Old Town Sport&Health

Information about Old Town Sport&Health
22314, Alexandria
Opening hours
- Monday: 5:00 AM – 9:00 PM
- Tuesday: 5:00 AM – 9:00 PM
- Wednesday: 5:00 AM – 9:00 PM
- Thursday: 5:00 AM – 9:00 PM
- Friday: 5:00 AM – 9:00 PM
- Saturday: 7:00 AM – 6:00 PM
- Sunday: 8:00 AM – 6:00 PM
Our comment from FitFit United States about Old Town Sport&Health:
Old Town Sport&Health in Alexandria is a vibrant fitness center that truly excels in providing a welcoming atmosphere and a diverse range of amenities. Members appreciate the friendly and helpful staff, who create a sense of community, ensuring everyone feels at home.
The gym is known for its impeccable cleanliness and an abundance of equipment, providing members with ample opportunity to work out without long wait times. Facilities include modern machines, free weights, and dedicated areas for various fitness classes such as yoga, spinning, and Pilates.
Members rave about the variety of group classes offered, catering to all fitness levels and preferences, ensuring that there is something for everyone. The instructors are described as energetic and motivating, contributing to a fun and engaging workout environment.
While there are many positive aspects, some users have expressed concerns about inconsistent opening hours and staffing during early mornings. Infrequent delays in opening the gym have been noted, leading to frustration among early risers. Additionally, parking can sometimes pose a challenge, although validation is available.
Overall, Old Town Sport&Health provides a high-quality fitness experience with great facilities and an exceptional staff that encourages members to achieve their fitness goals. With an expansive space, friendly ambiance, and dedicated trainers, it remains a top choice for fitness enthusiasts in the area.
Old Town Sport&Health: Opinions

Fantastic experience: Great views, all the space and equipment you need, great value for access to all their locations
Thank you for your 5-star review, Will! We're happy to hear you enjoy the great views, spacious facilities, and value of access to all Onelife Fitness locations.
Fantastic experience: I joined Onelife Old Town almost two years ago. Prior to Covid, I’d been a “gym rat” most of my adult life and was just looking to get close to my former level of fitness after three years of basic workouts at home. I have well surpassed that level and, in my 70s, am in the best shape ever. A major factor is a great trainer. The other is state-of-the-art equipment that allows me to add incrementally more weight while making it virtually impossible—with proper instruction—to injure myself. I love this place.
Thank you for your 5-star review, Nannette! We're happy to hear that Onelife Fitness Old Town and your trainer have helped you surpass your fitness goals with our state-of-the-art equipment. We appreciate you being part of our community!
Fantastic experience: Under a multi-club membership, I’ve exercised at OneLife Old Town for the past three years. The gym itself is well-provisioned, with ample space and equipment. It is well-maintained, consistently clean, and offers a full range of resistance stations, along with the traditional range of free weights. The location has a diverse group of trainers, and membership matches that diversity. Given its location in Old Town Alexandria (Virginia), the membership might skew slightly to an over-50-year-old cohort, to which I include myself. A recent feature that I've found very useful is the Recovery Room, featuring Red Light Therapy, HydroMassage, Percussion, and Compression Therapy. What I find most useful at this location is the number of group exercise classes offered there. Most of these classes are held in one of two large gymnasiums, and classes are offered throughout the day – starting early (at 6 a.m.) and ending late, typically lasting an hour each. I’ve regularly attended Pilates, barre, and OneLife’s high intensity interval training called APEX. Also available are classes in yoga, breath, and meditation, kickboxing, Zumba, Tai Chi, Decade Dance Express, and proprietary training, including LesMills Body Pump and Body Combat, SoulBody Barre, and Cycle Express 30. On any given week I’ve counted more than 60 group classes, all held in one of the two large rooms. My only concern – and it’s not really a complaint – is that recently classes in Tai Chi have been scheduled to end with only five minutes between those classes and the long-standing APEX and Body Pump classes. This becomes a problem when the Tai Chi instructor continues her class beyond the scheduled ending, cutting into time for the two noon-time classes that follow Tai Chi. Perhaps this is the price we must pay for having lots of choices in classes; but some thought might be given to ensuring sufficient time is scheduled between classes. That’s currently not the case on Tuesdays and Thursdays.
Negative experience: Since you only have one life don’t waste any of it at this lackluster gym that will go on charging you nearly two months after you tell them you want to cancel. It is a tired dreary place with limited hours, old equipment, and very aggressive billing practices.
Hello Daniel,
We are sorry to hear of your experience. We do require a 30-day notice to cancel the membership to avoid further billing. Your request did not come in 30-days prior to the March billing. We are very sorry for any confusion with the membership agreement. Your Membership was cancelled effective April 2025. If you have any further questions please contact us at [email protected]. Thank you.
Fantastic experience: Just joined three weeks ago. So far nothing to complain about. The gym is much bigger in person with pretty much everything you could need. Free weights, olympic bars, bumper plates, Smith bars, dumbells up to over 100lbs. All kinds of accessories, plenty of machines, tons of cardio equipment, trx straps, ropes you name it. I have not done any classes because that is not my thing. But all in all a solid gym. Also the staff seems helpful without being overbearing.
Thank you for your 5-star review, Dave! We're happy to hear you're enjoying the wide range of equipment and spacious facilities at Onelife Fitness Old Town, and appreciate our helpful staff. Thank you for being a Onelife Fitness member!
Fantastic experience: This is best gym in N. Virginia. The staff is alway responsive and they have all the equipment and classes that you will ever need.
Thank you for your 5-star review, Will! We're happy to hear you consider us the best gym in N. Virginia and appreciate our responsive staff and comprehensive equipment and classes at Onelife Fitness Old Town.
