RockWell Fitness

Negative experience: Rockwell Fitness - A Scam Wrapped in Incompetence I have never experienced such blatant incompetence and unethical business practices as I have with Rockwell Fitness. If you’re considering joining this gym, save yourself the headache and look elsewhere. Not only do they gouge you with outrageous fees, but they also engage in what can only be described as scam tactics. I went through the proper process to cancel my membership, only to find out months later that they never actually did. They continued to charge my bank account, even after confirming on multiple occasions that my membership had been cancelled. When I confronted them, they claimed they never received the cancellation paperwork, despite having already acknowledged the cancellation before. It’s a perfect scheme—they tell you everything is sorted, then quietly continue to drain your account while hoping you don’t notice. Their customer service is a joke—completely incompetent, dismissive, and unwilling to accept responsibility for their fraudulent actions. It feels like they are trained to dodge accountability. This is nothing more than a money-grabbing operation with zero regard for their customers. Avoid Rockwell Fitness at all costs. It’s a scam, plain and simple. They’re more interested in stealing your money than providing any actual service.

Fantastic experience: great service Bethany was super professional friendly and helpful !!!

Fantastic experience: AMAZING STAFF!

Fantastic experience: I really enjoyed the fitness program at Rockwell. I trained with Jeff. Every workout was different but equally intense. After a week my energy levels were already up and I felt great. He was also a great help with the accountability portion of my journey, making sure I understood what we worked on and the habits I formed outside of the gym. I would definitely recommend this for anyone looking for a spark to kick off their fitness journey or anyone who needs a consistent routine without getting bored.

Positive experience: Good gym but make sure you get free month/early cancellations/any contract adjustments in writing

Fantastic experience: Love this gym! Awesome people. All the equipment you need.

Fantastic experience: Jeff is a great instructor and motivator. In a short time, he showed me many different movements and taught me how to examine and follow a diet plan. Excellent and highly recommended. Thank you , Jeff!

Fantastic experience: Best gym on earth

Fantastic experience: I love RockWell Fitness! I joined their 6-week challenge and I’m so glad I did. This gym has everything. In addition to all the aerobic and weight machines, free weights, class rooms and training area, they have physical therapy, a sauna, red light therapy, and a smoothie bar! Working with Travis has been a great experience. He takes the time to understand your specific needs and he clearly has a real passion for helping his clients achieve their goals. In 6 weeks I have seen significant improvements in my strength, endurance, and overall fitness level. I highly recommend RockWell Fitness and Travis to anyone looking to take their fitness journey to the next level.

Fantastic experience: I completed the 6 week challenge in February. The program really helped me with forming good habits regarding nutrition and portion control. After 6 weeks I felt like I had more energy, my clothes fit better, and I lost about 15 lbs. I would recommend this program to anyone who is looking to get in shape but needs a little extra accountability to keep them focused on their goals.

Fantastic experience: Great

Fantastic experience: great gym, great people :)

Fantastic experience: Great atmosphere and friendly staff!

Fantastic experience: good selection of weights and strong variety of machines

Fantastic experience: Very friendly and supportive crew and a clean facility. I’ve enjoyed my membership so far!

Fantastic experience: Rockwell is a Staple for Fitness Centers in Severna Park. Very family Oriented and fun.

Fantastic experience: Great facility! Bethany at the front desk is always so friendly. For personal training, I strongly recommend Jeff Turner.

Fantastic experience: I visited Rockwell Fitness tonight. They had the absolute best front desk assistant named Bethany who showed me the gym. It is very nice and I hope to sign up soon to get fit! I also met an awesome trainer named Jeff. Rockwell Rocks!

Fantastic experience: I've had a membership at Rockwell for about 4 months and it has been great. Ive seen lots of progress being able to access any machine needed to target each muscle group. Theres plenty of equipment for guests and the gym is always nice and clean. Definitely would recommend!

Fantastic experience: Super clean. Great community and everyone is so friendly. Equipment is high end and amenities are terrific. Highly recommended this place if you are looking for a gym

Fantastic experience: I love working out at Rockwell. The gym is always clean, the staff is friendly, and I can always get on any equipment I need!

Fantastic experience: My son is on the Rockwell youth boxing team, it has been a game changer for him. He works with coach Chuck who has helped him build self discipline and confidence in ways that nothing else ever has. The owner, Bryan, has done an amazing job of finding the right coaches and trainers for these teens. Rockwell networks with coaches and trainers from other gyms who are amateurs and professionals in their disciplines and it feels like everyone is part of the same family. I really can't say enough positive things about this place.

