estes 2 years ago

Negative experience: Someone left 2 rocks and a flier in a sandwich bag on my driveway. Please do not advertisement by littering and leaving trash in people's neighborhoods.

A 2 years ago

Negative experience: They came by and left a bag of trash in my driveway

Stephanie 3 years ago

Negative experience: Let me start by saying, this is the first ever gym experience in my life. Tony and another gym worker came into my workplace offering a free membership to one of us. I proceeded to head into the gym on May 10th to check it out. It seemed like a super cool place. Tony then proceeded to ask me what I’d pay for personal training. I never came in to get personal training. I responded with I didn’t know. He told me they could do 2000 something for a year or 200 for a month. I, being a person bad at saying no, said I’d try it for the month. I did not sign anything. The charge posted on May 12th. On June 1st, not even a month since the last charge, I received a pending charge for another $200. I originally only wanted to do a month but thought, “Hey, I’m learning stuff. Let’s just do one more month. I don’t want the hassle of dealing with a refund”. The first time I went in the gym that month, I told them I no longer wish to continue personal training. They told me they would take care of it. Come July 1st and I get another $200 charge from them. I immediately call them and ask for a refund. I was told to contact billing through email. I sent them an email that same day (July 1st). I never got any response. I proceeded to send 2 more emails throughout the month to no response. I asked Tony at the gym about my refund, and he told me billing would contact me that day. I still have yet to receive one email from them (other than their promotions). I called my bank to make sure signature fitness could no longer charge my card any future transactions. Come August 1st and I get another $200 charge from them under a slightly different name. I now have had to cancel my debt card and will have to dispute this second (technical 3rd) unwanted charge from them. When calling them, they told me I’m in a year and a half agreement til December 2023, but conveniently couldn’t find said agreement. I just want my money back. The gym itself is a nice and clean place. The trainers are really cool and knowledgeable. The billing sucks. If you plan on canceling anything here, good luck. EDIT: They have finally emailed me this form I “signed”. I have never seen it before in my life. It has a digital signature with no date. The form is also listed as last being edited or saved yesterday at 5:30. It also has an address I have not lived at for almost 2 years. I have never touched any computer in that gym to digitally sign anything. My personal trainer, while I was at Signature Fitness Club, confirmed to me I never signed anything. They have forged a digital signature for me. This company is literal trash.

Sara 3 years ago

Fantastic experience: By far my favorite gym I've ever gone to, the staff and members are all super friendly and easy to work with :) Super affordable memberships and tons of equipment to go around. Always really look forward to my workouts here!

Matthew Kelly 3 years ago

Fantastic experience: This gym is great, the staff is extremely friendly and helpful. I’ve been working with Erin doing personal training for my Achilles rehab, she’s very knowledgeable and a big part of the success of my recovery. Tony always makes me feel like family when I’m there, can’t say enough good stuff about Signature Fitness!

Elise Floss 3 years ago

Fantastic experience: I came to this gym after over a year of fighting over equipment at Planet Fitness and sitting on a pretty long term plateau with my goals. This gym is not far from my house and I have not only been able to achieve my goals, but the staff has always gone above and beyond to make you feel like family and not just a number. Tony M has been a great guy to work with, ask for his opinion on supplements, protein powder, preworkout, etc. and as an added bonus he keeps the gym stocked at all times with drinks, snacks and supplements. I am so happy to have the opportunity to cross paths with him and this amazing staff in my fitness journey. I’m glad I made the switch!

Nick POOLE 3 years ago

Fantastic experience: I have been going to this fitness club since opening. The staff is diligent and personable! Their facility is vast in terms of equipment and very clean. I wouldn’t think to go anywhere else. Much better then those chain gyms!

Jared Moore 3 years ago

Fantastic experience: Knowledgeable, friendly and engaging employees. Great range of clean equipment and worth the price. I have been actively using this facility for several months and it has been a great experience so far.

Ebenezer Thomas 3 years ago

Fantastic experience: Apr 2022 Big space and nice ambience, enjoying the workout so far :) Apr 2023 Below are the one year experience, 1. Gym is nice for me as a normal user, space and equipments are good. 2. Looks the gym management & team is expecting more from us than just to be a normal member. They want us to subscribe PT and renew the membership way before it expires. 3. For gym members, make sure you get the agreement in written which may be useful if any dispute arises later.

