
Information about Court South
37912, Knoxville
Opening hours
- Monday: 5:00 AM – 11:00 PM
- Tuesday: 5:00 AM – 11:00 PM
- Wednesday: 5:00 AM – 11:00 PM
- Thursday: 5:00 AM – 11:00 PM
- Friday: 5:00 AM – 11:00 PM
- Saturday: 7:00 AM – 7:00 PM
- Sunday: 7:00 AM – 7:00 PM
Our comment from FitFit United States about Court South:
Welcome to Court South, an exceptional fitness center located in Knoxville, Tennessee. Our gym has received various feedback from members and visitors, highlighting a mix of commendable aspects and areas for improvement.
What Members Love:
- The friendly and helpful staff create a welcoming environment, making members feel like part of a community.
- Many appreciate the extensive range of equipment available, including a unique cardio theater that makes workouts enjoyable.
- Numerous patrons have noted the cleanliness of the facility, which contributes to a positive workout experience.
- The gym provides excellent childcare services, making it a convenient choice for families.
- Many members are loyal due to the personalized attention they receive from management and trainers, fostering a sense of belonging.
Areas of Improvement:
- Some users have expressed concerns about the lengthy contracts required for memberships, noting the difficulty in cancellation.
- There have been mentions of older equipment and the need for updates in certain areas of the gym.
- Feedback regarding the customer service experiences during billing issues has pointed to a need for improved responsiveness.
- A few members have pointed out the lack of private spaces for workouts, which might deter some from joining.
Despite the areas of concern, Court South remains a popular choice among fitness enthusiasts who appreciate the supportive atmosphere and community feel. We encourage prospective members to visit and see firsthand what makes our gym a beloved home for many.
Services, Machines and Guided Classes
Court South: Opinions

Positive experience: is it on the same scale as lifetime fitness?
Hi Tony, please email us at [email protected] with the best number to reach you. We will follow up with you directly to gather more information so that we can properly address your concerns. Thank you.
Negative experience: Be prepared to pay a $269.00 cancellation fee if you move. Even if you move FORTY THREE MILES away from the gym and have two pieces of evidence that you moved. We didn’t have any problems with National Fitness until we moved to a remote town and needed to cancel. We were members there for a while. We argued with them and ultimately lost. Now NFC can enjoy this review forever. Have the day you deserve.
Hi Shelley. We're sorry to hear that this is your impression. We'd be happy to have our Member Care team review your account and work towards a resolution. Please email us at [email protected] with the best number and time to contact you.
Fantastic experience: Not a “TikTok” gym like other places can be. Great staff; friendly and helpful. Clean and current equipment. Never feels too crowded. Probably one of the best gyms in Knoxville.
Hi Joshua, thank you for the great review! We're happy to hear that you are enjoying your membership, and we will be sure to share your feedback with the team at the Knoxville location. We look forward to seeing you again soon!
Fantastic experience: The aquatic center sets National Fitness apart from many other fitness facilities!! Lap pool, hot tub, steam room, and sauna!!
This review means so much to us, John. Thank you for taking the time to share this great feedback. We're happy to hear that you and your family are enjoying your National Fitness Center membership!
Fantastic experience: Came to Knoxville for a work trip, got a guest pass here, so worth it. Front desk was super helpful. Great gym, had everything I needed.
Thank you for your review, Brocton. We appreciate your feedback and hope you continue to enjoy the club!
Fantastic experience: Fantastic gym and health club. Tons of equipment, free weights, machines, treadmills, and more. Staff keeps things clean and shiny. Merchants Road club is not very crowded plus great hours!
Hi Barry, thank you for the great review! We're happy to hear that you are enjoying your membership, and we will be sure to share your feedback with the team at the Knoxville location. We look forward to seeing you again soon!
Negative experience: Not many people working out and tanning is in the obsolete category. Beds were old as well as the bulbs.
Thank you for the review, Lennis. We apologize for falling short of your expectations and would appreciate any additional feedback on how we can improve. Please share with us at [email protected]
Fantastic experience: The hours are perfect and the equipment offered is everything needed. The staff are great and add an element of being at home without being a distraction or invasive during your workout. The only downside is cost, but I won’t say it’s without the benefits. You get what you pay for and in my opinion you get a lot especially the more often you visit. Great experience for the serious gym-goer who shows up 3+ times a week
Hi Aaron, thank you for the great review! We're happy to hear that you are enjoying your membership, and we will be sure to share your feedback with the team at the Knoxville location. We look forward to seeing you again soon!
Fantastic experience: The equipment, the cleanliness of the facility, but most of all, the professionalism and friendliness of the staff makes the whole experience of NFC Merchants FANTASTIC!!
Thank you for the awesome review, Rick! We really appreciate you being such a loyal National Fitness Center member. We will be sure to share the awesome feedback with the team at the Knoxville club!
Fantastic experience: Friendly staff, equipment well maintained, club is clean, plenty of options free weights and machines. Aerobics classes
We love this, Gene! Thank you for taking the time to share your feedback.
Negative experience: I walked in this place on 10/27/24 requesting a tour. They insisted on my electronic signature before giving me a tour. I walked out. Forget this place.
We're sorry to see that your experience with us wasn't great. Any tips on how we can improve? Please share them with us at [email protected].
Fantastic experience: I visited from out of state and i’ve got to say this gym is awesome! Never seen a hot tub, steam room, and sauna all in one locker room. The worker Reece was extremely nice and knowledgable. He even took time to give me a whole tour of the place.
This review means so much to us, Justin. Thank you for taking the time to share this great feedback. We're happy to hear that you and your family are enjoying your National Fitness Center membership!
