Jackson YMCA

Negative experience: I have asked to staff several times to put up a sign asking that people do not sit at machines in text or talk on the phone be courteous other people are waiting they should not have to do this but it is necessary

Fantastic experience: Very friendly and clean place to get healthy!

Fantastic experience: What a great Christian family friendly place. Freshly renovated, clean, new workout equipment, employees all very friendly, and a list of classes for everyone and all physical capabilities.

Fantastic experience: Fantastic Facility , Upgraded Equipment, great Employees.

Fantastic experience: Nice customer service

Fantastic experience: Renovations look great, staff is friendly. You can pay a small upcharge for after hour access to the workout area as well as the summit location. My only suggestion is opening the locker room for after hours. Summit only has one shower and is a further drive for me, but my after hour preference is driving out there so I dont drive home drenched in sweat. Overall great!

Fantastic experience: The gym has been completely renovated and is so much better than it was!

Positive experience: I’ve had my child attend the swimming classes and summer camp for the past 3 years and will continue to love the Y! I’m deducting a star due to open swim should not be going on while swimming classes are going on. It’s a distraction to the kids and there is already limited seating, so it’s frustrating when open swim people are placing their stuff on the benches.

Positive experience: The updated facility is gorgeous. The weekend hours are not the greatest. Unlike other YMCA locations openly accessible to the community 7 days per week this one is closed Sunday. You can pay extra though for weekend side entrance access but you can only access the workout equipment area. No lockers, saunas, pool, etc. It's challenging trying to squeeze in gym time during your busy work week. Please open up with more access on the weekends.

Fantastic experience: They just added on to the location and I love all they have to offer, especially the sauna and pool.

Fantastic experience: Pool I like

Fantastic experience: Love going to the gym

Negative experience: To be fair, this YMCA is undergoing major renovation, so right now it is a WRECK. I had to walk around 3 sides of the building before I could find the entrance, which is barely marked and essentially hidden. Parking is a joke. I went to inquire about their swimming program only to find out the pool is closed for at least 6months and the lap swimming is now only avaliable through local school pools for very limited time slots (5am-6:30am MWF at one school, 5:30pm-7:30pm TTh at another and a couple of hours on Saturday). Hopefully with the major renovations this time period for the Y will become a thing of the past. For now, it's really disappointing.

Positive experience: Good people, decent facilities and a great core mission.

Positive experience: I love the Y and all it has to offer. But the “summer hours” and weekend hours make it tough to feel like I can get my moneys worth. Really wish they had hours like other gyms in the area…

Fantastic experience: Great selection of group fitness classes !!!

Negative experience: Place is not well maintained.

Fantastic experience: It's fun to stay here

Negative experience: I love the Y but this location says it's family friendly but only has one small room to accommodate Littles. I also tried to take my almost 3 year old swimming and was literally right with him in arms reach the whole time and the life guard was very rude at the small pool. My little guy took 2 fast steps before I then took a fast step to grab him. They yelled at my toddler to not run and made him cry. He's a kid and has never been to a pool before we are learning and yelling at my child will not teach him to be comfortable. I had it handled. When I asked the lifeguard what they wanted me to do she said "follow the rules, and control my child" we had not even stepped foot in the water yet. I took him in with a life jacket and he was scared and cried so we got out. This life guard then told me I "wasted my time coming here" how rude! My wife works at the store camps for the Y and I have never had issues at any other YMCA establishment. The life guard need training to understand how children act at different ages and to control their temper. We will be going to the Ann arbor location instead.

