TruFit Athletic Clubs
Information about TruFit Athletic Clubs
79106, Amarillo
Opening hours
- Monday: 5:00 AM – 12:00 AM
- Tuesday: 5:00 AM – 12:00 AM
- Wednesday: 5:00 AM – 12:00 AM
- Thursday: 5:00 AM – 12:00 AM
- Friday: 5:00 AM – 10:00 PM
- Saturday: 8:00 AM – 7:00 PM
- Sunday: 9:00 AM – 7:00 PM
Our comment from FitFit United States about TruFit Athletic Clubs:
TruFit Athletic Clubs in Amarillo is a vibrant fitness center that offers a range of amenities and supportive staff to enhance your workout experience. Many users have praised the center for its friendly and knowledgeable trainers, like Nate Garcia and Abraham, who consistently provide exceptional guidance and motivation.
Members appreciate the cleanliness of the facility and the availability of a dedicated childcare service, which allows parents to focus on their workouts knowing their children are well cared for. The staff, including individuals like Ashley and Caidynce, have received high marks for their care and attention to the kids in daycare.
In addition to the positive aspects, there are some concerns mentioned by members regarding account management and communications with staff. Some people have found it challenging to cancel their memberships or address billing issues, expressing frustration with the customer service experience. A few users pointed out issues related to the cleanliness of the restrooms and equipment maintenance, indicating that management should improve these areas.
Overall, TruFit Athletic Clubs is well-regarded for its community atmosphere and supportive staff but would benefit from addressing operational challenges to enhance the member experience further.
TruFit Athletic Clubs: Opinions
Fantastic experience: Great gym and the guy who shows me around the gym his name is Cobly was super kind.
Fantastic experience: Colby was great setting me up for my first time, straightforward and easy
Fantastic experience: Colby was a amazing help, bro got me right and ready for my new fitness journey!
Fantastic experience: Adam set me up with a membership the process was super easy and he was very clear about everything
Fantastic experience: Good guy got me set up really easily and explained everything to the best of his ability
Negative experience: I’ve been going to this gym for a year now. I liked it a lot at first but over the last 6 months I’ve noticed there is always a machine down. The same stair master has been down for 4-5 months and some of the others have steps broken. The pads are missing on a ton of the machines or they are just broken every other week. It’s sad because I do like this gym and the layout but why are we paying for machines to be constantly broken.
Fantastic experience: Colby was awesome! Glad to get an account set up here!
Fantastic experience: Great community and staff here. World class tour/experience led by Colby the GM. Also this gym offers a fitness experience second to none in the city with Jeremi and Gabe leading the way into achieving your personal goals. Super affordable, super clean, and even more value here. Join the team training if you want a body transformation !!
Fantastic experience: A great place with awesome equipment! Tons of great changes with updated equipment!
Positive experience: Okay guys is 2026 when y'all going be 24/7 so half of your members don't go to crunch gym on a weekend's cause trufit close at 11pm on Saturday and Sunday??
Positive experience: The classes are very good, but I can’t hear the instructor because the music is so loud and I’m not the only one
Fantastic experience: Great attention aswome Colby great dude!
Fantastic experience: Colby was great to work with!! Appreciate him helping set me up at trufit!
Fantastic experience: SOLID gym, great vibe and tons of equipment with very knowledgeable staff! Highly recommend
Fantastic experience: Area is pretty clean, there is a lot of equipment I enjoy going and working out at this gym.
Fantastic experience: Junior is the most helpful guy with anything you need!
Negative experience: We signed up for Trufit and immediately signed up for trainers, but to say the least, the training left a lot to be desired, very amateurish. After our PT was done and being disappointed by the whole experience we called to cancel our membership. I called to cancel and was told we have to go through there abc customer care by e-mail. Abc intern told us we had to cancel our training first, like I said training was finished, but surprise one extra was added. We had to go in person to cancel it, so we did. Gabe set there at his computer and went through the motions and told us it was taken care of. So I send another email to ABC, surprise it was not canceled. I then contact trufit again, and this time they said, send us an e-mail and we'll cancel it, what? Come to find out from people on Facebook this has happened a lot.
Fantastic experience: Great gym!
Fantastic experience: Amazing great service
Fantastic experience: Hands down the best option in Amarillo for a public gym The equipment is always good to go while the maintenance and staff are constantly making sure the environment is safe and friendly for everyone No other gym in amarillo can compare to TruFit I’ve Been going for 2 years and have never considered any other gym
Fantastic experience: Solid gym. Good equipment and always very clean. Colby was very helpful and answered all the questions I had. Can’t find a better 24 hour gym in Amarillo than this.