Fantastic experience: I so enjoyed my time at NFC. The facilities are incredible and the staff is friendly and helpful. Even ending my subscription was quick and painless. I went to the gym about a month before my term was expiring, spoke directly with the manager of the Knoxville West location, and got everything taken care of within 5 minutes. The manager (I forget his name) was kind, professional, and made the process so smooth. I'd be happy to sign up again in the future.
We appreciate you, Eric! Thank you for taking the time to share your feedback.
Negative experience: Actual criminals. The most predatory 3-year mandated contract that I've ever seen. Should be shut down immediately
Negative experience: Facilities not that great. They lock you into a long term contract. Totally not worth it. Other gyms offer way more in quality and flexibility.
Fantastic experience: Great staff and wonderful workout
We appreciate you, Jo! Thank you for taking the time to share your feedback.
Negative experience: Company is toxic and predatory. This usually takes the form of them signing you up for a multiyear contract. In my personal experience, I got a membership and the guy told me it had to be a two year contract. I called his bluff, and he offered me a month to month contract. When my wife signed up though, she assumed it would be month to month, and the guy put her on a three year contract without mentioning it. When I tried to get them to fix the issued, they threatened to sue if we stopped making payments. Three years later, we have nothing but contempt for these people. If you look them up on the Knox County General Sessions, you'll see they've got hundreds of civil court cases pending. These peoples' business relies on a model that's a cross between the credit card industry and the used car sales industry, where they use manipulative sales tactics to get you to sign for as long as possible. If you pay great, if you don't, great. They'll sue you and collect interest to line their scummy pockets.
Fantastic experience: Excellent
John, thank you for this outstanding rating!
Fantastic experience: Very clean, Excellent Staff, Very helpful. I am a beginner and everyone is so nice and always great at answering any questions or concerns I have. Highly Recommend
Lynda - We are so glad you have felt welcomed at NFC and really appreciate you taking the time to leave a review! We hope you continue to enjoy everything that we offer!
Fantastic experience: Really like the upgrade of the club on Merchant's. I would recommend this one to anyone who I knew was wanting to start working out .
Hi Michael, thanks for the good rating!
Fantastic experience: A good way to get fit. Newer equipment and friendly other gym goers. Currently undergoing renovations so I can’t wait to see the finished results
Rafael, thank you for taking the time to leave us this outstanding review!
Negative experience: In my opinion you shouldn’t go near this place unless you are good with an impossible to get out of contract. I think they are so shady. And Kim in billing seems extremely rude over the phone.
Negative experience: I am currently a member of court south national fitness in Knoxville TN. I recently became a 100% disabled veteran of the marine corps last month. My injuries do not allow me to work out anymore. I got medical letters that they requested and two letters from the veterans affairs of this issue. The management department has denied my cancellation 3 times now. They said there’s no disability clause after asking for all of these letters…. When asked for a letter of the reason for denial, they could not provide a letter. This place has been unclean, green pool, nasty equipment, and bad child care. If I could give it a zero review I would. Do NOT get a membership with national fitness unless you want to keep that membership even if your 100% disabled. ** I have given multiple letters from my doctor and veterans affairs that my conditioned worsened in July (thats why I no longer attended) and I became 100% disabled, so more than I was when I joined. I also provided information that I am now under the care of a physical therapists. Court South response was that a disability is not in their contract for dismissal of membership. So I will have to wait until I move out of state to get out of membership.
Jaimie, first of all thank you for membership with us and thank you for your service. Our records differ from the review you've posted here. Based on the medical records you've provided, we show you having a disability status very near when you first joined and yet still using our facilities frequently (several times every month) until July of this year yet not providing any documents to show any change that has occurred to your status. Please reach out with any updates on your situation by calling 865-602-2600 as we would love to help resolve this issue for you.
Negative experience: I feel like I'm being glared at by the black lady who works the counter every time I walk in and it deters me from wanting to come here. That's the honest truth. I have a gym membership and I wish I felt like using it, gyms should be awesome and inviting and I don't feel any of that here. The neighborhood's already a big enough barrier to deal with (and this is coming from someone who grew up here)
The Skate Map, we are shocked to hear your review. This is the first time we've ever received a comment of this nature. We'd love to talk with you and understand further about why you are having this experience so we can rectify the situation. We want you and all members to feel welcome and comfortable at all of our facilities. Please give us a call at 865-688-3600.
Fantastic experience: Staff is extremely friendly. Love the cardio theater. New movies all the time and really helps pass the time. Plenty of equipment and never too busy in the evenings. Quiet, spacious, and comfortable. Love it!
Negative experience: DO NOT COMMIT TO ANY CONTRACT WITH NATIONAL FITNESS CENTER. NFC engages in "Bait and Switch" scams and Corporate abets their fraudulent behavior! This is what happened to me: I spoke with a NFC "membership consultant" who promised me these terms and conditions: 1. A month-to-month membership where I would pay $39.95 per month; 2. I would be allowed to terminate the membership agreement by giving notice to NFC Merchant before the next billing date (the 17th day of each month). I also informed the employee that I CANNOT enter into their "suggested" 3 year contract. Once we agreed on the terms, he had me sign an electronic signature block on the computer. I signed multiple signature blocks and he orally explained the purpose of each block. I was not provided with a written agreement to read and did not sign a paper contract. Based on everything that he told me, I believed I was signing up for a month-to-month gym membership. I later found out that the NFC employee had signed me up for a 3-year term agreement. In short, NFC defrauded me. To peacefully resolve this dispute, I wrote a letter to NFC Vice-President, Mr. Randy Williams, under the assumption that NFC Merchant does not engage in this sort of bait and switch tactic on a routine basis. The NFC Board of Directors, however, refused to cooperate. I did not learn I was a victim of fraud until I contacted NFC Merchant to cancel my membership. I had a change in my financial circumstances and cannot afford a $39.95/month gym membership. The purpose of this review is to caution other foreseeable victims from NFC, Merchant's misrepresentation of their terms and conditions. I also filed a formal consumer's complaint with the Attorney General because The Tennessee Consumer Protection Act (TCPA) "protect[s] consumers from unfair and deceptive practices in the court of trade and commerce." T.C.A. § 47-18-109.
