Snap Fitness Grand Rapids

Positive experience: Nice gym facilities, but i feel like some of the equipment was not accessible. As a 5’6” person I couldn’t use the bench press because my feet don’t touch the ground. I know that there are other bench manufacturers that make lower benches, I it’s never been a problem at a gym besides Redwater.

Positive experience: I started going to RedWater Fitness Watermark when I had issues with another gym membership this past spring. While it was meant to temporary, I have thoroughly enjoyed my membership. I love the location and overlooking the golf course. If you get here early enough in the morning, there is a beautiful view of the sunrise. There is plenty of free weights, two squat racks, a smith machine, a cable machine, cardio equipment, and two rooms for spinning and HIIT exercises. Occasionally, the gym has been a busy when I have been there but most of the time, it is either completely empty or only has about 5 people max, including myself. The gym has cubbies by the front door and water fountain as well as a full locker room and showers. Out of all the gyms I have been to, it is by far the best. The only reason I am knocking down a star is the availability of machines. There are about ten of them, split evenly between upper and lower body. The weights are not always consistent and can be limited to those who are more advanced in their weight training journey. I do wish that more gyms would get a real leg press or a hack squat rather than a horizontal leg press to get more of a quad workout. Overall, it has been a great experience to be a member at this gym!

Fantastic experience: Very clean and well maintained facility. Great members too. *EDIT* 12/14/24 - There’s a problem with kids coming in here and using the bench/squat cages for dumbbell presses, dumbbell curls and dumbbell rows. This shows severe lack of gym etiquette and IQ. I hope those members see this.

Negative experience: Customer service and follow up at this location needs some work. The manager here doesn’t seem to answer emails.

Positive experience: A lot of equipment and tons of room. Only complaint is that some of the machines that they have seen extremely inaccurate for the weights. I would struggle like heck to do some of the weights on fly machine and at this gym I could do it like it was 20 pounds.

Negative experience: Sorry I can't comment on this gym, I called to see if they had a pool, they did not. My doctor recommended swimming for exorcise.

Positive experience: The gym is well maintained and has a large variety of equipment. I loved that it is open 24/7. To get a card to unlock the door the first time you need to come in while there is a person at the front desk. Those hours tend to be during the day when I'm working. The one thing that bothered me is that when I canceled my membership in January they said that they will bill me for February. Apparently it is in the fine print.

Fantastic experience: Very nice gym and great location on the golf course. Always clean and friendly atmosphere.

Fantastic experience: How nice is it to be able to get a quick workout in between appointments... Great view of the 18th green at this SNAP. Love, love, love this gym!

Positive experience: Beautiful location overlooking the golf course. The manager Jackie is so helpful answering questions. Warm and inviting atmosphere .

Fantastic experience: Clean, easy parking, open 25 hours 7 days a week

Fantastic experience: I've been a member of Snap Fitness for 4+ years now ... I used to go to the Knapps Corner location , and I'm almost glad they closed down so we could move to this spot ! The facility is brand new , there's excellent natural lighting in the gym , a view of the driving range on one side , and the swimming pools on the other. There's plenty of equipment and free weights to use , 1 squat rack , and 1 Smith machine ... even when it's at it's busiest times , you can almost always have the equipment you need available. The locker room (Men) is a serious upgrade from any locker room I've ever seen @ Snap Fitness ... they have 2 showers , and plenty of lockers for use , with 2 separate mirrors / sinks , with excellent lighting for getting ready / taking selfies ... they're normally very clean and taken care of as well. Sarah is always very cheerful and she's nice to talk to as well ... she's knowledgable about fitness and dieting , and she's personable as well ! I love this location and I believe it's definitely worth the membership for 24/7 access !

Positive experience: Decent equipment. Could have use a couple different machines

Fantastic experience: I love it I can go anytime Nice equip clean

Positive experience: Need to check rest room towels more often. I asked for towels in men’s room twice this week.

Negative experience: Incompetent staff that does not follow-up properly. I cancelled my membership on March 13th, and was informed everything would be processed within in 30 days. I knew I would be billed in April but was surprised by an additional charge that was then explained to me as being a "gym maintenance fee". OK fine, not happy, but I expect BS from this from big box gyms, hidden fees come with their 'experiences'. I even went into the gym and discussed this with the girl that is occasionally there, that vacuums and mops during the normal lunch time hours. I was once again reassured, my account would be cancelled by the middle of the month, and very nice sounding girl on the phone said if there was any options either her or her manager would follow-up within a day or two, and if I didn't hear anything, all is well. Well, I didn't hear anything. All is well, right? NOPE! May 1st, another month was taken out of my checking. When I call in I am told they will work on it and I will be reimbursed. Get a phone call a few hours later, only to be told, because I worked out at another Snap Fitness, that I need to cancel there, even though I opened my account at Cascade in August... So here I am, hit with another month's bill, and when calling the other gym told I need to wait ANOTHER 30 days!!! so that's going to be an addition $80 on top of the BS 'gym maintenance fee' SNAP steals from me... love it. Applaud your capitalism and sneaky ways to cheat and lie to your "valued" members. I would advise anyone to stay far away. I have been members of several gyms: Fitness 19 and Cardinal Fitness in the Chicago and St Louis areas, Rock Hard Fitness and Youfit gyms in the Atlanta area, as well as several park district gyms. I typically hold memberships at a few gyms at one time due to travel or to meet the needs of my work schedule, and I have NEVER dealt with this level of thievery.