Negative experience: I’m not someone who usually writes Google reviews but I’ve hit my breaking point with this gym! Pros: this gym is conveniently located and is really the only gym in the area of this size. The classes I’ve tried have been great, with high quality instructors and there’s a wide variety of classes. The people this gym attracts have good gym etiquette, are respectful of space, and generally make the gym a welcoming place to be for people of all fitness levels. Cons: I’ve been a member for 2 years and there have been over 10 times that the gym has not opened on time. I go to the gym at 5 am Monday-Friday and there have been several times where I get there and there is a huge line of people waiting— no one is at the front desk, all the lights are off, and there is no number to call for help. Every time I’ve waited for about 10 minutes and then left— other members have told me that it takes an hour plus for someone to come to open the gym. After a few of these incidents, I reached out to the manager who assured me it wouldn’t happen again. It has happened primarily on Thursday mornings and recently stopped— we have had several months of no issues. However, this morning, the gym did not open and I am therefore writing this review, as it feels like management does not take this issue seriously. If you are a gym that says they open at 5 am daily, you need to open at 5 am daily. For the price that members are paying, they should be able to staff the front desk with more than one person, or at the very least have someone we can contact if this happens again. I want to love this gym, but this issue has continued to persist and makes me want to join somewhere else.
Thank you for your feedback, Natalie. We have checked the logs, and while we had issues previously with our opening staff, they have been replaced. Unfortunately, on Monday we did not open on time, but prior to this it had been quite a few months since we had the incident. Our Club Manager has been made aware of this and will have the issue addressed accordingly, you can reach her at [email protected]. Thank you!
Negative experience: It closes at 6pm on weekend
Thank you for your feedback, Wesley. We apologize for any inconvenience caused by our weekend hours and appreciate your input. We'll take your feedback into consideration as we evaluate our operating hours.
Positive experience: Great view of the Potomac while you're working out, tons of equipment, and I love that you can get unlimited classes. The only thing is that there's another OneLife less than a 10 min drive away that's half the monthly price, so I've switched to that one!
Hello Alex,
We're thrilled to hear you enjoy the view of the Potomac from Onelife Fitness Old Town and our stellar Group Fitness classes! We appreciate you being a Onelife Fitness member!
Fantastic experience: Clean, plenty of machines and weights, not too crowded
Hello Dan!
Thank you for highlighting our gym's cleanliness and the ample availability of machines and weights! We're thrilled that you are always ablet to fit in a great workout at Onelife Fitness Old Town. Thank you for being a Onelife Fitness member!
Positive experience: The staff is amazing, and the gym has everything I need!!
Hello!
Thank you for your kind words! We're thrilled to hear you enjoy our club! If there is anything we can do further improve your experience please reach out to our Club Manager at [email protected]! Thank you!
Fantastic experience: Love this gym. Spacious, friendly and relaxed employees, lots of diverse equipment, yoga room, fitness room, turf, lots of tv’s, plenty of benches and squat racks, sauna, etc. Older crowd so free weights are usually empty. Love that
Fantastic experience: Pretty state of the art facility with good views of the Potomac. Always clean and the staff are super friendly. People who come here are also very nice.
Hello Dennis!
Thank you for your positive feedback about our facility, cleanliness, and the friendliness of our staff and members. We're thrilled you enjoy the views of the Potomac as much as we do! We can't wait to see you again at your next workout!
Negative experience: Does it have a sauna??
Hello Nayib, We do have a sauna at Onelife Fitness Old Town and many of our other locations! I can't locate you as a current or previous member; please feel free to stop in at the club for a full tour, you will be able to see all the amazing amenities we offer - including the sauna! If you have any questions or concerns, please don't hesitate to reach out to our General Manager at [email protected].
Fantastic experience: A gym in an office building? Yes! I've been working out here for almost 3 years. Wonderful staff! Managed well and training dept is committed to you and your fitness goals (mental & physical). Perfect gym if you're looking for a health-club atmosphere, family friendly vibes, convenient location and lessened wait time for equipment. It has all you need to achieve your goals- functional training areas, cardio section and free weight area. Towel service is included and there is a dry sauna as well as a Recovery room coming soon! Members have a 15% discount on Serenity Day Spa services (Massages, Facials, Nail services and Hair salon [located on the Lobby level]) in the building. There is 2hr/3hr street parking and an Upper Deck garage too. Highly recommended.
Hello Nia!
Thanks for leaving us such a wonderful review. We're ecstatic to hear how much you enjoy your workouts at our location and the variety of amenities we have including the discount at Serenity Day Spa! We truly appreciate your kind words about our staff - they will be delighted to read what you wrote! We appreciate you being an awesome Onelife Fitness member - we can't wait to see you at the club again soon!
Negative experience: Not impressed at all by this location. It is an " okay gym". I took a week pass and attended a dozen of classes. Cycling classes were extremely boring: lack of energy, lack of motivation from the trainers... the studio is very small and you have to work in a corner when classes are busy. The main floor with treadmills smells like sweat and humidity. The gym is on 3 floors and it looks like an old office building. When I first came in, nobody suggested to give me a tour of the facility so I was kind of lost. For the price you pay, you expect a top notch facility and services. It is not. Then I tried the Chrystal city location: wow! What a difference. A warm welcome with a complete tour, sparkling and modern building, amazing classes with extra dynamic and committed instructors. And a pool (no pool at old town, another disappointment). Will stay at Chrystal, Old town you must do better.
Hi Aurélie,
We're terribly sorry you Onelife Fitness Old Town meet your expectations! We have great trainers and our members rave about them regularly! We will absolutely reiterate the importance to our front desk team on providing a warm welcoming and offering a tour! Despite your experience at the Onelife Fitness Old Town location we are very happy that you found Onelife Fitness Crystal better suited to your needs! We cannot wait to see you again during your next workout there!