Negative experience: I have to say I am very disappointed in Court South or National Fitness. As much as you pay for a membership, you would think you would be entitled to a few necessities. I understand you are remodeling, but to still be open and not have access to a restroom is just UNBELIEVABLE AND UNACCEPTABLE. It is bad enough your customers cannot use the restroom, but what about your employees. And in this day and age of Covid and the Flu, not being able to wash your hands is, well, spreading germs on the equipment. You would be better off closing until the remodel is done, because closing half of the gym and forcing everyone into a 500ft area with no restroom is just crazy.
Christopher, yes we have been performing renovations on our Court South location. We are so excited about the fantastic changes the members of this location will be experiencing in this coming year! During this time, there has always been access to a restroom as we think that is a common, mandatory courtesy for both our members and staff. The main locker rooms are down but members and staff can use the restroom on the second floor and when we had the 2nd floor closed, everyone was encouraged to use the restroom in our childcare. Additionally, during these times of renovations we have allowed all members to attend our location on Tazewell Pike ( 4 miles away). Thank you for brining this information to us as we now realize some members may not have been aware of these options available to them.
Fantastic experience: Have been very happy with my experience at Court South. Trainers are helpful & always willing to answer questions.
Thank you very much Mick! We are happy you have been enjoying your experience. Let us know if you ever need anything because that's what we are here for. Thanks again for the awesome review!
Positive experience: Need to clean the bathrooms and exercise floors better. Instructors Lisa is great?!
Thank you for your feedback Douglas as we are always looking for ways we can improve the member experience. We, as many others in the area, have suffered with staff shortages, but will be making cleanliness a priority. Thank you for the shout out for our group fitness instructors, LisA!
Fantastic experience: Love this gym location! Ron is the best and he really makes the gym feel warm and welcoming. It feels like a community and more personal than some of the other bigger national fitness locations. Bigger isn’t always better… Equipment is decent and gets the job done- some of it needs to be replaced and is currently and I appreciate that. Pool is always clean in summer and hardly ever crowded. My kids love the baby pool area and the childcare workers here are the best. My kids ask to go to Mr. Ron’s gym rather than tazewell pike location. I’m happy with our membership and the childcare that’s included, overall great deal and for someone who works out 4-5 times a week being locked into a gym contract doesn’t bother me because I know I’m going to show up. This is a commitment and a lifestyle for me and my family =)
Hi Josie, we appreciate your praise and enthusiasm for our club! Thanks for choosing us to be your fitness family!
Fantastic experience: Just a great place to work out love the staff and the environment more old school and my kind of place Ron the manager is a great guy
The 5-star rating made our day even better! Thanks, Russ, for choosing NFC Knoxville and for your shout-out to Ron. Take care.
Fantastic experience: Ron the sales manager did a great job showing us the gym and displaying the different membership options. I Love the gym location and the facility is perfect for what my family needs. Thanks NFC.
Hi Kevin, thanks for taking the time to share your experience at our gym -- and thanks for the shout out for Ron! Welcome to the National Fitness Center family! :)
Fantastic experience: I love my family at court south! Great people,staff and environment!
Thanks so much for spreading the love. We love having you as a part of the NFC family!
Fantastic experience: That don’t even have a full court
Thank you for the 5-star rating!
Positive experience: Gather information about the facility.
Hi Clayton, thank you for taking the time to write a review! If there's anything we can do to make the club better, please feel free to let us know.
Fantastic experience: This gym is great. I have been a member since 2015 and have never had an issue. Very clean gym with all the equipment I need for any training program. I am always greeted with a smile as soon as I come through the doors. Ron is very approachable and always willing to answer any questions I may have. I recommend this gym to anyone looking to join.
Thank you for taking the time to give us a review, Chad. It's important to us that members are happy at our gym. Thank you for taking the time to let everyone know how great Ron is! We are very lucky to have him on the team and love getting feedback like this from our members. We appreciate you sharing your experience with others! Thank you for your loyalty!
Fantastic experience: Exceptionally managed club. Clean and fun place to work out. Ron and Danielle are super/caring people who always make you feel welcomed.
Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us and we love to hear that people like Ron and Danielle are being so great! We're here for you anytime.
Fantastic experience: I have been a member for 30 + years. There are always friendly faces, help when you need it, a clean facility.
Hi Dave, we appreciate your loyal membership! Thanks for the great 5-star rating and positive comments too!
Fantastic experience: Secluded hot tub in the ladies room so no looky lou's. Clean, sanitary place. All kinds of nice equipment. Helpful staff who didn't mind showing us how to use the machines.
Thank you so much for your 5-star review Dani! We look forward to seeing you again soon! :)
Fantastic experience: Court South off Merchants Dr is awesome! Ron Rayho is the man!!
Hi Joshua! Thank you so much for your five star review!
Fantastic experience: re edited.. I like this gym and the atmosphere. I don't use the cardio machines upstairs as much they seem to be a little bit run down but functional.