Positive experience: Easy to get to, they have all the equipment I need and they have an active community....simply a great gym.

Fantastic experience: I've been a member of many of the gyms in this area and Sport Fit is by far my favorite. It's inexpensive to join and they have all the same opportunities that other gyms have plus some. They have both free and paid classes, some of the newest types of workouts, and a friendly staff. It feels like a part of the community. After six months there, I feel as healthy as ever.

Fantastic experience: I love working out at RockWell Fitness. The instructors are the top of the line and the members are very friendly and courteous. I truly enjoy their Zumba, yoga and spin classes. You should visit. I promise you will not regret it.

Positive experience: Love the group exercise classes! Wednesday Spin class from 7-8p is awesome. Wish they offered more spin classes in the evening ...

Fantastic experience: I tried out Rockwell when I visited. I took a spin class and Zumba class, both with Natalie. She is amazing! She made the classes so much fun and I got a hard core workout! I will definitely be going back when I come back in to town!

Fantastic experience: Great no frills gym! Small, but never have to wait for equipment.

Fantastic experience: Hi I am Norah A. I am 15. I was born with loose ankles and weak muscles. I have been to multiple physical therapy places and methods. They all have helped, and I eventually improved so much I did not need it anymore. After about 3 years, we decided to have physical therapy. After trying two places with water therapy which worked okay, we switched to working out at Sport Fit. No other place has helped me better! I have a personal trainer, Susan. She is great and I my ankles are so much stronger and my balance has improved with flying colors. Sport Fit is also a great enviroment with nice people.My parents have trainers and they are great too. (Brett (my dad's trainer) and Priscilla (my mom's trainer)). The front desk workers are also very friendly. I would consider Sport Fit a great place to work if I ever get a job. Thank you Sport Fit!

Fantastic experience: Great gym, very convenient and friendly staff.

Fantastic experience: I was welcomed with open arms and made to feel a part of their family from day one. I couldn't have wished for a better experience.

Fantastic experience: Loved taking cheer classes there..love grass floor and area very nice and feels private.

Fantastic experience: Great gym with a wonderful and positive feeling to it. They offer workout classes in groups with membership or one on one training for an extra fee. Changing room with lockers and showers. Always clean and never crowded.

Fantastic experience: GySgt Power is very knowledgeable and the best!!

Fantastic experience: Not a huge gym, but if you're looking for a killer BOOT CAMP come see Travis Clay and join us at 6am or 730!

Fantastic experience: Small gym feel in a big gym facility. Everyone knows your name (if you want them to!). Makes working out fun.

Fantastic experience: This is my far the best gym I have ever been to. I come here every morning and I am addicted to the gym.

Fantastic experience: I have been going to this facility for about two years now and honestly nothing beats it. It’s location is unlike any other and I can truly call this place my home. The staff is always welcoming, causing me to return day in and day out. I highly recommend this gym to anybody looking for one in the Severna Park area.

Fantastic experience: Positive: Communication , Professionalism , Quality

Fantastic experience: I’ve been going to this gym for a long time now and the staff and workout equipment is great. Very friendly desk attendants and great management. They listen to the customers and always fix things ASAP if broken. Great location as well. Would highly recommend.

Fantastic experience: been going to this gym for almost two years and it’s been a fantastic experience. the staff is great and it’s a very friendly environment. I would recommend this gym to anyone in the area!

Fantastic experience: Gym is clean, staff from front desk to instructors are great, friendly and always willing to help. Rockwell continues to update and bring new equipment, classes and services, so everyone has an option to fulfill their fitness goals. Conveniently located in Severna Park, with plenty of parking.

Positive experience: Issue has improved....

Fantastic experience: A hidden gem in the heart of Severna Park that has a nice community feel. The gym looks small from the outside, but once you step in you realize they have plenty of space and everything you need. Plus, the personal trainers are top notch.

Positive experience: Things starting to break down nice enough powerlifting equipment planet fitness atmosphere is a negative

Fantastic experience: This is my far the best gym I have ever been to. I come here every morning and I am addicted to the gym.

Fantastic experience: It’s so nice when new owners take over a place and truly work to make it better. Great locally owned gym.

Fantastic experience: I switched to Rockwell from Golds some time ago now and love it. In addition to how clean and organized the place is, my experience has shown that the staff are above and beyond helpful and friendly. I have a 2 year old son that I bring with me often, and know that he is in good hands with them while I work out. Would highly recommend to anyone looking for a healthy friendly environment for their family to go.

