In-Shape Health Clubs

Negative experience: Becareful. I just got an attorney to sue this gym. I recently notified them 3 times that I had 3 surgeries and they will not cancel my membership. They have charged me every month!! Whenever I call they say the manager isn't here. The app is not letting me cancel the membership either. I can't believe they would scam people that are disable so just imagine what they will do to the people who didn't even have surgeries.

Fantastic experience: Really enjoy the spaciousness of this gym, Weight area is great, machine area is a little tight but lots of equipment. Love the elevated track and that it has a cushioned like floor makes cardio so much easier and definitely the kids club is a huge plus!

Fantastic experience: Needed a gym that fit my needs as a mom and the kid zone makes it really easy to get in a workout while allowing my baby girl to socialize. Great, great staff! I love that I can observe the kids zone from the floor. Great machine selection and availability as well.

Fantastic experience: Great Place

Fantastic experience: I love the childcare and the workers in there. They are all very friendly and seem to be joyful with the kids each day. My daughter seems to be so excited every day we go here so I know they are doing a great job in there. I love the friendly employees at front desk when I come in usually around 3ish. Jaclyn and another girl with short hair cut and glasses (I don't recall her name) but they both always so happy and greet and say goodbye when leaving. They make the overall experience a great part of my day. I love the family swimming time and look forward to using that when it warms up. I'm also very happy that they expanded the child care times because before it was hard to plan my day based on the time blocks before. I came from Planet Fitness so I love all the equipment, classes, etc..so many options. A little paint on some walls and new toilets would help in restroom, overall I love this place.

Fantastic experience: Awesome gym. Clean, well maintained. Staff is very friendly. Atmosphere is top of line. Saunas, spas, jacuzzi, and pool are professionally maintained daily. Ph levels great. Temperatures are perfect.

Fantastic experience: Jaqueline was very patient and informative that I signed up on the spot.This place offers almost everything you can think off.This place is open 24 hrs 4 days out of the week and offers child care(for additional monthly fee. All and all I'm very happy to have joined,thanks Jaqueline

Fantastic experience: I’ve been a member at in shape for a couple years now, and it has been an amazing experience! The facility is always clean, well-maintained, and equipped with everything you need for a great workout. very spacious training areas + a variety of secret areas to workout in for my shy gym ppl. The atmosphere is very welcoming. A special shoutout to Jaqueline who truly makes this gym stand out! She is always friendly, knowledgeable, and willing to help with workouts or answer any questions. Her dedication to creating customer connections & and helping members reach their goals is inspiring. Whether it’s giving form tips, recommending exercises, or just offering encouragement, & a better vibe to in shape Jaqueline goes above and beyond. If you’re looking for a gym that combines great facilities with an amazing staff, I highly recommend In Shape. (:

Fantastic experience: In-shape is one of the best, the workers are all great, especially Jacqueline!! She’s always very helpful and always goes out of her way to make sure you are taken care of!! She never fails to greet us with a smile !!

Fantastic experience: This gym staff is very friendly and very helpful , Jacqueline (jackie) always goes above and beyond with any issues ,making sure you are satisfied with your experience , i will be coming back !

Fantastic experience: Fantastic place. Great Staff. Best Health club around

Fantastic experience: GREAT EQUIPMENT, AWESOME STAFF, AND PLENTY OF SPACE TO TRAIN!!!

Positive experience: Great staff, clean equipment and great enviroment overall

Positive experience: In-Shape has the entire kitchen sink and more when it comes to workout options. Tons of classes to work out with. An indoor pool for swimming. Tons of machines and weights. An entire track upstairs with older, legacy machines. It has it all. The only negative is order. Sometimes the place has missing weights or weights just scattered where they shouldn't be. Overall, 8.5/10

Fantastic experience: I really enjoy coming to this gym since it's clean and its staff is welcoming and professional! The ladies that work at the Kids Zone are really sweet and treat children and parents with respect, It makes me enjoy my work out knowing that my kid is also having fun! As a parent, I appreciate the Kids Zone organization and cleanliness. The group fitness classes are well-structured. . I'll definitely recommend this gym to others.

