Information about Fitness Center

A St
99501, Anchorage

Opening hours

  • Monday: 5:00 AM – 11:00 PM
  • Tuesday: 5:00 AM – 11:00 PM
  • Wednesday: 5:00 AM – 11:00 PM
  • Thursday: 5:00 AM – 11:00 PM
  • Friday: 5:00 AM – 11:00 PM
  • Saturday: 5:30 AM – 11:00 PM
  • Sunday: 5:30 AM – 11:00 PM

Our comment from FitFit United States about Fitness Center:

Alaska Fitness Center, located in Anchorage, offers a welcoming environment and a wide range of equipment that caters to all fitness levels. Members appreciate the friendly and knowledgeable staff, who are dedicated to helping individuals achieve their fitness goals. The gym features a variety of amenities, including a well-maintained sauna, steam room, and an extensive selection of weights and cardio machines.

Some highlights of Alaska Fitness Center include:

  • 24/7 Availability: Accessible any time for members, accommodating all schedules.
  • Well-Equipped: A diverse range of equipment to suit every workout need.
  • Friendly Atmosphere: Many users report a community feel with supportive staff and members.
  • Clean Facilities: Regularly maintained gym and locker rooms enhance the overall experience.

However, some users have expressed concerns regarding customer service and billing practices. A few members reported inconsistent communication, particularly around cancellation policies and filming rules. Despite these concerns, many still enjoy the gym and praise the trainers for their expertise and encouragement.

Overall, Alaska Fitness Center is well-regarded for its atmosphere, quality equipment, and the friendly demeanor of its staff, making it a recommended choice for those in Anchorage looking for a solid gym experience.

Fitness Center: Opinions

4/5 (116 Opinions)
Top Rated Gym
Annika Gagnon 1 month ago

Fantastic experience: I don’t usually write reviews, but Alaska Fitness truly impressed me! I’ve had memberships at a few gyms around Alaska, and this one stands out. AK Fitness has everything you need—and more—without unnecessary frills. The equipment is excellent, the recovery resources are top-notch, and the facility is kept exceptionally clean.

Fitness Center

Thank you for your wonderful feedback, Annika! We're thrilled to hear that Alaska Fitness has made such a positive impression on you. Our team works hard to maintain a clean and well-equipped facility, and it’s great to know that you appreciate our focus on providing essential resources. We appreciate you taking the time to share your experience and hope to continue exceeding your expectations!

Nathan auto 1 month ago

Fantastic experience: Very cooperative and understanding. No problems at all.

Fitness Center

Thank you Nathan! We are delighted you enjoyed our gym, we hope to see you again! Alaska Fitness:)

Devin Hopkins 2 months ago

Negative experience: Scheduled me for a consultation at three I come at 2:30 to be early and they told me that I wasn’t going to be able to do it even though they set the time for me very good first impression probably stick with 24 hour fitness

Fitness Center

We are very sorry for oyu disappointing experience. There must of been some sort of miscommunication at the front as we have people back to back. This is a 6 week challenge though, not a gym membership. We could and can get you to your results through accountanility and nutriton.

Zach Ritz 2 months ago

Fantastic experience: Incredible Gym. Incredible Owner. Jen took the excellent care of us after a week backpacking through Denali. Incredible Sauna, welcoming environment, any machine/free weight you need. Jen was the best!!! Thank you!

Fitness Center

Thank you for your wonderful review, Zach! We're thrilled to hear you had a great experience at our gym and that Jen was able to take such good care of you after your Denali adventure. We pride ourselves on providing a welcoming environment and top-notch facilities. Your feedback means a lot to us! We hope to see you again soon.

Kenny Radigan 2 months ago

Fantastic experience: Absolutely perfect experience. Me and 4 buddies ended our Alaska adventure here and were met with exceptional hospitality from the owner Jennifer. Clean gym, friendly members and staff, and amazing and clean sauna, steam room, and showers. Would highly recommend going here if you’re in Anchorage. Thank you Jennifer!

Fitness Center

Thank you for your wonderful feedback, Kenny! We're thrilled to hear that you and your friends had a perfect experience with us. It's great to know that you enjoyed our facilities and received exceptional hospitality from Jennifer. We appreciate your recommendation and hope to welcome you back on your next visit to Anchorage!

Colin Dreizin 3 months ago

Fantastic experience: Lovely staff, all the equipment you need, a great place to workout at very reasonable rates. That they are open 24 hours is an additional bonus. I have been taking my family there for a few weeks and we have all been very happy with the gym and have found everyone from the owner to the cleaning crew to be super friendly and welcoming.

Fitness Center

Thank you sooo much for this wonderful review! I am so glad you are enjoying it!

Kyle Huntington 3 months ago

Fantastic experience: Super helpful staff! Great deals for working on the slope and the locker room is always clean. Doing the 6 week challenge with the personal trainers was definitely a game changer for me I didn’t realize I was out of shape till I tried it, I thought it would be easy until we started. Also some bomb smoothies as well.

Fitness Center

Thank you for your amazing feedback! We're thrilled to hear that our staff was helpful and that you found great deals for your slope activities. It's fantastic to know that the 6-week challenge with our personal trainers made such a positive impact on your fitness journey. We're also glad you enjoyed our smoothies! We look forward to seeing you again soon.

Free SMiles! 4 months ago

Fantastic experience: All's well, that ends well. Stay Happy.

Fitness Center

Thank you for your positive feedback! We're glad to hear that you had a great experience with us. Your happiness means a lot to our team. We look forward to serving you again!

Thomas Leach 5 months ago

Negative experience: The owner refused to cancel my membership at the end of my contract and is threatening to send me to collections, even though I have maintained documentation of communication stating I needed my membership canceled. I have not been able to attend this gym since April 2024. Do not waste your time or money with this establishment.

Fitness Center

HI Thomas, we took care of this for you, and you were cancelled back in 2024. It would be great if you could remove the review as it was a misunderstanding. You are not being sent to collections and you don't owe anything. The front desk called you by mistake. We are sorry for the trouble this has caused you, any stress and we offered you concessions as well