Stephen Hofmeister 3 years ago

Fantastic experience: Great gym with plenty of equipment, classes, and offerings.

sharjeel siddique 3 years ago

Fantastic experience: This number pace is amazing and not at all like your everyday commercial gyms. They keep it clean and hygienic. Most people use their machines and clean it after. There are a lot of good machine options and also good amount of weights. The staff is really good and also very friendly. You will be happy to work out here. Most importantly for me the timings of this gym are amazing. They are open very late, if you enter this gym after 9:30-10:00 pm, it is very quiet and you can focus on yourself and they are open till 12am everyday.

Brandon Blagg 3 years ago

Fantastic experience: This place is great. Great vibe, great atmosphere, great staff. Highly recommend.

Gail 3 years ago

Fantastic experience: Signature fitness club is a clean and welcoming environment. The equipment is well-maintained, nice locker rooms, and friendly staff. Best of all, it’s one of the most affordable spots in town! Couldn’t ask for better!

Claudia Velasquez 3 years ago

Fantastic experience: This place is hands down one of the best gyms i’ve enrolled in. This place is alway so well maintained and organized and spacious. Which, allows all members to work out comfortably. The staff is super friendly and professional, always welcoming and willing to answer any questions. I truly feel so welcomed every time I walk in there.

Minbum Kim 3 years ago

Negative experience: Terrible people and I needed to cancel my membership and I had sent an email a month prior regarding this and even texted an employee about it. No response from the gym thru email and now I’ve been charged for 2 months when I can’t go to the gym due to a car accident injury. DO NOT GO HERE

Signature Fitness Club

Hi Minbum, We are sorry to hear you had a car accident. We did receive your request in Feb to cancel your membership, and as mentioned in the confirmation email we sent you, we do need 30 days notice due to our automated billing system. We also offered for you to freeze your account, if that helped. If you’d like to do this, we can still do so moving forward. Please let us know if there is anything else we can help you with.

Mike Lopresti 3 years ago

Fantastic experience: One of the best gyms I have been to. Top notch, knowledgeable staff that gets to know you on a personal level. Great variety of equipment no matter your interest -clean and well maintained. Whether you prefer machines, bumper plates or a turf field, Signature fitness has it covered for a great price.

Luke Schlessinger 3 years ago

Fantastic experience: Excellent gym with great equipment and clean facilities. Highly recommend!

Kelly C 3 years ago

Fantastic experience: I have been a member at this gym for a few years. They are very personable and very knowledgeable. It was a less intimidating experience when I first joined than with other gyms I've gone to.

Amy Elston 3 years ago

Fantastic experience: Convenient, Easy in and out fitness club. Great variety of equipment, awesome classes, and phenomenal trainers!

Thor Shavers 3 years ago

Fantastic experience: I have been a member of the club for several years and it's a great club. They are very friendly and knowledgeable and always helpful whenever I needed something. They have all the latest equipment, great staff, amenities, outstanding personal training. I used the personal training from time to time and my experience was great. If you're looking for a solid gym with a personalized family feel, then this is the place for you. I highly recommend.

Lorenzo Cadena 3 years ago

Fantastic experience: I worked with Cody Borden today and he gave me a incredibly detailed tour of the gym. I was impressed by his knowledge and professionalism. He answered every question and displayed great patience. With the knowledge Cody provided, I learned more in 45 minutes with Cody, than i've learned with 10 hours of Youtube. I am proud to call myself a new member and I look foward to working with Cody Borden.

Adam Sax 3 years ago

Fantastic experience: I've been a member of Signature Fitness for the past year and just recently renewed my membership. The staff is super friendly and professional. This gym is clean and well maintained. It has all the equipment you need if your a serious lifter. Great hours of operation. I would definitely recommend Signature to anyone that is looking for a great gym in the area.

Daniela Martinez 3 years ago

Fantastic experience: I’m a fairly new member to this gym. I was always so scared of joining the gym fearing that there would be people who would criticize the newer members(silly I know) but this gym is the best I absolutely love it. I feel like the staff is extremely friendly and kind and that signature is like a little community of its own I love it and feel so comfortable there. I did pay for personal training after a few weeks there and my trainer Rachel is PHENOMENAL! I seriously learned soo much from her and thought I knew what I was doing which on my god once I actually trained with her and corrected my form my strength and growth has been beyond what I expected. I’m still currently training with her and always love her challenging me.