Negative experience: If you’re thinking about it just don’t. Coming here for 6 months it’s rif-raf kid getto friendly & no toilet paper in restrooms during busiest hours. Showers take weeks to get fixed. Elderlys are rude and cranky at pool. The log-in app sucks takes no more than 5 minutes to get in the gym. The separated “woman’s area” in gym is why I signed in to go there but there are some really wierd creepy old guys who go in heavily lurking. If you’re mid 40’s with kids and middle-lower class who trying to gym this is an affordable option but I do not recommend this ambiance for those who seek a bit more comfortable clean aesthetic ambiance. All the bad reviews are deleted by owner. Staff is really young and a bit unprofessional they don’t have a janitor for all the times I’ve gone in evening so front desk is often lacking the cleaning duty. Sanitation stations always are running low. Needs renovation. Changing rooms are so dirty I’m not picky but mirrors and walls all around look terrible. I can’t recommend this place for somone.

Fantastic experience: I love and appreciate the friendly atmosphere and privacy everyone maintains here at In-Shape. Their flexible hours allow me to fit my daily workout around my busy schedule. Sometimes I go at 4:30 in the morning and at other times I go late at night. Thank you for making my family and I comfortable while exercising.

Fantastic experience: Me and my wife started coming here 2 weeks ago and ive lost 8lbs and my wife 15lbs with three 2hr workouts a week. This place is huge and really nice well kept and clean.

Fantastic experience: Nice place to do exercise and relax little bit ❤️

Fantastic experience: This is a well maintained gym.. it is large and has a wide variety options for your fitness and workout and even recovery needs from pool and spa to classes to many machine options a large free weight area a nice green turf area and many cardio options.. a womens only area.. and massage chairs and beds.. it's great

Fantastic experience: Excelente gym

Fantastic experience: Met some great people there while working out

Positive experience: Although not perfect , but Maintenance of the Gym overall is good. The only very small thing that I wish that Central Office can reinstate, is the ordering of Gym Bags , for us to be able to EXCHANGE FOR A GYM BAG WITH my lots of Points on my InShape Acct . Do you think you can do that ? ( all you have now at the Victorville Gym, are drinks with sugar in the fridge , OR headbands , to exchange for. I don't care for any of the above !

Fantastic experience: The kid zone sold me on this gym; as I never have a sitter for all 3 kiddos. The facility is clean; the staff are friendly and they literally have everything you need in One gym! The gym hours are perfect as well! Bye bye 24 hr fitness !

Fantastic experience: Good gym to get a good work out!

Negative experience: Shady business practices.

Negative experience: 2 months free is not true you still pay the regular amount not sure why they try to be misleading in this area *** in- shape that's not my impression that's my reality. I just joined with the membership five days ago and was charged $40 so if I'm new member why would you take $40 out of my bank account if it's two months free just saying. Also one of the reasons I chose this gym opposed to going into my gym or planet fitness is because you have a pool but the pool is D disgusting I did ask a manager if they could maybe clean it because I like to use it when I go but it's cold, dirty Band-Aids, toilet tissue, rocks, gnats, I'll leave it at that.

Fantastic experience: Es un lugar para cada nesecidad de cada persono

Fantastic experience: I always love that they are so friendly at the front desk. I always have a different activity I could do to choose from . Like right now, I just came back from playing Raquetball with my teenage daughter. She was bored, and so we went to have a little play time. It was nice to bond. When the kids area is open , I like to take my 5 year old when there are Zumba classes. My 5 year old likes to go on the slide and draw with other kids.

Fantastic experience: What I like most about In-Shape is the many different classes and all the wonderful instructors. Jocelyn especially goes above and beyond to make all members reach their goals. Jocelyn is very knowledgeable and shares her expertise with everyone and is always available to answer any questions you may have. My only complaint is how dirty they have allowed the floors and mirrors from the classroom Group X to become. The filth and unsanitary conditions are very visible and show neglect. I'm hopeful that these conditions will be remedied soon.

Fantastic experience: I just wished I joined many years ago, great clean facility’s and the pool is my favorite of course. Great friendly employees.

Fantastic experience: I love that they have childcare, indoor track, I love all of their classes, and my most favorite are the water classes.

Positive experience: It's open, fairly clean facility with some exceptions but they are likely short staffed due to COVID-19 etc. Been a nice place for the past 3 years now. We'll see how next year is. Remodeling was a good thing, I've been going to the competition in the off months and they're too crowded, you can't squeeze into using equipment unless you go to free weights and then one bench is maybe all that's free. I like the New arrangement here at In-Shape. Seems to be working so far. Just coming back so we'll see how things shape up?!? Still going well in Sept 2024...