Fantastic experience: Awesome gym very clean, and up to date. I love the fact that I can watch Netflix or listen to spotify on the high tech treadmill. Very clean weights, and other various equipment. I Highly recommend this gym!

Fantastic experience: Snap fitness is a wonderful place to exercise. Friendly atmosphere with a wide variety of cardio machines and weight equipment. Staff is helpful and courteous and the locker rooms are always clean.

Fantastic experience: Wonderful environment, clean amenities, helpful staff.

Fantastic experience: no fighting large crowds, but a nice group of regulars. Work outs are a social gathering!

Fantastic experience: I can work out any day or time I like, and my gym here on Cascade Road has everything I need regardless of the type of workout I'm doing.

Fantastic experience: Used to go the that club when I lived by there always liked it

Fantastic experience: The best Snap Fitness in the Grand Rapids area. The equipment options, cleanliness and availability, and friendliness of the staff,set it above all of the others. The showers/locker room area can get a little crowded at times.

Fantastic experience: Very clean gym. I've never seen it crowded. Nice view onto the golf course. Have had a great experience with personal training there.

Negative experience: Place is convenient and I has what i need but the locker room/shower area is a mess and very unclean. It's pretty much impossible to take a shower there with how gross it is

Fantastic experience: Snap Fitness Cascade is great! The staff (April, Jordan, etc.) are very knowledgeable, experienced, and friendly. Having worked out at several other Snap Fitness's while traveling, this one is my favorite: plenty of space, good layout of equipment, and almost never a wait for equipment or weights.

Fantastic experience: I've been a member here for a long time and have always loved it. April is great!

Fantastic experience: Clean equipme t with lots of choices for both cardio and strength workouts.

Fantastic experience: April Snow, the manager at this location is amazing. When you walk in you're greeted with a smile and a "how's your week going". Recently booked 12 personal trainings with her and she is awesome. The facility is always spotless including restrooms and changing areas! Facility has ample cardio, weights and even and Olympic lifting platform!

Fantastic experience: Awesome place to work out at, always clean and they have a great selection of machines and free weights

Fantastic experience: April Snow is a doll. She has been so helpful to me and my family as we journey to a healthier lifestyle.

Negative experience: Equipment is great. They are always getting new stuff which is nice, Quite a few errors on billing tho.Charging my account and not having any record of it.

Fantastic experience: Excellent gym! You can't beat the location. There is a great deal of natural light because of the many windows, and because of its location tucked along a golf course you don't have passersby staring in at you. The equipment layout is spot on and everything is immaculate. Bathrooms are remarkably clean. Would recommend this gym to anyone.

Fantastic experience: The staff is always friendly and polite everybody's helpful the gym is extremely clean and very user friendly. The manager was knowledgeable and she knew just the right exercise for my physical fitness goals, also she was helpful in recommending which machines I shouldn't use for my current physical injuries. The other members are supportive and friendly too. The location is convenient and the Cork restaurant is a great place to meet after your workout. Whether you're traveling or a local this is a great place to work out. Been to other Snaps in and out of town never seen one put together this well and the manager was more knowledgeable than gyms five times its size.

Fantastic experience: Snap Fitness is a great place to work out. April is so friendly and always willing to help. Customer service is so important and hers is A+++. They have all the equipment you need and if they don't have something they do their best to get it. Keep up the great work.

Fantastic experience: Wonderful place to work out. Open 24/7 which always make it convenient. Great staff and members.

Fantastic experience: Joined snap in August and have been going 6 days a week ever since. Great facilities to use, never too busy, and April the manager is wonderful.

Fantastic experience: An excellent 24 hour gym, always clean, great equipment, love all the windows, staff is friendly and knowledgeable (especially our manager), very convenient when I travel for business, can always find a snap to work out in, just not many as nice as ours at Watermark!

Fantastic experience: I love managing this beautiful Club I love looking at the golf course I love all of its members they have been so kind to me and accepted me as their new manager

Fantastic experience: The gym is very clean. The manager, April, has done a great job creating a very welcoming community feel. They offer different events and classes too so you can take your health and fitness as seriously as you want. Being open 24 hours is nice too so I can workout on my own schedule.

Fantastic experience: Has most everything you need from free weights to cardio equipment. Good mix of people, young and old. Friendly, clean, and good atmosphere. I've been coming here 4 years, it's a great place l.

Fantastic experience: April and her staff are very helpful,with cheerful attitudes. Gym is clean, equipment well laid out and plenty of parking. Worth the money to avoid the hassles, crowds and under staffed other planet...uh.. I mean place.

Fantastic experience: Great facility for wok out any time. April Snow shows enthusiasm for all age groups. As a 66 year out senior, I appreciate her interest in my health. Look forward to many work out sessions, and the extra added programs on topics such as time/stress management and nutrition.