Anderson Family Fitness

Negative experience: My family and I were recently kicked out of Anderson family fitness the owners 16 year-old daughter does daycare claimed our babies smells when I talk to management. They had the owner call me and revoke our membership equipment 60 years old and it’s so hot there in the summertime you can’t even work out cardio equipment is always broke down and the daycare is way too small The owner is very cheap and refuses to fix anything

Positive experience: Great place to get a good workout! They have all the good stuff, weight machines, cardio machines, free weights, and a place to stretch. Not to mention a friendly staff to boot. Clean and well maintained. I was there from out of town and they were very accommodating. Good spot!

Negative experience: Anderson “Family” Fitness is non responsive, unhelpful/uncooperative, and they have continued charging me even when I gave in advance cancellation notices. Also, them charging upfront for the first and last month and STILL requiring a whole 30 days advance notice or they charge you again is ridiculous. 1. They don’t respond to emails. I emailed twice about ending my membership the month before my next payment was to happen and I got no reply either time from either management or billing department emails. 2. I call after not hearing back and am informed I have to come in to cancel, which was not made known to me when I signed up and it just felt like an unnecessary step. When I do, the desk person was pretty condescending and unhelpful. At the end she told me I could still be charged again even though I had given my advance notice. I was in fact charged again recently which is ridiculous as I already paid for my first and last month when I signed up. I highly recommend not signing up to this gym.

Negative experience: I liked this gym a lot until they raised my rate and tried charging me for removing someone from my account. I had a family member who was hospitalized and had to move somewhere else immediately after joining. I had to pay for their membership for 6 months anyway. I didn't complain until the aforementioned price increase and fee to remove. They even tried to hide the price increase when I was finally allowed to remove my brother from the account. Only use this gym if you need the amenities that others don't provide.

Fantastic experience: The staff is always friendly and welcoming.

Fantastic experience: Good environment to work out in

Negative experience: Staff can really make or break a place. Unfortunately, some (not all) did that for me here.

Negative experience: Rude

Fantastic experience: This is a place to do fitness

Fantastic experience: Love the atmosphere here! I feel very comfortable with all the age ranges! Super knowledgeable and kind staff! I love that they had NO sign up/membership fees!! All straight forward with a monthly fee!! A lot of classes offered! Have a sauna and tanning beds!! HIGHLY RECOMMEND

Fantastic experience: Love this hometown gym.

Fantastic experience: Has everything you'd want from a gym

Fantastic experience: Wonderful people and wonderful equipment. A lot to choose from considering it's a small center. Laura's Senior class is a "butt-kicker". I love the gym.

Fantastic experience: Best gym ever.

Fantastic experience: Clean place, friendly staff

Fantastic experience: Very friendly staff and people.

Fantastic experience: Best little local gym!

Fantastic experience: Love Anderson Family Fitness. Great staff, facilities and atmosphere.

Fantastic experience: Real nice gym, clean, spacious and lots of equipment.

Negative experience: Does not always open on time. Pics and choose what can be posted on their message board. Unfortunately I paid for the year or I would've already switched gyms.

Fantastic experience: Great gym! Always clean, with new equipment and friendly staff. Best in Anderson

Fantastic experience: I love Anderson Family Fitness. I'm grateful to have found them! And my wonderful trainer! They make it a Great Day To Be Alive.

Fantastic experience: Excellent gym, always very clean and staff is friendly and greet you as you walk in the door! They recently remodeled the weight rooms and the set up is way better now. If you want to hit legs all the leg equipment is in the same room, if you want to hit upper body all of that equipment is close to each other. Great atmosphere and you really get the feeling of that classic gym vibe.

Fantastic experience: The variety of equipment options, weighted bags, racket ball, tanning and classes is spectacular. The pricing is for for any budget as well. My family and I really enjoy their business. Let's not forget their customer service! They also offer a daycare where your child is well taken care of for up to one hour. Highly recommend!