Fantastic experience: Awesome facility, staff, clean, safe, thx for your service.

Fantastic experience: Open all the time, plenty of equipment work on what you need

Fantastic experience: Love thus gym and all the classes and pool. Very clean facilities.

Fantastic experience: Employees are friendly and willing to help you in anything you ask. I’m happy I found this place.

Negative experience: I love this gym and don’t have any complaints but lately the environment in the front desk has been making me uncomfortable. Friday night (August 16) at 10pm, I’m walking out and there’s two coworkers flirting badly, touching each other in the front counter. And they just ignored me as I tried to ask them a question. They didn’t even look at me. Flirt on your own time, doing it in the front counter is insane. And thank you

Negative experience: Muy rasistas una morena nos descrimino a mi y a mi hija cuando fui a dejar a mi hija que me la cuidaran para yo ir hacer ejercicio

Fantastic experience: They charged me twice for ( month to month ) membership , I emailed them and they solved my issue Thank you for the good customer service

Positive experience: Sometimes, front desk employees just ignore you when you have questions. However, the manager always listens and helps

Fantastic experience: I love how the front desk personnel greet you AND say goodbye! I always feel like I'm special. It's a very clean gym, and I enjoy all the group classes and instructors! I drive 20 miles to get there, even though 24 fitness is closer.

Negative experience: CAUTION PARENTS!!! Beware of putting your children into the daycare at this facility. First, my son got hand,foot, and mouth disease due to lack of cleanliness at this location. Second, 2 weeks later we decided to give them a second chance and decided to drop him off at the daycare while we worked out. We were met with a phone call to come and get our child because he had an unwitnessed attack, they had found our 2 year old in a corner crying with deep scratches on his face. Even though there were 3 employees working nobody had managed to see what had happened.When we picked him up we found his face covered with deep bloody scratches, on both eyelids, his cheeks, and his chin, along with a large bruise forming on his back. Of all employees one stood out for being the least concerned, Christina. Rather than address our concerns she was very rude and said it’s not their fault they have non-verbal and wild kids in the daycare. Christina wouldn’t even allow another employee to try to find out who attacked our son. When we were waiting to speak to the manager Christina came out and tried to stop us and said he couldn’t see us and that he was in a meeting. Fortunately the manager came out and was very concerned once he saw the condition of our child. He assured us that he would try his best to find out what happened. The manager was very professional but we will not be returning to this gym. I suggest all parents do not bring their children to this facility.

Fantastic experience: The gym is very nice but seniors don’t get a break on price and the yearly amount plus what you pay together is alot for a senior on a fixed income

Fantastic experience: Hours and the location is convinen for me and also the Facility is not so clean in ladies area and all the staff is very kind. What I like most is the place has walking tracks.

Fantastic experience: There are times when I need real help and the staff is always willing to help with Excellence.

Fantastic experience: Convient and lots to do pool sauna Jacuzzi classes ect.

Positive experience: Great gym, could be cleaner in the locker rooms.

Fantastic experience: Great service, great environment, all the machines are working fine and the cleaning they are doing better

Fantastic experience: Great environment, people of all shapes, sizes, and ages... no judging... everyones friendly

Positive experience: I gave this gym 3 stars solely on the fact that it offers so much, classes are great, staff is great. I recently left this gym due the fact that cleanliness is just non existent. Woman’s restroom changing rooms are disgusting, never any toilet paper. Trash will sit in the sauna for weeks as well as other areas. They need to do better.

Positive experience: Great gym, could be cleaner in the locker rooms. (They are trying).

Negative experience: Es verdad y preguntas y siempre dicen la próxima semana van arreglar el jacuzzi y el turno casi nunca funciona tampoco

Negative experience: Se supone es un gym grande con tantas persona y nunca funciona el hidro y el jacuzzi me parece de lo peor

Fantastic experience: Great gym. Wish the steam room didn't go down so much, but that's a minor hiccup

Negative experience: The place is not very clean. All the machines need some repair work. The big plus is the staff is friendly and courteous.

Negative experience: The hot swimming pool doesn’t work for months now nobody take care of this gym. The dryer doesn’t work to take wet clothes to the house I will give -0 to this gym for not taking care of anything. and also super dirty.

Negative experience: This gym is not good. They charge for keeping the lockers in the locker room overnight, and they cut the padlocks without my consent. No one told us when I bought the membership. Do you have to compensate me if I cut the padlocks?

