Active Climbing - Indoor Rock Climbing and Ninja Center

Fantastic experience: We had our daughter’s fifth birthday party here… a handful of her friends came and the staff was there to help them into a harness if they wanted to climb… and they all did! The entire party/kids area is so awesome and the perfect place to let your kids run around and get energy out for a couple of hours. There is an awesome slide and a swing up top along with small rock climbing walls/areas for everyone. The facility is clean and the staff is patient and fun…. Thank you so much, Active Climb!

Fantastic experience: This place offers a wide variety of climbing options and related activities. The fantastic staff is a big bonus, making the experience even more enjoyable.

Fantastic experience: Friendly staff, excellent routes, and we’ve never had an issue getting help when we’ve asked for it. We became members and, despite living 45 minutes away, try to get there weekly!

Fantastic experience: This place is clean and the staff is friendly and helpful. Most of the climbers are awesome people as well. They contain the kids' birthday parties in one room so the adults can climb in the other areas without issue. Very thoughtful.

Fantastic experience: Lots of fun for everyone and very clean

Negative experience: I'm sure it's a nice place, but my experience was awful. 2 members of the staff checked us in and told us one thing.. then suddenly another staff member comes over very unprofessionally fussing at us. When I explained my confusion, she told me that I was lying and that the 2 guys up front DID tell me what they definitely DIDNT. Awful awful awful. I understand they are there to keep people safe, but CHECK YOUR CAMERAS AND TELL ME AGAIN THAT I'M WRONG. THANKS. This was 2 years ago and I have still not forgotten. Terrible place. Train your staff better. I've never had a problem following rules that are given.... but if you don't TELL me the rules.. I OBVIOUSLY CAN'T FOLLOW THEM. Then to run over yelling and treating me poorly, accusing me of lying. Completely unacceptable. Wrong of you to assume I just blatantly didn't follow instructions. It was YOUR STAFF that failed to inform me and I deserve an apology for the way I was treated. AND owner's responses to previous reviews are ALSO wildly unprofessional and off-base. You should be embarrassed. I want to be contacted about this because it needs further discussion. Reply: Check your cameras AGAIN. You're wrong. I'm always happy to be kept safe. That is not and never was my complaint. My complaint is being treated as if I'm a criminal or something. Abysmal behavior on your part AND your employee's.

Positive experience: Excellent pads underneath the bouldering walls, regularly change up the routes, and lots of other workout equipment and activities to participate in. Have never had issues with most of the crew. My biggest complaint is having tried to come in a handful of times and they didn’t have shoes available for me or my wife. Given that we pay for the monthly membership which includes shoes and harnesses, I don’t think I’m unreasonable in having the expectation that the appropriate equipment will be available during the timeframes we have to come in.

Fantastic experience: Active Climbing is a fantastic environment to feel welcomed and to have fun. Gracie and Seth instantly made me feel at home and gave me the tools I needed to become confident in my climbing skills. I highly recommend making a visit if you’re in the fence. You won’t regret it!

Fantastic experience: I went to a birthday party where Steph and Logan were the supporting staff. They did an amazing job and were so professional! They made the kids feel comfortable climbing. We will absolutely be back

Fantastic experience: Awesome staff! Great place to spend a few hours burning some calories.

Positive experience: Good climbing walls and equipment, clean facility, good atmosphere. I had a lot of fun with my kids here helping them climb and they enjoyed the experience. I wish the communication around the signup and open house/tryouts for the youth climbing club had been better.

Fantastic experience: They got good bouldering climbs. It’s also well lit which I appreciate compared to other climbing gyms

Fantastic experience: Great routes

Fantastic experience: Fantastic gym for both the new and experienced climber!

Fantastic experience: This is going to be a hard review for me to write. I love this gym. I found my passion here and will forever be a changed person because of the influence of the staff and climbing community. I have been a member of the gym for 4 years at this point. I have seen it's ups and downs, but the staff and owner have made sure that it's members and patrons always come first. I will be moving to Indiana in the coming months and the gym will no longer be my home away from home, though it will forever hold a place in my heart. I will be back in any chance I get in the future and I look forward to seeing it get better and better over time. Love you guys. -Cameron-

Fantastic experience: Just realized I never left a review, even though I've been a member here from 2017-2020, and now a returning member as 2023. The staff here is incredible! Adrian, the owner, and every manager and employee is extremely kind and knowledgable in their field. I have made many friends at this gym, and it's got to be the best gym around. I highly recommend Active Climbing!