Fantastic experience: From the first time I called inquiring about a gym membership 3 years ago til now this place has not let me down. Everyone who works there is friendly, helpful and knowledgeable. And Ron Rayho does a great job of making everyone feel welcome and like family. Great gym! I highly recommend!!!
Thanks for the 5-star rating and review, Steve -- we're so glad you're part of our National Fitness Center family!
Fantastic experience: Awesome place to workout. Clean and the staff is very helpful. Have known Ron Rayho for many years. My gym is one of my favorite places, my gym family!
Thanks for the awesome review Amanda! Always glad to be of help!
Fantastic experience: Omg
Hi Xylia, thank you for the 5-star review!
Fantastic experience: Great club....Ron is an excellent manager!!!
Hi Roger, thanks for the 5-star rating and shout out for Ron!
Fantastic experience: Love the atmosphere and staff! Always a great experience!
Hi Matthew! Thank you so much for your five star review! We're glad to hear you've had an enjoyable experience with us!
Fantastic experience: re edited.. I like this gym and the atmosphere. I don't use the cardio machines upstairs as much they seem to be a little bit run down but functional.
Thanks for the good rating! We appreciate your membership and we're glad to know that you like our gym and the atmosphere. We always welcome feedback about our services and amenities, but please know that we work diligently to ensure that all of our equipment is well-maintained and in good working order. Please let us know if you ever find machines that you feel need are in need of repair. Thanks!
Negative experience: If you join this gym, do not sign a 3 year agreement. They have incredibly ridiculous requirements for canceling. We moved out of state after a few months and were not able to "prove" with the several ways they require and had to pay every month for 3 years for a gym we couldn't use.
Hi Jessi, thank you for bringing this to our attention. We understand your frustration and we want to assure you that we are here to help. If you've sent documentation regarding your move out of state, we can certainly follow up. Please call our customer service line at 865-602-2600 – we’d be happy to review your account. Thank you.
Negative experience: May not be a typical experience, but it was my experience with Court South nonetheless. Signed up for a couples membership with my girlfriend and roommate of many years. Was also given a promotion that cut the initial fee. Less than 24 hours later the manager, Ron, calls me saying that the gym rep that signed us up wasn’t allowed to give us that particular membership, nor was she allowed to give us the promotion that she did. I tell the manager that we will be cancelling the membership outright because I certainly won’t be paying two full, overpriced, memberships to this facility. The gym rep then calls me telling me how to cancel, by sending in a letter to the National Fitness offices. What she failed to tell me was that we also had to send in the key tags they gave us in order to receive a full refund. Apparently in the fine print of the membership contract, it states that each key tag costs $15, and a failure to send them in will cause a decrease in the refund you’re owed. I’ve had gym memberships to many, many gyms over the years, and I’ve never heard of a gym charging $15 for a key tag that costs less than a quarter in raw materials to make. Sure, maybe if they issued a RFID key fob for gym access, I could see it costing $10+ or more, but not a flimsy piece of plastic that goes on your key chain, absurd. So apparently I won’t be refunded the full amount because I no longer posses one of the key tags, which I threw away after cancelling, like any normal person would do. Additionally, the managers of both the gym, and the billing office, both failed to call me back after conversations and messages left on voicemail because I guess me not being a member at their gym doesn’t warrant any professional courtesy. To add some more clarification, it is not $15 for a key “fob”, it has no passive wireless communication capability such as RFID. It is a piece of plastic identical to the rewards key tags you get at a Speedway gas station or Ingles grocery store. So you’re being charged $15 for that little piece of plastic that costs cents to make. It is not a security concern as is suggested.
Hi Chad, we were surprised to read your comments and we apologize for the miscommunication and the inconvenience this may have caused. Because we take the security of our facility and the safety of our members very seriously, we do operate with standard policies and procedures, and that includes the return of key fobs. Unfortunately, there is a cost associated with each one. We understand your frustration, though, and would love the opportunity to welcome you and your friends back as members of our gym. Please reach out to Randy Williams at 865-602-2601 or email him at [email protected]. Thank you.
Fantastic experience: Love the family atmosphere of this gym. Also love when Jo Chason gets the chance to teach here! Her classes are fantastic, especially when she gets to teach Body Pump and Body Combat!
Hello Cody, we're so glad that you love our family atmosphere and you appreciate Jo's classes, Body Pump and Body Combat in particular. We appreciate your review!
Fantastic experience: Best gym around because it has the best staff around!
Thanks Terry, we appreciate it.
Fantastic experience: LOVE LOVE LOVE this gym!!! I have gone here for 7 years and it's like my second home! The daycare and group fitness classes make this my haven!!!
Thanks for all the love, it's great to know that you've been a member for 7 years and it's like a second home! Great to hear that our daycare and group fitness classes are helpful for you too.
Fantastic experience: I joined Court South in February and also signed up for personal training. I love working out there! They have a wide array of equipment and have just upgraded the equipment in the upstairs area. Anything you could possibly need they have available. The staff is very friendly, knowledgeable, helpful, and motivating! I couldn’t ask for better personal trainers than the ones that have trained me so far! I have made lots of progress in achieving my fitness and health goals! Thanks to all the staff for all you do!! I highly recommended this gym!!
Hello Sara, thanks for telling us how much you enjoy working out at our location. We love hearing that we offer a wide variety of equipment and we have everything you need. Thanks for complimenting our staff as well and saying our personal trainers have been very helpful to you in achieving your fitness and health goals! We appreciate the fact that you're willing to recommend us so highly!
