Greate Bay Racquet & Fitness

Negative experience: Signing up is easy, cancelling not so much. They continued to charge me an extra month after I canceled my membership and moved out of the area saying that is policy.

Fantastic experience: The David Laid gym

Fantastic experience: Went to the spa and had the BEST FACIAL EVER with Kellyann !!! I have had alot as I'm in the spa business. She uses the best products. IS CLINICAL not only feels amazing but it smells amazing and she has the products to buy which is great so you dont have to go looking online. She is also a Massage Therapist so that's my next visit!!

Fantastic experience: Fantastic clean courts. Very friendly staff and tennis pro!

Fantastic experience: Love this gym!

Positive experience: Love coming here, equipment is top notch! One big gripe I have is that this facility has zero windows, def a downer when natural light is so important to overall mood and you can't see outside at all. Other than that, love this place just wish it was a bit brighter like that of other past gyms that did it well (Tilton fitness Galloway, Island gym).

Fantastic experience: Rebecca was amazing! My phone could only make calls and I called her and she stayed on the phone and helped me find the place! She went above and beyond to assist me. Great experience and great place!

Fantastic experience: Love this gym!! Amazing facility with everything you could ask for! Great equipment, super clean and friendly environment.

Positive experience: I’ve been a member at GB for over 10 years now. Great facilities— I especially love the high ceilings and sauna. Never too over crowded. The workout classes available to members (included in monthly cost) are a huge plus. Yoga with Marissa is my favorite. Front desk staff is always pleasant— especially Rebecca and Rich!!! Only downside is the hours can be limiting— wish they were open a bit later during the week.

Fantastic experience: Won’t find a better fitness club experience. Between the people, atmosphere, equipment, and variety of classes / training options offered, Greate Bay is the gold standard.

Negative experience: Customer service, where are you General manager:, either get some more help or find out a new method to manage one’s own membership. You ve made it too complicated to end a membership which I think is illegal somehow. UPDATE: no. not the country club. YOU GB Racquet and Fitness. Im happy that there are new federal laws in place that prevent businesses from making membership management easier and convenient FOR THE CONSUMER.

Fantastic experience: Greate Bay Racquet & Fitness is by far and large the best fitness club I have ever been a part of. They somehow found a way to provide superior equipment, classes, and amenities while keeping their membership prices very reasonable. I highly recommend this place for anyone looking to make a switch or start for the first time.

Negative experience: A place whose only concern is money! We regret becoming a member. Our one-year membership ended in November 2023. When my husband and I realized that the fees for December, January and February were debited from our bank account, we contacted with the Greate Bay Racquet & Fitness. They said that the membership is not automatically terminated and that we need to sign in order for it to be terminated. Even though we went to the gym and signed in early February, today they withdrew the fee for March. Their explanation is that cancellation takes time. They absolutely do not give refunds. We are paying for the gym that we haven't been to for 4 months.

Fantastic experience: Racket fitness is very nice place to workout. Its clean, nice and quiet environment. Appropriate for some therapy and relaxation. Associates are very polite and knowledgeable. I would like to mention Kristine, she is the General Manager and she is very enthusiastic, knowledgeable and professional.

Negative experience: I could have sworn it was 2024 not 1964! The racially targeted behavior me and another member faced there was nothing short of discriminatory. I’m honestly still sick to my stomach just thinking of it. I work in the service industry and what we experienced was DISGUSTING. Aside from the pointed stares, this was the cherry on top. Instead of the staff trying to comfort and promote a safe space to 2 new members, it decided to let our concerns be denied and we were blamed in part, which was absolutely ludicrous. Terrible customer service, would not recommend this gym if this is the type of behavior that occurs. The facility is nice but if you’re not going to foster an inclusive environment what is the point?