Positive experience: I've been going to OneLife in Clinton, which is new, spacious and just gorgeous. When their schedule doesn't work for me, I occasionally go to Alexandria, still good, although not as nice. This week I came to Old Town location for the first time, because their group class schedule was the most suitable for me. First, I had problem finding parking. I guess it's just the first time coming, next time I'll know. But there are no signs to navigate where to go. I ended up parking on the street. The gym itself doesn't look great, it's looks like an old office building that was transformed into a gym. A lot of hallways, stairs and small rooms connected. The front desk informed me that this club is the "Signature" and I'd have to pay $10 extra for a visit, but she'd waive it since I didn't know. I attended the class. The instructors, Paulina and JJ were both amazing, with great energy and I enjoyed good workout. However, the group class room is tiny, short and wide, several people had to workout in far corners, because it was very crowded. After the class, I asked the front desk what made this club Signature, because compared to Clinton, it looks way worse. She wasn't quite sure in her answer, said something about amenities, but couldn't name anything that this location has and Clinton doesn't. Then she said they focus on older clients and their equipment isn't crowded and classes aren't full. I went on weekday noon. I didn't see the general workout area, but the group class was extremely crowded, because of the small room size. So, they charge more than double the monthly fees, because rich people live around and they don't mind paying. I think the Alexandria location is nicer and Clinton is waaaay better.
Fantastic experience: Club in general is as average as any gym. However, Jennifer, the GM provides exceptional customer service and has some of the best energy I've ever encountered in a gym. Kudos for making a visitor feeling "at home" in your gym.
Hello Brendan!
Thank you for your wonderful words about our staff at Onelife Fitness Old Town, espcially your shout out to Jennifer. We're happy you feel "at home" when you come to the gym! We appreciate having you as a Onelife Fitness member!
Fantastic experience: I always enjoy my workouts here; I workout with my husband who is a trainer/in the fitness industry and it has everything we need. We mostly use the free weights and machines, and have not used the classes yet. But it's always clean, I find it pleasantly warm (especially when Old Town likes to put on it's best 'Arctic tundra' act!), and I really enjoy the front desk staff. They always greet us with a smile and pleasantry, and it's a nice way to start and finish a workout!
Hi Shea,
Thank you for your awesome review of Onelife Fitness Old Town! We're ecstatic to hear how much you and your husband each enjoy your workouts at our location and the variety of equipment and amenities we have! We work very hard to make sure that we are offering the best experience to every member - so happy to hear that our commitment was delivered! Thank you for being an awesome Onelife Fitness member - we hope to see you again at your next workout!
Fantastic experience: Great gym with lots of wonderful trainers and instructors
Positive experience: Have been going here for about a year, it’s a typical gym, with decent variety of cardio and weightlifting equipment. Guest passes are not included in membership and to bring a guest costs $30 for the day, which feels pretty scammy. Only gym I’ve been to that not only does not include guest passes, but charges an egregious amount. If not for that ridiculous policy i’d rate this place higher.
Positive experience: Gym is just OK. When you cancel they will still bill you for the next full calendar month after cancellation. Very greedy.
Hi Andy,
Per the membership agreement we do state that we will charge another month. We're sorry that you felt the club was not for you at this time!
Fantastic experience: I have two great trainers, Jenn Foster and Winston Smith, who are helping me a lot. The gym is clean and the equipment is good. I am thoroughly satisfied.
Hello Anne, Thanks for leaving us such a wonderful review! We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote! We're delighted to see how much you have enjoyed your Personal Training with Jenn and Winston- we'll be sure to pass along the feedback! Our mission is to deliver the ultimate fitness experience to every member, every time and your review reaffirms the hard work we put in every day at Onelife Fitness Old Town. Thanks for your kind words and we look forward to seeing you at the club soon!
Fantastic experience: Great Staff Great Equipment Great Location Great View of the River Check it out!
Thank you very much for such a great review! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!
Fantastic experience: Onelife Fitness Old Town (formerly Sports & Health) is the kind of place that will get you addicted to working out. THE FACILITIES - This gym has ample male and female changing rooms with bathrooms and showers, together with number-coded cabinets where you can safely keep your belongings while exercising. The main equipment level has all-round windows with one side giving an awesome vista of the Potomac river. Equipment include free-weights, machines for the whole body, rubber bands, mats, treadmills, ellipticals, and stationary bikes--all in sufficient number for there never to be a wait time. This level also includes ample carpeted space for stretching and mat-work. One level below there are hardwood-flored, mirrored studio rooms dedicated to such group classes as Pilates, Body-Pump and more. The ground floor has the aforementioned changing rooms, as well as the reception and a well-stocked vending area with protein drinks and other goodies. All spaces are kept spotless by round the clock cleaning staff. THE CLASSES - One of my favorite things about this gym is the variety of classes they offer--both in terms of types and of schedule. Classes include Body-Pump, yoga, Pilates, body-combat, dance, cycling, core, zumba and more. Class times run from early morning to late afternoon, so regardless of one's schedule it's easy to find a convenient slot. Teachers--I have experience with a variety of them--are unfailingly nice and energetic. All classes (as of this writing) are offered at no surcharge. PERSONAL TRAINING - Even with all the positives I have just mentioned, the highlight for me would have to be the personal training offered. I am signed up for one 1/2hr weekly session and after a year I have never been stronger and fitter. The space here is not sufficient for me to extol all the many virtues of my amazing personal trainer, but suffice it to say that I look forward to my session as a challenging and fun weekly highlight. The other trainers that I have seen also seem motivating, energetic, caring, and highly competent. There is a surcharge for this option, but to me it's absolutely worth it. OTHER - As others have mentioned, the gym has an adjacent parking lot, and will validate. Free parking on the street is also available and the rare times that I drive there (I live at walking distance) I have never failed to find a spot. Bear in mind, though, it is on the North edge of Old Town Alexandria, so streets are occasionally full. Communication is great, with a phone app that lets you register for classes, and emails keeping you up to speed with what's happening at the gym, as well as sending you reminders about your schedule. Lastly, membership prices are comparable to other local gyms like the YMCA. BOTTOM LINE - I couldn't be more satisfied. Good job. I never fail to be greeted with a smile and a courteous word, and attending Onelife Fitness Old Town has become a highlight of my (almost) daily routine.
