Information about The YMCA
Opening hours
- Monday: 5:00 AM – 8:00 PM
- Tuesday: 5:00 AM – 8:00 PM
- Wednesday: 5:00 AM – 8:00 PM
- Thursday: 5:00 AM – 8:00 PM
- Friday: 5:00 AM – 8:00 PM
- Saturday: 8:00 AM – 3:00 PM
- Sunday: 12:00 – 3:00 PM
Our comment from FitFit United States about The YMCA:
The YMCA in Akron is a welcoming and friendly community center that offers a variety of facilities and activities ideal for families and individuals alike. With a clean environment and well-maintained amenities, visitors appreciate the spacious gym, basketball courts, and a lovely swimming pool. Many users have praised the staff for their professionalism and attentiveness, making members feel at home.
Some highlights include:
- Friendly and helpful staff: Many reviews mention the positive interactions with staff, such as personal trainers and front desk associates who are attentive and supportive.
- Clean and modern facilities: Users consistently commend the cleanliness and maintenance of the gym equipment and pool areas.
- Family-friendly environment: The childcare services and activities for children make it a perfect spot for families looking to engage in healthy activities together.
- Variety of classes: Members appreciate the range of classes offered which cater to different levels and interests.
- Good parking availability: While some have mentioned parking can be tricky during peak hours, many feel that it is convenient enough for regular visits.
However, some members have expressed concerns regarding:
- Staff behavior: A few visitors have reported unsatisfactory interactions with certain staff members, suggesting that attention should be given to customer service training.
- Poor sauna availability: Users have noted difficulties in accessing the sauna, particularly due to staff shortages and inconsistent hours.
- Payment and cancellation policies: There have been frustrations related to automatic payments and cancellation processes, indicating a need for clearer communication.
Overall, The YMCA in Akron stands out for its commitment to fostering a healthy community atmosphere, offering various programs and support to help individuals achieve their wellness goals.
The YMCA: Opinions
Fantastic experience: Staff is always friendly and willing to assist in any way. Machines are clean and functional. Whole place is clean.
Hi Les. Thanks for the kind compliments regarding our Y.
Fantastic experience: Me and the boys came here to workout and swim ! We also hit on other cute guys in the locker room because we r gay. This place is so clean and well maintained it’s awesome! What an awesome and accepting place for me and the bros to come workout, swim and have a great time shirtless together. When we left we got a bus home and my barfly of an aunt was at the gym and sadly she hopped on the bus. She tried to join us back seat cool kids but she’s a barfly and she’s ignorant so we told her no and bullied her and made her cry. We can get pretty nasty and ignorant on the bus to people who cause drama like she does. I would definitely come here and check this place out. Below is pics of the pool and us bullying my nasty ignorant aunt.
Wow. I don't quite know how to respond. I appreciate your 5 stars, but bullying is not fitting with our YMCA values of Respect, Responsibility, Caring, Honesty and Faith. Be nicer to your aunt.
Fantastic experience: Volleyball and soccer youth coaches are wonderful... My granddaughter loves coming to practice
This is so great! Thank you for letting us know and posting.
Fantastic experience: Aqua Zumba I'm here for it. Warm water I'm here for it. Water workout after 6pm sleep very well.
Yay! We're glad that we're here for you too!!!
Fantastic experience: The child is a member but I believe we'll be moving to a family membership soon.
That's great news!
Fantastic experience: Nice and friendly
This is nice to hear :) Thanks for noticing and commenting.
Positive experience: Ok place. Seems like no-one knows how to put their weights back when they're done or clean up after themselves. I prefer little old Firestone park.
Thanks for stopping by. As for the weights and clean-up, our staff tries our best to stay on top of things.
Fantastic experience: Прекрасное обслуживание
Thank you.
Fantastic experience: Everyone very friendly and they have every amenity you could want . Great atmosphere
Thanks for the kind words!
Fantastic experience: Great place! Good boxing class.
So glad you're enjoying! Thanks for the 5 stars.
Fantastic experience: No concerns
Thanks for the 5-star rating, Tim!