Fantastic experience: My experience in the National Fitness Center community, has been stellar from the beginning, since I joined about 5 years ago. The the schedule, variety of classes and accessibility to several gym sites, and the caliber of the instructors, are excellent. The staff at my "home gym," Northwest Knoxville, Court South is Above & Beyond in particular. My elementary-age daughter has often been in the daycare and also participates in Kids in Motion. Last Summer She also did several days a week of day camp at Tazewell.. My experience has been 100% positive from both of our perspectives.
Hello Dawn, thank you for your very kind review. We are so glad to know that our class schedule meets with your approval and you find our instructors to be excellent. We're also glad that your daughter enjoys our Kids in Motion programs and day camp as well. Thank you again so much.
Fantastic experience: Great staff and atmosphere!!!! Ron does a great job and makes everyone feel special!!!
Thanks so much for the terrific review, we enjoy hearing that Ron is great and you enjoy our atmosphere!!!
Fantastic experience: Love this gym! Excellent instructors and love the friendly environment!
Hello Chelsea, thanks for the 'love,' it's great to know that you appreciate our excellent instructors and our friendly environment too!
Fantastic experience: I've been coming here since I was 4 years old with my mom. Court south feels like home and their staff goes above and beyond to treat you like family.
Hello Brandy, we're so glad to hear that you've been visiting us since you were a kid and our club feels like home, thanks for saying we feel like family too.
Fantastic experience: Great gym. Friendly staff and clients. Willing to help anybody. Ronisawesome.
Hello Bob, it's great to hear that you enjoy our gym, as well as our friendly staff and clients. It's always great to hear the everyone is always willing to help. Thanks!
Fantastic experience: I really like the people that work at Court South. The equipment is in good shape. I would like to see the building get a make over. It really needs it.
Thank you Susanne, it's wonderful to hear that you really like our members and find our equipment to be in good shape too. Thanks for your suggestions, we'll see what we can do.
Negative experience: Absolute POS!
Hello Sandra, please stop by our front desk if there is anything we can do to help.
Positive experience: Good location
Thanks Nicole, we're glad to hear that you like our location.
Fantastic experience: Its always clean and everyone is very helpful and friendly
Hello Kelly, we're so glad to hear that you enjoy visiting and find that we keep things clean and our staff is both helpful and friendly. Thank you!
Positive experience: Nice place, great staff, but no one to help you unless you pay for trainer. Expense in comparison to other facilities.
Hello Lisa, it's great to hear that you appreciate our staff, please alert us at the front desk if we can help in any way. Thank you.
Positive experience: I would recommend NFC Court South to anylne who want a quite, low-key gym. It has pretty much everything I'm looking for in terms of equipment. I especially enjoy the racquetball courts.
Hello Brian, thanks for recommending us so highly. It's great to hear that you appreciate our low-key gym and we have all of the equipment you need (and racquetball courts too).
Negative experience: This review is sour grapes on my part, and my advice. Joined on Jan 2015, just finished my 3 year contract. I, like a lot of people started out hot and heavy the first month. Then between some life issues and lack of motivation, stopped working out. It seems to me, and most people know that once you commit to the contract, most places just want that payment every month. They are not in the business to motivate you, as they shouldn't be. The problem is that once you commit and pay the card fee, and 2 extra yearly fees on top of the monthly payment, that they might contact you every once in awhile to see why you're not coming. Too much to ask I'm sure, but it could maybe get you motivated some. This never happened in my case, I just blew 1400 to 1500 dollars.... My advice is to either work out at home, or stay away from contracts, and join one of the places that you pay as you go.... Again, it's my own fault, and advice...
Hello Steven, we understand that staying motivated really is the key to success and we make efforts to reach out to our members and make sure they are meeting fitness goals and to see if we can help by providing engaging classes and other activities. We do wish you well in your fitness endeavors.
Positive experience: The team is friendly and helpful. The gym has most of the things that you need or want, although it is older and lacks some of the amenities of the newer facilities. My wife and I have been going there for over 2 years and we are grateful for the work they put in to making this location a truly welcoming and fun place to be. Go see Ron Rayho!
Hello Sean, thanks for your great review and we're so glad that you find our staff to be friendly and helpful. Thanks too for the shout out for Ron!
Fantastic experience: Everyone here is so friendly and most of the staff knows your name. They are always there to help, answer questions, or just say hey, how are you? Best gym in Knoxville in my opinion!
Hello Kim, we enjoy hearing that everyone is friendly and that you find our staff members are there to help and answer questions, thanks too for calling us the best!
Fantastic experience: I love this ..its like family there..very peaceful relaxing place to work out at.
Negative experience: Overpriced, in near shambles, moldy locker room showers
Hello James, thank you for sharing your comments with us. We will be sure to encourage our cleaning staff to make improvements and ensure the cleanliness our our gym.
Positive experience: Love this place....staff is great and the place is awesome
Hello Anton, thanks for the 'love,' it's great to know that you find our staff to be great and our place to be awesome!
Fantastic experience: Love the friendliness of the staff here.
Hello Sherry, thanks for complimenting our friendly staff, we appreciate your kind words so much.
Positive experience: Great staff. Can really use an update
Hello Aimee, thank you for complimenting our staff. We'll take your comments into consideration for making future improvements.
Negative experience: No classes need remodeling theater so nasty nothing for kids in motion and the day care
Hello Salwa, we will be sure to take your comments under careful consideration for making improvements soon.
Positive experience: My favorite gym for equipmemt on leg day, the staff are friendly, the manager is professional, knowledgeable, personable and helps any way he can. This is the only gym I would ever use if they added an indoor pool for the kids.