Fantastic experience: Hy w place
Negative experience: This place is a joke they do not listen to you when you tell them to cancel the membership then they charge you after you told them to cancel the membership I will not be back there again
Fantastic experience: Amazing gym I highly recommend Jr Money
Fantastic experience: Jr Did great
Fantastic experience: Great service better equipment and atmosphere
Negative experience: SCAM! Would give zero stars if possible. Walked into gym to check out the child care and they roped me in with a 2 dollar trial and then persuaded me to add others onto my account for less then a dollar each so I did but moving a town over shortly after I needed to cancel. After not ever using there facility once they still charged me full price for all 3 of my family members and told me no refund. I tried canceling over the phone and was told I had to come in person. After making the long drive to see an associate the front desk proceeded to give me a piece of paper with a code on it telling me to email customer service. Then once emailed they told me it's a 30 day process with responsibility to pay all fees during the time. A $57 cancel fee per person. $97 in membership. $100 from annual fee. And then $210 for God knows what. My bank had to reimburse the $210 since they managed to pull it out of my savings without permission. I put a block on them through my bank then they managed to pull $310 out a month later from my debit when I never gave them access to my debit because otherwise why would I give them my checking account. I called back up to TruFit to be told that I had only cancelled my one account and not the other 2 when I was never informed that I needed to send 3 separate cancellation emails nor was I given 3 membership numbers when I showed up in person. I had to get a new debit card and am now on the verge of closing my bank account. This is the greatest scam I have ever been apart of in my 30years on this earth please avoid the trouble, headache and financial burden and never walk into this gym.
Fantastic experience: Real easy to work with, very smooth process.
Fantastic experience: Colby was wonderful and very informative.
Fantastic experience: Colby was great, very thorough in explaining everything!
Fantastic experience: Colby was great very knowledgeable and informative.
Fantastic experience: Excellent service
Fantastic experience: I went in today to sign up for a membership and I met with Jacob! He was sweet, kind and very informative on all the perk and benefits of the gym. Got me signed up in no time! Thanks Jacob!
Negative experience: I have taken EVERY STEP that I was told to, by Gabe, at the amarillo Tru Fit to cancel mine and my husbands memberships and it STILL HAS NOT BEEN CANCELLED. I ended up closing my bank account because I had a feeling(from being told by another former customer) that they would still try to continue charging my account for services I'm not using. I reached out to the location about cancelling and was told to send an email, and then i reached out to corporate/corporate customer service to check the status of my cancelation and was told there was no such thing in affect and they asked to update my billing info, I refused and stated I have already canceled our memberships. I explained that I have already tried to cancel the plans TWICE and did what I was told by Gabe, who is one of the fitness managers AT THE LOCATION. This has been very annoying and inconvenient. I do not and would not recommend Trufit to ANYONE.
Fantastic experience: Colby was awesome helping me out! He made the process fast and easy!
Negative experience: Avoid this gym unless you NEVER intend on leaving or enjoy playing phone tag and DEMAND LETTERS from collections companies. I physically came into this club to cancel my sons membership(A minor) and was to told by the front desk employee that only managers could assist in cancelling. I politely requested a call back by a manager and provided my cell phone. A call never came. Instead I chased after managers for the next couple of months. Eventually I was told that I could not cancel them membership with them I would have to call ABC Fitness their parent company. ABC Fitness does not appear to have US Based employeed. Once you speak with them they'll hae you e-mail a cancellation to them which is not actually good until 30 days later. At which point you will be charged for your monthly dues and annual renewal if it happens to be in that time period. But wait, Theres more......They claim they will draft your remaining membership amount but don't actually follow through. Instead, Your membership remains active for months until you receive a demand letter from what I can only assume is a shady collections agency who may or may not be based out of the US. Cancelling my 15 Year Old sons membership should have cost $11.00 I've not payed over $130.00 and wasted hours of my own time. My recommendation is to find a better run gym.
Negative experience: I asked for them to cancel my account, it took them 6 months to cancel, and when I asked for a refund for those months, Jacob said no refunds for the 5 months I was overcharged.
Fantastic experience: Front staff always Excellent and friendly. Never any difficulty with accounts or equipment at all!!
Fantastic experience: Good experience good personality Jacob is cool and thank you for Ashley.