Fantastic experience: This is my second experience with the services here. Just like before I feel I'm in the best of hands. My therapists are very informative and patient. I really feel like it's made a difference. I'm meeting the goals that I set before I started therapy and more.
Thanks so much Anne ... Keep up the great work.
Fantastic experience: This is my second experience with the services here. Just like before I feel I'm in the best of hands. My therapists are very informative and patient. I really feel like it's made a difference. I'm meeting the goals that I set before I started therapy and more.
Thanks so much Anne ... Keep up the great work.
Fantastic experience: Awesome
Fantastic experience: Love this Y! Nice staff, no judgement, fun programs, I go every day and every day is a good day
Thank you for the great comments! We appreciate them ... and YOU.
Fantastic experience: I’m like my job
We're sorry you're bored. Please reach out to your supervisor to ask for more challenges :)
Negative experience: I realized after 3 months of not patronizing the establishment that they were taking almost $75.00 every month out the f my bank account. The only reason I noticed (I’m super busy) is because I was low on money already and checked my bank account to make I had gas money to get to work and a doctor appointment. I realized at that point they were automatically charging my account and didn’t have the money to make me to work or my doctor appointment. At that point I called and asked for a refund not of three months but of just one. This so called Christian association cared not had no empathy or regard for my request. The staff do not realize how damaging this was to me I cannot ever return to a place that has such callous staff.
Hi John. We appreciate that you are super busy, but our policy is such:
CANCELLATION POLICY
Cancellation forms are available at the front desk, or you may use the link below to print and fill out this form. Exceptions to this policy may be made, if necessary, by speaking directly with the Membership Director at your home branch. Cancellation forms must be completed by a minimum of 24 hours prior to the next scheduled draft date. Failure to do so will make subsequent drafts non-refundable.
Members are responsible for reviewing bank statements to verify their draft cancellation.
Fantastic experience: Great staff and facilities!
Thanks for noticing! We appreciate it :)
Positive experience: Very dark and busy m-w-f till noon
Please tell us more. :)
Positive experience: I simply went there to make inquiries about their gym and swimming pool. They gave me a tour. I liked what I saw, and I intend to sign membership with Kohl family YMCA. Also, it's close to where I live, which is even better for me.
That's great! We look forward to seeing you soon.
Fantastic experience: Very clean
Thanks Althea! We will be sure to let our Housekeeping Staff know that there tireless work is appreciated by ALL. :)
Positive experience: Clean facility, nice size gym. Good for families and older people.
Thanks Kace!!!!!
Positive experience: Nice facilities
Thanks for noticing, John. :)
Positive experience: Answered the phone very politely and was helpfull with all my questions q
That's great to hear. Thanks Sara!
Negative experience: I don't know how important the sauna Is to you guys or how important your money is to pay a membership. I hate that they have so many rules on the sauna area The Male staff in The morning is always late. On top of he take a break so they make you leave out of the sada disturb your mental ... I don't think they understand how therapeutic this Area is for some of us. He have very poor energy, very poor attitude. I've been coming here over 6mo now and he never Speak say Good morning to me or nothing Don't come off as a people's person at all It's kind of scary,. if you ask him a question You may get an attitude behind it. I just don't even bother to go in there like that Most of the time, they're close. It's best to call before you go there . I start driving to cuhoga falls now love it omg yall big Different they are so much friendlier. They have no restrictions on their sauna always open Every day even sundays sauna Close when the Facility close . You guys should go over there and see the big difference. Their pool water is so blue and so Clean and pretty Take your family over there. You will not be disappointed. It's sad but it's true
Hi Stephanie. I am glad that you discovered the Riverfront Y and are enjoying their pool.
Fantastic experience: Amazing gym and Pol area been going here with my wife and kids for years alot of payment options and very friendly people
Thank you, Jaren! We try our best to meet the needs of our Members.
Fantastic experience: Love the pool there
The pool at Kohl is great! Glad you are enjoying it Kendric.
Positive experience: It's always clean. I just wish they had a Steam room. The Sauna is nice and hot though.
Thanks Jasmine. We wish we had a steam room too. But, are grateful for what we have ... and that folks like you are using and enjoying it. :)
Fantastic experience: Very friendly & professional staff. I felt very welcomed and comfortable.