Signature Fitness Club

Thank you so much for the kind words Daniela! We are happy you are having a great experience and are glad to have you as a member.

Kristina Morris 3 years ago

Fantastic experience: By far the best gym I've been to.Its Very Clean.The Massages are amazing. I miss Spin class. I really enjoy going here. I get self care time and a break when daycare is available.

Kenneth Baron (Kenny B) 3 years ago

Negative experience: So I was part of this gym fir like 4 months and the army moved me out of the state. I canceled my membership under the service member civil relief act. 2 years later I get a collection notice. And all they can say is oh sorry we had a different email

amanda lustofin 3 years ago

Fantastic experience: I was at my old gym for 6 years and was honestly so nervous about starting somewhere new but knew it was time for a bigger gym and more equipment. And sig fit definitely put my mind at ease! The staff is so friendly and willing to help, the gym stays clean all the time and the hours are super convenient being open late! I’ve only been there a few months and i tell all my friends it’s awesome having a gym that’s big with a lot of equipment but still small. Makes it feel more family like (:

Holly Beverley 3 years ago

Fantastic experience: In my experience, each staff member at Signature Fitness is welcoming, empowering, and supportive of each member's fitness journey. Wherever you are at, they are able to meet you there and help you progress to meet your goals. I have had an extremely positive experience with the Fitness by Design program where staff members (all NASM-certified) "program" personalized workouts for you (based on your functional fitness/coordination/movement patterns and personal goals) and provide nutrition support as well so that you effectively recover from each training session. I have felt no judgment from staff or other members at the club and this is a unique feature in a gym! Each person seems to be there to better themselves. Highly recommend to all who seek progress, whatever your fitness goals may be.

Danny Kirschbaum 3 years ago

Fantastic experience: Love this Gym close to home the staff is friendly

JM23 3 years ago

Fantastic experience: Two very important factors when looking for a gym are how clean/maintained and spacious it is. This place has both. I have absolutely enjoyed my time here so far and the trainers here are very helpful. Highly recommend it to anyone who's a gym rat.

James McJamesington 4 years ago

Fantastic experience: Great place! Clean! You want Erin. Train with her.

Ronnie Rodgers 4 years ago

Fantastic experience: The best gym that I have experienced in a longtime. Signature gym provides a professional and family oriented facility. I would recommend this gym to anyone that is looking for a gym that offers a comprehensive services, fun and friendly environment!

Mikala Dougherty 4 years ago

Fantastic experience: If you’re looking for a friendly & clean environment look no further! Signature Fitness is amazing. They provide top of the line equipment & everyone that works there is incredibly nice & very helpful! The gym is spacious & everyone that goes there is respectful. Going to the gym is now an enjoyable experience.

Louise Burks 4 years ago

Fantastic experience: I love Signature fitness, it is clean!!! Which is very important for me. Also my trainer is wonderful as well.

Danny Mendoza 4 years ago

Fantastic experience: It’s a great environment, people that workout there always nice and cool. Great equipment and if your kids or if anyone is into like baseball and basketball they can go enjoy their batting cage and court too! Overall great gym

Caleb Laura 4 years ago

Fantastic experience: Awesome staff, and great equipment!

alex lakatos 4 years ago

Fantastic experience: The employees are friendly and do a good job at keeping the gym clean.

Michelle N. 4 years ago

Negative experience: Great club until you try to cancel. Better off joining a club without a contract. Cheaper and more options.

Jumanah Nafei 4 years ago

Fantastic experience: Came in to get a personal trainer and was treated very well! I was given all the information I needed and all my questions were answered with patience. The gym is very clean and has many amenities. Loved it!

Randall Slaboch 4 years ago

Fantastic experience: I’ve been going to SigFit for a number of years and it’s nice to see many “regulars” and newcomers, too. Great staff and nice equipment. Seems to always be another piece of equipment I haven’t used. Clean and friendly.

Signature Fitness Club

Thank you for the kind words. We appreciate you to Randall!

Vanja Crowe 4 years ago

Fantastic experience: I signed up for this gym because my boyfriend did. Just from walking in it feels more luxurious than anywhere else I've gone to. Everyone is so helpful, Matthew signed me up and showed me around. He explained everything to me and made me feel very comfortable about going there because I normally don't like to work out in gyms. Since signing up, they've followed up with me, greet me every time I walk in, and are extremely nice. It's definitely worth it in my book!