Asia-Renee Edades 7 months ago

Negative experience: EDIT PT2: they charged me $27.50… after 4 months of NOT being a member. After calling the front desk twice and emailing the owner directly, i was thankfully given a refund. EDIT: LOL I didn’t misunderstand. I completely understand and respect the privacy and comfort of other members, which is why I’ve always been conscious of where I set up my camera and complied every time I was asked to stop recording. My issue is not with the policy itself, but with the inconsistency in how it was communicated. When I signed up, I was explicitly told by your staff that filming was allowed in certain areas during less busy times, including the main gym. You yourself confirmed this policy early on, saying I could film in the weight area as long as it wasn’t during peak hours. If the rules have changed or evolved, I totally get that—but a clear explanation of the policy from the beginning would have saved a lot of confusion. I don’t film to disrupt anyone; I do it to track my own progress, and I've always respected the space of others while doing so. As for the “superior gym” comment and multiple negative remarks about other gyms, it just felt out of place, especially when I was simply trying to cancel my membership. I appreciate that you work hard to maintain the gym, but consistency in communication would have made my experience much better. Gym staff have let me record in less busy hours, when no one is in the background. If filming isn’t allowed, a clear-cut answer from the beginning would’ve been appreciated. ORIGINAL: I've been a member at Alaska Fitness for about a year, and although the gym has good equipment, my experience with customer service, particularly from the owner, makes it hard to recommend. I decided to cancel my membership due to the inconsistent rules around filming and the final comments made by the owner. When I informed the owner of my decision, she said, "This is a superior gym, by the way," which felt unnecessary and weird . The comment and her negative remarks she made about other gyms, just because I wanted to cancel, really threw me off. When I first signed up, I asked the front desk if it was okay to film my sets. I was told that as long as I wasn’t disrupting others or capturing them in the background, it was fine. However, within the first month of my membership, I was asked to stop filming after a complaint during a busy hour. I totally understood and complied. Afterward, the owner clarified that I could record in certain areas like the studio, bike room, or weight area, as long as it was during less busy times (early morning or late at night). Today, however, the owner told me "no cameras allowed; I could get sued if you film," even though it wasn’t busy, and no one was in the background of my video. Again, I immediately put my camera away, but the inconsistency in rules is frustrating. I’m not upset about the filming rules themselves, but it’s hard to know what’s acceptable when the guidelines keep changing. I’ve seen others film at the gym, and I’ve done so myself without issue in ***front of staff***. I’m always mindful of where my camera is, never film in inappropriate areas like the bathroom, and always comply when asked to stop. Again, it’s a great gym- variety of equipment, spacious sauna, and friendly front desk staff. But the final comments from the owner did not sit right with me

Fitness Center

HI Asia, if you remember, I was speaking of filming in our gym. For the privacy, respect and comfort of our members, we do not allow filming as not everyone wants their picture taken or to be in a video. I am so sorry you don't understand this but we do have to stick with these policies. I work hard at making sure our gym has more than other gyms offer and is exceptionally clean. As far as superior, I am of course bias but it is all relative to what the person is looking for. In your case it is taking pictures and video taping in the gym on a tripod which unfortunately I am not able to change that. I did let you know you can record in the studio and the posing room but not in the main gym where others are. I am sorry for your misunderstanding of our communication, I didn't mean to make you uncomfortable.

Kate G 8 months ago

Negative experience: Lots of great stuff here, but it seems that the broken machines are not well serviced. It took me telling the front desk that the 2 Peloton bikes are not functioning (1 of them has a handle that adjusts the seat that's broken off, 1 is stuck in pace so you can't change the seat), and the other one has a resistance set all the way to max that will not budge. Only answer is to use the spin bike room, which is great but only if there isn't a class there. The bikes have been like this since mid July. Mind you, the two Pelotons have bike pedals for spin shoes only, so they Are not usable on top of acquiring special shoes that cost upwards of $100. Think I've also seen a treadmill that has been broken for at least a month. Edit: after exchanging emails with the owner for a week and me recommending moving bikes, there are now 3 functioning bikes in the main workout area. A recommendation furthermore to the owner: I know you have lots of great signs on the sauna regarding no videos etc, but these Are not Always recognized. There are also individuals that listen to books or something of the like on speaker in the locker room or blast music at its loudest possible volume in the locker room that I might recommend you encourage members not to do. Thanks for addressing the bikes And I look forward to the Pelotons being useable.

Fitness Center

HI Kate, we have 18 brand new spin bikes and our pelotons are being fixed as the seats do not adjust, by our equipment guy. We are at the mercy of getting I'm to the gym. Currently we only have the peleton seats that are not working and one treadmill. He has ordered parts for this treadmill. We are removing two of the pelotons as we wait for the seats to be fixed by our equipment guy and replacing with the spin bikes. Our brand new spin bikes are actually a better bike, smoother and very well made. It is the top of the line spin bike world wide. Hopefully you can use one of these as per our discussion. We try hard to have things fixed immediately and actually do, but it's hard to tell because they are fixed. If that makes sense. Our equipment guy is the best in town so he is quite busy and it can take up to a month to have something fixed unfortunately. He is aware of the Peletons. Thank you for your review and we hope to get this squared away asap for you. Regards, AF

Emily Vandergon 8 months ago

Negative experience: Warning, they will steal your money they make you sign weird agreements and then they’re sneaky in the way that they take your money

Fitness Center

As a gym we collect efts for payment as all gyms do. Yo0u sign agreement for this and it is how you get the price you got due to an agreement which is emailed to you. The contract is also in our app AF and is standard gym contract. We are a little confused how this is sneaky. If you would like to have a meeting with Jen we can arrange that. jen will take care of any issues fairly but needs to be told when someone is not happy to do so.

Cornelius Esquire 10 months ago

Negative experience: I was denied a refund after providing adequete information for a military related relocation. This was in 2018. Since then I have moved out of state and never returned. I have also tried to unsubscribe multiple times from what i would describe as overly aggressive predatory emails. Yesterday I got spammed with 5 emails over the course of 6 hours. Do I need to start spamming reviews and the Better Business Beureu for you to take a hint?

Fitness Center

HI, our advertisers take email lists. We are sorry you got an unwanted ad. There is an unsubscribe button on the ad itself. We let our military leave any contract with papers. With these papers we let any military out of contract. However we can't refund you if you are in a contract, but we can let you out so there are no more charges. I hope this makes sense. Thank you for your review and we hope this brings clarification

Aaron Ellison 11 months ago

Negative experience: Kinda feel I got scammed by them unfortunately, my advice ask to read everything first before giving them or putting down your information.

Fitness Center

HI Aaron, we are a little confused as you signed up for a 12 month membership and we let you out of the agreement when you said you made a mistake. So our membership is standard. We would love to have you come in or write the owner [email protected] to discuss further how it is you feel you got scammed. We also gave you a Nutrition plan, we let you keep, even though it is proprietary. Please let us know what else we could do to make you feel better about our gym.

jesus velazquez 11 months ago

Fantastic experience: I loved the gym. Excellent service from Jennifer and Josh. The gym has excellent equipment and weights. Everyone is very friendly.

Fitness Center

Thank you Jesus for the wonderful review! We are so happy to have you as a member!

Asia Edades 1 year ago

Negative experience: EDIT: LOL I didn’t misunderstand. I completely understand and respect the privacy and comfort of other members, which is why I’ve always been conscious of where I set up my camera and complied every time I was asked to stop recording. My issue is not with the policy itself, but with the inconsistency in how it was communicated. When I signed up, I was explicitly told by your staff that filming was allowed in certain areas during less busy times, including the main gym. You yourself confirmed this policy early on, saying I could film in the weight area as long as it wasn’t during peak hours. If the rules have changed or evolved, I totally get that—but a clear explanation of the policy from the beginning would have saved a lot of confusion. I don’t film to disrupt anyone; I do it to track my own progress, and I've always respected the space of others while doing so. As for the “superior gym” comment and multiple negative remarks about other gyms, it just felt out of place, especially when I was simply trying to cancel my membership. I appreciate that you work hard to maintain the gym, but consistency in communication would have made my experience much better. Gym staff have let me record in less busy hours, when no one is in the background. If filming isn’t allowed, a clear-cut answer from the beginning would’ve been appreciated. ORIGINAL: I've been a member at Alaska Fitness for about a year, and although the gym has good equipment, my experience with customer service, particularly from the owner, makes it hard to recommend. I decided to cancel my membership due to the inconsistent rules around filming and the final comments made by the owner. When I informed the owner of my decision, she said, "This is a superior gym, by the way," which felt unnecessary and weird . The comment and her negative remarks she made about other gyms, just because I wanted to cancel, really threw me off. When I first signed up, I asked the front desk if it was okay to film my sets. I was told that as long as I wasn’t disrupting others or capturing them in the background, it was fine. However, within the first month of my membership, I was asked to stop filming after a complaint during a busy hour. I totally understood and complied. Afterward, the owner clarified that I could record in certain areas like the studio, bike room, or weight area, as long as it was during less busy times (early morning or late at night). Today, however, the owner told me "no cameras allowed; I could get sued if you film," even though it wasn’t busy, and no one was in the background of my video. Again, I immediately put my camera away, but the inconsistency in rules is frustrating. I’m not upset about the filming rules themselves, but it’s hard to know what’s acceptable when the guidelines keep changing. I’ve seen others film at the gym, and I’ve done so myself without issue in ***front of staff***. I’m always mindful of where my camera is, never film in inappropriate areas like the bathroom, and always comply when asked to stop. Again, it’s a great gym- variety of equipment, spacious sauna, and friendly front desk staff. But the final comments from the owner did not sit right with me