Thanks for noticing and for posting. We try our best, Eli :)
Fantastic experience: My family and I were visiting from out of town overnight, and this location was so accommodating to our situation. The staff were incredibly welcoming, and the overall experience was pleasant! Shoutout to Gio who works at the front desk. His generosity made my family's evening!
This is so great!!! Thanks for posting - especially the shout-out to Gio! He's the best.
Fantastic experience: Staff is awesome, great place to come for a good workout.... Keep up the good work guys!
Why thank you, David. That's really nice to hear. We do try our best.
Fantastic experience: Great local spot to start off our walk !!
Great. When it's chilly -- please come in to use the track and treadmills :)
Positive experience: Nice facility
Thank you, Pablo.
Negative experience: THE. POOL IS. ALWAYS CLOSED
Hi Eric.I'm sorry to hear of your frustration. Do you check Kohl's FB page for unplanned closures? Also, always check the SCHEDULE page on our website akronymca.org/shedules
Fantastic experience: Good place for a workout
Thanks Omar! We think so too :)
Fantastic experience: All I can say is I love it.
Thank you, Jeanie!
Fantastic experience: Can't wait to begin this new healthy journey
Please let us know how we can help. You can start with the RESET challenge. It's FREE. Just text the word RESET to 844-889-6222
Fantastic experience: Just got my membership reinstated after a few years.
Welcome Back, George!
Fantastic experience: I love it here it's clean friendly n safe
Thank you. We try out best.
Fantastic experience: Our family goes to this one often, this is the only child watch I can get my 1 year old to go into
Thank you for using our facilities, giving us a great rating and entrusting your child to our Child Watch team.
Fantastic experience: It has a gym, basketball court, swimming pool, really nice here
Wow Jaqwaur! Thanks for the great review. We're glad you're enjoying the facility.
Fantastic experience: Come here for pelvic floor PT. Amy is such a sweet soul & doing some really great work.
Thanks so much. We'll let her know. I hope you're well on the road to recovery!
Fantastic experience: Nice friendly place to work out and exercise. Nice staff and a nice pool to do laps in
Thanks so much, Doug.
Fantastic experience: So far 5 of my family members have joined. It has everything u need for exercises, basket ball, swimming, you name it. Give them a try.
This is fantastic!!! I hope your family has a blast :)
Negative experience: The Kohl Family Y has went down hill year after year. I’ve been a member for 10+ years and have been treated poorly by the staff frequently who have no level of empathy. Cancelled my membership and will not be returning ever.
Positive experience: Been going for about a year. Parking ugh I am on a fixed income and I do get my membership through my health care . But 15 dollars for a five week water aerobics class for each class is getting to be to much
Thanks for your input, Sara. We do offer financial assistance/scholarships. Please check with Tina, the membership director, to see if you qualify -- this may help with your finances.
Fantastic experience: One of the best pools in the ymca suite of facilities. There gym and aerobic area is set up the best of all the ymca's
Thanks Kevin! We love our facility too!
Negative experience: Been shown the most racist attitude and questioning by this center, so it a crime to go out to help someone who I was on the phone with when I and my kids are in there center? If I have committed a crime will I be questioned that way? I didn't like the way and kind of questioning as if am a child! I live behind ymca so it a crime to go and give money to someone. Like seriously!
Hello Emmanuel.I have noted your comment and am forwarding the the Executive Director of the Kohl branch. As I don't know the circumstances, I just have to say that being racist or rude is not our standard procedure -- I assure you.
Positive experience: I love YMCA Lake Anna! Parking isn’t so great however the equipment is pretty new, the pool area and the entire building is greatly kept.
Did you mean to post this on Lake Anna's page?
Negative experience: If you like to be bullied by staff and treated unfairly this is the Y for you. Staff is extremely rude and the executive director shows favoritism and does not treat everyone equally. Would not recommend this Y came here for years and treated poorly. Will try another gym in the area.
Kawhi, we truly do not advocate being bullied or showing favoritism, as you suggest. The Kohl Y and all our Ys in the Akron Area association, are truly for ALL. If you feel differently, please feel free to express your concerns to [email protected]
Fantastic experience: The employees and trainers are very personable and nice. I love Laura, June and Richard’s classes. They encourage me to keep going.