Signature Fitness Club

Thank you so much for dropping this review. We are happy to have you as a new member and look forward to seeing you around the club!

Gregory Madden 4 years ago

Fantastic experience: Best healthclub in the area and it is not close. Has a European feel. Machines and equipment are all top of the line, the personal trainers really know their stuff, and they charge peanuts for both the membership and training sessions. I've never done the group sessions but have heard they are a fun arse kick if you can actually hang for the whole 60 minutes. Do yourself a favor and schedule an introductory sit down with Rachel or any of her teammates.

Signature Fitness Club

Thank you Greg. Thank you for continuing to be a member here, we appreciate you.

Preston Gerard 4 years ago

Fantastic experience: I have either had a membership or worked at some of the top fitness gyms in the Chicagoland area and I have to say I was very impressed by Signature fitness. There was no pressure from the staff and they answered all the questions I had. They made me feel like they actually were interested in me and not just another sale. That was just at the front desk, after experiencing an actual workout I had noticed that they keep the place very clean and organized. They had updated and a variety of equipment, something for all serious athletes and fitness fanatics. I definitely found a gym that I am proud to be a member of and would advise anyone looking for a new gym, to stop in and see what they are all about.

Stephen Garcia 4 years ago

Fantastic experience: I just went in for a tour. I've never felt more respected or informed! Thanks Mathew!

David Crost 4 years ago

Fantastic experience: Great facility and friendly atmosphere. Plenty of space and equipment for a wide range of interests in fitness. Would definitely recommend!

Signature Fitness Club

Thank you David. We are happy you are enjoying the club.

Jay Marino 4 years ago

Fantastic experience: Courtney Roof is the best. They are a full service gym with a turf area, weight room, power lifting room, studios, tanning and a style bar! They are heavy on personal training to help people reach their health and fitness goals. Highly Recommend! See Courtney!

Shannon Feeley 4 years ago

Fantastic experience: The absolute best gym I've ever been a member at! The staff is super friendly and able to answer any fitness questions you may have. The equipment is the best range I've ever seen! It's always clean and never busy when I'm there. I truly can't say enough good things about this place. You owe it to yourself to check it out

Signature Fitness Club

Thank you Shannon! We really appreciate you taking time to leave us a review.

Victoria Helle 4 years ago

Fantastic experience: I fell in LOVE with this club from the second I walked in!! It's so clean, the staff is absolutely amazing, the trainers are top-tier, and everyone genuinely cares about you there. It's like a family. AND as an athlete, this gym has all the equipment I love to use for my training. I have never been to a gym quite like this. If you haven't been, definitely come check it out!!

Signature Fitness Club

Thank you SO much, Victoria! We appreciate you

Chris Dorsano 4 years ago

Fantastic experience: Great gym with excellent trainers. I would highly recommend.

Signature Fitness Club

Thanks Christopher! We really appreciate your kind words.

Courtney Mohr 4 years ago

Fantastic experience: I would HIGHLY recommend this gym. I joined back in May of 2019 and have had the opportunity to work with 4 of their personal trainers since. Everyone is extremely friendly, welcoming, and super open and available to help you and give you tips/tricks. They truly have your best interest in mind, and take the time to get to know their members.

Judy Jing 4 years ago

Fantastic experience: Best gym ever! Facility is clean and staffs are professional and care about their members. Highly recommended!

Nathan Harder 4 years ago

Negative experience: Restrictions are ridiculous and don't trust the staff

Elliot 4 years ago

Fantastic experience: Hands down best gym in the Naperville area. I’ve been a member to La fitness, xsport fitness and planet fitness this place is by far the BEST in customer service. One of the many reasons while I’ll keep coming back. Shout out to Matthew, Josh and the rest of the staff for always making me feel welcome. Keep up the good work guys!

Irfaan Khalid 5 years ago

Fantastic experience: I love this gym. The staff are friendly and happy to chat, the facility is clean, and the equipment is top-notch. The whole place is huge - you'll be able to find whatever you need. Prices for memberships are also more than reasonable for what you get! Signature's personal training services are also superb. Reasonably priced and the trainers all know their stuff - this is the place to be to reach your fitness goals.

Tim C 5 years ago

Fantastic experience: Love my gym - clean, accessible, and with a great team to boot!