Hello Jason, thank you for the very nice review. We enjoy hearing that you enjoy our gym and that you find our staff to be friendly, as well as professional, knowledgeable and personable. We will take all of your comments under consideration for making future improvements. Thanks again.
Fantastic experience: This gym is my home. I have been a member for 11 years. I always feel safe and comfortable. They help with everything from work out questions to everyday issues. I was introduced to Ron when I joined. He is now a dear friend. He goes above and beyond to make sure all members feel special and taken care of. His staff follows suit. I am not from Knoxville. I have no family here but these special people make me feel like I do. I love COURT SOUTH!!!! Thanks for a wonderful environment to improve myself!!!! I would recommend this gym to anyone. As long as I live here this is where I will remain a member.
Fantastic experience: I have been a regular member at Court South for almost ten years and look forward to the next ten. The staff members are like a family to me. Ron Rayho is an excellent manager of the facility, but has become a wise and respected friend over the years. He alone would be enough to keep me coming back, but he has surrounded himself with a friendly and caring staff that makes having a membership there even more special. The smiles and warm welcome from Michelle, April, Rebecca and others each day at the front desk are sincere and genuine. Anthony, James and others keep the enthusiasm rolling as well. Court South is such a great environment. I love it!
Thank you William for singing our praises! We are so glad to provide an outstanding environment for your work-outs. It's especially good to hear how much you appreciate the great service from Ron, Michelle, April, Rebecca, Anthony and James.
Fantastic experience: Most awesome Gym in town, I have a VIP membership and have the ability to attend any of the locations, North location is by far my favorite, the staff is actually what makes it so great. So family friendly and feels like home....
We're so glad that you prefer our gym over the others! It's great when our VIP members are so appreciative of our staff and recognize the family atmosphere they foster. Thank you Angie!
Fantastic experience: This is an awesome facility! I typically arrive at 5 a.m. and Michelle is always working the front desk and in great spirits. She has a great rapport with the members and makes everyone feel welcomed and comfortable. I attend training sessions with Mariah Hall, and she is awesome! She encourages me to try new things, pushes me, and is very supportive through the process. Likewise, Ron and Tony were great in getting me started with my membership and acclimated to the facility. Overall, I've had a great experience so far!
It means a lot to us knowing that our members appreciate the hard work of our staff and trainers, thank you so much for the amazing review Kierra and always let us know how we can continue to help get you closer to your fitness goals!
Fantastic experience: I have been a member of Court South for 6+ months now, and I don't have a negative thing to saw about it. My girlfriend and I are graduate students at UTK and we wanted to find a gym away from TRECs near our new condo. This place had everything we were looking for, and MORE!!! First, the manager, Ron, got us an amazing student deal to accommodate our needs. Ron is an awesome guy, and he would do anything to make his customers happy. Next, this place has a sauna, stream room, indoor and outdoor hot tub, outdoor pool, racquet ball courts, basketball court, two large exercise rooms and spinning room, & over 50+ cardio machines with some being in the movie theatre!! I love running in the theatre, it's dark and relaxing, and they have some great movies that change every three days. Finally, the weight room is perfect! Has all the free weights any fitness junkie could need, as well as tons of cable machines. This is a place that makes me excited to workout, and the people are extremely nice. The staff puts you on the big board out front for special occasions, such as your birthday, without you even asking, which always puts a smile on your face. The members here are very respectful and very friendly. I would recommend this place to anyone, especially if you have kids because they have full-time child care, including the occasionally movie night so that couples can have a date night. Stop driving past this place and get inside because I promise you will never regret signing up for a membership.
Fantastic experience: Ron Rayho, Anthony Maples, and the rest of the staff here have made my workout experience fulfilling and worthwhile.
We're so glad that you appreciate our staff members and that they've contributed to your positive workout experience and have make your visit so worthwhile! Thank you Demetrius.
Fantastic experience: I was apprehensive about joining a fitness club- I am so glad I let that anxiety go. Court South @Merchants is a wonderful club with EVERYTHING you need to become a healthier you! I enjoy the classes with awesome instructors and such positive people. If you are on the fence about joining a club, go see Ron IMMEDIATELY, you will not find a more genuine director anywhere! Happy sweating. :-)
We are so glad that you're enjoying the club and working towards that healthier you! We appreciate your comments about our terrific instructors, they truly are positive people! Thanks also for encouraging others to reach out to Ron, he's a real gem!
Fantastic experience: The staff is really friendly and helpful. Plenty of room to workout. Lots of great cardio equipment. I've been to gyms that have a cheaper price and you just don't get out of them what you can get at Court South. Management team is great there and they listen if you have concerns or issues. Overall great club!!
It's terrific to hear that you appreciate our wide variety of cardio equipment. We strive to provide a valued service and we're so glad that you find our management team is available to help with for any issues that arise. Thank you Danny.
Fantastic experience: Court South is an amazing gym with amazing staff. Ron Rayho is an awesome guy. He encourages you to do your best and always greets you with a smile. Anthony Maples makes you want to push yourself to your limits with some very encouraging words. I old recommend this gym to anyone.
Thank you Seth. We really appreciate your enthusiasm for our club and for our outstanding staff. It's great to get that push when it's needed and we're here for you! Thanks also for recommending our club to others.
Fantastic experience: You've come to the right spot if your looking for the perfect gym. Cardio, weights, group fitness, sauna, pool, and child care. My second home! Child care is amazing these ladies practically helped raise my son. Group fitness classes are hands down the best. Esp when Allyson is teaching. Friday jam session! Everyone here treats you like family. A place that even women can workout comfortably!
