Fitness Connection
Information about Fitness Connection
75006, Carrollton
Opening hours
- Monday: 5:00 AM – 10:00 PM
- Tuesday: 5:00 AM – 10:00 PM
- Wednesday: 5:00 AM – 10:00 PM
- Thursday: 5:00 AM – 10:00 PM
- Friday: 5:00 AM – 8:00 PM
- Saturday: 7:00 AM – 7:00 PM
- Sunday: 7:00 AM – 7:00 PM
Our comment from FitFit United States about Fitness Connection:
Fitness Connection in Carrollton is a well-loved gym known for its welcoming atmosphere and friendly staff. Customers have consistently praised the gym for its extensive range of equipment and cleanliness, making it a great place for all fitness enthusiasts.
Positives:
- Wide variety of equipment and plenty of machines available.
- Clean and well-maintained facilities.
- Friendly and professional staff who are eager to help and provide a supportive environment.
- Great atmosphere with a sense of community among members.
- Affordable membership options.
While there are many positive aspects, some members have noted the need for improvement in certain areas:
- Some equipment is in need of repair and has been out of service for extended periods.
- The gym can become crowded during peak hours, making it difficult to access machines.
- Several members have expressed that the women's section could benefit from additional weight equipment and more space.
Overall, Fitness Connection in Carrollton is regarded as a great gym with a strong community vibe, perfect for anyone looking to achieve their fitness goals!
Fitness Connection: Opinions
Negative experience: Terrible customer service ♂️ Coming in as a fc elite member and my pass to open the doors to the new sections they just added wasn’t working although everything was working with my membership I then went to ask someone who I assumed worked here began to ask them if they could help me they looked down at me completely ignored me and then a different associate Overheard my question and helped me.
Fantastic experience: When I come inside and get greeting by Melanie she makes me feel really welcomed
Fantastic experience: JD did a wonderful job taking care of us. My husband and I had a bad experience and another fitness connection, but our experience with JD is what made us stay! We are excited to come back!
Ivette – We greatly value the feedback of our incredible members, and we appreciate you taking the time to share your experience with us. Your satisfaction is our top priority, and we will continue striving to provide you with exceptional service. Thank you for being a part of our EPIC fitness community!
Fantastic experience: JD handled us professionally! Went above and beyond!!!
Hi David, thank you very much for such a great review! We work very hard to make sure that we are offering the best experience. We'll see you again soon!
Fantastic experience: Josue, showed me everything inside the gym, showed me how the machines works, excellent job
Hi, thank you very much for such a great review! We work very hard to make sure that we are offering the best experience. We'll see you again soon!
Positive experience: Very helpful
Hi, thank you very much for such a great review! We work very hard to make sure that we are offering the best experience. We'll see you again soon!
Fantastic experience: Great experience, warm environment, such an amazing atmosphere. Met JD the coach and he was extremely genuine and welcoming! Such a family environment!
Hello, Your feedback is greatly appreciated. Our goal is to create a clean and inviting atmosphere for our members, and we are delighted to hear that you had a positive experience.
Fantastic experience: JD talked to me about getting a membership and he helped me out a lot!
David – We greatly value the feedback of our incredible members, and we appreciate you taking the time to share your experience with us. Your satisfaction is our top priority, and we will continue striving to provide you with exceptional service. Thank you for being a part of our EPIC fitness community!
Fantastic experience: Best experience I’ve had at the gym in a while come down to fitness Connect and see Couch he’ll help you get settled in!
Hi Pablo, thank you very much for such a great review! We work very hard to make sure that we are offering the best experience. We'll see you again soon!
Fantastic experience: Come visit coach!!!
Hi Isaac, thank you very much for such a great review! We work very hard to make sure that we are offering the best experience. We'll see you again soon!
Fantastic experience: Love the atmosphere, love the aesthetic and overall love the variety of machines
Hello, Karen! Your feedback is greatly appreciated. Our goal is to create a clean and inviting atmosphere for our members, and we are delighted to hear that you had a positive experience.