Negative experience: DO NOT JOIN!!! There are better options out there for you and your children!!! This building is run down. Staff are rude when answering calls and talking to your children while there. My kids were told they were not allowed to the restroom that they had to be 18 to be in the bathroom. Cancelled my membership was NEVER told about the cancellation policy so they charged my account. Then tried to speak with Ashley (management) she has no remorse for taking money out of my account even though the email was sent before 1/1/24 for cancellation. I am a single mother with 3 kids I did not have the money for them to take especially after the holidays! If they had told me about the policy one of the 3 times I called about cancelling or when I signed up that would have been great! Plus they were closed over the holidays. Myself and my children deserve better! So do you and your children!!! Update: I expressed my concerns on the YMCA FB page. They deleted my comments and now have blocked me? Totally unprofessional for a Community Based Organization!!! Emailed the CEO no return email addressing the concerns made with the experience or the staff.

Fantastic experience: I love swimming

Positive experience: Expensive but my man works out here and looks hot so he'll yeah.

Positive experience: I can only comment on the basketball court. Basketball court is amazing. There are some dead spots on the floor but it wasn't that bad.

Positive experience: Needs some love, but a fun filled YMCA! They host great activities for the community ❣️

Fantastic experience: The YMCA is like my second home!!! I go there for physical, mental, and spiritual nourishment! I get positive encouragement from my dear friends, extended family, and Y staff. The staff are Always warm and friendly. The moment we walk in the door the kind, helpful staff greet us with smiles and salutations! The fitness center staff are knowledgeable and attentive to my family's needs. The aquatics staff keep a constant eye on EVERYTHING going on in the pool area. We don't have to worry about our children the staff are our second set of eyes. The YMCA is the perfect place to get families fit and healthy in a safe, friendly environment. We love Our YMCA family!!!♥️

Positive experience: Pool is freezing..

Fantastic experience: Been swimmer here since I was 5. 35 years later still only place in town with a pool.

Positive experience: It's a nice little place, people at the front desk are super kind, lifeguards can be strict so just be careful how you act. You have to wear a shirt in the main lobby or else you'll get lectured even if you're wearing a sports bra or a cover up. It's better to go early in the morning because they have swim lessons and if you go at like 5pm, usually the hot tub won't be open for free swim until 7 and the pool wont be open until 7:30 and they closed at 8pm when i was there.

Fantastic experience: I little overpriced but great for the family

Positive experience: Friendly and helpful staff

Positive experience: Getting too expensive

Negative experience: Great place

Positive experience: Anyplace that you can exercise that is clean and equipped is a good experience.

Fantastic experience: Great place for Silver Sneakers!!

Positive experience: Seems clean and not too busy.

Negative experience: Mold growing in the restrooms, Mold can kill you...

Fantastic experience: It's always been a great place staff are always helpful.

Positive experience: Need to clean up the place maybe remodel paint or something.

Positive experience: Place smelled weird other then that it was fine

Positive experience: Never been here but I have heard it's a fun Environment

Fantastic experience: Went for Zumba! Had a great class and enjoyed the sauna after!

Positive experience: Need better directional signs through out building. I get lost. Could be a fire trap.

Fantastic experience: Very Much enjoy my time here!

Fantastic experience: Thank you so much to the friendly people at the Jackson Michigan YMCA for allowing people without power to shower! Best day ever Thank you so much!

Fantastic experience: Honestly didn't think I could afford to enjoy the YMCA with my children. However, their financial contribution and my discounted rate make it possible for me and my children to enjoy the activities and equipment available.

Fantastic experience: I have been coming to the YMCA for several years. I have always have a great experience from the front desk, to the different classes offered to the public. The place is clean, the communication is very professional, and the staff is very friendly, and approachable. I'm still learning new skills in the YMCA.

Negative experience: We got bullied out of our membership when we had an issue with a a staff members teaching our daughter bad words. Will never go here again they also owe me my membership money back

Fantastic experience: Just recently renewed my membership. Glad to see they fixed up the basketball courts. I have nothing but good things to say about this place and its staff.

Fantastic experience: I absolutely love this place! I love the atmosphere here and all the amenities they offer like rock climbing, sauna and steam rooms, the pool, the upstairs track, basketball courts, etc. I like the variety of weight machines and equipment they have available. My only complaint is they close on Sundays in the summer. Why would you close on a weekend day when almost everybody is off of work?