Fantastic experience: I’ve been a member for less than a year and the gym feels like home. Everyone knows your name within a few weeks. If you’re looking to pick up a sport start playing squash

Fantastic experience: My friend was a member, who invited me along as his guest one day, because I hadn't been there in at least ten years when I accompanied another member as their guest. I needed someone to motivate me to complete a strenuous work out. As did he. We had both been slacking off in the winter, and it showed Upon entering, we were greeted by an attractive, physically fit, staff member. Her responsibilities included, but were not limite the locker rod to: issuing me a guest pass, showing us the equipment, and the locker rooms. After explaining the equipment ins and outs, she gave us free reign of the Gym. Most of the equipment like the stairmaster, the treadmills, elliptical, and almost all of the weight lifting equipment was almost completely used up. That being said, I went right for the locker room after running on an open treadmill for 40 minutes. The locker room, for me, was the reason one should attend there. It is beautiful, with large, private shower rooms. As well as showers where you don't have privacy, and stand next to another person showering right next to you. Its not for those people who have anxiety issues. My friend, who also worked out on a treadmill, and lifted weights, loved the Men's Locker room as well. For many of the same reasons as me! He invited me to come as a free guest again, and I wish he invited me into the locker room lol. After such a great experience,I will be sure to hold him to his offer! That's what a true friend is for. I'd recommend the Great Bay Racquet Club to anyone who is thinking of going Another piece of advice: . Run. Don't walk to the Great Bay Racquet Club.

Fantastic experience: Nicest gym in the area. Super nice staff.

Fantastic experience: I’m not from this area, but visit often but if I owned a gym, it would be just like this!!! If you are into working out and like variety, here is where you’ll find it, my dream gym! ❤️❤️❤️ Almost forgot, front desk is always kind to me thank you, I don’t take that for granted.

Negative experience: Horrible customer service! If you're a college student stay away from joining this place! They will not cancel your membership and continue to bill for month after month after repeated calls, emails and in person request.

Fantastic experience: State of the Art , one of the best Fitness club in south Jersey. I love this Gym .

Negative experience: The worst customer service ever. They told me if i paid for a yr I’d get my fee waived and I have 4 months to put it on hold. No one ever explained once a new physical yr starts that your 4 months starts over. I thought I was almost done paying for it because my car broke down which made it impossible to drive to, and my grandmother was in the hospital dying so I was going back and forth to Philly. They seen I haven’t used it and never even tried to work with me. So on top of paying for my grandmothers funeral I’m paying for a gym membership I havent used since July of last year.

Fantastic experience: The gym is probably the nicest in the area while living near Ocean City with the most equipment and space. This gym also offered free classes with the membership, has a steam room, and sauna. I personally worked out in the morning or after 4 in which neither towns were super busy and the equipment was always available that I needed. Here is plenty of equipment, machines, and cardio machines to go around. The staff is very friendly and will work with you on anything you may need. Paige and Mary are both great upper management folks to work with, one waving the joining fee for us and the other allowing us to cancel with our current schedule. Would highly recommend the gym to anyone in the area and it’s well worth the money paid to be there.

Fantastic experience: My friend was a member, who invited me along as his guest one day, because I hadn't been there in at least ten years when I accompanied another member as their guest. I needed someone to motivate me to complete a strenuous work out. As did he. We had both been slacking off in the winter, and it showed Upon entering, we were greeted by an attractive, physically fit, staff member. Her responsibilities included, but were not limite the locker rod to: issuing me a guest pass, showing us the equipment, and the locker rooms. After explaining the equipment ins and outs, she gave us free reign of the Gym. Most of the equipment like the stairmaster, the treadmills, elliptical, and almost all of the weight lifting equipment was almost completely used up. That being said, I went right for the locker room after running on an open treadmill for 40 minutes. The locker room, for me, was the reason one should attend there. It is beautiful, with large, private shower rooms. As well as showers where you don't have privacy, and stand next to another person showering right next to you. Its not for those people who have anxiety issues. My friend, who also worked out on a treadmill, and lifted weights, loved the Men's Locker room as well. For many of the same reasons as me! He invited me to come as a free guest again, and after such a great experience,I will be sure to hold him to his offer! That's what a true friend is for. I'd recommend the Great Bay Racquet Club to anyone who is thinking of going Another piece of advice: . Run. Don't walk to the Great Bay Racquet Club.

Fantastic experience: I just joined Greate Bay on the advice of a friend, and it's been all good! Mary Ellen, the Director of Membership listened to my goals and set me up with a consultation with Kerry, the Director of Personal Training who took me through a detailed assessment of my physical strengths and weaknesses and made some common-sense suggestions for fitness goals starting with increasing my hydration (an easy one to work on). Kerry is a natural teacher, positive and personable, and he got me excited about embarking on this journey. Finally, I met with Dion, who I hope will become my personal trainer. He was smart, kind, and and engaging.