Fitness Center

HI Asia, if you remember, I was speaking of filming in our gym. For the privacy, respect and comfort of our members, we do not allow filming as not everyone wants their picture taken or to be in a video. I am so sorry you don't understand this but we do have to stick with these policies. I work hard at making sure our gym has more than other gyms offer and is exceptionally clean. As far as superior, I am of course bias but it is all relative to what the person is looking for. In your case it is taking pictures and video taping in the gym on a tripod which unfortunately I am not able to change that. I did let you know you can record in the studio and the posing room but not in the main gym where others are. I am sorry for your misunderstanding of our communication, I didn't mean to make you uncomfortable.

Isabella Edades 1 year ago

Positive experience: I’ve had mixed experiences at this gym. The equipment is great, and the staff and members are really friendly, which is a huge plus. However, my interaction with the owner was disappointing. When I decided to cancel my membership, she talked negatively about other gyms, claiming hers was "the superior gym." It felt unprofessional and put me in an awkward position. Overall, while the gym itself is good, the owner’s attitude really soured my experience.

Fitness Center

HI Isabella, if you remember, I was speaking of filming in our gym. For the privacy, respect and comfort of our members, we do not allow filming as not everyone wants their picture taken or to be in a video. I am so sorry you don't understand this but we do have to stick with these policies. I work hard at making sure our gym has more than other gyms offer and is exceptionally clean. As far as superior, I am of course bias but it is all relative to what the person is looking for. In your case it is taking pictures and video taping in the gym on a tripod which unfortunately I am not able to change that. I did let you know you can record in the studio and the posing room but not in the main gym where others are. I am sorry for your misunderstanding of our communication, I didn't mean to make you uncomfortable.

C W 1 year ago

Fantastic experience: Jack was great!

Fitness Center

We are so happy you enjoyed Jack and the gym! Thank you for the great review , I will be sure to let Jack know! Jen

kate 1 year ago

Negative experience: So, I’m a pretty easygoing person. I don’t like to give poor reviews to businesses when it comes to matters that can be handled between the business and myself, especially local businesses. But when a business fails to amend a situation for months, it becomes a bigger problem. I’ve been overcharged for months now since they switched to bi-weekly membership payments. I was placed on a couple’s membership even though that’s never what I signed up for. I’ve gone in and cancelled, called multiple times. They have a 30-day “cancellation notice” policy that I knew about and expected. But just today another charge came in. I’m pretty sure it’s been over a month now. It’s nearly $400 at this point that I’ve been overcharged. Keep being told I’ll hear back from Jenny about it, but so far I’ve heard nothing back from her at all. Either communication between staff and owner isn’t happening the way I’ve been told, or I’m being refused money that I am owed back. So which one is it? This was a good gym to go to when I had the time, staff has always been super helpful and friendly. But the way billing is handled is frustrating to say the least. This has been causing me more stress than ever anticipated. Update SEP 2024: This. Gym. HAUNTS ME. I cancelled back in January this year. Out of nowhere I see a charge on my card yesterday. I called and was told that a bunch of other cancelled memberships were charged by accident as well, and that I can expect to see a refund within the next week. Yeah freaking right. How many times have I heard that now? Why is my card even still on file if I cancelled?? So done with this place and their BS.

Fitness Center

Hi Kate, thank you for your review. As explained to you in emails. You did not pay for six months in our software transfer. We put you on couples to pay for the 6 months you didn't pay for. We sent out notices for the bi weekly billing 30 days in advance. If you would like to have a meeting with me you are welcome to. I did supply you with all the numbers and you still came out ahead. You have been cancelled on the last day of your contract

Trace Fondy 1 year ago

Fantastic experience: Was just passing through town and purchased a day pass here, great gym, friendly staff, fun equipment!

Fitness Center

Thank you Trace! We are so happy you enjoyed the gym! Thank you for the kind review and we hope to see you back!

Daniel Hughes 1 year ago

Fantastic experience: A wide range of varied equipment, turf, cardio area, and multiple cable stations. Was in the area for one night and was able to walk from my hotel. Had an excellent workout. Definitely a “lifters” gym which is exactly what I was looking for.

Fitness Center

Thank you for the great review Daniel! We are thrilled you enjoyed yourself at our gym. We look forward to seeing you again! Regards, Jennifer

Jacob Martinez 1 year ago

Negative experience: DO NOT SIGN UP HERE Jen is a scam artist who will change ur plans charge you extra in the middle of the night and say we where billed wrong when we where not , she won't return call or emails and after cancellation we are still being charged and told we never canceled

Fitness Center

HI Jacob, you and your friend signed up for 6 months and were paying for one person. Your contract ended on December 23rd. They roll month to month after the term, you guys used they gym following it as it rolled. You recently put in a 30 day notice. There is always one more charge in the 30 days notice. We keep all cancellations. I did email you so I am a bit confused where this is coming from and I also gave you a break on the difference of the couple membership which should of been an additional 49 monthly and you guys used the gym for 8 months following your sign up. You are welcome to make an appointment with me so I can explain everything. Contracts are not scams, it's how gyms work and cancellation policy are also common for at least a 30 day notice in gyms.

Alexandra Millan 1 year ago

Negative experience: The gym and staff were wonderful. The gym was always clean and the staff are very kind and helpful. However, I cannot say the same for their billing department/owner. I was in a 6 month contract with my husband where we paid $144 each month and after going there for 7 months (and after the contract ended) I had changed it to an individual membership. I then had to cancel my membership as we were moving. Jen emailed us to confirm our cancellation but also stated that the entire time we were paying for an individual membership and proceeded to charge us $200! I replied to her about the mistake as we reviewed our statements which showed that we were paying $144 since we had joined. She then tried to say she looked at our charges and said we were still only paying $74 and would a spreadsheet of our charges as if that’s gonna be make an difference over what our bank account statements show. After that correspondence she has not reached out nor has she responded when I sent a follow up email.

Sarah Joy 1 year ago

Negative experience: Felt pressured into signing a contract. When I called back to cancel even though the contract hadn’t started I was told I was locked in. I received an email warning me my account would be referred to debt collection if not paid… 6 months later an equipment fee was charged with no warning. When I called to dispute the charge I was told it was in the contract. Very disappointed by my experience with this gym.