Hello Tom! Thank you for the 5 STARS! Just, WOW! YOU MADE OUR DAY! We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We appreciate you taking the time to shout out our facility including our wide variety of equipment, amenities, Group Fitness classes, and Personal Training options in such beautiful detail! We're honored that your part of our Onelife family! See you at the Club!
Fantastic experience: Ever since that I had moved back to the area a few weeks ago, I have been coming to this gym. It's quite expansive with three levels of space for people to workout. My best guess is that the have around 30 treadmills, and an great number of other cardio type equipment. The location is ideal for me, and I also like the hours that they are open. I work really hard to get here every other day at right around 5:30am. I think weekends they open slightly later. For me it's always best to get the workout completed first thing in the morning, because later on in the day or after work, there wouldn't be a chance for me to workout. My workout always starts out with a 20 minute run followed by a small break. After that I head on over to the incline bench to do 4 sets of 14 presses. Then I spend some time working the biceps, and shoulders. Finally I will always pass time with their abdominal machine. My whole routine lasts for less than one hour, and it's enough for me at this stage. I would definitely recommend this gym to anyone!
Hi Stephanie, Thank you for your awesome review of Onelife Fitness Old Town! We're ecstatic to hear how much you enjoy your workouts at our location and the variety of amenities/equipment we have! Thank you for being an awesome Onelife Fitness member - we hope to see you again at your next workout!
Positive experience: Onelife Fitness in Alexandria, Virginia is an outstanding fitness center that exceeds expectations. The welcoming staff, impeccable cleanliness, and availability of exceptional trainers make every visit a delight. The spacious and well-maintained locker room adds convenience, while the well-designed equipment ensures a stress-free workout. Though the upstairs bathroom could use some improvement, Onelife Fitness remains an great choice for an exceptional fitness experience. In addition to the top-notch gym facilities, Onelife Fitness also offers a variety of group fitness classes including yoga, HIIT, and strength training. These classes provide a fun and motivating environment to work out alongside fellow members and push yourself to new levels of fitness. My only wish is that they had an elliptical glider.
Hello Nick! Thank you for the 4 STARS! We'll be sure to pass along the awesome words about our staff and to our housekeeping, front desk and fitness teams as well! If you would like to connect with the manager directly, about any concerns you may have - you can reach him at [email protected]. We're honored that you're part of our Onelife family! See you at the Club!
Fantastic experience: I love this gym. It has everything but a pool. It's clean, there are tons of classes, and everyone is friendly.
Positive experience: Parkings annoying here but they do validate.
Hello Sun,We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. Being known for our great customer service it came as a surprise, and we would like to make things right.Please give us a call to determine how we can provide you with a solution that makes you smile. We value our customers opinions and would like to thank you for bringing this to our attention.
Fantastic experience: Recently joined. Good place all around. Stuff is overall in good condition. Always clean. Great staff. Appreciate the sauna. Selfishly I love that it is never crowded, but hope they can pick up some more folks; would help with getting more classes.
Thank you very much for such a great review! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!
Fantastic experience: Friendly staff, well cleaned and maintained, and never too busy!
Hi Sam,Thank you for the 5-stars!⭐⭐⭐⭐⭐
Fantastic experience: Convienently located, bigger than expected, and very nice staff. Best is that they open at 5:00am on weekdays.
Thank you for the 5 STARS Jerry! We appreciate you!
Fantastic experience: Excellent staff friendly members. Very clean a variety of classes to fit every lifestyle. I can't say enough other than if you looking for a gym this is the place. Love it love it.
Thank you very much for such a great review! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!
Fantastic experience: Before I started personal training at Old Town Sport&Health I felt completely lost and intimidated upon walking into a gym. Personal training helps me stay accountable as I set and work to develop my fitness goals. The trainers at Sport & Health are incredibly supportive and motivating, but they also push me and challenge me to be the strongest version of myself. I have trained with both Jenn Foster and Keith Kemp. They are absolutely amazing trainers, as well as amazing and inspiring people in general. I truly cannot imagine my life had I not made this commitment to bettering my physical and mental health through personal training. Reaching my fitness goals has been a natural way for me to develop a stronger sense of self confidence and self love. At the end of the day, the best investment you can make is in yourself.
Fantastic experience: Excellent facility! Great staff, equipment and trainers. A truly first rate gym.
Thank you for the awesome 5 STAR review Joel! You made our day!
Fantastic experience: Easily the best gym in the area. LA fitness is dirty and gold's gym is not customer friendly and has a lot of clientele that is rude and extremely loud when they work out. The facility is clean and the staff is very friendly.
Thank you for the 5 STARS and kind words Josh! We are so thrilled to deliver the ultimate fitness experience to you! Thank you for choosing Sport & Health! See you soon!