Fantastic experience: I was a member here several years ago, and then again in 2015. I never forgot that when I joined in 2015, the gal at the counter did not show me around the facility, and did not even offer to. I think she assumed that because I was a member there before, that I would know where everything was (but I didn't). She should have offered to show me around. Another thing is that I think clubs like this should have experts walking around overseeing how people are doing, in order to avoid potential injury. This club used to have a man watching things. I injured my wrist and possibly my knee from squatting. They should make sure that people know what they are doing and know how to properly use the equipment. I had a tendency to over-lift, and I am paying the price for this today.

Positive experience: Racquet room and basketball downstairs are nice, also the room upstairs is good for stretching when not in use Automatic water refilling machine Free guest pass once in while I love Cat’s it doesn’t break your ear drum during class. Truly appreciate other instructors too, they have some encouraging words to say at times and have a nice choice of upbeat music good for moderate to extensive workout, the only reason why it’s not too enjoyable for me to attend is because the music is extremely loud. From my personal experience I agree with others/review that some staff on the front desk are not very welcoming, eyeing someone from head to toe is a little discouraging. Though I understand that they had some renovation done years ago the place still looks a bit run down, stairs have chips everywhere. Women’s locker bench are slightly coming off the nails when sitting on the edge. Shower floor and sauna bench could do a little scrubbing they are turning dark and sticky from dirt. I wish I could say you get what you pay for

Fantastic experience: All staff are friendly and welcoming

Positive experience: Pretty good gym.

Fantastic experience: Great classes, Great instructors, clean

Positive experience: Never been hut tjeir customer service over the phone was nice

Positive experience: Very helpful phone call, and pretty great prices aspecially for black Friday. I think they also have good hours

Negative experience: Super expensive! When other gym memberships are less than 10$ a person this place is charing almost 70$ for 2 plus a 1 year contract and first and last month deposit. I was trying to join the gym. Not rent a house. I will take the extra drive to redding to go to planet fitness for the much cheaper price.

Fantastic experience: I love this place and staff is excellent

Fantastic experience: Great classes, Great instructors, clean

Fantastic experience: Great gym. All new and great variety of equipment and classes. The showers are always clean and there is tanning sauna. The have recovery and workout products available and the whole crew is awesome

Fantastic experience: I love this gym, but between 4 and 7 pm it's full of women standing around chatting on cardio equipment so they can use the free daycare. It's frustrating for those of us trying to work out after work. It's why I haven't been in a while.

Fantastic experience: Best gym ever!!!

Fantastic experience: WHOOPA. Awesome as it gets. Atmosphere is really Coolio

Fantastic experience: Great place to work out. Maybe consider adding a speed bag etc for outdoor MA and boxing training. Solar panels would make running jacuzzi and other things feasible. They have good equipment and plenty of weights. Recommended!

Fantastic experience: Very nice atmosphere. Good positive energy by all employees.

Fantastic experience: Love this gym. A little bit of everything and racquetball!

Fantastic experience: Clean, spacious rooms. Friendly staff. They have a variety of classes, zumba, kettlebell, interval training, yoga, to name a few. Locker rooms and showers available as well. Love

Fantastic experience: Love the atmosphere. Good people and many to learn from.

Fantastic experience: #bestgymever. Lots of people have gym memberships, but not all get used. I look forward to coming to my kettlebell class because it has become an extended family for me. I look forward to getting to see my group of gym friends! With more teleworking the human interaction and physical activity is so important for a person to remain healthy and feel whole.

Fantastic experience: Just had a tour since my normal gym is closed. The staff are very friendly and i felt very comfortable. Ill be bringing my toddlers to their kid camp program and was very happy with the cleanliness of the space and the overall facility

Fantastic experience: Awesome customer service. Very friendly staff!

Fantastic experience: Love this place!

Negative experience: Horrible

Positive experience: The instructors are very good. I like the relaxed friendly atmosphere. This facility is not the upscale, does not have a pool; the fees are a little high for the value. Some classes are additional fees.