Fantastic experience: Great gym! Plenty of room and wall space. Friendly and helpful staff. Will be back for sure!

Negative experience: The place itself is great! The staff is could be better. I'm a Combat Vet Marine but I acted like I had never repelled or anything before and the instructions I received were TERRIBLE. But they were still nice!! The employee took some pretty bad pictures so I asked him if I could take it and he said yes. Sure it's against the rules but hey, I don't work there! ‍♂️

Fantastic experience: Absolutely loved the party room for our girls birthday. The staff was so helpful and the private climbing area was a hit. The adults were able to watch the kids climbing and there was even an area for the little kids who weren't able to climb the walls plus a play area while they waited to climb. Highly recommend this venue for a party!

Fantastic experience: Had a ton of fun here with friends, it's a very nice facility and staff were very helpful.

Fantastic experience: Great friendly place with lots of options.

Fantastic experience: We have a family pass for this Gym and it gets used more than our fitness gym membership ever did! The whole family loves going together and the teens like meetings friends there. I do wish there were a few more auto belays there.

Fantastic experience: This place was wonderful! We went for a kids party. The staff was great but I want to specifically point out one member that I thought went above and beyond. Bree was one of the coaches and I’m blown away with how amazing she was with the younger kids. She was top notch and exactly the type of person that should be working with kids. I absolutely loved the way she helped and talked to the kids and the way she tried to help the ones that struggled. I can’t recommend this place any more!

Fantastic experience: My 7 year olds birthday party was amazing. Super cool place and all the kids had a great time.

Fantastic experience: Great community, friendly staff, fun/challenging, frequently changed routes. Not much more to ask for!

Fantastic experience: Beautiful gym with plenty of climbs with a variety of levels of climbing for all. Staff are amazingly friendly and personable. We were at an event held at the gym last night and am blown away by what they do for the community. Highly recommended

Positive experience: I have been climbing at Active for almost two years. I really love the gym and the staff, they make it welcoming, fun and a chill environment. However, as of late, the setting has gone WAY down hill. I have been climbing 5.9s and some 5.10s and 5.11s lately and similar ratings outdoors. Now at the gym, there are several 5.8s I cannot send, and many of the routes are just not enjoyable anymore. Everything is way harder than the routes are rated at. I am considering canceling my membership and just buying a punch pass because I don't want to pay such a steep price for a monthly membership when nicer gyms are cheaper and the routes just aren't even that fun anymore. I will be speaking to the gym manager in person also to let them know my experience. EDITED*** I just wanted to reply to my previous review and say that I had the chance to talk with the manager today in person for awhile. We had a really great and encouraging conversation, they have already taken action to see more input from climbers at the gym to change their setting as they can to accommodate their climbers' needs. Thank you for taking time and energy to make the gym a great community, which is my favorite thing about Active. I will continue to be a part of the Active community in some way, shape or form. I appreciate the staff working hard to always improve the gym and taking time to discuss things in depth and seek solutions.

Fantastic experience: Great place, awesome facility! You can tell everyone staffed here is really passionate about all things climbing and helping others to enjoy the sport safely. Take the belay course seriously and listen to the team on their how-to's and you're guaranteed a great time! Can't recommend Active Climbing enough if you're looking for something extremely fun and different in Augusta.