Negative experience: I will hope to update this review once Covid has cleared, as the low rating applies exclusively to Sport and Health's complete lack of enforcement for Virginia's current pandemic-related safety requirements (mask wearing while inside buildings and not actively exercising, and social distancing). My husband and I have been members since 2007, and have really enjoyed the excellent equipment, friendly staff, and generally non-crowded environment that has made working out a pleasure. Based on our experience over the past months, however, we finally decided to freeze our membership. Fellow gym members walk all over the workout and common areas without wearing face coverings. They sit on equipment--without wearing face coverings--for extended periods of time (on numerous occasions I would complete 2 sets on another machine and individuals would still be there typing novels or whatever on their phones). This would prevent me from using certain machines, cutting into my ability to get the most out of my membership. I would attempt to stay away from people but they'd find the need to use a machine that was right next to mine, within 6', when literally everything else in the area was free. We reported these instances to staff as they piled up, trying to just take care of ourselves and stay away from people who were violating the rules. Nothing was ever done. In fact, the last time I was there, I saw the manager walk right by a no-face-covering member without saying anything. After seeing that, and many attempts to keep ourselves away from others, we decided it's not possible to maintain a reasonably low risk level in this gym.
Hello Diana and thank you for writing. We are always open to constructive feedback and appreciate you sharing your thoughts. Our General Manager, Brett is going to reach out to you directly to address your concerns. (His email address is [email protected] in case you need his email) Thank you!
Negative experience: 5 stars for the trainers, instructors, and (most) staff. They’ve always been great, informative, and motivating, and I'm certain are all underpaid. I was a faithful member for nearly 8 years and boldly returned during Covid shortly after facilities reopened during June 2020, but feel like things went drastically downhill. I would sometimes go during empty, off-peak hours (like 2-3pm on a Friday) to use the OneLife Anywhere app in the studios by myself, I was repeatedly told to use headphones instead of my own audio - the audio from my ipad was lower than the background music played upstairs. It was absurd - not everyone has expensive airpods and can workout with a cord flying around - I was using the company’s app and facilities as a paying member, when no one was around. Communication has also gone sour - class changes, and most importantly things like the air conditioning being out for over a week (IN THE SUMMER) is unacceptable. No messaging sent out - you just realize upon arrival that the gym floor felt like, and smelled like worn, gym clothes were sitting in someone’s car parked in the sun for a month. Yes they said we could use other facilities, but how about a quick email update to members? Instead of finding out, repeatedly, only when we got there? The AC going out is not a new thing, but for this long, without any communication... that's not cool. I feel awful for the trainers and staff that had to work in those conditions, and don’t know why the AC was out for so long - but mailing an update to members is not unreasonable. I used to love coming here, and have even made a few friends at the gym - but for the rates we pay at OTS&H (which is more than double gyms in the same family) I feel it's not worth it. So I “downgraded” to OneLife, for less than half the monthly fee (but regular AC)
Hello Razia and thank you for writing- We appreciate the kind words and 5 Stars for the trainers, instructors and team you mentioned very much. We are also always open to constructive feedback and we apologize for the inconveniences including the doggone AC issue that was a hassle for everyone, as it was taking forever to get the parts we needed to fix the problem. (we were unhappy about that too, believe us. We know it's no fun to workout in a hot setting...ugh)We'd be happy to communicate with you directly to address your collection of concerns and any potential miscommunication. You can reach our General Manager, Brett at [email protected]. Thank you again for sharing your thoughts!
Fantastic experience: For those of us who are committed to “work out”, even at age 79, the weight room part is essential (I bench my own weight) There are a multitude of resistance machines, stationary bikes, and many yoga and other classes and top notch trainers. Worth every penny.
Thank you, Bill! We appreciate you taking the time to share your personal experience!
Fantastic experience: Great staff. Working doubly hard during this tough period. Thanks to the Staff!
Thanks William!
Fantastic experience: Well run Sport & Health with nice views of the Potomac River. Also offers many fitness classes.
Thank you, Saundra!
Negative experience: Don’t even waste your time. Commit to this facility once, and you will never be able to get out of it. Their cancellation policies are really weird. Also if you think the management can help you? No they can’t, they could care less. The last person to talk to is Tomoko. She has proved many times on how incompetent she is. However, the only positive thing about this gym is some of its instructors, while the majority of others aren’t. I’m incredibly disappointed and I really hope I can get out of it sooner than later. There are better clubs out there.
Hi Kristina, thank you for your review. We apologize if any part of your membership agreement was confusing. Our manager, Marty, would be happy to review it with you, and help make any account changes easier. He can be reached at [email protected]. Thank you.
Fantastic experience: Full disclosure - I am a group ex instructor at OTSH, however, my review is specifically about Kids Club and has nothing to do with my employment. Tony, who is at Kids Club on MWF and Sunday, is one of the greatest assets that OTSH has. It's a nice perk when clubs offer free child care but Tony is above and beyond what you would hope for while you take a class or go workout upstairs. He is patient, kind, fun, energetic, and honestly just a baby whisperer. A big shout out to Tony for being an incredible part of the gym.
Thank you for the great review, Meghan! Way to go, Tony!!
Fantastic experience: I love this club! So glad I joined... the team is spectacular and I love the weight floor. The equipment selection makes it easy breezy for me to get my workout in. I also loved the Smart Start process- it gave me a good vision of where I am currently and what my potential is in reference to my fitness goals. 100% recommend this club if you're in the market for a great gym in the area!
Fantastic experience: Such nice people and great facility! My family loves going there. Employees are always smiling and welcoming us in, and it is obvious that they care about each of their members. Thank you for such a good experience!