The instructors at our Kohl Family Y are truly amazing! I'm so glad you are enjoying your time with US.
Negative experience: Always an issue when I come here, they always change the rules. The manager is passive aggressive. I stopped coming here for multiple reasons the only good things are the classes sometimes. Choose a different why for a better experience.
Hi Charelle.If you wish to discuss your comment further, so we may improve the situation, please reach out to our corporate office. 330-376-1335.
Positive experience: My kids took swimming lessons from this location. The swimming lessons were hit-or-miss largely depending on the instructor. I also feel that kids are just pushed through to each progressive class whether, or not, they should be. The facility itself was nice, clean, and the equipment was functional. In the gym equipment all looked clean and functional. There are several family changing rooms in addition to locker rooms for storing your stuff (bring your own lock) and cleaning up after a workout. Please click the Like button if you found this review helpful.
Thanks for your feedback.
Positive experience: I’ve been going to this specific YMCA for probably about the whole 10 years or more it’s been there and I want to say I love the Kohl Family and everything they’ve done for our community. The Ymca was responsible for keeping me and a lot of others out of trouble and even were nice enough to provide food drinks and games along with the open gym etc. During the last 3 years or so me and a few lifelong friends who have also been coming to this YMCA for a very long time when we come we are kindve treated like criminals instead of family..very understandable that you have to ensure the safety of the building and employees and members. I just feel the check-in process is a little intense sometimes when SOME (older) employees are there. We come in peace and to stay out of trouble play ball and have a good time like we’ve done for years and although it’s not personal it sometimes seems a bit targeted. We were here during the foundation of this specific YMCA we were almost the reason it was built and we were apart of the rise we just want everyone to feel welcomed. Especially us and other young men who come to look for a safe zone to do something productive. -The Fellas from the neighborhood. (THANK YOU TO THE KOHL FAMILY FOR IT ALL AGAIN)
Thank you Otis for your dedication to the Kohl Family YMCA. We do truly appreciate YOU. As for the check-in process, it's something that it truly the same at all Ys in our association as it has become increasingly important to assure the safety or all members - including you and your friends. I know that no one is being targeted, although you may feel that way. Please seek out Lisa, the Executive Director there and share your concerns. She will listen.
Positive experience: It's tough to swim here with limited lap times.
Hi Dave. We hear you. We are constantly trying to find available lifeguards - many of whom who have school during this time. We do hope you find our other pools a good fit.
Fantastic experience: Best place to get your life back, great friendly staff
Thank you Pazwel!
Fantastic experience: 2nd year running the p.s.i love you 5k run / 1 mile walk looking forward to next year met some amazing runners
Thank you for your comments, Charlene -- and for running with us.
Fantastic experience: Wonderful friendly place lots of exercise to have. I love it
Nice picture, Carol. We are so happy that you are enjoying our Y.
Fantastic experience: Very clean and clean and professional
Well, thank you ... Ed :)
Fantastic experience: Great people an staff
Fantastic experience: Clean, nice people
Negative experience: The pool was not clear enough to swim in
Rose ... We are sorry that you had this experience. We will alert our Aquatics Team to make sure that this is not the case when you return.Update (7/18/22)... In checking with our Aquatics Team, I learned that we test the chemicals before opening any pool and when we close the pool, at minimum. We will check chemicals during the day if the pool is open all day, such as when we have had summer camps in. We would close the pool if any of the pool chemistry is out of range for chlorine or pH and if the water isn't clear enough to see the bottom of the pool.
Positive experience: Go to therapy not the Y. Good location for me
Thank you, TJ. We appreciate your review and hope that your recovery is swift and complete.
Negative experience: It would be nice if they would offer one day passes or even weekly passes
Hi Daniel. We do offer one day "Try the Y" passes for folks to see if they'd like to come and join. You can always ask at the front desk. Also, if you know an Akron Area Y member, they can bring you as a guest.