Fitness Center

Hi Sarah We are not finding your membership. Do you mean the Alaska Club ? Could you give me your scan tag number ?

Jill Reed 1 year ago

Fantastic experience: I signed up last year with my son to do the 6 week challenge, and so happy we did. We enjoyed the classes, the trainers are amazing and the gym is always clean. I had a question about my bill, when I called the front desk was helpful and explained what was going on. I did end up emailing Jen with another question and received a quick response. She was very helpful when I needed to put my account on hold for a couple months. We both love Ak Fitness, so much that my son has asked to work there.

Fitness Center

Hi Jill! That you for the great review and we are thrilled you have enjoyed us , we also enjoy you two and I am looking for a new employee! Have him reach out to my email, [email protected]:)

Kia Yang 1 year ago

Negative experience: I am the laziest person when it comes to writing a review, but I have to let other people know. I signed up for the monthly service back in 2023. I only signed up for a few classes. The first one was with a different trainer, but she was not experienced. I talked to the owner Jen, and she agreed to train me. She did a pretty good job at training base on a few days. I trained for her for a little then found someone better on base. We agreed on that day in person that I already paid for everything and to have her canceled/removed my account. She never did and continues to try to charge my credit card as of 2/2024. They were still sending me an email trying to have me pay for something that should've been canceled a long time ago. I tried to resolve last year by emailing and calling, but no one was responding back. When I first read other reviews, other people have similar problems. I should've listen to them. I would tell all my people, family, and friends to be careful if decided to go with Alaska Fitness.

ak wolf 1 year ago

Fantastic experience: I have been working out for many years and could never lose fat .I recently entered their Red Carpet challenge . I really didn't think I had chance of winning, but thought I might somehow lose weight. At the halfway point we weighed in lost more than I thought I would. Jen coached me on dieting and motivated me to keep it up. I ended up losing 19.2 pounds of fat to win most fat lost in pounds in 6 weeks. I didn't think I could do it but Jen told me I could. I am now motivated to lose the rest .My life changed .Thanks to Jen and the staff they really care. I am getting a lot of support from them .

Fitness Center

Hi Ben! Thank you so much for the fantastic review! This is still going past the red carpet and we will support you always. We are so happy for your win and how great you are doing. Please schedule an INBODY scan when ever you like with me so we can keep tracking your progress! You are number 1 in the red carpet! Congrats!

Tom Denhardt 1 year ago

Fantastic experience: After moving across town and choosing to stay in Anchorage a few more months, I went in search of a gym with a sauna. And Oh man am I glad I did! This is one of the best run gyms I have ever belonged to. Not only do they have a sauna and a steam room, and showers of course. They provide bath towels, and smaller size dish towels. The locker rooms as well as the gym floor are kept fairly spotless. The staff is super friendly. For a medium size gym they have just about anything you could want. It may not be the newest equipment, but its all well maintained, and works as it should. Women seem to love the separate rooms that can be used when no class is being held. Also it is worth mentioning that they have a wider selection of cardio equipment than most gyms. The pricing is on par with the other gyms in town. Parking was never an issue, even going at their peak times in January. New members get a consultation and a body scan. I went to this just to get the body scan, but I'm so glad I did, because I got to meet with Jen (the owner). Her passion for bringing fitness and proper nutrition to people is evident in the first couple seconds of meeting her. I simply can not say enough good things about Jen, or this gym. Definitely check it out if you are in the area! I do wish they would change to a 24hour access. Usually I work midnight shift, and would not even consider a gym that was not open 24/7.

Fitness Center

Thank you Tom for the wonderful review! We are so glad you are enjoying everything:). See you at the gym!

Lyric D 1 year ago

Positive experience: My entire experience with this gym was almost perfect. The atmosphere, staff, group classes, and equipment kept me satisfied for several years. I would have never had any beef with this place if it were not for Jen. She was up to some sketchy billing that I wanted to address, but she ignored it and tried to move forward with reactivating my account. I did not want to chance any future problems so I requested for her to just keep my account closed. She responded with a bunch of information about how she bent her own rules for me when I was not aware of receiving any sort of privilege or exceptions throughout my contract. Someone else should run AK fitness customer service and billing because I gave her so many chances to just get me out of her life forever.

Fitness Center

HI Lyric. I transferred another persons membership to you and gave you and your husband a free 9 month. We had to start billing again if you were to do the red carpet as it has to be paying members. You and your husband have saved well over $700 because I transferred another persons membership to you that was already paid for. This doesn't happen anywhere, I was trying to help you two out. If you don't understand what I did for you, I would love to have a meeting with you to show you.

Scott Thompson 1 year ago

Fantastic experience: A really nice gym with a friendly staff. The equipment is in good condition and the locker rooms are clean and well maintained. The gym is usually not crowded and they have a good day rate if you are traveling. Highly recommended.

Fitness Center

Thank you Scott! We are very pleased that you are enjoying Alaska Fitness! Thank you for the wonderful review, this keeps us inspired!

John Adams 2 years ago

Fantastic experience: I've been going to this gym for years. A great owner with a lot of personable trainers & classes.

Fitness Center

Thank you for sharing a review of your recent experience. Our team here at Alaska Fitness is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.

Cora Taylor 2 years ago

Fantastic experience: This gym is great for everyone. I have no idea what I’m doing in a gym and the classes they offer help me get a full body workout. I’d recommend it to anyone!

Fitness Center

We're glad to hear you're so satisfied with our gym and classes, Cora. Thank you for reviewing Alaska Fitness! We really appreciate you sharing your 5-star experience with us, and we look forward to your next visit.

Jason Beaudyne 2 years ago

Fantastic experience: Equipment is always in working order and cleaned frequently. Staff is very polite and friendly. The owner is serious about her business and is always open to suggestions/any concerns. She's a very nice person.

Fitness Center

Jason, we're grateful to know that your experience with us was an amazing one! We're always happy to hear appreciation from our customers. We look forward to seeing you again soon at Alaska Fitness.

noah noes 2 years ago

Negative experience: they tell you they cannot tell you pricing over the phone and after reviewing others' reports on their billing it would appear to be because their payment contracts are predatory, attend at your own caution

Fitness Center

HI Noah, our contracts are on line , we have an app. We do not tell you the prices over the phone, because it depends on length of time and the value is not perceived over the phone, you have to be there in person, as when people come in, they don't even think about the price. Our prices are also on our webpage which we told you over the phone. I tell my employees, as all gyms do, not to rattle prices over the phone but to come in. This is common practice in the fitness industry. People that leave bad reviews have a misunderstanding as do you, we are not telling you our prices over the phone because we are hiding something, and our contracts are standard. Nothing hidden or nefarious. We also have non contractual memberships.

Candi Munguia 2 years ago

Fantastic experience: Employees are so friendly and personable! Coaches are knowledgeable and really motivating! They all acknowledge you by name which is a nice touch Go ask for Tony to be your personal trainer!

Fitness Center

Candi, thank you so much for reviewing our fitness center so highly! We're so glad to hear your enjoy working with our personal trainers and coaches. Thanks again for sharing!

Amanda Buschbom 2 years ago

Fantastic experience: Alaska Fitness has everything you need at a great price. Plenty of equipment and a variety of classes offered as well. The owner, front desk staff and instructors are wonderful.