Negative experience: This is my third time at Active Climb, and unfortunately the worst. . I had such fond memories that even though I have since moved to Columbia, I decided to bring my daughter and s/o to enjoy.. What a mistake that was (and what a difference a year makes).. the staff were completely unsure on almost every step of the check in -- but that's okay, maybe they're new.. so after reminding the associate we need harnesses and repeating that it isn't our first time at least three times.. they told us we were ready to go. HOWEVER, when I attempted to belay my daughter.. we were approached rudely and completely unprofessionally by a female staff member. She mistakingly claimed we were told we were not allowed not belay without a "check out".. this was news to me and when we tried to correct her blatantly incorrect assumption (that we were told), she interrupted saying we were recorded -- I would really love to watch that tape, as I'm 110% the staff member who needed to be reminded we needed harnesses failed to tell us we couldn't belay without a 2 minute tutorial. Here's the thing: I'm all for safety and following the rules.. when they are explicitly given. I'm not for blatant disrespect and unprofessionalism. If I'm paying world class prices, I expect world class service. Two stars cause we enjoyed ourselves DESPITE the service, not because of it. Edit/response: If safety is indeed a priority, I wouldn't charge an additional fee for first timers to my establishment to learn about how to safely use the products and services I'm offering. That seems like profiting not prioritizing If being viligantly watched, the manager (w/ background/training) should have been able to see my daughter one ft off the ground when she decided to act ("free fall" referenced). We had belayed before that without incident. Now, I do appreciate the concern, but again did not appreciate the unprofessional and rude manner.. which is now even further emphasized because of her training. I am glad, however, that there will be less ambiguity regarding the check in process. I look forward to continuing this discussion offline. Just wanted to clarify for those following.

Fantastic experience: The bouldering here is awesome. So glad we have a climbing gym in Augusta. I love the PRIDE flag hanging in the gym. Thank you.

Fantastic experience: The bouldering here is awesome. So glad we have a climbing gym in Augusta. I love the PRIDE flag hanging in the gym. Thank you.

Fantastic experience: Love coming to this place to boulder. The problems are always adventurous and challenging.

Fantastic experience: Outstanding climbing options and other “ninja warrior” type equipment! Staff is very friendly, helpful, and knowledgeable. My girls (11 & 15) really enjoyed it!

Fantastic experience: My son and his scout troop had an amazing sleepover at Active Climbing. They played ping pong, Foursquare, and of course lots of climbing. My son loved it so much that he wouldn't shut up about it for a month. He can't wait to go back again. This is the only indoor climbing facility in the CSRA. It has really friendly staff that know exactly what they're doing and keeps everyone safe. You can buy a daily pass but if you're going to go often enough just buy the monthly. And if the whole family loves it go ahead and get a family package because they're going to love it.

Fantastic experience: The employees at Active Climb showed me how to have grit and how to push myself to the limit...I will start going to Active Climb much more than usual

Fantastic experience: We are new to the area and were looking for a new activity for the family to do and we are very happy we found this place! We had an amazing experience at this gym! The kids loved the kids room and the kids cave. The staff was very friendly and helpful, they showed us around the gym and told us about all the different types of climbing and how to safely do them. The whole family had an amazing time and their prices were really good. They offer kids discounts and for our smallest one it was only $5! We had a great time and will definitely be back!

Positive experience: For a gym that seems to be welcoming to little humans, the holds on the 5.6's and 5.7's are entirely too far apart. Adults can eliminate holds. Little ones cannot be taller. The kids had fun - on the slide. ‍♂️ It is also pretty dangerous. I was not belay tested, the top ropes are not wrapped up top, there's no one teaching how to fall off boulders, and no one watching to make sure belays are done safely. Seems more like a novelty gym to get in on that dough than a passion project by climbers. The staff is great, but I won't bring them back to this gym, though I really want to get them into climbing. They'd have more and safer fun at the trampoline park. :/

Fantastic experience: Love this place so much. All of the staff are helpful, super friendly and very welcoming. I've been going here a couple days a week for about 4-5 months now(member 4 months) and it's my favorite place to be. The community of climbers are all supportive and welcoming as well. Boulders are changed often enough to not be bored but long enough to drill a hard project. Shout out to the route setters for setting these great problems too! Love all the work you all do! Though it's an hour and a half drive from where I live, it's well worth the drive. So if you were ever to open a gym in SC, that would be amazing lol. Can't wait to see what new things and new people yall bring to the gym! I hope you and all the staff the very best in everything you do!

