HOTWORX - Amarillo (Wolflin Square)

Information about HOTWORX - Amarillo (Wolflin Square)
Opening hours
- Monday: 11:00 AM – 8:00 PM
- Tuesday: 11:00 AM – 8:00 PM
- Wednesday: 11:00 AM – 8:00 PM
- Thursday: 11:00 AM – 8:00 PM
- Friday: 9:00 AM – 6:00 PM
- Saturday: 11:00 AM – 4:00 PM
- Sunday: Closed
HOTWORX - Amarillo (Wolflin Square): Opinions
Fantastic experience: Joined 2 months ago and love it. Miss days that I am unable to go due to 8 hour turnaround shifts for work. It has everything and I feel amazing when I am done with a workout. And the staff is always friendly and helpful.
Fantastic experience: Friendly staff- clean - nice location- has a shower
Negative experience: What's going on with this place. It used to be kept up. Come on corp!! Don't ignore the maintenance. Your gonna lose customers! I can understand a hair or 2 stuck to my towel that y'all require but I am getting a gross amount stuck to my towel and mat.
Thank you for giving us the opportunity to address your concerns. As owners, we want you to know that we find the recent issues at this location both disappointing and completely unacceptable. Please accept our sincerest apologies.
We are currently in the process of hiring a new general manager and adding additional staff. We have been short-staffed for the past two weeks and have had limited staffed hours, which has likely contributed to the issues you are experiencing. We want to provide you with the environment you deserve and have come to expect at HOTWORX.
We are actively working to resolve these issues. Beginning next week, General Manager Madison Brasher from our Hillside location, will be working part-time at this location until a new manager is found and former staff member, Britnee, will return as the lead trainer sales associate. These experienced staff members have been invaluable to us and know the level of cleanliness and customer service we expect. They will retrain the recently hired team to follow our required daily protocols, including vacuuming saunas at opening, mid-day, and closing.
Additionally, Stubb's Pest Control performs regularly scheduled pest control service for the studio and the last service was 5/07/2025. It is not uncommon to find dead bugs after pest service, but it is unacceptable that they were not cleaned up promptly.
My husband and I will be in the studio over the next few days to address these and any other issues we identify. We ask for your patience as we get things back in order for our valued members. We sincerely apologize for falling below acceptable standards..
If you have further concerns, questions, or suggestions, please reach out to us at [email protected].
Sincerely,
Rhonda and Len Wood
Negative experience: Loved the gym until I decided to quit & save money. Read the fine print they will charge you for 2 months to the end contract. So I had 3 family members on my account it’s $300 for ending membership. It cost $300 to enroll so they are making big money off member enrolling & quitting. To quote Ross & Chandler “I want to quit the gym”
Positive experience: Special Yoga mats are over $100 each. I LOVED the detox that happens while working out here. Awesome staff and clean facility. The only draw back I found was I wanted to work out between 2am and 5am. You wouldnt think almost every single room would be booked at those times, right? I would have to book days in advance to particular rooms , I didnt really want and when I would get there at 3am, I AM THE ONLY person there. Day after day, after day. Then I started paying attention to the record keeping on the app about who is working out the "most" burning the "most" calories. I noticed some people had astronomical rates. In one 3 month period I was going almost 3times a week and couldnt even get HALF the rate of those astronomical peoples rates. I would join back IF they implement a check in system that allows the room to FREE UP when others dont show up to the class they signed up for. If you dont access the front door and the class has started, the room becomes unbooked. Thats fair to those of us not trying to cheat the system, but actually workout. I want to work out at these least busy times because I work nights and its super convenient for me. But when the same room is always booked between 2am and 5 am every single day it sure makes it hard for me to get a workout. To cancel you pay for an additional 2 months or $99 fee for immediate cancellation. MUST give 2 cards on file to stay, or pay a fee. Have to have a certain type of watch to link to the calorie burn system within the sauna, that sucks. The workouts do not change. Same exact recording every day for each sauna. I was hoping it might rotate between 2/3 recordings of the same style workout. Nope Shower is always clean, and most of the time there are wipes for sanitizing items. Unspoken policy to not join a workout room with someone you dont know. I had people i didnt know often working out with me. Thats so uncomfortable.
Positive experience: I’m not familiar with hotworx but I needed some yoga after roadtripping. You get a free first session which comes with equipment and a tour. They were informative and not pushy at all about the membership. The “yoga” class was not a flow. It was a series of maybe 20 positions you hold until a timer goes off. I’m 5’9” and the sauna was too small to do some of the positions. I kicked the back wall a couple times. Overall, I love the idea of doing workouts in saunas. The way they have it set up is a great way to stay fit if you’re an introvert, have gym anxiety, only have 15-45 min, etc. I think the other classes would be awesome!