Fitness Center

Thank you for recommending us in your review! We’re glad we made your experience with us a great one and will be happy to help you again soon.

Lindsay Falberg 2 years ago

Fantastic experience: This is an awesome gym! The staff is very friendly. The whole place is clean and has lots of equipment to use. I got a whole week pass for a great price. The gym is open for great hours and they were even open on the holiday. They have shakes and energy drinks if you need one and comfy places to sit if you are waiting for an Uber or something. I weight lift regulalry and had no problem getting a good lift in for all body parts each time I went. They have powerlifiting equipment like benches, racks and deadlift platforms. They have hammerstrength equipment and good accessory machines too. Also a ton of kettlebells for ab/core work. I love this gym and will be back ASAP!

Fitness Center

Thank you, Lindsay, for the great review. We strive to be the best gym in Anchorage and hope to see you again soon!

Calvin “He who abides” 2 years ago

Fantastic experience: I have only belonged to a few gyms during my lifespan, but I must say at this one I feel like I belong. Staff is knowledgeable, friendly, and motivated. The owner is incredibly personable and driven to help you accomplish your goals, whether it's getting swole, eating right, toning up , or preparing for whatever event you desire. They offer great classes throughout the week I have not been able to attend yet, but am very excited to partake in anything from Tai Chi, Zumba, kickboxing, spin, and more. Facilities offer a wide array of iso and plyometric equipment, free weights, clean bathrooms and showers, sauna, yoga rooms.. and any gym rat or aspiring athlete I have met there has been kind and courteous. The people attending the gym clean up after themselves, and take pride in the facility they use. Prices are VERY reasonable for all the Alaska Fitness Center has to offer. Happy to be a part of this!

Fitness Center

Thank you Calvin ! This is a great review. It’s good to hear our work is getting noticed :))

Isaac Hy 2 years ago

Fantastic experience: Been a member for a few years, it's an excellent gym with a reasonable price. Whatever your goal is, you can likely achieve it here, bag work included. It has the right environment. The big bonus is the sauna being open til 11pm. Highly recommended

Fitness Center

Thank you for your great Review Isaac! We really appreciate it and so glad it’s meeting your expectations! Steam room is almost ready too !

Will Elver 2 years ago

Negative experience: Really loved this gym, the environment and overall atmosphere was awesome for the price. But it seems since post COVID things have gone downhill. They seem to be slowly turning into planet fitness and supporting people who film others to gym shame on social media. After calling someone out on gym shaming the staff all targeted me as the problem when I was just trying to keep the same positive atmosphere I was so accustomed to for my 9 or 10 year membership I had. I have since cancelled as I could just pay $10 for a planet fitness membership for the same treatment.

Fitness Center

Hi, Will thank you for sharing your experience. On our end, you were slamming weights in the vicinity of an elderly member who had PTSD. She asked you to stop. We do not allow slamming of weights or dumbbells as it breaks our equipment. We have had this rule since we opened in 2010, as it enables everyone to have a good experience. One change we did make after covid is to get brand-new equipment. To protect this new equipment, we do not allow throwing and slamming. We have never considered planet fitness a comparison to us, as we offer a very different suite of services. We have personal trainers, studio classes, small group and team training as well as a sauna and steam room. I would recommend south side fitness for you, where you can drop and slam things as much as you like. Thank you for your membership in the past years, we wish you the best.

Korina Duldulao 2 years ago

Positive experience: Came as a guest with my friend who’s a member. I feel the the front desk staff could’ve been more welcoming. Was given different answers on how much the day pass was. Website said $15, on the phone was told $18, ended up paying $15. Was also really looking forward on getting a complimentary 3 day pass (which their website says they offered) but was told they no longer offered that which was a bit disappointing. Otherwise, I really enjoyed the facility itself! Good equipment, wasn’t too crowded, nice environment!

Fitness Center

Hi Korina. I am so sorry for your experience not being the best. My front desk must of been a sub for our actual front desk who might of been out sick. We do have a 3 day pass but the person just needs to be local and not have been in the gym within 5 years. The day pass is 18. It is 15 as a guest with a member. 18 is the Lear expensive day pass in the state for gyms. Not sure about planet fitness though. Please come back and I would be happy to give you a three day pass as a concession for the wrong info from our front desk sub. Regards, Jennifrr

Ray Legacy 2 years ago

Fantastic experience: I've really grown in this gym and have reached my goals and have set new ones time and time again. With a gym like this, you can be ambitious. There's many different classes and equipment to get you to where you need to go on your fitness journey. Reid is a good light in this world that I'm blessed to have shared many conversations with and gain knowledge about not only fitness but in my life in general. That right there is worth more than any membership cost. Overall my experience here has been great and they've even gone to the extent of working with me when my broke behind was late on payments. That tells me to Jen, it's more than just the money. Good people are hard to come by, and for whatever reason this gym has it. That's the way a gym should be, like a family. Honestly would rate higher if I could, it's a clean, supportive environment that I personally recommend to people I know often.

Fitness Center

Thank you so much for the 5-star review, Ray! We're thrilled to hear about your continued progress and to help you reach all your fitness goals. Thanks again for sharing how much you enjoy your experiences with us. We look forward to seeing you at Alaska Fitness again soon.

Karen Anne Salgatar 3 years ago

Fantastic experience: Great gym!!! Best in Alaska!

Fitness Center

Thank you so much, Karen! We are so happy to hear that!

Rafael Castaneda 3 years ago

Fantastic experience: Complete equipment, friendly environment and clean safe place.

Fitness Center

Thank you Rafael for you kind words, we are so glad you are having a good experience!

Catherine Schoessler 3 years ago

Fantastic experience: Really convenient location, lots of free weights and squat racks. Staff have always been helpful and friendly during my visits.

Fitness Center

Thank you for your review! We are delighted you have been having a good experience, please let us know if there is anything we can help you with!

Gayla Ranf 3 years ago

Fantastic experience: Friendly local woman owned business! Friendly attentive staff, clean & they have everything you’d want in a gym!

Fitness Center

What a phenomenal review, Gayla! It's such a pleasure to have you as a member, and we look forward to seeing you again soon. Thank you so much for the 5 stars!

Samantha Gibbs 3 years ago

Fantastic experience: It’s such a positive environment, and everyone is just helpful and resourceful. I highly recommend this gym!

Fitness Center

Thank you so much for your review ! We are so happy you like us ! We will see you at the gym. Thank you again :)

Chris Dekker 3 years ago

Fantastic experience: Staff are welcoming and friendly, family atmosphere. Classes are great too.

Fitness Center

Chris, we're so glad to know you're enjoying your visits to our fitness center. Thank you for the honest feedback!

A Stone 3 years ago

Fantastic experience: 24/7 facility with lots of variety in the equipment. Friendly staff and classes are included in the membership. Old school gym vibe and that’s how I like it!

Fitness Center

Thank you Anna ! You are the best and we hope to see you using our brand new treadmills soon! You can punch in. Let’s say “Boston Marathon” and it will take you through that exact course with the treadmill deck moving according to that course and you would see yourself going virtually through the course on the 22” tablet. Cool. Right ? Ok thank you again ! Jen

Kyle Leahy 3 years ago

Fantastic experience: The pictures dont do it justice. This is a fully loaded gym with an amazing array of equipment, along with great membership packages to suit anyones needs.