Fantastic experience: Clean Facilities and friendly staff/members. Definitely the best value in the local Atlantic county/Cape May county area.

Negative experience: They make canceling your membership so difficult.

Fantastic experience: Clean Facilities and friendly staff/members. Definitely the best value in the local Atlantic county/Cape May county area.

Fantastic experience: I’ve been attending GB steadily for just over a year now and love everything about the facility. There’s different areas to train, equipment and free weights set up in a few areas, and the community of people is just as great. Proud to be a member and stoked for future improvements they continue to add

Fantastic experience: Tennis lessons are fantastic, friendly staff, an asset to the local community.

Fantastic experience: My boys switched from gym on the island to GB. They pay only a couple dollars more per month but say this gym blows all others in the area away. They are both avid lifters.

Fantastic experience: Positive: Communication , Professionalism , Quality

Fantastic experience: Beautiful facility with great trainers and classes

Fantastic experience: Positive: Professionalism , Quality

Fantastic experience: Amazing gym

Fantastic experience: The best place for indoor pickleball in the area with the best competition. It’s a very clean and fun facility!

Fantastic experience: Place is exceptionally clean and well maintained. The staff is professionaland goes above and beyond to make sure you're taken care of.

Fantastic experience: Great gym friendly professional staff. Always clean and top of the line facility.

Fantastic experience: Very friendly and helpful staff, facility is always spotless clean. Equipment well-maintained and top notch. Great Bay Racquet & Fitness raises the bar when it comes to Gyms and fitness centers with all they have to offer the customer.

Fantastic experience: Best gym in the area bar none! Polite staff and so many classes! Also the spa is unreal!

Fantastic experience: Excelente customer service and amenities. The spa is no longer operating.

Fantastic experience: Have been a member of this gym for the past two years. Overall a fantastic gym, especially after the renovation that opened up the whole place and gave it a more modern look. Clean facilities and good environment. Staff and manager Scott are also very friendly. Would highly recommend. Also, students receive discounts on membership fees which is nice for me personally.

Negative experience: nice.....

Positive experience: Played golf their

Fantastic experience: I was here for Friday night group dance class at 7pm with Muhammed. Muhammed is the BEST ballroom dance teacher!!!

Fantastic experience: This is my gym when in ocnj. Great machines and classes

Fantastic experience: The best place for pickleball

Fantastic experience: My new fitness home and I love it!

Fantastic experience: Great gym and staff

Fantastic experience: Great facility and friendly staff, luckily my insurance pays for my membership...

Fantastic experience: Great staff clean gym no comparison in the area. I highly recommend Stacy for personal training if you want great results.

Fantastic experience: Huge gym with lots of racks and equipment. Lots of room to move around. I've never seen anyone wipe anything after using it though.

Fantastic experience: Beautiful gym with excellent classes included with membership Tennis instruction is top flight. GB offers clinics for all skill levels.

Fantastic experience: Move from Island gym and I won’t go back to Island. Greate bay is very clean, big, equip with exercise machines for everything and everyone. Classes are amazing, highly recommend HIT, yoga, Everything goes.

Fantastic experience: First class gym. Great showed with all the condiments. Trainer Stacy is wonderful!!

Negative experience: Always promising to resurface tennis courts. They really need it. Doesn't get done. My friend fell on uneven surface & broke her wrist!

Positive experience: Nice environment with a friendly staff. Equipment needs updating.

Fantastic experience: Great selection of equipment and activities. Friendly staff. Great men's locker room/lounge.

Negative experience: unpleasant saleslady fake smile not good :(

Positive experience: Very big fitness center including tennis, racquet ball courts, trainers, new and improved locker rooms.

Positive experience: I normally come here for squash, and the courts are usually always open. It's really convenient and fun. I would highly recommend this gym.

Fantastic experience: Best staff of any gym in South Jersey. Personal training by Sue has been great! I am in better condition than I have ever been in the last 10 years and I enjoy the workouts.

Positive experience: Awesome staff and great equipment. .