Thank you for your review and feedback, Ashlyn! Yes, you're right, our HOT YOGA session is more of an active yoga than a flow type yoga. All of our 30 minute sessions like this are isometric, which means you'll be holding those compression postures for low to zero impact, and activation of those smaller muscle groups you don't normally activate when moving through flow because your bigger muscle groups take over. It creates a great mind/body connection to make sure you're firing the correct muscles and not just sinking into your joints during those postures- reducing the risk of injury, plus so many more benefits I'll link for you to check out! I'm 5'11" myself, so I understand the space in the sauna can be tricky. Please feel free to adjust your mat to a different angle to make it more comfortable for you (I personally turn mine diagonally when no one else is in the sauna with me, or in a V-shape when I'm with a friend).
We would love to have you come try another session if you'd like! I think with a few tweaks you'll be hooked! Hope to see you again soon!
-Melanie, GM
Here is more information on isometric workouts and benefits:
1. https://www.hotworx.net/blog/a-brief-history-of-isometrics
2. https://www.hotworx.net/blog/infrared-isometrics-reduces-risk-of-injury
Fantastic experience: Joined the studio today, loved how explanatory the membership agreement is. The staff was also very helpful and answered any questions I had. Plus I think it is super cool that when I travel, or move I can upgrade to sweat everywhere and have videos on the app to do at home or visit/try other locations. Over all Melanie was a gem, the studio is so clean and inviting. What a cool experience they offer.
Thank you so much for your sweet review, Lily! We are so happy to have you as a part of our HOTWORX AMA fam!! Please let us know if you ever need anything! Welcome!
-Melanie, GM
Negative experience: While I did enjoy working out there, I financially couldn’t maintain the payments due to unforeseen circumstances, I put my account on freeze. I then had to move 4 hours away unexpectedly as my husband got into school, and I tried to cancel. I went in person to a location they have here in Abilene and you have to cancel in person at the gym you signed up at. I don’t Even have the membership to workout at other locations bc it’s even more a month. They won’t let you cancel until you pay 2 more months, whether you can use their gym or not. I also have to send in a written letter with a signature before they cancel my account. Will never come back to this gym.
Hi Tori! We have loved having you as a member here in Amarillo! Unfortunately, it is corporate policy for us to receive some form of a signature for cancellation to start your 60 day notice, and since we are separately owned franchises, you do have to cancel with your home studio. Hopefully, the months we waived during your freeze helped with your financial needs, and we hope the offer to finish out your 60 days at our sister studio is a satisfactory resolution for you! Let us know if there is anything else we can help with! -Melanie, General Manager
Fantastic experience: Yes! From out of town, but I have the 'workout at every damn hotworx in the world' account, so they let me join a session Melanie was super rad and helped me with the app and also showed me what I could do to increase my workout. HIIT cycle it is!! Best place to get a nice sweat in. Thanks Melanie for being so helpful!!
Fantastic experience: The best workout place ever
Love that you love it!!! Thanks for the awesome review, Pam!
Fantastic experience: Great workout.
So glad you love it! Thank you so much for the awesome review, Amber!!
Fantastic experience: Loved it.. and the Staff is very help full..
Fantastic experience: Loved it.. and the Staff is very help full..
Thank you for the review! So glad you are loving it and thanks for complimenting the staff! =)
Fantastic experience: Best gym ever!!! You get a great workout in a sauna room while working out and see results quickly.. Staff is amazing and the environment is so peaceful!!!!! I invite everyone to try it out you'll love it!!!!
Thank you for your review! We are so glad you are HOTWORX!
Fantastic experience: Great vibes. I love it here!! Love the workouts.
Thank you for your review! We are so happy you are enjoying HOTWORX!
Fantastic experience: I love this workout! I was a little nervous at first that I would get too hot, but the workouts are shorter than most conventional workouts allowing you more time in the day! The staff is friendly and the studio is clean! It is easy to schedule workouts with the app and you can go at your own pace with the benefit of infrared.
Thank you for the great review! We are so glad you are loving it!!
Fantastic experience: GREAT place to work out get toned up in a short amount of time
We are so glad you are loving it as much as we do!! Thanks for the review. We're so happy to have you joining us!
Fantastic experience: Great workout!!!
Thank you for your review! We are so happy you enjoyed the workout!
Fantastic experience: If you’re looking for a laid back place to burn calories in less time, join Hotworx. You won’t regret it!
Thanks for the review, Brandi! We are so glad you are enjoying HOTWORX!
Fantastic experience: As a working mom with kids going all directions Hotworx is by far the best fit for me. You get a great workout while detoxing in a short amount of time, couldn't ask for anything better! The staff keeps everything in tip top nice clean shape!
Thanks for the review, Ali! So glad HOTWORX allows you to find time to get a workout in! We love seeing our busy momma's being able to take care of their physical health!
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HOTWORX - Amarillo (Wolflin Square) appears in the following listings:
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