Fantastic experience: Sport and Health is becoming our second home because are there working out and taking classes so much :). I started coming here for the amazing Pilates classes (taught by Katy!)- even my husband never misses a class! I also recommend the wonderful barre and yoga classes. They are studio quality, but included with the membership. The fitness floor is great with a lot of elliptical machines and other equipment, and I generally don't have trouble getting a machine or finding space to stretch. The locker rooms are very convenient with large towels for showering. And, there is a great filtered water machine that keeps us hydrated! Highly recommend the club!!
Woohoo! Thanks so much Sarah! Our team will be thrilled to read your review. Keep up those classes - both you and your hubby - and we'll see you soon at the club!
Fantastic experience: I used to be a member with Sport&Health and loved it so much that I applied for a position with the company. I have been an employee here for 3yrs now and I enjoy it very much.
Thanks Sarah! We love that! Keep up the great work!
Fantastic experience: I've never belonged to a gym so comfortable and inviting as Sport & Health Old Town. Everyone who works here is incredibly friendly and helpful, the place is spotless and has awesome machines, plus they are always thriving to stay on top of top trends and techniques. I take several classes on a regular basis and they are killer—in a good way. I especially like Evie's Tabata class, the Barre classes, and the Trainers Mix class. My kids LOVE the kids watch caregivers which makes it easy to take them along with me! I've worked with several of the personal trainers and they are incredible—so knowledgeable and make workouts fun (and hard!). This place is the best!
Negative experience: This gym encourages the harassment and abuse of other members at the gym. Completely unprofessional.
Your review does not meet the standards of google. We cannot respond as you have not identified yourself as a member or guest.
Positive experience: Great gym, great people, great facilities (despite being in a building that could use an upgrade). My only complaints are about parking, which can sometimes be hard to find (especially in January when the resolutionists show up), and despite being a large gym, it can get pretty crowded.
Hi Charles - Thanks for the review! We have added parking on the upper deck after 5pm for members. Our GM, Marty, can answer any questions to help streamline your parking and workout time - [email protected].
Negative experience: I was seriously considering joining this gym, but Marty was very condescending when I asked what the membership cost was. He asked what gym I used to belong to and then proceeded to tell me that it's probably not what I'm looking for. He assumed I couldn't afford it and told me it's $250 plus $80/mo. The whole conversation was short and curt. I told him that I was insulted of how he addressed me. At first, he responded with I didn't say that. And when I repeated what he said, he reluctantly and superficially apologized. Then asked coldly if I wanted to come and see it. I told him I've been inside that gym before as I had lived in OT for over 20 years and have friends that go there. Too bad they have a guy like him to represent that company because I actually kinda like that gym. He even assumed I didn't live in the area and said that that in itself would not be beneficial. I actually live down the street. Let me put it this way, he did everything right to discourage me from joining. They should replace him with a friendlier person and maybe, their membership would increase and do better.
We are sorry for an experience less than you expected. Our manager Marty receives many positive comments from our members. We’d love to have you visit again and speak to any of our team. You can reach us at [email protected].
Fantastic experience: I've never belonged to a gym so comfortable and inviting as Sport & Health Old Town. Everyone who works here is incredibly friendly and helpful, the place is spotless and has awesome machines, plus they are always thriving to stay on top of top trends and techniques. I take several classes on a regular basis and they are killer—in a good way. I especially like Evie's Tabata class, the Barre classes, and the Trainers Mix class. My kids LOVE the kids watch caregivers which makes it easy to take them along with me! I've worked with several of the personal trainers and they are incredible—so knowledgeable and make workouts fun (and hard!). This place is the best!
Thanks BV. Glad you are taking advantage of all the club has to offer. Keep up those workouts and classes! See you soon!
Fantastic experience: Love the improvements they have made recently to this gym. Very friendly staff and many of the classes they offer rival those of private studios. They have improved many of the class spaces due to their overwhelming popularity with the members. Definitely recommend you check out this great community-based gym!
Thanks Alex. Glad you are enjoying the club improvements and all the new spaces. We think they are pretty great too and our members are great as well! Thanks for the review and see you soon at the club!
Fantastic experience: Oldtown Sport and Health is such an amazing gym! The energy is one of a kind! ❤❤❤❤❤❤
Fantastic experience: I love the club and the staff here at Old Town!!! They are so friendly and fun to be around and always willing to lend a hand.
Fantastic experience: Yoga yoga yoga. And a a whole lot more. Too many great instructors to mention but Jess, Katy, Amanda, and this guy named Chuck, all so great. Plus sooo many other classes. And connected with Serenity Day Spa where amazing massage therapists like Trace Berg are available in the same building.
Thanks Chuck! Appreciate the review and shout out to Yoga AND the Serenity Day Spa Team! See you soon!
Fantastic experience: Now with free parking!!! The only thing this club was missing and now it has it. Go see Marty and Patrick great guys always helpful and smiling. Staff is great.
Fantastic experience: Never packed! Always peaceful! Front staff a whole lot better than when I was going to planet fitness and LA FITNESS "who had the worst desk staff ever" also they have loads and loads of machines and everything else.. the classes are awesome although I keep missing the yoga classes smh lol
Thanks Dejuan! We appreciate the review and the shout out to the Front Desk team! Let's get you in that Yoga class in the awesome new studio and be sure to try out the Zone4 program and new space upstairs. Free Trail for all members - just email us at [email protected]. See you soon!
Fantastic experience: Old Town Sport&health is a top notch fitness club. The staff are very friendly and professional. The club is clean and they have everything you need! I could not be happier with my experience
Fantastic experience: The best trainers in the business.. From functional training, corrective exercises, explosive performance, weight training and boxing.
Fantastic experience: One of my favorite clubs! Every class I have taken has been excellent! The instructors are the best around. The manager Marty and all of their front desk staff is always so friendly and welcoming. The trainers have been super helpful when I have questions. The club is always clean and I truly look forward to going!