Negative experience: Scam Artists with a Dirty Gym I was in Amarillo temporarily for work and needed a gym for just a short period. I made it absolutely clear that I only needed a membership for a month or two and that I would not sign up if there were any extra or hidden fees. The staff looked me in the eye and told me there weren’t. That was a lie. They had me sign a long month-to-month contract and conveniently left out the fact that there was a $60 “annual enrichment fee” coming up. I canceled after 10 days of use because I left town earlier than expected. That’s when they hit me with the bill… Two full months of charges plus this garbage $60 fee that they never disclosed. I should’ve read the fine print. That’s on me. But the fact that they intentionally withheld that information when I asked about it directly shows this was a deliberate bait and switch. If they had told me the truth, I never would have signed up. They know that. That’s why they didn’t. And what exactly does this $60 enrichment fee go toward? According to them, it’s for cleaning and maintenance. That’s a joke. In the 10 days I was there, the bathrooms and sauna were disgusting. Floors were black with filth, trash stayed on the ground for days, and the place smelled awful. The sauna was a health hazard and I never once saw it cleaned. Multiple machines were broken every time I came in and stayed broken. So to sum it up, they lied to get my money, they tricked me into signing a contract I never would’ve agreed to if I had been told the truth, and they charged me a bogus fee for “cleaning” a gym when their locker room looks and smells like it hasn’t been cleaned in months. This gym membership is money grab built on shady tactics and zero accountability. I was scammed out of my money and they refused to refund a single cent. Absolutely disgraceful.
Fantastic experience: ❣️
Fantastic experience: Gymnasium is awesome
Fantastic experience: Jacob was very helpful and nice
Negative experience: Management makes it EXTREMELY difficult to cancel a membership! I tried multiple times and was charged late fees during the process of cancelation and was refused by the manager a refund. Ran me through circles for weeks!
Fantastic experience: Jacob is Amazing and very helpful
Fantastic experience: Best Gym in town! Staff is amazing Machines are on point! If you are Local and needing a Gym stop by you won't regret it
Fantastic experience: Great place!!
Negative experience: Good luck cancelling your account, they will send you to a third party company and they will not cancel it even when you ask. Still getting charges after months. Having to handle it with my bank
Fantastic experience: Jacobs awesome
Fantastic experience: Fantastic gym
Fantastic experience: Nice gym, great atmosphere!
Fantastic experience: amazing facility with tons of workout equipment. love the set up and space
Fantastic experience: Jacob was awesome and very helpful!
Fantastic experience: Have any questions feel free to ask Hector at the front for help!
Fantastic experience: If you need any help talk to hector at the front!
Fantastic experience: Friendly,nice Jacob
Fantastic experience: Jacob got me set up quickly
Negative experience: Great equipment, disgusting facility. The locker rooms do not get cleaned, the walls are yellow, the floors haven’t seen a mop in ages, the toilets are grimy, there are clumps of hair everywhere and none of it ever gets touched. On the weekends every trash can on the gym floor will be overflowing and paper towels/cleaning spray for the machines will be empty. Complaints go ignored.
Fantastic experience: Talk to Hector if you have any questions.
Fantastic experience: Good customer service specially hector
Fantastic experience: Jacob was very helpful!
Positive experience: Great gym until you need to cancel. Just make sure WHEN you need to cancel your membership, talk to someone AT the club location (their "Customer Care" seems to be 3rd party, incoherent, inefficient, they'll waste your time, and it's garbage), and make sure you tell them 30 days before you need to cancel. They will make you continue to pay if your payment due date falls within the 30 days. I tried to cancel through Customer Care and them wasting my time cost me an additional payment. Facilities and Staff: 5 stars. Business Administration and Account Management: 0 stars.
Negative experience: The facilities are nasty. The bathroom is never clean even when the cleaning lady is there I see her dusting off equipment but never scrubbing a toilet. I have almost pissed my pants trying to make it home to use the restroom too scare to touch even the door handles inside of TruFits bathroom.
Fantastic experience: Hector is great help at the front!
Fantastic experience: Hector is great help at the front!
Fantastic experience: Colby was great at what he does made the hole experience amazing bro got me locked in fr
Fantastic experience: Jacob is kick ass
Fantastic experience: Childcare is great!!! I feel like my child is in great hands❤️ jacob is cool I guess
Fantastic experience: This dude Colby was really chill helped me and my homie out real chill here nth but good vibes love it here
Fantastic experience: Colby was a ton of help. He got me and my girlfriend signed up in no time. We came in the day before to tour the gym and he showed us around the gym and made us feel welcome!