Fitness Center

Thank you for the review, Kyle. We're happy to have you.

Deven Assidy 3 years ago

Negative experience: I am Extremely disappointed with my service at Alaska fitness, when i joined The gym i was Under the impression that it was going to be open 24hrs Wich i needed Because of my work schedule and soon found out it wasn’t actually open 24hrs therefore i decided I wanted too cancel my membership but here’s the catch they said i cannot Cancel my membership because of a contract so I’m here paying a 50 dollar gym membership that i cant Even physically use. I spoke with the owner and she said “ I’m not gonna sit here and argue with you”with a rude attitude like cmon can we talk about bad customer service and false advertising soooooo glad i switched to Planet !

Fitness Center

HI Deven, we are very sorry for your bad experience at Alaska Fitness. Due to Covid we are unable to be 24 hours, however as explained earlier, we are open at 5a and close at 11p every day. This is posted throughout the gym, and we are sorry you missed that. I am unable to cancel your agreement 3 months in due to this reason. We wanted to send you your agreement, but you hung up on us as we were reading back your email for accuracy. We are very sorry you are upset. It wouldn't be fair to the rest of the customers, as explained, as I hold them to their agreement. In the agreement it states the reasons we can accept for cancelling. We need to have processes and systems in place, to run this busy gym. If you would like. I could pause your membership as mentioned earlier as well. Just let us know. Alaska Fitness

michael anders 3 years ago

Positive experience: Lots of equipment. Very disorganized however, slightly dirty. The water fountain doesnt look like its every been sanitized. This gym would be better if they werent currwntly asking 105/month for a membership. Pretty much on par with AKClub for price.

Fitness Center

HI, I meant to answer you earlie We do have a cleaner around the clock and a team of them at night. You might of seen the water fountain right after some one made a mess. It is hard to be right behind every person at the exact moment they make a mess. However, the water fountain and the equipment being left out by customers, we also pick up through out the day, and lastly, due to employees starting at a higher rate than ever before by $4.00 increase an hour, plus rent going up and lterally everything going up. I followed suit of what all gyms actually did that we had to raise our prices to survive. It was raised a little but you must be on a couples membership to be paying that price. Our single membership is $64.95, still less than any where in alaska besides planet fitness

Nikki Iadarola 3 years ago

Fantastic experience: I'm really glad I found Alaska Fitness. This gym made me feel very excited and comfortable to start pursuing my fitness goals again. It's a very welcoming environment and I appreciate how helpful the staff are. I would highly recommend this gym if you're looking for a motivating and inviting atmosphere!

Fitness Center

We can't thank you enough for that high recommendation, and for sharing your 5-star experience with Alaska Fitness, Nikki. We deeply appreciate your review and look forward to seeing you again soon. Have a wonderful day!

Courtney Guerra 3 years ago

Negative experience: I called ahead to see if the steam room was working/on and the front desk gal said yes so I went in excited to have my first outing since having a baby. I only had 45 min to steam before I had to get back to my newborn. I arrived at the gym, got undressed and walked into the steam room where it was completely turned off and dry like no one had been in there all day. I put on my clothes and went to the front desk and told the gal who was busy flirting with the guys at the counter and who was obviously annoyed I interrupted her moment with the guys. It took her 30 minutes trying to figure out how to turn on the steam that she said, “sometimes doesn’t work”. She refused to give me a refund and I left without a steam and the owner never called me back as I was told she would.

Fitness Center

HI Courtney, this is now the owner responding. I never heard about your experience or I would of completely reached out.There was no not left by you or our staff. We have ordered a brand new boiler and am surprised the front desk didn't know this. You also should and can be refunded. We do have a hot sauna that is always working and I do apologize about the steam and for your night being ruined. Please come by for a free week by Jen. Just ask Jen when you are ready (907)529-6500. Our new boiler has been shipped and will be very hot steam. Hey Courtney! Our guests are top priority here at Alaska Fitness. We want to make sure each person experiences exceptional service and quality facilities! Please give us a call at 907-646-8686

Abby Kruse 3 years ago

Positive experience: Love this gym, its decently clean with very friendly staff. Love the 24hr feature and sauna. Wish it had a better flow of air throughout the gym and some of the cardio equipment does not work, which can be annoying when it gets crowded(rare). Overall for the price, its a great gym.

Fitness Center

Thank you for taking the time out of your day to review us, Abby! We are so glad to hear you enjoyed your experience. We're sorry about the non-functioning equipment, please call us at(907) 646-8686 and let us know more about it, so we can hopefully resolve the issues in a timely manner.

Megan Young 3 years ago

Fantastic experience: My partner and I have been members of AF for the last year and we have never felt more at home in a gym. They have everything from free weights, to sleds, to machines…they even have over 4 different types of treadmills! The free sauna makes for a nice end of workout treat. The staff are always warm and welcoming. Can’t recommend enough!

Fitness Center

Thank you so much for your review of Alaska Fitness! We truly appreciate the feedback and hope to see you soon!

Franco 3 years ago

Fantastic experience: Moved to Alaska very recently and had to start gym shopping. This was my first and last stop. Immediately felt like I was at home. The atmosphere here breeds inclusivity and there is something for everyone. The staff are always super welcoming and the facility is kept neat. The amenities offered here are also a huge advantage to having a membership. Highly recommend this gym. 5/5

Fitness Center

Thank you so much for this incredible 5-star review! We hope to see you again soon at Alaska Fitness, Franco. Until then, take care!

Ana Inocencio 3 years ago

Fantastic experience: Zumba classes with JJ are super amazing! What a fun, engaging and dynamic work out! I always leave feeling happy and uplifted! Also, the Strong Nation class with Mike is awesome! The class is highly powerful and energetic, yet tailored to accommodate all levels of fitness. You’ll feel successful each time and the music gets you pumped up, you will feel you want to come back for more!

Fitness Center

Ana, thank you so much for the 5-star feedback on your Zumba classes with JJ! We're so glad to see how much you enjoy using our gym to get fit and have fun. Thanks again for the review!

Patrick Shoniker 3 years ago

Fantastic experience: Worked out here for a week before my Denali trip. Paid $45 for a week long pass which seemed reasonable for Anchorage. Staff were super friendly and helpful. Facilities were really good and there is everything you might need both for a strength and cardio workout. The equipment is really well thought out. The hours are really good as they’re open until 11pm even on holidays.

Fitness Center

Wow, Patrick, thanks for sharing those 5-star details about Alaska Fitness! We're so glad to hear about your satisfaction with our staff and equipment. Thank you so much for this amazing feedback and review!

툰드라나그네 4 years ago

Fantastic experience: The staff is kind.

Fitness Center

Thanks for the five stars!

Dillon Lair 4 years ago

Fantastic experience: Fantastic gym! We love to call it our second home :)

Fitness Center

Thank you, Dillon! We're so glad you enjoy working out at our gym!

kylie coston 4 years ago

Fantastic experience: I really like its here! Its got a homey vibe and everyone is so friendly.

Fitness Center

Thank you for the kind review, Kylie. We are glad you love it here. Have a great day!

Chrystal Galovin 4 years ago

Negative experience: owner is a rude, self centered individual who doesn't care about her members or the gym

Fitness Center

We are extremely sorry to hear about this and sorry to disappoint a customer. Please reach out to us at (907) 646-8686 as we want to hear your concerns and address them in the most suitable way. We look forward to hearing from you.