Fantastic experience: Old Town Sport and Health is a fantastic gym! Great staff, they are always welcoming. There are various machines/equipments for everybody. The classes are enjoyable and fun, not to mention also the zone 4 program offer effective workouts ! It is always a nice experience
Thanks Michele! We appreciate the review and thanks for being a member!
Fantastic experience: 5 Stars again for this club! I love it here and all the staff are top notch and always willing to help. GM Marty and Fitness Director Justin are here to help us all get the best workout. Club is always clean and the team is friendly and smiling. Best in Old Town! Love this club! Right off the bike and walking trails so easy acccess to and from. Staff is always friendly and greets me by name. Club is clean and classes are so much fun with Evie and her team. Tons of equipment to choose from and trainers always willing to help. You get what you pay for and this club has it all. I am a happy member and highly recommend it.
Thanks for the review! We do appreciate it and see you soon at the Club!
Fantastic experience: Every employee at this gym is pleasant, willing to help and is always smiling. That goes for the Kids Club room as well, where they often do their best to keep the tv OFF (hurray from all of the parents out there)! The entire facility is kept extremely clean and always feels updated. Windows surround you on both workout floors; it's a very uplifting space and you probably won't find another gym filled with as much light. Although the lounge could benefit from more comfortable (less fluorescent) lighting, there is plenty of space there to wind down after a workout with coffee or tea, which they provide. In my experience, if there any concerns, just talk to one of the two Sarahs in management and they'll do everything possible to make your experience better.
Thanks Kristen! Glad you are enjoying the club and the Kids Club so much. The team works hard so they will be thrilled to hear your kind words. Definitely see Sarah for any questions! Let us know if we can anything else for you and thanks for being a member!
Fantastic experience: This is a great club! The people are friendly, place is clean and it has tons of classes. It even has a reformer studio!!
Fantastic experience: You won't find a place as friendly and accommodating as this. Spotless facilities from top to bottom and knowledgeable staff that cater to everyone's individual experience. Tons of equipment means you never have to wait for a machine or bench to open up. Get your money's worth and go here to get them gains!
Thanks Levi!
Fantastic experience: I love my gym! The trainers and staff make it so much fun to come in every day, and the gym itself is very spacious with tons of equipment, so I never get bored with my workouts!
Thanks Madeline! Glad you workouts are going well and we appreciate the shout out to the team. See you soon at the club!
Fantastic experience: Clean and well equipped. The staff is great and goes the extra mile to help out with any problems. And excellent yoga programs by Chuck!
Thanks Johnathan!
Fantastic experience: Clean club & friendly staff. Love this place, always clean & the team there is very helpful & friendly. There's plenty of equipment and it has a nice community feel to it. The GM, Marty, is always around helping people.
Thanks Mark! Appreciate the review!
Fantastic experience: Old Town Sport&Health rocks! The staff are unbelievably friendly and caring! Justin, Marty, Evie, Neely just to name a few! All of the upgrades to the club are so awesome and just goes to show how much they care about the member's experience! Also the club is SO clean! I can't wait to try all of the new equipment and classes!
Fantastic experience: The staff and management at Old Town Sport & Health create the most welcoming and friendly atmosphere! Any questions you may have, they are more than happy to help. The facility is clean, they have an awesome selection of classes, and plenty of equipment to choose from. This club keeps your motivation to stay fit at an all time high!
Thanks Nicole!
Fantastic experience: Great club! I would recommend completing a smart start or fitness consultation for anyone struggling with their fitness goals or looking to take their program to the next level!
Fantastic experience: The staff at Old Town S&H is always friendly. Would definitely recommend this club!
Fantastic experience: Friendly staff, clean club with lots of workout options. Great place to grab a workout!
Fantastic experience: Awesome fitness facility. Staff is extremely caring and dedicated. Clean and modern. Best Mind Body room around. State of the art Bikes in their cycle room. Fun instructors full of high energy
Hi Darline - thanks for the review. Glad the classes are workout out for you. Hope you've had a chance to see the new studios too! See you soon at the club!
Fantastic experience: Friendly, clean, nice equipment. And if you're staying at a nearby hotel the guest rate is $10 for a day pass.
Fantastic experience: All staff are friendly and helpful. Beautiful group fitness studios. State of the art equipment. What else could you ask for?
Fantastic experience: Excellent place that is clean and up to date. They focus on a safe and respectful environment for those who are there. Thank you, Old Town Sport and Health!
Negative experience: All I have to say is watch yourself in the bathroom.
Fantastic experience: Love the classes spin and yoga
Thanks Jodie!
Fantastic experience: I love this club!
Thanks Sarah!
Fantastic experience: Great place always clean very friendly and helpful staff keep up the grear work!!!
Thanks Michael!
Negative experience: Management is hateful and intolerant. Worst gym ever.
Negative experience: Poor Managerial choices on keeping members safe.
Negative experience: Cancels membership based on political views. truly sad.
Fantastic experience: Great atmosphere, even greater staff!
Thanks Jon!
Fantastic experience: Best group exercise classes anywhere
Thanks Chris!
Negative experience: This place will terminate your membership if you are the victim of harassment by another member while supporting members who bully others.
Fantastic experience: Good local gym Prices ok Equipment ok Views Great
Thanks Robert! We appreciate the review!
Negative experience: Cancels membership of regular because their political views 'offended' a feminist. Terrible business practice and handling. 1/5.