Positive experience: Been here twice. Liked the equipment but both times I fell ill just a couple days after. I work from home and this was the only place I’d been. I think it has something to do with the hvac system
Fantastic experience: Great place! Great customer service
Hi, – We're pleased to hear that our Teammates have provided you with an exceptional level of service! If you'd like to share the experience with a friend, invite them to join you by utilizing our 5-Day Free pass. They can download their pass at https://fitnessconnection.com/fivedaypass/. See you soon!
Fantastic experience: Gabriel is a great salesman give this guy a raise. ASAP
Hi Anthony, thank you very much for such a great review! We work very hard to make sure that we are offering the best experience. We'll see you again soon!
Fantastic experience: having been a member since 2019 at this location I can personally say I’ve seen the growth from the gym and their team and their killing it in all aspects. Shoutout to Gabriel for being so thorough in his tour of the new facilities, ask for him if you have the chance!
Andres – Thank you so much for your fantastic review! We are thrilled you've had a positive experience with Fitness Connection. We take pride in offering a great price and ample space for our members to enjoy their workouts. We are grateful to have you as part of the FC family, and we look forward to continuing to provide you with an EPIC gym experience for many more years to come! #FITFAM
Fantastic experience: Yay! To the best gym in Dallas! Love coming in! The staff is great! Me are the best! Gabriel was nice enough to make sure I had everything before my workout.
Hey Cameron, we appreciate your kind words! It's wonderful to hear you enjoy our gym and find our team supportive. Come back soon and explore more of what Fitness Connection has to offer!
Fantastic experience: Coach is amazing!
Hi Faith, thank you very much for such a great review! We work very hard to make sure that we are offering the best experience. We'll see you again soon!
Fantastic experience: Josue was very kind and gave us a lot of information about the gym as well as advice on how to get started.
Hi Angelita, thank you very much for such a great review! We work very hard to make sure that we are offering the best experience. We'll see you again soon!
Fantastic experience: I just moved to town and found this gym close by, I got lucky with this new updated location and the amazing trainer Emir that showed me around showing me how to operate the machines and all my options helping me choose the perfect plan ensuring I meet my goals, super friendly human and I’m excited to start thank you so much!
Negative experience: I like the price and equipment here. I do not like employees trying to upsell me constantly. When I'm checking in is understandable but approaching me in between sets is unacceptable. I'm going to lower this rating each time that happens. So far it's been twice. Edit: Three times now. Lady kept going after I said no and even tried to give me papers to fill out. Super pushy
Thank you for your feedback, Garrett. We apologize for the interruptions during your workout and will address this with our team to ensure a better experience. If we can assist you further or if you wish to share more information, please get in touch with our Member Services Team at 800-922-7898. Thank you so much.
Fantastic experience: Josué fue bien amable
Hi Mario, thank you very much for such a great review! We work very hard to make sure that we are offering the best experience. We'll see you again soon!
Fantastic experience: inclined bench Melanie
Kelvis – Your feedback means a lot to us. We are truly grateful for you taking the time to share your experience.
Fantastic experience: Mel's the best
Hi, thank you very much for such a great review! We work very hard to make sure that we are offering the best experience. We'll see you again soon!
Fantastic experience: Excellent service.
Jose – We're pleased to hear that our Teammates have provided you with an exceptional level of service! If you'd like to share the experience with a friend, invite them to join you by utilizing our 5-Day Free pass. They can download their pass at https://fitnessconnection.com/fivedaypass/. See you soon!
Fantastic experience: El mejor
Hi Danni, thank you very much for such a great review! We work very hard to make sure that we are offering the best experience. We'll see you again soon!
Fantastic experience: Exelente gym
Hey Aarón, thanks for your fantastic feedback! At Fitness Connection, we strive to provide the best gym experience for our members. We're glad you're enjoying your workouts with us. Keep pushing your limits and explore more of what we have to offer!
Positive experience: I love the new look
Hi Edwin, thank you very much for such a great review! We work very hard to make sure that we are offering the best experience. We'll see you again soon!
Fantastic experience: Zyqurya was very helpful and patient with me. She had a great attitude and full of energy!!!