Fantastic experience: Great place excellent staff, always kind and helpful.

Fantastic experience: Love coming and bringing my daughter. She's not very confident but it's a very calm atmosphere for her to learn in. The people at the desk are usually really nice and very helpful. They have one room that kids can play around in to build their confidence. It's even got a horizontal climbing wall! The ninja area is also a hit with the kids to see what challenges they can accomplish! Found out today they even have kid camps during the summer! Great place to learn to climb!

Fantastic experience: This is my super awesome home gym!

Fantastic experience: We decided to come here for our daughter's birthday. This was our first time climbing, Chris and Bri welcomed us warmly; their fun and energetic spirit allow for us to be at ease and they answered all questions and concerns. Chris was an excellent instructor. We don't mind driving 2 hrs for exceptional service and an amazing time. We will be back soon.

Fantastic experience: Had a birthday party for 10 year old! The staff was great with the kids ! We absolutely enjoyed it!

Fantastic experience: Been comming here for the past year and a half. The staff is the nicest youll ever see. The facility is always very clean and maintained. If you have ever thought of getting into climbing this is the place to be!

Fantastic experience: Our Army unit visited Active Climbing as a Warrior Adventure Quest activity. It was my first time ever rock climbing and it has been by FAR my favorite unit morale day. The belaying class was very helpful, and the large variety of walls and boulders were fantastic. It is seriously addictive. I am already excited to plan my next trip!

Fantastic experience: Fun climbing gym. We are from Chattanooga and regurally go to High Point up there, but we were in town visiting family and needed to get a work out in. Great rates, and some fun climbs. Very different from our "home gym" but different isn't always a bad thing. Note that there are no auto belay devices here, so be sure if you are wanting to do tip rope climbing instead of bouldering you need to bring a climbing partner. Great experience overall, probably going back tomorrow. :)

Fantastic experience: Great place for all skill levels and ages. Definitely worth the trip!

Fantastic experience: I was in town for a few days and decided to check out active climbing. Cassidy at reception was super helpful and nice. The bouldering problems are all interesting and fun to try. Wish I had more time in town to go back!

Fantastic experience: AMAZING PLACE!! Me and my boyfriend drove an hour to rock climb and it was definitely worth it! Staff was extremely friendly and very helpful at all times!

Fantastic experience: What an amazing gym! The instructors were friendly and informative. Super easy for first time climbers to get setup. Will go back for sure!

Fantastic experience: We love active climbing!! Professional staff, clean facility, and they are always changing the walls to keep it new and interesting.

Fantastic experience: My son had his birthday party here and the staff was EXCELLENT!! Chris and Brie were fabulous with all the kids and had just as much fun as the kiddos. I love to see employees who love what they do to help the kids enjoy their visit. Hats off to them!!! We highly recommended this establishment.

Fantastic experience: This place is fantastic! So much fun, the staff is incredible. So glad this is available.

Fantastic experience: My friend and I stopped in here for a first time try. The staff was very friendly and answered all questions. The price of $25 for a first time visit, which included a day-pass, all gear, and a belay class, and tour of the gym- I found to be really great. For a Saturday, late afternoon, it didn't seem to be too busy and we were able to walk around and check out the walls as we desired. There was definitely a range of talent and experience in the gym, mainly in the bouldering area, but everyone was in their own "zone" and working hard. We didn't feel out of place or judged. We will definitely be going back.

Fantastic experience: I havent climb for a while and i found this place just few minutes from my house. Feels so lucky. The place has plenty of amenities to enjoy. The staff are super attentive and friendly. We had the belaying class. Instructor are knowledgeable. The place is highly recommended especially for kids. Its a family friendly place. Price is reasonable it includes shoe rental and class. Also they have some shoes and other climbing stuff for sale. Will come back again soon.

Fantastic experience: We drove two hours to get there and pretty much had the place to ourselves. There was only a handful of other folks there. Allen (Alan?) brought us in, helped us fill out our paperwork and fitted us with our harnesses and shoes. A few minutes of a belay class later and the kids were off to the walls. We stayed about two hours, and had a blast. Employees like Allen (Alan?) deserve a raise. He was the only one there on his day off, and allowed us to come in since we drove from so far. Thanks again for a wonderful experience.