Fantastic experience: I'm absolutely astounded by the negative reviews here as they simply do not mirror anything about my experiences with this gym. I started working out here in 2011 after suffering through a miserable back injury from a bicycling accident. I was weakened, 25 pounds overweight, out of shape, and knew that I had a long road to recovering my health ahead of me and I was feeling overwhelmed by the size of the task ahead of me. Fortunately fate was on my side and this gym happened to be nearly across the street from my office and they gave me a free workout with a personal trainer as part of the signup deal. I was nervous about re-injuring my back and was frank with my trainer Jamaal about that, but also how I was feeling about myself and what I wanted to accomplish. My goal was to get back to a healthy weight, and to learn to workout in such a way as to just take care of my body. I had no aim to become a bodybuilder at 44 years old; I just wanted to learn to take care of myself physically. He listened, and created a high intensity workout for me that we would go through on Mondays and I would repeat on my own two more days during the week. We developed a warm friendship and that helped motivate me to push myself when we worked out because I trusted him and believed in what we were doing. So that workout addressed both the need for aerobic exercise and strength training. The next area for me to address was my diet, which this gym also helped with by providing access to Diet To Go. That program was exactly what I needed; structured, nutritious, prepared meals that I could pick up at the gym, take home with me and enjoy. The weight poured off me, I went from 210 to 185 in just a few months. I have come to somewhat enjoy exercise and have made it a way of life. I may never love it, but have learned that it’s simply a necessary ritual that allows me to enjoy the benefits of good health. Though I’m not in love with working out, this gym has helped me stick with it. And they do so by providing a clean, spacious, well-equipped facility that also happens to be in superb location. But most importantly the staff makes me feel connected to a community there. I have barely a foot in the door before I am greeting by name by smiling, friendly faces of people enjoying themselves at work. I was away for 2 years and was glad to see that nearly every staff member there was someone who had been there back when I first joined in 2011. That speaks volumes about a place of business, and I know from experience that I can ask any of the trainers for advice on technique or anything else I need help with. It’s first rate facility and the membership is well worth it. I’ll be coming back as long as things remain as they are.
Thanks John! The Old Town team will be trilled by your review and kind words. I will be sure to let them know. Congrats on your success and thanks so much for being a long term and loyal member. Keep up the workouts and we'll see you soon in the club!
Fantastic experience: Friendly staff, clean facilities with a great variety of classes and top-notch trainers -- including, but not limited to --Evie, Katy, Meghan, Cindy, and Blue w/TNT. My only complaint (minor complaint, so I guess my rating should be 4.5) is that the weights are sometimes left on the equipment by the previous member. Although I would like to think I could squat 200 pounds, I know it would not be wise (or pretty) so I end up having to put away Superman's weights. Like I said, it's a minor complaint.
Hi Doreen,I am so sorry that I missed responding to you last week. Thank you so much for the review and compliments to the Old Town team. I have pass along your equipment feedback to the fitness team as well. Have a great day and see you soon at Old Town!
Fantastic experience: The Old Town S&H club is absolutely perfect. As a result, I've been a member for several years. The management and staff are very knowledgeable, professional and yet friendly. The classes are the best. The club is clean and well-kept. The members are nice people. And location really is everything. It's a wonderful gym and much more!
Hi Lorriane,Thanks so much for the review and for being a great member with us! I will be sure to pass along your compliments to the team. We do appreciate it and let us know if we can do anything to help you in the club! See you soon.
Fantastic experience: I love this gym! Everyone that works there always has a smile on their face and they are always helpful. I love taking their classes and training with Rob and the EP program here! It is AWESOME!!
Thanks Neely!
Fantastic experience: The staff are beyond inspiring from the time I walk in until the time I walk out. They focus on the goals of their members and take the necessary steps to ensure positive results. Membership seems to follow up more often then none which motivates me even more. If i could give a thousand and one stars I'd still wish to give more. Thumbs up #TeamOldTown
Hi Zaneta,My apologies for the delay in responding to your review. Thank you so much for taking the time to post your kind words. I will be sure to pass them along to the Old Town team. Let us know if we can do anything to help you and thanks for being a member!
Fantastic experience: To be honest this facility is TRULY A HIDDEN GEM!! Compared to most gyms which may be at a lower price point this Sport & Health offers all the BANG FOR YOUR BUCK and money is not wasted at all. The service from Colleen Lemorie (Sales Consultant) was nothing pushy but eye opening knowing that just for a little extra I would save more in the long run but also make sure I would save my body and get the results I aspire for with her team. The Persoanl Trainers truly take note of what your goals are and make sure you achieve them, overall the whole staff there is one big family that truly cares for clients and making sure they get the service they need but also attaing there goals that much easier. I will recommend everyone I know to come to the Old Town Sport & Health and see the wonders they work.
Fantastic experience: Member for 5 years. I love Sport and Health! They have tons of classes and variety! Yoga, Bang and Cycling: my favorites. I also do my own workouts and there is plenty of cardio, free weights and machines to keep me busy. Everyone is friendly and helpful. And it's CLEAN!!
Thanks Kat! We do appreciate the review and glad you are enjoying the club. See you soon!
Fantastic experience: Great club with tremendous people! A friendly, welcoming atmosphere every time I walk in, beautiful studios overlooking the river, big list of classes, and a knowledgeable training staff. This club inspires me to work out and offers all the amenities to do so.
Thanks for the review! See you soon at the club!
Negative experience: Too expensive. No pool.
Negative experience: This gym is awful. Totally outdated; equipment isn't maintained. The clientele skews older, which is fine, but it can lead to a very demotivating environment. Personal Trainers are rude- they completely take over the free workout space and don't give members who aren't with trainers space to workout alongside them. Completely overpriced for what you get.
Hello Bonnie,Thank you for taking the time to leave us a review. We find our older clients very motivating as they embody "fitness for every body". We will pass along your feedback to our training staff and please let us know if there is anything we can help you with inside of the clubs.
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