Fantastic experience: Mel is the best. Give her a massive raise
Hello Kiki, we're over the moon with your 5-star rating! It's great to know Fitness Connection is hitting the mark for you. Don't hesitate to try more facilities we offer!
Fantastic experience: Coolest gym in the region Melanie also so cool good energy
Hi, thank you very much for such a great review! We work very hard to make sure that we are offering the best experience. We'll see you again soon!
Fantastic experience: I love this gym! Mel is the best!
Hi Dominique, thank you very much for such a great review! We work very hard to make sure that we are offering the best experience. We'll see you again soon!
Fantastic experience: This is the best gym ever! Mel is Always there to greet me every morning, she deserves a raise!
Fantastic experience: Luna is a vibe. Pay her more. The gyms updates are cool too I guess.
Fantastic experience: Emir Thank you, you were very kind to help us with our membership!!!
Fantastic experience: JD was so helpful! Made the experience of signing up so seemless! So happy I chose fitness connection!
Fantastic experience: Josue me atendió my bien rápido y amable
Fantastic experience: Great experience, expect to see results. Excellent Spirit of the trainer who signed me up. I can't wait to start.
Fantastic experience: I rarely visit this location but glad I did! I noticed the remodeling changes and Coach let me know this is the first location to start the updates which will include a recovery room which will be awesome! He also let me know changes will be made at all the locations soon Glad to have the membership that allows me to use any fitness connection and would recommend the same for all patrons as it’s very reasonable monthly payment
Fantastic experience: The new gym is great, can’t wait for the finishing touches !!
Courtney – Thank you so much for your amazing review! It’s incredibly important to us that you are satisfied with your overall workout experience, and we’re so happy to hear we hit the mark.
Fantastic experience: Great gym. Luna is very helpful!
Negative experience: Fitness Connection shares your info with a third party when you sign up. “ Elevate Fitness Coaching”. It’s a complete scam. They convinced me to sign up for one on one coaching sessions, which sounded great at first. I am a busy mom and wanted a little direction as i got back into the gym. Well - I was ghosted on my 1st AND 3rd training sessions. NO CALL, THEY JUST DIDNT SHOW UP. On my second session, they even confirmed the appointment 2 hours prior. Now I’m trying to end the contract and it’s an absolute nightmare. They want like $400 to end the contract, and they want me to pay for the session that THEY missed. They have repeatedly tried to charge my card fraudulently. Anyways- it sucks because the gym is pretty big. It just seems like they partake in deceiving business practices. I'll be reporting them to the BBB. OH! And let me save you some time- they charge $100 an hour for coaching sessions. ZERO STARS- Fitness Connection- please have Elevate email me back. I don’t want to talk to them on the phone, I want all our communication in writing. They won’t respond to my emails and they only sign with “A”, so I don’t even know who I’m talking to.
Fantastic experience: I went in for a tour, talked to the manager JD, and signed up for the elite membership the same day. He was very informative and helpful with explaining everything.
Fantastic experience: Muy amable y aclaro satisfactoriamente todas mis dudas ☺️
Fantastic experience: New clean with the re design staff is great too
Fantastic experience: Emir y jd fueron personas increibles, me ayudaron en todo lo que necesite, a pesar de que no hable ingles, fueron muy expertos en su trabajo, me encanto!
Hi Maria, thank you very much for such a great review! We work very hard to make sure that we are offering the best experience. We'll see you again soon!
Fantastic experience: Es muy grande buenas máquinas ☺️
Hi Octavio, thank you very much for such a great review! We work very hard to make sure that we are offering the best experience. We'll see you again soon!