We are so glad to help with all of your needs. Our child care staff is amazing and we're so glad that you are acknowledging them with high praise. We are grateful to Allyson and we love that you feel treated like family. Your comfort level is of our utmost importance. Thank you Ashley.
Fantastic experience: I am a UTK graduate student who used to attend the TRECS gym on campus all the time. As a woman and a teaching assistant, I wanted to attend a gym with a more mature crowd. Court South Merchants is incredible. I feel very comfortable working out here. There are rooms available to stretch in peace and I even practice my dancing when no one is in the racket ball courts. Everyone is extremely friendly and helpful. Tony and Ron are very welcoming. Ron worked with me constantly to find me the best membership possible. This gym is like your neighborhood. You come to get fit but you are among your friends. People constantly ask me how I'm doing or introducing themselves to me. Not only is there everything you could possibly want workout wise but the atmosphere is something you can't get anywhere else. This gym is for serious members only which is something I love. There is no month to month membership which ensures all the people there are serious about their workouts. WHICH also means when new years hit there wasn't an insurgence of people. They have a 'busy' time around 5 but honestly every time I go I NEVER have an issue getting on the equipment I want. There are a ton of machines, cables, and free weights. The members are so nice that anyone will let you work in if you want to. Like I said I NEVER have an issue doing the workout I want to that day. LOVE this place. The building is a little older but don't let that deter you! It has everything you could want and then some! Come check it out!
Thank you so much Nichole! Means so much to us when we get to hear about your time here with us. We are always here to be able to provide the best possible experience at our club for are just as equally amazing members. Thanks again Nichole and keep up the great work!
Fantastic experience: This is a great place to work out. We train with Alondra and she is a fantastic trainer. Ron and Tony are also great as they routinely check on us and make sure everything is going well.
Thank you LIsa! We are so glad that you enjoy our club for your work-outs and that you are enjoying Alondra as a trainer. It's great that Ron and Tony are there to help as well.
Fantastic experience: I love my gym, the staff, Ron Rayho and others are amazing and always make you feel comfortable and like you are a part of a gym family. Love Court South!!
Fantastic experience: Boy nobody makes me feel more comforted about being a hot sweaty mess after a workout like Allyson Compton! She smiles sweetly as she murders your body.
Thanks for the compliments about Allyson. She's the best!
Fantastic experience: I have never been what one might call a 'gym type'. I've been to gyms off and on over the years but never really been able to stick with the program. They're too far away or too crowded all the time or no one talks to you (like NO one). My work decided they were going to pay for employee's gym memberships so I decided to go for it one more time and sign up for a gym. I visited a few in my area. I wanted something close to where I am with a steam room and hot tub for post workouts (hey, you have to reward yourself, right?) and programs for my kids. I went to a competitor opening a gym spitting distance from my house (PF) but was really discouraged at how it seemed to be geared towards single people running in and out. And waiting to talk to anyone took forever. The cost was great but nothing for my kids so when would I actually be able to use it? I felt really kind of down because I was hoping it would work out. I remembered Court South which was about a couple of miles away from me. It wasn't as close but it was close enough where I couldn't bail on it with the distance being the reason I told myself I wasn't going. I decided to stop in for a tour. I was introduced to Clay who asked me some questions about my fitness goals (get healthier, lose my girthiness, play Arnold Schwarzenegger in a remake of Predator if it ever happened) and me personally (what do I do, do I like exercise, etc). The staff all made sure to greet me, like they were glad I was there, which was really nice. I'm sociable and I like being greeted like that. But then, I'm the potential client. They have to be nice, right? I was introduced to Ron Rayho, the general manager. He's a super nice guy that worked with me to put together a plan I wanted, that fit my life, not a set of sales goals. That resonated with me because I don't like to be pressured. Once I started going I figured they already had my money so the friendliness was going to be gone. Not so. The first time I showed up to work out Ron was at the desk and greeted me in his booming gentle giant voice and asked how I was. I told him I wanted to start but didn't know what to do. He called Miriah, one of the personal; trainers there over and asked her to talk to me. Miriah was kind enough to walk me through a simple routine to get me started until I could meet with someone to target what I wanted to work on. The exercises were nothing I couldn't do but they were challenging enough that I could feel it. It was a huge confidence builder. If I could do this, maybe I could succeed at the gym! Several weeks later, I'm still going 2-3 times a week have lost almost 7 pounds and feel pretty good. The staff knows my name and asks me about how things are going everytime I show up. Clay and I started talking today and I wound up doing far more laps on the indoor track than I wanted to, just because he's such a great guy and so encouraging. The point I'm trying to make is that this gym has a more personal feel to it. They make me feel like they're just as invested in my health goals as I am. It's nice. One of my favorite parts is what I call Treadmill Theater. They have treadmills, ellipticals, and other machines like that in a room with a big screen (think like movie theater sized!) so that while you are working out you can also be watching a movie (mission impossible, Jurassic World, etc). You forget that you are exercising and it is easy to go farther than you think you can and really get a good workout. If you want to give working out 'one more try' before melting into the couch, try this Court South. You'll love the staff, the members, and you'll love the new you.
Fantastic experience: Great family environment. Staff cares and goes out of their way to make everyone feel welcome. Love the movie room and classes!
Thank you Tierra for praising our outgoing and caring staff. We value your comments and encourage you to continue loving the movie room and our outstanding classes!
Fantastic experience: Court South is great family oriented club with friendly staff. They arrange lots of kids activity. Anthony always has a big smile on his face, even @ 6:00 am. Alondra is very knowledgable and always there to help members. My favorite personal Trainner is Mariah. Will never go to any other club.