Positive experience: I love this place, just wish they were open longer hours on the weekends or just a 24 hr gym

Fantastic experience: It's just all so great I can't wait to get to go there I try to go on Monday and Wednesday and Friday and sometimes on Saturday

Fantastic experience: I love all the amenities!.. In- shape encompasses all my individual needs.. I finally found my forever gym.. its just the best, bar none!

Positive experience: This in-shape location is great & the staff is awesome & helpful. All the equipment is clean and updated. The pool & sauna areas are very clean as well. My only issue is (& I've talked to other members who have an issue with this as well) Is that people wear their shoes in the sauna and steam room. Thus making the floor & smell not too great For those of us following the rules in there. It says on the door that the rules are to take your shoes off , but few members follow this rule. Please TAKE YOUR SHOES OFF IN THE SONNA & STEAM ROOM. If this location enforces this rule better I will give the full five stars.

Fantastic experience: Love this gym! Best one in the HD! I’m a regular here that comes daily and I was wondering if you guys were hiring. I spoke to someone at the front desk today and I asked about a possible position and was told to go online and apply but I do not see anywhere to apply. Also I was told that this coming up week there will be an opening for a general janitor position. Looking into joining the crew member team and would love to work with you guys someday as it is my hobby/lifestyle to be in the gym everyday already! Would love to hear back from you guys! Thank you!

Fantastic experience: The people at this gym is so polite and helpful. I arrive almost daily, and I am greeted by Ricky. I am also lucky to have exercise, swimming instructors, Francine, and Tar. I’m sorry I can’t remember the guys that repair the exercise equipment, but those two guys are always kind and polite. I especially enjoyed the track upstairs my safety is always a plus and at this fitness center I always feel safe.The equipment is always clean and they’re are always different areas where you can have a good workout. Thank you for the great experience.

Fantastic experience: Great gym and love the fact that they have racketball and gym and pool access. Also cant really ingore the track on the 2nd floor is awesome to either warm up or cool cool after a workout. I will be staying with this gym for a while.

Fantastic experience: Like the atmosphere.

Fantastic experience: I go here every morning to get my body right. Lol

Positive experience: A good gym, but there's an apparent inability to fix machines. I've seen one broken for almost half a year now.

Positive experience: I love this gym, it has a good environment and usually staff is very nice, but I do believe the kids zone needs a little improvement with 2 staff members that are being rude, unprofessional, discriminating, disrespectful, and more with my kid, I think it is really sad to have to cut my training shorter because these ladies do not know how to perform their job with love and professionalism besides that they were rude and disrespectful with us, and having to get home to our kid saying he doesn’t like her because she is mean to him.

Fantastic experience: Highly recommended gym, great experience. A lot of equipment to choose from to isolate your favorite body part to work out. The way the set up is, allows you to feel comfortable and not everyone is watching you.

Positive experience: 3 estrellas ya que no fomentan que las personas utilicen los aparatos para ejercicio y dejen las cosas en su lugar, en lugar de eso los de recepción platicando ahí, en el sauna permiten que entren con zapatos sucios sabiendo que uno entra con el calzado adecuado, por otro lado las instalación son muy bonitas pero se están descuidando

Negative experience: The shower was broken, the place was so dirty and gross, I don't remember it at all!

Positive experience: I fractured my back over a year ago so I love they have a hot tub.

Positive experience: Overall the fitness building is clean, one thing to add is there is not enough wipe stations or spray and towels around the weight machines

Fantastic experience: I like the many machines they have to work out.They also have many programs to fit your needs. I enjoy being greeted as you come through the doors. Not only the staff is friendly but also the people that go their it makes a difference.

Fantastic experience: Went to inquire about membership. The staff was friendly and helpful, they gave me a tour of the facility and helped me sign up onsite.

Fantastic experience: I usually just walk the second floor indoor track. I love watching all the people working out as I get my steps in. In the back is a small area that has 3 stretching machines and some other equipment. There are a bunch of small corners if you just want to work out in peace, especially in the curves area. The locker area is also kept orderly and clean.

Fantastic experience: I love this gym. They have a new focus on weight training and have plenty of squat racks, power racks, deadlift platforms and isometric machines. Oh... And that 6 letter swear word Cardio has plenty of options. Their pool is nice, indoor track, hot tub and hotter tub, sauna AND steam room. Turf, boxing bags, water massages, Boxing and Row HITT workouts available, and other group exercise options like Yoga. But the kicker and what stands out from any other gym in the High Desert... Kid care. My kids love going to the gym and playing in the Kids Club. My kids keep me accountable and you should let yours do the same! The staff is always friendly and I never have a bad time at In Shape.