Fantastic experience: Clean, spacious rooms. Friendly staff. They have a variety of classes, zumba, kettlebell, interval training, yoga, to name a few. Locker rooms and showers available as well. Love

Fantastic experience: Love my gym was so happy to go back place was very clean in every room it tell you how many can be in that room and to clean the machines before and after use

Fantastic experience: Love it.... super clean and always friendly!

Fantastic experience: Excellent Zumba class with Heather!

Fantastic experience: Love this gym! I have an injured back and I love how this facility has specialized equipment for injuries in the first floor. The staff is always super friendly especially in the kids club.

Fantastic experience: Fantastic place

Fantastic experience: Best place to exercise no matter age or size. People and staff there are kind and helpful. Clean place with lots of things to help you to meet your goals.

Fantastic experience: Just started. I find the people nice and the facility is very clean

Fantastic experience: This is a great gym. They offer a variety of equipment (including a sweet outdoor workout area), child care, tanning, and racquet ball. For the price you can't beat it. This is also one of the cleanliest gyms with the friendliest staff I've ever been to.

Fantastic experience: Great place to work out !

Fantastic experience: Love this place!!!!!!

Fantastic experience: Nice place

Positive experience: Always too hot. Love the racquet ball courts though.

Fantastic experience: Best place to exercise no matter age or size. People and staff there are kind and helpful. Clean place with lots of things to help you to meet your goals.

Fantastic experience: Best gym in Shasta County

Fantastic experience: Alwys friendly, always eady to help, always clean! A great gym to lift your spirit and turn up your energy and potential to be all you an be!!

Fantastic experience: Friendly employees, very helpful and always happy to see you and greet you. Great classes and equipment.

Fantastic experience: I am trying out the free 7 day membership and so far I love this gym! The owner, Chris, is very attentive, friendly, and willing to help out with any questions/concerns, and gives great advice on how to exercise and get back into shape. Everyone I've met there so far is friendly, fun, and I don't feel judged for being out of shape. The machines are in great condition anf kept clean, the air conditioning is just right, and the lockers are free to use. This gym also offers day care with fun activities for the kids. I can't wait to take my son so he can socialize with other kids while I improve my health. A++!!!

Fantastic experience: Great owner, updated facility.

Fantastic experience: Been going here for over 20 years... The staff is a caring and helpful "family"...Thanks

Fantastic experience: I love everything that this gym has to offer they allow you the freedom to work out at your own pace

Fantastic experience: Awesome place! Chris Frost really did a 360 with this business on every level! 5 stars!

Fantastic experience: Amazing family oriented gym! they know your name, they treat you like family not just a customer.

Fantastic experience: Amazing staff and great equipment!

Fantastic experience: Great gym

Negative experience: :-(. I don't recommend this gym. DON'T go here. I went in today to try and see about closing my account with them. We recently lost our jobs and we have no money in our account. I spoke with an older lady there at the front desk and she said I only had 2 options. Find another couple to transfer the account to which I can't because we don't know anyone here in redding we moved from down south not that long ago, or do a payout of almost $600 dollars. We have only had this for about a month and half. Where am I supposed to get $600 if I can't afford the monthly payments. I came home upset and then I get a notification that they are charging me the payment already for this month. I just told them I have no money so they go and charge me!!! I have a payment going out and that is all the money I have in my account to cover that payment. If they charge me I will be negative and my check my bounce... It seems like they only care about money not about people. How can this be ok how can you take money forcefully that I don't have. I am crying on how upset this gets me. I reached out to Chris the "owner" on a number he put on one of the reviews here, but he didn't get back to me. No I don't recommend this gym. Now I am scared of what will happen to my payment I don't want it to bounce. :-(

Fantastic experience: Great classes, free weights & Natulas room

Fantastic experience: I have been a member there going on 3 years. The staff there are the best. Very friendly and greet you when you come in the door. They are in the middle of remodeling and getting new equipment. I would highly recommend this place for family wanting to get back into shape again. The environment is wonderful also.

Fantastic experience: Awesome owners! Best gym in town!

Fantastic experience: Great place for your family to go workout great staff and great owners!