Michael Sax 5 years ago

Fantastic experience: Great workout culture, friendly and informative staff, great hours and all necessary equipment plus...

Todd K 5 years ago

Fantastic experience: A friend suggested Signature Fitness Club when my previous gym was still closed because of the virus. I dropped in an Seth took me around and presented my options. No hard sell. I signed up for summer special. The club is clean and equipment is great. On June 30th Matthew sent me text with a really great deal to continue on with this club. I could not pass it up. I have left LA Fitness and look forward to continuing here at Signature. UPDATE: 1-1-24 Been coming to Signature Gym for over 3 yrs. My strength has dramatically increased. I really enjoy this gym. The staff and members are all very nice. Great equipment.

Willy Alonso 5 years ago

Fantastic experience: A amazingly kept fitness center that has everything you want and need plus more. Has clean and well kept bathrooms. Helpful staff that are all NASM certified and are there to help you if you have any questions and WONT charge you for help unless you take personal training lessons. As I said an amazing fitness center

Michael Freeman 5 years ago

Fantastic experience: Better than edge fitness due to better benches and just higher quality equipment.

Lemony Snickett 5 years ago

Negative experience: Nice, clean facility, lots of equipment and group classes to choose from. However DONOT sign up for personal training sessions, management seems to have a hard time retaining their good trainers. It is very frustrating as you can't work with any trainer consistently for more than 3-4 months. I hope owner gets some HR management training.

Angela Brown 5 years ago

Fantastic experience: I’ve been a member here for about 4 years. The gym is always clean, never crowded when I go, and there’s always someone available to help me if needed. I have had some billing issues over the years, but they’ve always been resolved in a reasonable time with no pushback. They’re extremely flexible when it comes to pausing and resuming my membership. Highly recommend this gym!

Signature Fitness Club

Thank you Angela, we appreciate your kind words and value you as a member!

Brad Lawrence 5 years ago

Negative experience: Getting a refund is like pulling teeth. Took seven months to get money back for unused training sessions. Part of the deal with buying said training sessions is that if you move out of state you will be reimbursed for the ones you didn't use. We moved away and were jerked around for months, being told at first that only so many refunds can be issued per month and then later on that the issue was being forwarded to owner Sheldon, who finally responded after approximately six months of repeated attempts. Another month of wrangling finally resulted in a refund. Think twice before buying any sessions. Nice club otherwise. I guess the hassle was the real price for what the club had to offer.

Brittany Lawrence 5 years ago

Negative experience: Don't believe the part when they tell you "oh you'll get a refund". When I ended up moving, I was told I would get a refund for all my unused personal training sessions, I just have to provide a copy of my lease. Sounds easy enough right? Wrong. If you read other reviews you'll see I'm not the only one having trouble getting ahold of anyone to get my refund. I've been waiting 7 months for any sort of status update. I've repeatedly contacted the owner, Sheldon and called the gym and have been ignored everytime. They'll tell you anything to get you to sign up for the promotion they're running at the moment because they need the numbers to look good for their investors.

Marcus Schmitt 5 years ago

Negative experience: Great trainers. Bad managers. I have been waiting since July to get a refund back from this place. Multiple calls and still getting nowhere with them. 11/01/19 Update. Its been 5 month's since my wife and I left Sig fit and still have not gotten our refund. 12/27/19 Update. Owner contacted my wife. Said we would receive our refund. Still haven't seen anything. If anyone else is having as much trouble as we are I would encourage you to give Sig Fit a truthful review. My review has been the easiest way to contact them. I am going to keep updating my review until I have a positive experience with them and have received my refund.

Signature Fitness Club

We are sorry for your experience. We are interested in assisting you. Please contact [email protected] for further inquiry.

Macayla Lenzi 5 years ago

Fantastic experience: Love this gym! The trainers and staff are all amazing and know what they’re doing. The facility is always clean and they have all the equipment you could need.

Signature Fitness Club

Thank you Macayla! We value you as a member at Signature!

Mel Seeman 5 years ago

Fantastic experience: I love Lexi! The daycare is awesome and the gym is always really clean!

Signature Fitness Club

Thank you for your kind words! We are so happy to hear that you are enjoying your experience!