We really appreciate the amazing review! We love and appreciate all of our members and we truly feel like a family here. Thanks for the awesome review and the special shout out to Mariah!
Fantastic experience: Ron is the best! Customer service is his expertise. We've dealt with Ron since '99 and no one compares to him as far as caring for the members and ensuring they have an quality gym experience.
Thank you Sean. It's great to hear that you appreciate Ron so much and that he's taking terrific care of our members!
Fantastic experience: If you are looking for a motivating gym, a gym family, fantastic child care then this is the gym for you. I've been a member at Court South/NFC since I moved to TN in 2009 and this facility is by far the best gym i've ever been apart of for many reasons. The Staff not only makes you feel good walking through the door but they take the time to get to know you and great you by your name as you come in and leave. Abby and all the other ladies in child care go far and beyond to entertain and make our children happy. Anthony, one of the membership salesman brings such a great attitude everyday! He encourages not only me but every member to stay motivated and to keep pushing! Ron and all the staff take time out of everyday to acknowledge every member by a hey good to see you're here, to putting a memorable event or birthday on the sign in the parking lot to help celebrate whatever the event is; to me this shows a lot and means a lot to know a gym would go out of their way to show the appreciation of the members. Not to mention the year round events they do for the family's such as Christmas parties, Halloween, Easter, parents night out...etc This facility goes far and beyond to make their members happy so i would encourage you to give them a try, you won't be disappointed.
Always looking to make it the best experience for our members. Thanks so much Stephen for the awesome review and the kind words :(
Fantastic experience: Merchants court south is the best. It feels like a second home. Ron knows everyone's name and makes you feel at home. I wish i had rock star hair like Ron. Awesome place. Awesome people. Everything you need to get in shape.
Well all we can say is, welcome home Clay!
Fantastic experience: Always friendly and motivating. From the time you hit the door with Michele and April to getting after it in the fitness area with Ron,Anthony,and Mariah always saying hello and saying something positive. Staff is very professional and helpful
Always more than happy to open our doors to you Kevin! Thank you for the great review!
Fantastic experience: IF you're serious about fitness and working out, then Court South Merchants is where you need to be. There is no lack of equipment or amenities at this gym; but at this location it goes beyond just the facilities and the equipment - it's the family and friendly atmosphere that takes it over the top. Ron Rayho make everyone feel welcomed. He has an outstanding staff - all of whom deserve to be mentioned because they too are over the top when it comes to taking care of members & guests, and making you feel like an old friend. Everybody is glad to stop what they're doing to offer help any time it's needed. I've been a member of other gyms - but it felt more like I was just a number.... didn't help my motivation at all. Face it, at times it's hard to be motivated to go workout - but when you're going to Court South Merchants - it's like you're among friends eager to cheer you on to your health & fitness success. Go see Tony or Clay and get started today! What are you waiting for???
Exactly! What are you waiting for! Thanks so much Tim for the great review!
Fantastic experience: I've been a member for at least ten years. I love the Merchants branch the best. It's always clean and the staff are really nice. In fact, the patrons all seem nice too. One time I had to throw myself on the mercy of Ron, the manager. I had come to the club, but my card didn't work when I swiped it. I couldn't imagine what happened because I had direct payment from my bank. I called Ron at his home. He didn't know me from Adam, but told the desk person to let me work out anyway until it got sorted. THANK YOU RON! By the way, they have the best cardio theater!
It's great that you found Ron to be so responsive and helpful. We are thrilled that you like our location the best. We appreciate your love for our staff and excellent classes!
Fantastic experience: Court South is a fantastic and clean facility. Ron Rayho is a caring and energetic guy. He brings a lot to the table and is genuine and offers help with any questions you may have. The staff that works at Court South is super friendly, Anthony Maples is a high energy Membership coordinator, and is a great friend and motivator to all. I come in to lift 3-4 days a week and am always met with smiling faces and warm welcomes. The list goes on and on about the great workers and trainers they have, James, Rebecca, and so on, are all friendly and make the gym a great place to be. I can always count on the gym to be a great environment. Court South is the best gym anyone could ask for! I can't brag about it enough.
Thank you Caleb. We love hearing the praises you have about all of our staff members (and trainers) and their willingness to help! We appreciate the bragging you mentioned and we will continue to work hard and exceed all of your expectations.
Fantastic experience: My wife and I have been lifetime members of CourtSouth since the 80's and Consider CourtSouth as kind of our second home. Ron Rayho always greets you with a smile and a kind word. He somehow remembers every members birthday and posts it on the outside billboard and e-mails a picture of the billboard to the member. Always a pleasant birthday recognition. Also, the support staff always try to make a point to greet you with a smile and an acknowledgment when you leave. The day care is also superior in how they engage and entertain the children. All three of my children practically lived in the daycare while they were young. They all have fond memories of Betty who is probably fully retired by now after having the life sucked out of her by my kids. Also I would like to commend on the cleanliness of the club. There is always someone wiping down the equipment and mopping or vacuuming the floors. Always very clean. Thank you Courtsouth for all you have done for my family's physical and mental health.
Thank you for your comments Jim. We really appreciate that you enjoy the 'service-with-a-smile.' Ron is terrific at making club members feel welcome each day, and especially on birthdays! Thanks for applauding our childcare and for commenting on the cleanliness of our club.
Fantastic experience: Great location for where I live. My kids enjoy the childcare staff.
We are pleased to hear that our location is ideal for you and that you enjoy our childcare staff. Thank you John!
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