Negative experience: After renovation, almost all of the good equipment has been removed (e.g. the Life Fitness leg press) and the set up changed. The squat racks have been placed far away from the mirrors while equipment that does not need a mirror was placed in front of it, (e.g. a seated calf raise machine). Moreover, the racks themselves are one of the newer Nautilus lines that was poorly made (too wide, no slack, so that you cannot balance the bar when squatting without bumping into the hooks). There are many more little things that have been changed for the worse, like the dimmed lighting. When I discussed the flaws of the new set-up with the staff collecting members’ feedback, they pretended to be sympathetic but did nothing to improve the situation, however, I do realize that they probably do not have much say in this. My husband and I froze our memberships and found a much better alternative, but when I called to cancel my membership I had to pay for the remaining months. They extended the agreement without informing me for the frozen months as well. Word of the wise: read between the lines of your agreement because mine does not explicitly state any of the fees. The phrasing is specifically designed for that. I usually always opt for a month-to-month membership because I know gyms do that but I cannot quite remember why I opted out of it that time. On the whole, I would not recommend this gym. *Editing my review: Put 2 stars originally. Will have to change to one just because I have to put at least one. The representative on the phone told me they would charge me $95 to cancel the membership. I specifically asked if that would be exactly that number, if there were any hidden fees that I should be aware of. She gave an annoyed “No, no hidden fees. That will be the exact number”. I check the charge today and it is $102.84. You people just don’t know what you are talking about and all you care about is ripping the client off. No integrity.
Fantastic experience: Zyqurya muy agradable
Hi, thank you very much for such a great review! We work very hard to make sure that we are offering the best experience. We'll see you again soon!
Fantastic experience: Easy, affordable and Z was super helpful and the gym is beautiful.
Hi, Marisela – We greatly appreciate your fantastic review! It brings us immense joy to learn that you're thoroughly enjoying your experience with us. Providing a high-quality workout experience at an affordable price is our utmost priority, and your feedback reinforces the significance of our core values. Thank you for your kind words and for being a valued part of our fitness community!
Fantastic experience: Excelente atención por parte de Josué
Fantastic experience: Excelente servicio
Lisbeth – We're starstruck by this rating! Thank you so much!
Fantastic experience: I love coming to this location and mel is always helpful
Fantastic experience: Love the setup of this gym and the amenities are great for the price rage. Mel at the front is super helpful and kind. Great service
Thanks for sharing your thoughts, Malaysha! We're glad you enjoy our gym setup and amenities. Christian will be overjoyed to hear your kind words—come back and explore more of what we have to offer!
Negative experience: the gym itself is great but your processes need to be updated. i would avoid bringing a guest to this gym because you’re required to take a tour of the place and they’re just trying to sell memberships and other items to you. tried to bring someone in with me today expecting it’d be an in and out process but we were told that a team member had to help us before we could workout. waited 45 mins for nothing and didnt even get to work out. if the goal was to try to get people to join then actually let them come in and work out and stop selling things to them. absolutely ridiculous and i will have to reconsider membership with this gym after my 12 months here are up. please be wary of all these 5-star reviews! team members actively go around everyday asking for reviews and they’re not genuine
Fantastic experience: It was really nice meeting Mehza and Lemarcus. They provided excellent customer service by making sure I was satisfied with Fitness Connection and their products.
Fantastic experience: Mehza was very helpful. She made sure I was satisfied with the beverage I was purchasing as well as the services.
Fantastic experience: Great gym, great customer service. The staff is always kind and helpful. Mehza was kind enough to sell me some ghost protein powder and she made sure i was satisfied with the product and services.
Hi there, Ghea! Your words about our staff at Fitness Connection are very much appreciated. It's wonderful to hear you've found them always ready to assist with a smile. As we continue to improve our facilities based on member feedback, we invite you to explore everything our gym has to offer. We look forward to your next visit!
Fantastic experience: Mehza was very helpful in taking care of my balance and helping me pay it off before I started my workout.
Hey, David! This rating has made our day. Thank you!!
Fantastic experience: coach helped me so much in getting signed up!! got me so excited to get started!
Hi Bea, thank you very much for such a great review! We work very hard to make sure that we are offering the best experience. We'll see you again soon!
Fantastic experience: Mehza was helpful in ringing me up and asking me about my experience before my workout.
Hi Terrell, thank you very much for such a great review! We work very hard to make sure that we are offering the best experience. We'll see you again soon!