Rachel J 5 years ago

Fantastic experience: Wow! I love this club! It’s really clean, has a lot of unique equipment to use including a turf area, CrossFit style room, sled, tank, battle ropes, full weight room and cycle studio to name a few things. The staff is helpful and friendly! I did have an issue with some scheduling at one point for a service, but the GM Lexi got it all sorted out for me immediately and gave me back the time that was missed out and then some. Love the excellent service and care for the members here!!! Highly recommend!

Signature Fitness Club

We are glad to hear that you enjoyed your experience! We value you as a member!

Dan LeGault 5 years ago

Fantastic experience: Beat gym in Naperville. Immaculately clean great staff. Personal trainers are well educated and knowledge.

Signature Fitness Club

We sincerely value and enjoy having you apart of the Signature Fitness Club family! Thank you for your kind words!

Kai D 5 years ago

Negative experience: I wouldn't recommend joining this place at all. If you do decide to do so, I would sign up with a credit card. In my 2.5 years of membership, they have found sneaky ways to charge my credit card random fees including double billing me my monthly, random $5 charges that they blamed on "processing errors," and an annual fee that wasn't in the original terms, but showed up randomly. When I asked for a copy of the original membership agreement, they ghosted me. When I ended my membership, they still charged me an annual fee the following month, and their explanation was that's just how it is. Why should I be paying an annual fee if my membership has ended? I'm just glad my credit card company was able to settle these random charges. If you take these charges to management, they will drag their feet for months. This place is seriously run by incompetent people like Lexi Mcdermid.

Jill Boender 6 years ago

Fantastic experience: Just joined recently and I love the environment! I’m always greeted as soon as I walk in. My trainer is super motivating and intelligent and has taught me so much already in such a short amount of time. The layout of the gym is nice and I love that they have a turf area for workouts.

Signature Fitness Club

We sincerely value and enjoy having you apart of the Signature Fitness Club family! Thank you for your kind words!

Matilda Latipaa 6 years ago

Fantastic experience: Love this gym! Joined over a year ago and the people have always been super friendly. It’s very affordable considering all the equipment they have available and the classes that come with the membership. The trainers really care about your personal goals and will help you get to where you want to be. I love the environment there and everything they have to offer.

Signature Fitness Club

We sincerely value and enjoy having you apart of the Signature Fitness Club family! Thank you for your kind words!

Jazmin Garcia 6 years ago

Fantastic experience: I dreaded going to the gym. I finally gave in and signed up about 6 months back and don’t regret it . The gym is super clean and doesn’t stink!! That’s a deal breaker for me . Definitely recommend this gym . They have something for everyone and at your own pace . The classes are included and amazing !! I’ve also have had a personal journey with my personal trainer Rachel D. Who absolutely incredible and patient . She has made me stronger physically and mentally . She’s passionate about what she does and you see it in her work . I can’t not express enough gratitude to you for all your patients and motivation to be a better version of me . Thanks Rach D . !! Can’t not wait to continue this journey with her .

Signature Fitness Club

We sincerely value and enjoy having you apart of the Signature Fitness Club family! Thank you for your kind words!

william apostolos 6 years ago

Negative experience: I would give a zero star if I could. Was just notified that the club will not be opened for 24hrs anymore. I just paid my monthly membership and the 49 dollar annual fee and was told that it was all non refundable. I can only workout at 1230 am and it will close at 12am going forward. This place sucks.

Indhu Dharshu 6 years ago

Negative experience: Total cheating . One cannot steal people hard earned money like this . When you are enrolling you will get thousands of call. When you are cancelling . You will be charged every month . When you ask for reimbursement they won’t call you back or respond your calls and mails properly.lastly they will say we didn’t give those offers I went to Zumba class with my friend on guest pass . And they said me after the class like if I join that day itself I get special offers like 3 months free . That time I had a discussion for about an hour since I already knew I may be moving out of state in atleast three months or max 6 months . So I paid the amount 160$ and took the monthly subscription and if at all I needed I can change it to yearly the next day . I called them up next day and said I will go for monthly itself. She gave me three months free and cancellation fee waived off. But literally I have been charged every month after that. When I went for cancellation now they say they want me to pay for cancellation and also one more month fee (which I won't be attending since I am moving) And every time I ask for update on this .. they told to send mail . Which after sending they say we didn't receive mail. The particular person is busy whole day it seems so no call back . And each time they hear about this issue from me as if am saying it for the first time So this is my suggestion to everyone whenever u sign up and getting some offers get it done in mail as you will be having proof Also I took this membership only for Zumba . And in the time I was attending most of the times were sub since trainer got hurt . And the sub class was not even meeting average expectations . Ps: when I went for trail class in guest pass . I backed up taking membership since I know I will be moving . She changed my mind saying since u r moving we can give this offer for monthly subscription if I take . Now telling stories I never gave that it’s only for yearly membership. They just want you to take membership. They say anything for this . Don’t believe there words .