Fantastic experience: Love this gym! I love how this gym has so many areas of workout stations and plus the saunas and pool area to relax. This place also provides kid care for the ones that don’t have baby sitters.

Fantastic experience: This gym is amazing!! If you are not a member you should be!!! The pool, jacuzzi, and relaxation pools are amazing. The fitness instructors Michelle, and Tar are awesome!!

Positive experience: When I joined, enrollment fee $0 as promotion but after 3 months later, they charged me as annual fees. So don’t get trick for their promotions. They are not supposed to charge me that annual fee until one year but they tricked you. In Victorville club, machines are broken all the time but they don’t fix as timely manner. Swimming pool is freezing cold. Jacuzzi is not working. Shower rooms have a lot of broken stuff.

Positive experience: The people and the environment has been nothing but the best .the kids zone staff has been absolutely phenomenal. They are caring and always attentive . I wish the prices were still what it was when I started going in 2020 . Otherwise my whole family from my toddler to my teenagers has enjoyed coming to the gym.

Fantastic experience: Great gym to go to family gym .and Ricky front desk morning shift always there to answer any questions we have thank you

Positive experience: I go here regularly. Everything is great but the showers smell like an open sewer. I feel like they could definitely afford to hire more maintenance people and buy the proper tools like a power washer to keep the bathrooms clean, but for some reason they don't which is a shame because this is a really nice gym with all the amenities one could ask for. If this gets through to management, please do something about this and don't ignore the problem. thank you for coming to my TED talk

Fantastic experience: Un lugar con suficiente espacio e indumentaria para la ejecución del desempeño físico

Fantastic experience: Me encanta - tienen todo lo que necesito para mi rutina de ejercicio y más. Además, el personal son muy amables y atentos. Y cada vez está mejor porque están poniendo más equipo para satisfacer todo tipo de gustos y necesidades. Es un lugar muy agradable. ¡- % !

Negative experience: El servicio está muy mal la sauna tiene 4 meses que no sirve pero para el pago si están a primera hora para cobrar

Fantastic experience: Es un lugar muy limpio sus instalaciones son las adecuadas para hacer deporte

Fantastic experience: En mi experiencia es el mejor gym en high desert, aunque no he encontrado una clase donde me sienta bienvenida, el resto del gimnasio es awesome, muy completo y es 24 hours!!

Negative experience: I would give it a 5 but the steam room or sauna room Is always broken. Why not give me a discount when you charge me for yearly maintenance

Fantastic experience: They have everything I needed to complete my workout especially sports related. Employees are respectful and are very helpful.

Positive experience: I love in shape but they really have to do something about the heating of the pool. The pool is way too cold.

Fantastic experience: Best gym in the High Desert - clean, patrons are friendly and respectful, and the staff members are professional.

Positive experience: Love the gym but it gets a lil crowded at certain times. Still like this gym alot.

Positive experience: It was cool before 2020 and than they got rid of the basketball courts for some odd reason even after the pandemic. Only reason i got a membership since there’s little to no gyms with basketball courts in the high desert.

Fantastic experience: Love it here! All staff that work on the kids zone area are great with the kids! I feel super comfortable working out while my kids are having fun!

Fantastic experience: I love the variety of classes they offer. I love the instructors and all the staff, everyone is so welcoming and it's always nice to see smiling faces - it brightens my day.

Negative experience: I’m so disappointed the steam room has been broken for 4 months and jacuzzi’s are all down. Too much money and they don’t care to fix things, but the payments there on them. I wish they were more gyms with steam rooms in the area.

Fantastic experience: I LOVE everything about In-Shape. I love the pool and the classes Aqua Fit and Zumba Fit. The steam room the Sauna. All the amenities, showers, lockers, and machines. I love the instructors, Jocelyn and Francine are my favorites. I wish more senior classes would be available. I'd love to see Tai Chi classes offered as well.

Negative experience: I've been at this gym for about 6 years now. I put my membership on hold because I deployed. I tried to use a day pass but was told that I can't use it because I already have an account and It would unfreeze the hold. The 2 people that were at the check in desk didn't seem to care at all. Taking my business where they support our troops because obviously this gym doesn't.