Fantastic experience: Chiss es el mejor!! Me ayudo durante el recorrido y fue muy atento en todo momento.. Te hace sentir que eres parte de la familia Fitness Conexion
Hi Ramon, thank you very much for such a great review! We work very hard to make sure that we are offering the best experience. We'll see you again soon!
Fantastic experience: Love the new look and love the new turf field to do workouts on
Zachary – Thanks for leaving us such an amazing review. We’re so pleased to hear that you love your workout experience with us!!
Fantastic experience: Great new equipment!
We appreciate your fantastic rating, Diego! It’s great to know you’re enjoying the comprehensive experience at Fitness Connection. We invite you to continue exploring all our facilities and amenities!
Fantastic experience: Mehza was super nice sms helpful.
Hi, thank you very much for such a great review! We work very hard to make sure that we are offering the best experience. We'll see you again soon!
Fantastic experience: The new colors, the punching bags the new turf are very nice
Fantastic experience: Tiffany is AMAZING! I just have to give a huge shoutout to Tiffany at Fitness Connection! From the moment I walked in, her energy was infectious — positive, professional, and incredibly motivating. She made me feel welcome and comfortable, and her knowledge about fitness and training was top-tier. Whether it was helping with equipment, offering tips, or just giving that extra boost of encouragement, Tiffany went above and beyond. You can tell she genuinely cares about people and is passionate about helping others reach their goals.
Negative experience: the staffhave no sense of club pride or accomodations. the dumbbells and free weights are in constant disarray not on the rack where they are supposed to be. stretching equipment would be useful, such as resistance bands and stretch bars
Fantastic experience: Nick and Connie do a great job keeping things going strong and looking great! I always enjoy my conversations with them and have helped Fitness Connection to be my new gym home.
Jeremy – Thank you so much for your fantastic review! We are thrilled you've had a positive experience with Fitness Connection. We take pride in offering a great price and ample space for our members to enjoy their workouts. We are grateful to have you as part of the FC family, and we look forward to continuing to provide you with an EPIC gym experience for many more years to come! #FITFAM
Fantastic experience: Tiffany was really nice!
Hi, thank you very much for such a great review! We work very hard to make sure that we are offering the best experience. We'll see you again soon!
Fantastic experience: My favorite part of the gym is the equipment and Mel is very helpful all the time and encouraging
Hi, thank you very much for such a great review! We work very hard to make sure that we are offering the best experience. We'll see you again soon!
Fantastic experience: Josue helped me sign up and was very helpful assisting me!
Hi Kevin, thank you very much for such a great review! We work very hard to make sure that we are offering the best experience. We'll see you again soon!
Fantastic experience: I joined fc today and josue guided me with each and every step very well. Hoping to build better body soon
Hi, thank you very much for such a great review! We work very hard to make sure that we are offering the best experience. We'll see you again soon!
Fantastic experience: josue
Fermin – Your feedback means a lot to us. We are truly grateful for you taking the time to share your experience.
Fantastic experience: Love fitness connection! It's my home away from home! The new look and equipment is dope!
Hi, – Thank you so much for your amazing review! It’s incredibly important to us that you are satisfied with your overall workout experience, and we’re so happy to hear we hit the mark.
Fantastic experience: Great place to workout. New equipment upgrades are nice. Miss the basketball court!
David – Thanks for leaving us such an amazing review. We’re so pleased to hear that you love your workout experience with us!!
Fantastic experience: I love the new renovations it looks so good also Mel is the best.
We're so glad to hear you had a great experience with Mel, Ashly! Her positive vibe truly makes a difference in our community. Come back soon to enjoy even more of what Fitness Connection has to offer!
Fantastic experience: This was my first time visiting Fitness Connection, and I had such a great experience! Malcom and Ginny were both incredibly welcoming and helpful!! They went above and beyond to make sure I was set up properly and felt comfortable. Their energy and professionalism made a big difference, and I really appreciated how attentive they were.
Fantastic experience: josue was very helpful and chill
Fantastic experience: Jouse is really help full and had so much patience to help me
Negative experience: Eliminaron la cancha de basketball pienso que fue una mala decision
Fantastic experience: josue muy bien para conectar con las personas!!