daxa patel 6 years ago

Fantastic experience: This is one of the best gym to go. They dont push you like other gyms for promotion or anything and also the trainers are really really friendly and will help as much as they possibly can. I train with Josh and she is absolutely amazing person who has helped me not only grow stronger but also sat down when I didnt feel good just to talk. No doubt this gym will change your mind once you go in and visit. Definitely will recommend anyone. Thank you

Signature Fitness Club

Thank you for your kind words!

Sarah Lombard 6 years ago

Fantastic experience: Love this gym! Classes are great! And tons of equipment....I'm like a kid in a candy store! minus eating the candy! ;)

Signature Fitness Club

We sincerely value and enjoy having you apart of the Signature Fitness Club family! Thank you for your kind words!

Bruce Lombard 6 years ago

Fantastic experience: Great gym! Tons of great equipment to choose from!

Signature Fitness Club

We sincerely value and enjoy having you apart of the Signature Fitness Club family! Thank you for your kind words!

Meg 6 years ago

Fantastic experience: Great environment and amazing staff. I have been a member here for a couple of years and have had nothing but positive experiences - especially in regards to my weight loss journey. The classes are enjoyable and challenging, I never have trouble finding equipment, and have had great experiences with personal training.

Signature Fitness Club

We sincerely value and enjoy having you apart of the Signature Fitness Club family! Thank you for your kind words!

Greg Leach 6 years ago

Fantastic experience: Their great staff makes for a great experience. The trainers are knowledgeable, and will keep you on task to reach your goals. The club just has a great feel to it.

nahji peel 6 years ago

Fantastic experience: Iv been a member for over a year. By far the best gym I have been to. Staff is super friendly and very helpful. Place is always clean. I love all of there classes. personal trainers are great. every session is tailored exactly for you, unlike some trainers who just do the same workout for everyone. Highly recommend checking this place out. you will LOVE it!!

Signature Fitness Club

We sincerely value and enjoy having you apart of the Signature Fitness Club family! Thank you for your kind words!

Phyllis Bruning 6 years ago

Fantastic experience: I was visiting from out of town and wanted to get a workout in so I went to Signature Fitness Club. Wow was I impressed. It was amazing. The staff was extremely friendly and super helpful. The place was clean and the amount of equipment was more than I have seen at any other gym I have been too. Would definitely recommend this place to anyone looking for a great place to workout.

Signature Fitness Club

Thank you for your kind words!

Jessica Griffin 6 years ago

Fantastic experience: Upon my first visit to Signature Fitness Club I could not help but be impressed with the size and cleanliness of the facility. Whatever I need to complete my workout, they have available. Not only do they offer the best equipment but they offer the best of the best when it comes to their staff. Every member I have encountered has been super friendly and professional. I have also heard great things about their on staff trainers! If you are looking for a gym, look no further!

David Aguirre 6 years ago

Fantastic experience: Where do I begin? This place is awesome! The staff is super friendly. They have a great selection of equipment and classes! Super clean environment. The trainers are highly skilled in their profession. I have been training with Josh for about a year and a half now and he is just awesome.. I have had great results since training with him and maintained them. He truly knows what he’s doing. Also very proud of him as he advanced to general manager there, woo! If your looking for a reasonably priced gym with loads of equipment and great trainers then signature fitness is for you! I wish there was more then 5 stars available :)

Ash Phoenix 6 years ago

Fantastic experience: Awesome Staff.!!! Beautiful new club with the latest state of the art equipment.!! Amazing classes & lots to offer. Lexi is awesome knows what she's talking about!!!

Kris King 6 years ago

Fantastic experience: Great atmosphere..friendly and professional staff!! Awesome personal trainers!

Jill Bakes 6 years ago

Fantastic experience: You Need to go check this gym out! State of the art equipmemt, and their trainers are highly skilled and very knowledgeable about kinesiology and how to train every type of person. Love this place

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