Fantastic experience: We celebrated Halloween at the Y and had a fabulous time. Shooting at zombies, picking pumpkins in the aqua patch, cider and donuts, books and mittens for all the kids. We were so excited to have such a fun option for the grandchildren to enjoy. Looking forward to the next event. Granddaughter is even learning to cook at your after school classes. Overall a fantastic business in the community. Keep up the good work

Negative experience: First time attending with my daughter for swim lessons, encountered a regular member who was very rude and inconsiderate- very disappointing considering this woman is a small business owner in the community. The lessons went well, so we decided to return with both our children. Unfortunately I can’t pay using the gift certificates they received so if I’m lucky there might still be an opening in the classes we need when I have an opportunity to go to the location and sign them up.

Positive experience: I love the downtown ymca. The workers are amazing, I feel like I'm walking into a family gathering, however due to there hours only times I'm available is there rush hours. All other local gyms have better hours..

Fantastic experience: The YMCA is an excellent (and often underrated) part of the Jackson community. Numerous opportunities for fitness and recreation are offered for a very attractive price. There are various exercise classes, swim lessons, pick-up basketball, racquetball, rock climbing, an indoor track, a fairly well-equipped exercise machine room, and on-site child care. The staff are universally friendly, helpful, and knowledgeable about the programs and facilities. The building is open into the evening, so you can get your workout in after work. Additionally, the YMCA supports the community in various ways, including an annual Turkey Trot race on Thanksgiving Day. In my opinion, the Y is well worth supporting with your patronage, even though it does not have the most cutting-edge equipment or fanciest building. It is a great member of the community and provides amazing value to its members.

Fantastic experience: I love the water aerobics its excellent.

Fantastic experience: I appreciate that a smaller city like Jackson has a YMCA. You can't find something like this just anywhere. The people that work there are friendly. We use it all the time and I am glad we have it.

Fantastic experience: Great place to get in shape, lose weight, and meet new friends. I love this place. It is like my second home/family. Great staff. A Huge variety of machines/equipment. Highly encourage you to join TODAY!!

Positive experience: Great workers, very friendly and helpful. A little pricey for what workout equipment they have but lots of activities!

Fantastic experience: Good

Fantastic experience: Smart and knowledgeable staff. Friendly too.

Positive experience: Nice environment for the whole family.

Fantastic experience: Nice place, it's old and outdated but serves its purpose! What's the saying, "if it's not broken then don't fix it"! Trust me I'm a strong believer in that..

Fantastic experience: This is and will always be a fantastic place for family and all ages will enjoy a visit to just swim, play basketball, workout, or camp for kids, just a great place.

Fantastic experience: Great staff. Drink lots of water and watch out for whasps

Positive experience: The facility is pretty dated but still in decent condition

Fantastic experience: Sign up I am a member and show up on Mondays Zumba class its fun! The instructor is awesome! Hope to see u guys there

Fantastic experience: Swimming with the 4th grade class at St. Mary's School was a very delightful experience.

Fantastic experience: Great family place!! My daughter and I love it here swimming, working out playing basketball.

Fantastic experience: I love the Y. It has been a cornerstone for me since childhood swim lessons, through high school racquetball, putting up big weight on holiday vacation during university, bigger weight visiting family after deployments and now smaller weight and awesome sauna & steam room :). I love the atmosphere; relaxed, friendly, local, real. Thank you for everything YMCA :).

Fantastic experience: Positive: Communication , Professionalism , Quality

Positive experience: The staff is nice and the YMCA does good things in the community. The building is old and needs some updating

Positive experience: I enjoy my contacts with the staff and enjoy the cleanliness of the facility.

Fantastic experience: Great!!

Fantastic experience: Great place for Community! Loads of fun!