Fantastic experience: Josué, es bien atento, amable y muy bien explicado y gracias
Fantastic experience: Chris nos ayudó con la inscripción. Muy buena atención
Thank you, Douglas, for your fantastic rating! We're glad to hear you're enjoying your time at Fitness Connection. Come back soon to explore even more ways to enhance your fitness journey with us!
Fantastic experience: Zy is dope!! Pull up on her
Positive experience: Update: The renovations made everything worse. They removed a lot of machines making wait times longer and for some reason cell signal is poor so I can’t stream music or podcast without static and interruptions. Supposedly they will add in new equipment in the coming month so it may change. Will update score if things change but as is now it’s worse.
Justin – Your feedback means a lot to us. We are truly grateful for you taking the time to share your experience.
Fantastic experience: Josue excelente atención y cordialidad
Hi Eduardo, thank you very much for such a great review! We work very hard to make sure that we are offering the best experience. We'll see you again soon!
Fantastic experience: Z has been a great help, helping me sign up for my membership
Hi Joseph, thank you very much for such a great review! We work very hard to make sure that we are offering the best experience. We'll see you again soon!
Fantastic experience: Amazing help
Hi Alexa, thank you very much for such a great review! We work very hard to make sure that we are offering the best experience. We'll see you again soon!
Fantastic experience: Estoy feliz de la atención y el personal de trabajo muy atento y a Chris por la atención
Hi Raynel, thank you very much for such a great review! We work very hard to make sure that we are offering the best experience. We'll see you again soon!
Negative experience: WHY IN THE WORLD WOULD YALL GET RID OF THE BASKETBALL COURT!??? YALL ARE JUST A BIGGER PLANET FITNESS NOW!?
Fantastic experience: Chris was extremely helpful and knowledgeable. I’m excited to begin my workout journey at FC Carrollton.
Hi Sara, thank you very much for such a great review! We work very hard to make sure that we are offering the best experience. We'll see you again soon!
Fantastic experience: Mel is the best
Thanks for your feedback, Adrian! We're glad to hear you enjoy the gym atmosphere and appreciate our staff and equipment. We invite you to explore more of what Fitness Connection has to offer!
Fantastic experience: Great experience and a well managed gym
We appreciate your kind words, Adrian! It’s wonderful to hear you enjoyed your time with us and noticed our commitment to management. Come back soon to check out what else Fitness Connection has to offer!
Fantastic experience: Excelente todo fuego
Fantastic experience: Everyone was so welcoming. I really appreciate Z for making the process so easy for me and my mom. I look forward to joining and making new workout buddies
Fantastic experience: Super nice friendly staff. Was super fast and easy getting a membership!!
Fantastic experience: Josue was a great guy to talk talk about getting a membership and showing me around and everything! getting a membership today!
Hi, – We greatly appreciate your fantastic review! Our primary goal is to provide you with an exceptional workout experience that combines quality and affordability, and your review reaffirms the importance of our core values. Thank you for being a valued part of our Fitness Connection community!
Fantastic experience: Ginny me atendió súper bien y si necesitan membresía pasen con ella!
Hi Mileidy, thank you very much for such a great review! We work very hard to make sure that we are offering the best experience. We'll see you again soon!
Fantastic experience: Christian did an amazing job assisting me to sign up for the membership today. He was beyond informative and explained everything out in great detail. Thank you Christian!!
Ruth – We greatly appreciate your fantastic review! Our primary goal is to provide you with an exceptional workout experience that combines quality and affordability, and your review reaffirms the importance of our core values. Thank you for being a valued part of our Fitness Connection community!
Fantastic experience: Christian was a great help today! Fastest sign up I've ever did at a gym! Quick, friendly, informative and very helpful!
Joshua – We greatly appreciate your fantastic review! Our primary goal is to provide you with an exceptional workout experience that combines quality and affordability, and your review reaffirms the importance of our core values. Thank you for being a valued part of our Fitness Connection community!
Leave your opinion about Fitness Connection:
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Fitness Connection appears in the following listings:
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