Fantastic experience: Great staff and nice equipment, best gym in town!

Fantastic experience: Amazing owners amazing staff great members & I feel so much better after my workouts.

Fantastic experience: Great gym for the family

Fantastic experience: Great staff, very clean, lots of equipment and class options

Fantastic experience: Staff is friendly and care about their clients, my mother walked onto a treadmill that was on and fell, she was immediately helped by every staff member available and ensured she was ok before leaving the gym.

Fantastic experience: Anderson Family Fitness is by far the best gym in the Anderson/Redding area. First of all, the cleanliness of the facility is A+, from the front office to the locker rooms. Staff is very respectable, knowledgeable about their membership plans, prices on their inventory, and up to date on the classes that they offer. Also, the members at this facility are very respectable to others. Child care area is clean! They even have a room where you can practice grappling and do other misc. exercises. The equipment options are countless, and they have an outdoor/crossfit area to exercise!! Fell in love with this place as soon as I put my first foot through the door. If you want to feel good, look good and live good, this place is a good start to accomplish those goals!!

Fantastic experience: All new equipment, family friendly, lots of classes and options

Fantastic experience: LOVE this gym! Staff is excellent, friendly and helpful! I will be a member for years to come! Zumba is one of my MANY favorite classes!

Fantastic experience: Nice Gym, very complete. Staff very helpful and knowledgeable. Owners are great with their staff. I would recommend boxing or martial arts.

Fantastic experience: Friendly staff

Fantastic experience: They have racket ball

Fantastic experience: Best gym around

Positive experience: Great place to work out!!

Fantastic experience: I'm not sure what "Mañana Almagams" deal is but Jennifer has always been nothing but helpful and friendly. Every time I go in she has a huge smile on her face and has great comraderie with the members. I know first hand how hard she works and how passionate she is about her work, fitness, and Zumba. It's sad that people feel the need to cast their own insecurities onto others. Jennifer is a fitness/Zumba instructor, she works hard for her great physique. It is her job to be in shape, healthy, and vital.

Fantastic experience: This is a great family gym! Awesome staff! The owner is constantly improving the gym and equipment.

Fantastic experience: I am Chris and I am the owner of AFF and I have to say I love my job and couldn't do it without my staff. In regards to "Mañana Amalgams" review (wish you would have used your real name so I could have discussed your details of the issue in depth) I apologize about your experience, but without specific dates and times of your visit that I can then verify with my check-in system and surveillance cameras I am limited to how I can respond to your accusations. As far as dress code, Jennifer is a Zumba instructor and wears Zumba brand attire so I apologize if that was offensive to you, but Jen is giving 110% to our Zumba program so that all of our members that pay good money can have the Zumba experience if they so choose. I apologize that you did not feel comfortable approaching me as the owner about any issue you were having because we work really hard to offer the best health club and programs we can and I am always willing to speak with customers face to face about anything pertaining to my business. If you still have any concerns or want to discuss your issues further please feel free to contact me at the gym so that I can determine if there is something I could be doing to make Anderson Family Fitness even better.

Fantastic experience: Clean, with great staff.

Negative experience: Though Anderson Family Fitness has been updating the facility piece by piece, my bad review is directed more towards the manager. The manager of this gym, I believe her name is Jennifer, was walking around half naked after a dance class she instructed. Also, she was very confrontational and rude to other customers of the gym. When I asked her for a towel, she was very rude to me and chucked it at me as if I did not belong there. The other employees are very nice and helpful. I think that Anderson Family Fitness should rethink who they have managing their business. It is unfortunate to be treated so poorly when I pay good money to get a fair service.

Positive experience: The gym itself is good and I liked all their equipment. However their weekend hours were too limited for me. Also I recently moved out of the area and I forgot to cancel my membership before I left. When I called to cancel they said I needed to email them proof that I had actually moved and of my.change of address. I don't understand why I couldn't just cancel my membership considering I was on a month-to-month contract, not a year contract. I feel you should be able to cancel a month-to-month contract whenever you want, no questions asked.