Fantastic experience: I have used the YMCA before but I like to get back in and help myself with more weight and exercise more and it's hot tub

Negative experience: Terrible experience never can use the pool because their having some class it's rediculace to pay that much for a membership that you can't use because you have to work around their schedule

Negative experience: I never seen so dirty gym before Dirty Nasty Worn out equipment, 20years old

Negative experience: Can't give 0 stars assaulted there as a child staff did nothing will never return should have been shut down years ago

Positive experience: Facility is really outdated and felt a little unsafe in the parking lot at night with my infant. Front desk isnt well organized. Waited awhile just to speak with someone about which way to go for a class. I know they are doing great things for the community though.

Negative experience: Over $550 per year for a membership PLUS extra for certain classes is absolutely ludicrous. I just moved back to Jackson and wanted to go to the Y because I used to love it when I went as a teen/young adult but I can't justify spending that much money.

Fantastic experience: I have been apart of the YMCA family for most of my life. Great place for the Jackson Community. Also I'm excited for the new building to go up.

Fantastic experience: Life long community resources. Incredible staffing. New bldg on the way.

Fantastic experience: Great place to get in shape!

Fantastic experience: Everyone is very friendly and helpful.

Positive experience: We only use the pool and its nice for my 5 and 10 year old to just hang out.

Negative experience: THIS CHARITY IS A DISGRACE to include the name of Christian in its name. They have zero regard for Judeo/Christian principles and will terminate the employment of any person who actually obeys Scripture. They are more worried about their appearance to the world and the moneys generated from their fellowship with it. They willfully exploit the name of Christ to raise exorbitant funds to cater to those of privilege. No Christian should support this secular business that nullifies the very teachings of Christ and hides behind a fallacy of being a charity.

Positive experience: Wish they had maybe some advanced, more mobile, resistance machines & wish there were showers with curtains for a little more privacy. I also wish they were open later sometimes lol. Just some thoughts. Most of the people have been awesome by the way too ‍♂️

Fantastic experience: The facility is comprehensive including 2 pools, gyms, basketball, running track, classes, workout equipment, free weights, racquetball and squash courts, babysitting service, and large locker rooms with steamroom and sauna. What more could anyone ask for at a very reasonable price.

Fantastic experience: The YMCA - great for the whole family, with a Christian atmosphere

Fantastic experience: I attend several classes here. The people that work here are like family. Totally unjugemental. I try to be here at least three times a week....it's been a great retirement gift, I give to myself...

Positive experience: Brecken is an amazing swim instructor!

Negative experience: Thank you for supporting your seniors. NOT. No discounts for seniors or veterans, you call your self a Christian organization.

Fantastic experience: We just love the Pool....And my teen is even working out!

Positive experience: Older building but offers a large variety.

Positive experience: Very good place to work out.

Positive experience: I've always liked going there. The equipment was clean and almost always working. The staff is very nice.

Positive experience: Used to come here as a kid on Tuesdays​ after school. I've been told that it is still a good place with good kids programs.

Negative experience: I signed up for a swimming class at my local YMCA. My first day of class our instructor told us to get in the shallow in and get wet. Our instructor then gave us life vest and was told to them jump off the diving board into the deep end and swim. I Went first and jumped into the water. MY LIFE VEST HAD HOLES IN IT I immediately sunk to the bottom screaming for my life, 6.9 seconds away from my death. The instructor dove under. Think he was going to save me. He held my head underwater forcing me to swim. He then started choking me under water and punching me. I took his vest off and floated to the top after I kicked him in the elbow. I swam as fast as I could on of the pool and ran for my life. I am currently suing the YMCA.

Negative experience: It is only surviving because because it is the only workout area in the city limits of jackson. The facilities are starting to show its age. The fees are the highest in the area. The support staff is paid minimum wage. The fact that it is located three blocks from two different police departments scares me a bit. Their parking lot is completely enclosed with no gates except for the North side. I could go through everything that is negative but it fits the neighborhood and city.

Fantastic experience: It's fun for when u go to Day camp I love the y

Fantastic experience: The best all around place to work out, socialize and find happy people in Jackson.