Negative experience: The setting is good. The staff is friendly. The place seems to be geared towards children. If you live there you may as well climb there. General: The walls are painted slick and don't promote unique beta as you could create outdoors and at any other competition. The rope wall is only 30 feet to the ceiling. The air conditioning either doesn't exist or probably isn't powerful enough to have much impact on the building space. At least for the competition day the climate was sweaty. Their day pass and membership rates are high and about equal with that of a high-end gym. Management of the USA southeast collegiate regionals competition is repeatedly poor. Two years in a row they misread the rule book, if they read it at all, and at least one instance even on the exact same issue: number of attempts allowed per speed climb (supposed to be one). Also the speed climb scores of the harder speed route appear to have had no bearing as the easier route time is the only published one (unless only the harder one was attempted). The hardest setting was below the capabilities of numerous of the competitors. The allowed climbing time was misread at the beginning and changed in the middle of the competition. Not just a few but dozens of climbers' scores were entered incorrectly and medals were awarded to the incorrect competitors (later adjusted afterwards online). The announcments were shouted without electronic aid while the music still played and were difficult to hear. It appears that the problems/routes already existed before the recent competition and were just re-labeled. They told competitors one of the two required signatures for each route scored could be their own signature, which seems pointless. The chief judge said in the pre-comp meeting he would make various time-remaining announcements but made none except the last 10 second count down. It does seems the USA Climbing rule book was not read as the organization did not follow significant rules such as 6.8.12 and 6.9.1 which coincidentally are relevant with my two previous complaints about speed climbing and newly set routes, the second of which suggests that a failure to follow may result in the loss of sanctioning for the event. One of the top competitors has said they would not want to compete in regionals again if it was held at this gym. Unfortunately this is not an exhaustive list of issues. While I understand some mistakes can be made and last year there was the benefit of the doubt, there were numerous impactful mistakes made this year and this has not been the first time Active has held the southeast collegiate regionals competition. So far the only trend has been to increase issues. I'm not convinced they learn from their mistakes but I still hope they improve in that aspect. Please read the USA Climbing rule book. Edit: Indeed mis-tallied scores could not be USA Climbing's fault.

Fantastic experience: Great place!

Fantastic experience: Friendly and helpful staff. Large, open facility. Varying difficties for each skill level. You don't need to have any experience to enjoy your time here. Look forward to returning!

Fantastic experience: The staff give excellent instruction on climbing and belaying technique. The facility provides climbing shoes, as well as harnesses and ropes. There is a good variety of easier to harder/hardest walls to climb, and the ratings are clearly marked. You can pay for just one day, or get a longer membership, if climbing turns out to be your thing! A great way to spend a Sunday afternoon with friends! I will definitely be back.

Fantastic experience: A wonderful experience for all skill levels! Very reasonable prices! I definitely recommend it to anyone in the area, or travelling through!

Fantastic experience: Favorite place to goto. Staff is friendly (Hello Daniel.) But overall good environment.

Fantastic experience: I was visiting Augusta for a few days and decided to bring all the kiddos ages 4,5,6,7,9. Everyone had a blast, including the adults. The staff exceeded my expectations and we stayed over 3 hours. The kids keep asking when we can go back! I’d definitely recommend and would purchase the yearly pass if we lived in town. It’s perfect for all ages. -erin

Positive experience: Lots of fun, great for kids, and all ages, great people, great staff, communal atmosphere but more instruction would be a huge help. Definitely coming back whenever I’m in Augusta

Fantastic experience: Awesome alternative to air strike and also a great gym also.