Melissa Gronnestad 4 years ago

Fantastic experience: The staff is kind and the gym has all the amenities.

Fitness Center

Thank you for your five-star review, Melissa. The Alaska Fitness team is delighted we could serve you so well.

Crovus 680 4 years ago

Positive experience: Good gym and equipments.

Fitness Center

Thank you so much for your review! We truly appreciate you sharing your experience!

Aaron Varcasio 4 years ago

Fantastic experience: Great gym and welcoming. A ton of equipment as well. Thank you for letting me to drop in while on vacation!

Fitness Center

Thank you, Aaron. We appreciate your kind review of Alaska Fitness and hope you will visit us again the next time you're in town. Until we see you, take care!

Carol Zerbe 4 years ago

Fantastic experience: Great atmosphere that is friendly but people are there to seriously work out. Everything you need and centrally located. Friendly front desk people.

Fitness Center

We're grateful to know that your experience with us was an amazing one! We're always happy to hear appreciation from our customers. We look forward to seeing you again soon at Alaska Fitness.

US Army Anchorage North 4 years ago

Fantastic experience: Motivated staff and a great gym I would definitely recommend going here to get in shape.

Fitness Center

Thank you for the five star review! We're so glad you enjoy working out at our gym!

Allanjay Flores 4 years ago

Fantastic experience: The equipments are great, the sauna is my favorite, the gym is kept clean and all the staffs are nice and friendly.

Fitness Center

Thank you for your great review! It is so nice to hear! Hope to continue to keep you satisfied. Alaska Fitness

Thomas Ruggles 4 years ago

Fantastic experience: Hours are convenient that I am able to work around my work schedule. Staff there are awesome and helpful. Anthony is great to work with as a trainer and rehab and keeps me on track for the goal I am working on. Good assortment of weights and machines so never too crowded to the work I am doing.

Fitness Center

Thank you so much for your review of Alaska Fitness! We truly appreciate the feedback and hope you have a great day!

danaevs 4 years ago

Negative experience: Tonight was my third time coming to this gym (as a guest) with my brother who has been a member for a month now. There was no one at the desk when we got there so I waited 5-10 minutes for someone to finally show up. The man who did was very rude and disrespectful during our interaction when I asked to purchase a day pass. He told me it was $17.50 for the pass and I told him I thought it was $15 - that’s what I was charged the other two times I went there. He said that was only if I came with a member. So I told him that I came with my brother and he asked me “Did you really?”. I looked behind me around the gym for my brother and said yeah he is in the blue shirt. Then the guy said “ARE YOU LYING TO ME?”. - completely shocked I said no! I couldn’t believe how rude and ignorant this person was. I don’t recommend this gym at all.

Fitness Center

We are very sorry for your bad experience. I will take care of this immediately with the front desk. We train our front desk to be extremely polite, so I cant help but wonder if this might of been one of our trainers, as they should not be up there at all. Do you recall? Also we have week passes. I would like to give you a week pass to make up for your bad experience. Please let me know: [email protected]

Lauren Jenio 4 years ago

Fantastic experience: I enjoy the diversity in the gym and the respect the patrons have for it. It's not just the gym you go to every other day, it's YOUR gym. You want to tell your friends about it, get them in to get active! The environment is friendly and motivating allowing all walks of life to build friendships and fitness

Fitness Center

We appreciate your kind feedback of Alaska Fitness and thank you for taking the time to leave us a review. Have a great day!

Michael J 4 years ago

Fantastic experience: I appreciate the attention and professional advice that they provide with their classes. You will get to know your personal trainer and of course there will be favorites because they all will try their best to accommodate your specific needs. I love the sauna to relax and cleanse my body inside and out.

Fitness Center

Thank you Michael for your kind words, I am excited for your experience. Thank you for sharing!

Jake Camargo 4 years ago

Fantastic experience: Great gym with alot of awesome equipment. Im an out of town worker and I utilized this place during my stay in Anchorage and I was really happy I did. I got a real workout here as opposed to just other workout facilities that are just all fluff. Not only did they have weight machines and free weights they also had cardio equipment, a multipurpose room and a great sauna. Staff were very friendly as well. If I lived in Anchorage I would definitely get a membership here.

Fitness Center

Rico, thanks for the amazing feedback on our gym! We're so glad you enjoyed working out with us, and if you are ever in Anchorage again in the future, we hope to see you!

Neri Dagal - Dennis 4 years ago

Fantastic experience: I absolutely LOVE this gym. Only the most genuine people work here. They are always positive, energetic, remember my real name which is hard to pronounced lol they make me feel welcomed every time i come in for a workout especially during a trying time like COVID. The trainers are absolutely top notch and so knowledgeable. Anthony is amazing! I learned so much from him as my personal trainer. Oh, they have group trainings too and they are awesome! Before I was a member, I didn’t know how exactly unfit I was, their body scan was a real eye opener. It’s insanely detailed, i learned things I would have never known. it’s a great tool to use as a starting point for fitness. The equipments at this gym are great,the rooms, restrooms, sauna are always well maintained and clean. They also have a protein bar where u can get protein shake after your workout. They have everything lol I’m so happy I chose this gym!!

Fitness Center

We are delighted to hear that you have nothing but amazing things to say about our gym! As your trusted center, we really see to it that we do all we can to maximize our value and meet all of your needs during the process. Thank you for your recommendation and we wish you nothing but the best! See you soon

Fipe Havea 4 years ago

Fantastic experience: The gym is clean, staff are friendly and very professional, and the quality of service and training is outstanding! They are very cautious with cleaning after every workout session, and provide sanitizing stations around the gym. I've joined multiple gyms in the past and none of them beats Alaska Fitness. I'm glad I joined this gym! I would definitely recommend this gym as well as their training sessions!

Fitness Center

Fipe, thank you so much for the 5-star review of Alaska Fitness! We are happy to hear we could provide outstanding training. Have a great day!

Kasey Johnson 4 years ago

Fantastic experience: I have had such a good experience so far! From the process of signing up to getting into personal training sessions for the first time ever, everyone has been helpful, friendly, and encouraging. Unlike (personal) experiences at other gyms, I don't feel awkward or judged the second I walk in the door. It's refreshing and makes me feel like I might actually be able to stick with my plan and accomplish my goals this time.

Fitness Center

Thank you, Kasey. We appreciate your kind review of Alaska Fitness ! It is refreshing and good to hear that our team is taking care of you. Cristian is amazing and you will reach your goals with him. We try to pick the best team that is passionate about fitness and who wants to help others. Thank you again and see you at the gym!

Austin Stephens 4 years ago

Fantastic experience: Absolutely will be back! Great gym with tons of well-kept equipment, helpful staff and a tasty protein bar. Super clean as well. Thanks Alaska Fitness for the week guest pass.

Fitness Center

Thank you for the kind words! We're thrilled to hear how much you enjoyed your experience with us and we hope to see you again soon at Alaska Fitness.

Matt Mize 5 years ago

Fantastic experience: Staff is very nice and there is just awesome energy at this gym! Good selection of equipment and nice cardio area/stretching area! Look forward to working out here everyday!

Fitness Center

Thank you, Matt. We appreciate your kind review of Alaska Fitness and hope you will visit again soon. As a valued customer/guest, we look forward to taking care of your needs in the future. Until we see you, take care!