Negative experience: Parking situation very difficult if you go during peak hours (4-7pm), they don’t have enough so you have to park down the street
Thanks for your comment, Joel. We know it's an issue. The trouble is that we don't own the lots and have to work with our Summa partners. Our staff and regulars do park across the street to alleviate some of the issues, but we're a little land-locked at the moment. THANKS for sticking it out with us. :)
Fantastic experience: I love the YMCA Great parking Great swimming pool Great walking track Great machines Great basketball courts Nice Pay attention to the busy times
Positive experience: This is a wonderful YMCA. Really big too. I was very pleased with the experience I had. The only thing I didn’t really like is the fact that you have to pay for parking. There is no public parking
Parking for the Kohl Family Y is FREE, Alexander. There is the lot right in front of the door and the one across the street. You need to get the code.
Positive experience: Great Y but there's never a lifeguard on duty in the hours I need to go the pool is what I use the most! What's the use of h paying for a membership that I only get to use 5 days out of month....got to do better.
Hi Michael. I will have our Exec Director contact you. Unfortunately, there is a national lifeguard shortage and, as such, we cannot keep our pools open at times when we cannot safely staff. I understand your frustration, but we have to consider safety first ... always.
Positive experience: Overall a very nice Y to work out at but usually with all workouts I like to use the sauna and that’s nearly impossible at this location unless you’re there in the middle of the day. It’s even posted that it won’t be open any weekend in august.
I love the sauna too. Because the sauna is location in the pool area, there has to be a lifeguard presence -- and, as the world knows, there is a lifeguard shortage. Unfortunately, we are at the mercy of all of this and can't really relocate the sauna. :( We hope that things will get back to a better "normal" soon. :) Thanks for your loyalty and your patience.
Fantastic experience: Very nice facility. Parking is tricky and have to go through Summa lot to access.
Thanks for the great review and navigating our tricking parking. Unfortunately, we don't own the lots :)
Fantastic experience: Great service
Fantastic experience: Loved the place.
Fantastic experience: Enjoying my daughter
Fantastic experience: Awesome, had a great workout.
Fantastic experience: Family friendly, very clean and pleasant staff!
Fantastic experience: Friendly staff, excellent clean facilities, overall a great place to train!
Fantastic experience: I love this gym. It’s low key. Very clean. Activities for the kids. Friendly staff. So glad I made the switch
Fantastic experience: What a wonderful places to be a member. Friendly folks with opportunities to stay healthy - YMCA, you can't beat it.
Fantastic experience: Staff is very friendly equipment is nice and they keep it clean and sanitized
Fantastic experience: Gym
Fantastic experience: Sure
Fantastic experience: It's great best gym
Fantastic experience: Clean!!! Got everything you could possibly need. And it's clean!!! The help is very helpful And did I mention it's clean?
Fantastic experience: Love it ❤️ great for families. My girls and I love to go swimming and play
Positive experience: Great facilitie, friendly staff, well cleaned and hand sanitizer for when your done working out.
Fantastic experience: An amazing place. Always friendly faces to greet you answer your questions. Clean and good vibes
Fantastic experience: This is my neighborhood gym. It's very nice--much better equipped than most Y's. It's also 100% walkable for my neighborhood, and bikeable for a large number of neighborhoods surrounding downtown.
Fantastic experience: I'm a css client and they have a program available for the Y. 4 days a week. I love being able to go to the gym and the place is fantastic
Fantastic experience: Nice fully equipped gym, free weights, cardio, basketball, and pool.
Fantastic experience: Great staff, friendly banter and easy to get along with fellow members. (Especially me).
Fantastic experience: I enjoy my trainers one on one not a lot of people in gym enjoyable workout.
Fantastic experience: Very modern facility with very polite and helpful staff! Thanks.
Fantastic experience: Line dancing & silver sneakers so fun & they have a nice track . Everyone is so nice.
Fantastic experience: This place provides overall health mind,body, and soul❤
Positive experience: Friendly considerate, and clean...
Fantastic experience: Love swimming here
Fantastic experience: Warm water class is the BEST
Fantastic experience: The best YMCA I been to!
Positive experience: Nice location friendly staff
Negative experience: In the beginning this was a good place to go to but now
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