Positive experience: Pros: The facility/staff is very laid-back and friendly. If you’re really into bouldering this facility has it all! Cons: Wall routes are very short. Routes are not changed frequently. Most of the top rope routes are more bouldering moves. Extreme safety concerns: Top ropes are just thrown over the rap (should be wrapped 1 1/2 times) -> this has been mentioned in other reviews and the counter argument for not being able to lower kids down is you can just tie another rope onto the back of the kids harness and lower them with assistance. Also I was there for over 2 1/2 hours there were no children in the facility that were top rope climbing. Lack of safety observation from staff for belayer’s (Witnessed multiple people with improper belay tech that is considered life threatening) I was also surprised that I was not safety checked on my belay technique considering I was new to the gym also no bouldering instructions for proper bouldering courtesies such as staying clear from climbers and proper landing/spotting techniques from high falls. Very glad to have a place like this near Augusta yet needs improvements.

Fantastic experience: Nice climbing facility with friendly, helpful staff!

Fantastic experience: Lots of fun, learn how not strong you are.

Fantastic experience: Nice climbing place. Great place to live by

Fantastic experience: I was very impressed. We came for a children's bday party and I was pleasantly surprised at the amount of walls/activities they had for children. I will definitely be back with and without kids!!!!

Fantastic experience: Great staff and climbing

Fantastic experience: Great place for indoor climbing. All different levels of challenges for beginners to very experienced climbers. Staff is helpful and friendly.

Fantastic experience: The staff was very helpful and accommodating, this was my first attempt at climbing and was fun. The facility was larger inside than it appears. I would recommend to try it out if you are even possibly interested.

Fantastic experience: Just an all around great place with very friendly staff. Fun spent describe it.

Fantastic experience: This place was so cool! I brought my 10 year old and 7 of his friends and they had a blast. It was worth the money!

Fantastic experience: Great place

Fantastic experience: Im new to climbing, but the facility is pretty big with lots of different walls to climb. Staff members are friendly and helpful. I'll definitely be coming back.

Positive experience: the place is great. It was a little short staffed when I went, but they a wonderful numbering system for the walls. you can belay (human counter weight) or bouldering . As being new to this, I recommend other newbies, like myself to check out bouldering first. Lower walls, less steps and builds your confidence.

Fantastic experience: Very nice gym and awesome staff!

Positive experience: This is the best facility I've been, for many aspects, and I've been to many gyms across the US. The prices are a bit high, although it is a large and well-maintained gym, there's only so much one can climb. I'm lucky if I can get 2 hours in a day, much less can utilize a day pass. Without gear rental, it's close to a reasonable price. That said, it is a fantastic gym full of many different levels of runs and challenging terrains and they have a specialized challenge course that they called Ninja Warrior training. Certainly a good place and they have the corner on the market in Augusta and if the prices were more reasonable I would be there more often.

Fantastic experience: This location is always developing and adding new stuff and the staff are very friendly and knowledgeable. They have a variety of challenging walls and some great bouldering and traverse walls. They also have a great yoga class and are equipped to help you train for other events, like ninja warrior and more.

Fantastic experience: What an amazing facility!!! Spacious and clean, friendly staff and all over a great atmosphere!

Fantastic experience: This has been one of the best places we've been to, not only are the walls a great climb, the management really goes over and beyond for the climbers. I highly recommend going here, even if it's just to check it out!

Fantastic experience: Definitely the place you want to start and finish your day.

Fantastic experience: Great people, Great Climbing, Something new to do in Augusta!

Fantastic experience: Great people and a great gym. No, it's not finished yet, but they are finishing the walls very quickly. It's worth every penny if you enjoy climbing!

Fantastic experience: Nick and Nicole are awesome. Would be there everyday if my schedule would allow. I just need a door key of my own. Will be glad when they are finished and in full swing. Anxious for all of the classes to start. GREAT PLACE. Glad you are here. Thanks Adrian. We appreciate you and your wonderful staff!!!!

Fantastic experience: This gym is absolutely incredible! The staff is so helpful, everything is so clean and there's already a great community of climbers! Even though it's still pretty new and not all the holds are up there's still more than enough to master and it won't be much longer before everything's completed. Not to mention they have a ninja warrior room and a kid friendly room! Absolutely go and check this place out and bring your friends.

Positive experience: Edit: They're now giving away a free first time and it sounds like management has improved. The place would be great if it were finished. Right now they're charging full price for a less than half finished facility. Give it a few months so they can finish the walls.