Fantastic experience: Colby was very helpful and it helped ever more cause he’s eye candy made my sign up even more amusing!
Fantastic experience: Jacob was great help
Fantastic experience: Colby was very patient and helpful during the whole sign up process. He even reached out multiple times weeks prior and made it a point to get me in and join with a membership. Phenomenal employee.
Fantastic experience: Colby was awesome in his customer service!!! Great job !!!!!!!
Fantastic experience: Colby was excellent and super helpful.
Fantastic experience: Great Colby was very informative!
Fantastic experience: Jacob was very helpful and very fast and friendly.
Fantastic experience: Jacob helped me enroll and great help
Fantastic experience: Enrolled for my membership and training. Best deal in the game!!
Fantastic experience: Jacob helped me out a lot great help
Fantastic experience: Jacob is a hard worker and willing to work with you
Fantastic experience: Nice workers Jacob’s cool too
Fantastic experience: Jacob has been extremely helpful the entire time, i’ve been here, definitely makes trufit a better place!!
Fantastic experience: great service from colby
Fantastic experience: Jacob helped me out today. Great guy
Fantastic experience: Jacob was an awesome help to get us started!
Negative experience: BEWARE of this place! They want you to sign up of course but Please read the fine print. We were told that our membership was a month to month and would end with no more fees. NOT true! We told them that we didn’t want to keep our card on file. But they did! BEWARE in the fine print you will be charged the annual membership for even less than a moth of membership! They won’t hand you the paperwork to read. It will be emailed after the fact! They have you sign electronically so you can’t read their terms and conditions! The customer service was even worse! Lesson learned. We have had memberships at other gyms with no problem . Even on a month to month. My concern in the beginning was the cleanliness. Especially in the bathrooms.. He apologized and it would be taken care of . But signed up anyway. The day I went to terminate our contract used needles were littered the parking lot. Please be aware!
Apologies for any inconvenience. Please contact us at (806) 803-2302 to address your concerns. Thank you for your feedback.
Negative experience: Scam of a business. Lose documents of canceling memberships and then tell you it is your fault.
We are sorry to hear about your experience, Devin. Please contact us at (806) 803-2302 to discuss this further.
Fantastic experience: Love it! My trainer Nate G is the best!
Hi, Cathy. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: Great gym! Bernice is the best!! Super sweet!
Hi, Viridiana. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: GREAT staff! Love the gym!
Hi, Chloey. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: If you’re looking for a trainer, I highly recommend Nate Garcia.
Hi, Shanel. Thank you so much for leaving us a stellar review!
Fantastic experience: Loving it a lot!!!! Not packed when I come in, everyone is nice!! The sign up process was fast and simple!!!
Hi, Reynaldo. Thank you so much for leaving us a stellar review!
Fantastic experience: Absolutely love this gym!!! Great atmosphere and people are so friendly!!
Hi, Bernice. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Mercedes is an amazing lady. I love the way she Interacts with my kid❤️
Hi, Amber. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: The ladies in childcare are amazing! I definitely recommend!
Hi, Mercedes. Thank you so much for leaving us a stellar review!
Fantastic experience: Alex is such a nice employee and has helped me so much since joining the gym! Love seeing her when I come in :)
Hi, Yvette. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: Alex is amazing!! She took care of everything I had questions about! Give that woman a raise !! Bernice is amazing!! Love you her! She’s very caring and sooo sweet. Love enjoying coming in seeing her working!
Hi, Stephanie. Thanks for taking the time to share your positive experience. We truly appreciate it!
Negative experience: FIND A DIFFERENT GYM. Had to move, and they would not cancel my membership. I ended up having to call abcfiness, and by then racked up months that I didn't use and still have to pay for. Cancelling my membership at PF was a walk in the park compared to this bs.
We are disappointed to hear about your experience, Laura. Please contact us at (806) 803-2302 to discuss your membership cancellation.
Fantastic experience: This gym is one of my favorite ones I’ve been to. Everything is great and the employee who works the over night shift , Emily, is very nice and she is always cleaning and making sure everything looks good for the morning. I would 10/10 recommend this gym to anyone and everyone.
Hi, Eduardo. Thanks for taking the time to share your positive experience. We truly appreciate it!
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TruFit Athletic Clubs appears in the following listings:
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