Michael S 5 years ago

Fantastic experience: Great gym has everything you would need. The staff is very friendly and helpful. The gym members are also very friendly and make you feel welcome.

Fitness Center

Hey there, thanks for the kind words! We're thrilled to hear how much you enjoyed your experience with us and we hope to see you again at Alaska Fitness.

Max Pages 5 years ago

Negative experience: I don’t know if they’re trying to get money after being shut down from COVID-19, but I cancelled my membership 3 months ago and just found a charge on my credit card. Of course I can’t get a hold of them or the bank with everyone being shutdown. Watch your bank accounts. Now’s not the time to be stealing people’s money.

Fitness Center

Hi Max, your cancellation is a 30 day written cancellation. In the 30 days, there is one more charge, this charge did not go through back in January, so the system kept trying to get your last fee for three months. This had nothing to do with covid, it is just when your card had money when the system tried. You can read in the contract that all cancellations are with a 30-day notice which you did but there is always one more charge. We do this instead of taking first and last when you first sign up. You may read the policy under privacy and policy on our webpage: AlaskaFitness.net . You have been cancelled this entire time since your 30 day notice. So if you would kindly pull this down as it is not accurate and a misunderstanding. At any time you may always reach out to me on our webpage and email. I can show you your cancellation and the many attempts the system tried to get the last fee. Also during Covid, I gave all members a choice to pay for credit later or suspend their billing due to hardship. I kept in touch with everyone. If you didn't get the updates, it is because you are canceled.

Cheyenne Corey 5 years ago

Fantastic experience: Friendly staff and they take care of their members! Although it's a smaller gym, they have all the equipment you will need for beginners and/or advanced! The gym, all around, just has good vibes and is affordable!

Fitness Center

Thank you for your nice review!! We are so glad you like us.

Jordan Spencer 5 years ago

Fantastic experience: The new babysitting service is so convenient and hassle free, not to mention the childcare workers are super sweet and attentive. The front desk staff are so polite and make it their mission to fix any problems or concerns that members have. Of all the gyms I've had memberships at, AF by far has the best atmosphere, especially for those early morning workouts.

Fitness Center

We're grateful to know that your experience with us was an amazing one! We're always happy to hear appreciation from our customers. We look forward to seeing you again soon at Alaska Fitness.

Pirthi Indall 5 years ago

Fantastic experience: I have had a horrible experience with management. I actually really like the trainers, all of them seem knowledgeable and eager to help. This isn’t enough to compensate for their shady business practices. I regret not reading these comments to begin with, because it would of saved me a lot of money. I misunderstood the contract and thought I signed up for a 1 year membership and to start off I would try 1 month trainer. Turns out if you select a trainer during your contract, they sign you up for a year. 30 days later I told them I can’t afford a trainer at this time so I won’t be needing one for the next month. They told me I was locked into a year contract with a trainer, but I could freeze the account and resume it later. I agreed and have the emails to prove it. 3 months later my account still hasn’t been frozen, I paid $750 in total, I was told that they would give me store credit, I received 0 store credit, and now they aren’t answering my calls or email. After talking with Jen via email she actually refunded me and took the trainer out of my contract. If possible I would take this review down. It was a hassle getting in touch with her admittedly, but in the end It worked out

Fitness Center

Hi we try and help every individual reach their fitness goals by giving them a FREE inbody when they join and setting them up with a variety of things to reach their goals from zero for free classes with membership up to however much you need or want to spend on training services. Training with a trainer causes you to show up and get in a habit. I am sorry that didn't work for you but have a ton of things that are Free. Hopefully you can make our Free studio classes and Bootcamp . Thank you for your membership and what you think is shady is contracts signed by the customer. The contract is not just for us but for you to be contracted with yourself to reach your goals. I am sorry if this was not explained to you. All gyms have these agreements or everyone would quit after a month. I canceled your contract and refunded you even though legally I didn't have to because you misunderstood what you signed. I always work with each and every person that has an issue with a very fair approach and my business card is right up front for anyone to contact me.

Jonathan Vizzle 6 years ago

Positive experience: Always open, and lots of free weights.

Akdubsound Bass 6 years ago

Fantastic experience: This gym is small friendly

ricardo firme 6 years ago

Fantastic experience: Awesome gym! Best in Anchorage hands down.

Fitness Center

Thanks ricardo for the wonderful review of Alaska Fitness. We appreciate you taking time to leave your feedback and we look forward to seeing you again soon!

Melody Hall 6 years ago

Fantastic experience: Great atmosphere. Excellent staff. Clean facility.

Kira Chen 6 years ago

Negative experience: Nice gym. But watch out your bank account. Sneak money. Double charge, charge early is their rules because you sign something you probably even didn’t read!

Fitness Center

Hi, because of our language barrier, I tried to explain if you do a chargeback on your dues of what you owe by monthly agreement, I will have to charge you again. It also costs us $25 dollars every time. I would love to meet with you and go over how there was not a double charge.

Veronica Padula 6 years ago

Fantastic experience: Love the fitness classes - the instructors and fellow students feel like family. I appreciate that my work out buddies care about my health and fitness, it makes me feel accountable, so I show up!

Rusty DuMont 6 years ago

Fantastic experience: The amazing staff at Alaska Fitness have been instrumental in assisting me with fitness goals that are realistic and obtainable. And with the 24/7 availability of the gym it really fits into my busy lifestyle. I look forward to my next workout , thanks Alaska Fitness.

Dennis Bryant 6 years ago

Negative experience: The Gym equipment and everything is ok. But the billing is messed up. They over charged me constantly and then fought me for the refunds. Even after leaving the gym the are still billing me. Have to cancel credit card!

Rex Gonzalez 6 years ago

Fantastic experience: Great environment, friendly staff, interior upkeep maintained and secured. Good selection of protien and energy drinks come in a variety of flavors depending on availability. There is an assortment of equipment for your bodies needs.

Fitness Center

Thank you for your five-star review, Rex. Our team at Alaska Fitness always strives for the highest standards. We are delighted we made your experience a positive one. Until next time, take care.

Tyler Watson 6 years ago

Fantastic experience: Great value for the price with options to pay monthly under contract or for a full year in a lump sum. If you want a place with all the equipment you need for a serious workout, plus good amenities like sauna/steam room access and towel service, but don't want to pay the price of other gyms this is the place for you. The crowd is mostly regulars of all types (genders, body types, skills/abilities) that create a welcoming, non-intimidating environment. Staff is always friendly and the owner is intimately involved with the day to day operations. A+!

Fitness Center

Thanks Tyler for the wonderful review of Alaska Fitness. We appreciate you taking time to leave your feedback and we look forward to seeing you again soon!

Souchoy Saephanh 7 years ago

Fantastic experience: Great environment. Have all the equipments that I need plus more.

Emilee Allen 7 years ago

Fantastic experience: Great place! Always open! And friendly staff!

Kristin Riall 7 years ago

Fantastic experience: Super friendly staff, very helpful and professional

Kevin Thomas 7 years ago

Fantastic experience: Have been training there since 2002

kathy toribio 7 years ago

Fantastic experience: 100% recommended

Taylor James Elg 7 years ago

Fantastic experience: This gym rocks. The service is awesome, trainers are knowledgeable and respectful.

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Fitness Center appears in the following listings:

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