Fantastic experience: Okay

Fantastic experience: Nice sized gym. Nice expanded area.

Fantastic experience: Love this local gem. Bobbi does killer workouts and definitely is making me feel stronger with more energy to keep up with my kids!

Fantastic experience: Best trainers best community best location

Fantastic experience: the prodigal returns! I left this small gym (when it was "the other gym") and came back to RockWell last year! LOVE it now! the staff and trainers are amazing, the facility is clean and welcoming and well - I"M HOME! I have been taking several of the classes and between the encouragement and coaching as well as the nutritional inputs, I couldn't be in a better place!!

Fantastic experience: Excellent classes. New owners with new ideas.

Fantastic experience: I like this place. As a workout fanatic and vagabond, these folks welcome me every time I’m around the area, make sure I’m aware of schedules and specials. The classes never disappoint!

Positive experience: I was a member of this gym for many years. The facilities were upgraded substancially two years ago and many improvements were implemented. Rockwell added areas for Zumba, Yoga and even dancing. A smoothie bar was also built allowing you to fuel up after a workout. However, about a year ago many of the workout classes, including Zumba, were scaled back considerably. The instructors for said classes took their services elsewhere, leaving a sizable void in the gym's offerings. I would check class availablity to make sure it is offered before committing to a membership.

Fantastic experience: Love this local gym! Very friendly environment- the daycare is the best around.

Fantastic experience: Great gym. Great staff. Great small business. Gym is clean and always pushing to bring new and exciting stuff to us members.

Fantastic experience: Love this gym. Great workouts with tough instructors!

Fantastic experience: A lot of equipment, friendly staff. Like this place.

Fantastic experience: Friendly staff. Great workout environment. Equipment is up-to-date. Encouraging instructors.

Positive experience: RockWell Fitness is my preferred neighborhood gym because I like quick high intensity workouts as well as strength training in a supportive, non chest beating environment. RockWell offers just what I need through the FIT for Life group training sessions that are offered weekdays, early and mid mornings, and in the evenings. Two more intense sessions are offered on Saturdays. RockWell also offers small group personal training programs such as RockWell Belles and FIT BODIES. A plethora of group exercise classes, something for everyone, whether you are new to the gym or a seasoned cyclist are available every day of the week. For those with children, there is no excuse for missing a workout because the Kids Club is open during peak times to care for your kids. The front of the gym offers a ton of cardio equipment and the back area is designated for lifting. Recently renovated locker rooms with decent showers and locker space help make working out before work feasible for many. If you need a pick-me-up, have a protein shake prepared for you and enjoy. The ones I've tried beat the local chain competition with ease. Occasional gym wide challenges help members stay motivated and on track. The staff is very welcoming and the trainers are educated, proactive and supportive. My only complaint would that the gym could use a more frequent thorough cleaning. While I believe most areas are cleaned daily, the harder to reach places, like rafters, ceiling fans, and under heavy equipment could use attention more often. After 6+ years working out at the same location, RockWell still rocks!

Negative experience: Popped in one night while I was in the area because they have a smoothie bar ...got a smoothie to save myself another stop coming home from work. It was pretty nasty and I didn't feel good. I'll stick to Robeks in Annapolis.

Negative experience: This is why I cancelled my membership. When the place changed owners a few year back we were excited about changes and renovations. After what seemed like a year of construction the finished product wasn't what they promised. Then in 2015 the owner posted a letter after the renovation was supposed to be done that he was going to do more. OK put your money where your mouth is. There were promises of saunas, a spinning room, towel service, all new equipment to replace the ancient stuff, and a bunch of other things. And that they'd be done by the end of 2015. Well let me tell you, that letter disappeared and so did these additional changes. I mean some of that equipment must be 20 years old or older. They've also had like 4 or 5 managers in the last two years and now my friend who is about to cancel too told me they are about to increase their childcare costs. The Y childcare is free! Glad I'm a Y member now.

Fantastic experience: Great community. I really appreciate the support and motivation of the staff and even the other members in my group classes.

Fantastic experience: Love this gym. Great atmosphere and great equipment for any type of fitness enthusiast. It's become my home away from home

Fantastic experience: RockWell Fitness has helped me to achieve my fitness goals. Through their great personal trainers, their Fit for Life interval training classes and cycling classes, I have become much stronger and toned. RockWell Fitness is the perfect gym for me. Also all of the employees are friendly and helpful!

Negative experience: Gym is nice, I like the size, but the staff is rude. They come up with reasons to charge you more money.