TruFit Gym Southern Pines

Negative experience: Do not go to this gym inside is decent but the customer service is horrible. (I am active duty military on orders)I attempted to cancel my membership here and was told it was cancelled. only to be charged for the next 6 months unbeknownst to me I tried to speak with the manager and multiple staff members and was ignored and blown off I eventually had to pay the 300 dollars for a gym membership that was supposed to be cancelled months ago

Fantastic experience: Great equipment and friendly environment. Whether you're starting or a pro, it's a great place to workout.

Negative experience: They literally scammed me, promising I could pay out monthly and cancel any time. I sis not discover otherwise until I heard from their lawyers. Strongly do not recommend. $800 waste of time and energy.

Negative experience: DO NOT GO TO THIS GYM!!!!!!!!!! I have been with this gym since August of 2021 and have had an amazing experience with the facility and members. UNTIL, I had to move on to a new location and decided to pay the $200 to end my contract. After I paid the $200 in September of 2024, I was charged the $37.99 every month including the extra $37.99 charge for renovations and upgrades. In total I have been charged 6 times totaling $227.94 AFTER I paid the $200. Now I have had to come in person 3 separate times to try and receive information or a refund with NO resolution or response from the manager. Please fine a better gym somewhere else to save your money and time.

Negative experience: Looking to try out a new gym in the area so I showed up during staff hours to get a tour and a workout. Online it shows there is a 5 day pass for free. Come to find out, apparently this location owner doesn’t participate. How can you attract customers by telling them they have to purchase a pass for a full week in order to try it out. I have never been to a gym that doesn’t offer that. All I asked for was a day pass to try out the gym but was told no by the front desk worker.

Fantastic experience: Very nice all purpose gym with an abundance of full squat racks to complement a full assortment of equipment. Includes showers on premise, childcare during select hours, personal training, and occasional group classes.

Negative experience: Long time client and now ex client. This place used to be perfect but it's changed. The atmosphere, the clientele, everything is so geared toward gym bro alpha male culture it's nauseating. Along with the oven priced membership and inexplicable fees I won't be returning. A shame that such a great place has fallen so far

Negative experience: Has all the equipment, but trying to cancel your membership is like going through a maze. I’ve called and emailed paramount, 3rd party, over and over about cancellation and they are no help. I’ve called the location and yet I’m told just to go back to paramount.

Negative experience: Was a loyal member till they decided to scam the very customers that built the gym. I’d recommend staying away from this gym at all costs unless you want hundreds of dollars in unexplainable charges

Negative experience: EDIT: My review shows it has been three weeks since posting and their website still shows a 5-day free pass that they do not honor. Somebody is still working very slowly to get this "fixed". I just moved near SP, away from a city where gyms with Saunas were everywhere. I have an anytime fitness membership for the 24/7 access, but this is one of the only gyms in the area that apparently has a sauna, AND it has 24/7 access. So, since I had already paid for the next two months of membership at my gym, I thought I’d check out the “5 day free pass” that has been advertised on their website for the last three weeks at least. Maybe I could make the transition when my two months is finished. I drive the 20 minutes there just to be told by the front desk attendant(not blaming him by any means) that “they(whoever they is) have been trying to take that down from the website.” I guess “they” haven’t been trying very hard, because he was insistent that the only pass I would be able to get without a membership is a $20 day pass. The sauna is enticing, but I won’t spend $20 just to check out the equipment and sauna for a day. “Oh yea, that’s a mistake but since it hasn’t been taken down yet, we’ll make an exception to the $20 day pass that isn’t advertised online anywhere, next time you come without a membership it will be $20 and we are continuing to work it off the site”… I don’t think the gym would’ve lost any money to make an exception for their own mistake. Tbh it’s less about the money than it is about the principle. Just disappointed in the customer service.

Negative experience: The customer service is horrible when you try to cancel your subscription. They use paramount for billing, and they will harass you daily and will not resolve cancellation issues over the phone. For military members that move frequently make sure you read the terms for cancellation to avoid predatory practices that capitalize on recurring dues after you leave. The gym will not work with you once you have left.

Fantastic experience: I've been a member at Gold's and similar gyms all my adult life and I can say this place is incredible. I go when I'm in town which is pretty often. The level of equipment for every muscle group is second to none. 24/7 access, childcare, 24/7 vending options. Loads of machines, plate load, cable, Olympic style. They've seriously got everything. Only knock I've got is the bathrooms. The locker areas are nice but the bathrooms probably need some TLC. Water pressure is low, soap is often out and the toilets, water fountains and faucets may or may not function. A good deal of the cardio equipment is broken in some way but you can usually find one that works. All in all if you're a lifting enthusiast you need to check this place out.

Positive experience: I enjoy it. Jim Brock

Positive experience: Best gym I visited in a while.

Negative experience: I was a longterm member for 5 years plus on and off, and these new owners have messed this gym up completely, what used to be a fairly priced establishment with a variety of plans to accommodate is now jacked up in price with virtually little improvement. I came home this summer and saw the only plan available is 70 down with 50-60 in additional payments a month. Plus, the entire gym charges an additional 34 a month cleaning fee. Considering how already packed in all the machines are, you can be sure that isn’t going to much improvement. I was such a loyal member of this gym and would have taken a reasonable price in tease from last summer to come back and workout here , but this gym priced me and other loyal members I know out.

Negative experience: Do not join this gym. Cancelling the service and payments are through a third party that *will not* stop calling you. They do not honor the SCRA for active duty service members who have to move, I had to pay cancellation fees even after I sent in my orders. The people who call to bill you have no real decision making authority. I casually just needed a gym for days I didn’t want to go to the ones at work - I would have been better off just going for a walk in my neighborhood for free. I cannot say enough terrible things to keep other people away.

Fantastic experience: I absolutely love TruFit Gym! The facilities are top-notch with a wide range of equipment to suit all kinds of workouts. The staff is incredibly friendly and supportive, always willing to help and motivate you. The cleanliness and overall atmosphere make it a pleasure to work out here. I highly recommend TruFit to anyone looking for a fantastic gym experience!

Fantastic experience: I’ve been working out for 20 years now and I’ve never seen a gym with such unique, amazing equipment like this one. The atmosphere at this gym is incredible, everyone there is on the same mission as you and the vibes radiate off of them. Truly a one of a kind gym!!

Fantastic experience: Friendly and welcoming staff, good equipment. Great experience overall.

Negative experience: I was recommended to try this gym out. I had a membership for 10 days. Their cardio equipment is barely running, their gym equipment is so close together that you have a butt in your face when you are trying to workout. There is never a place to stretch, everyday I ended up having to find a corner somewhere. And they don’t have enough weights to support all of their equipment. Even with all of the equipment, I still had to wait to get on some of the machines. Also, some of the staff members conduct themselves in a very I professional manner and are inappropriately communicating with the memebers. It was extremely uncomfortable to hear. After I had enough I asked to back out of my contract, with only having 10 days. And they are charging me an additional $199. Please go anywhere else but here. Worst gym facility I have ever been too.

Fantastic experience: Easily the best gym I’ve ever been to. There flat out isn’t a better place in Moore county equipment wise for machines (especially for legs). If you’re serious in weight training this is the place to go and it’s not too expensive either.

Negative experience: Went for over a year while I visited and then moved to NC. Loved this gym at first bc of the versatility of equipment but have to say just feels run down. Broken equipment that hasn’t been fixed in a year. For example - Only one upright bike still works out of 4 and this has been the case since I started going, broken dumbbells 22.5lb weights to be exact, broken mirrors, broken womens lockers, broken womens sauna and 2 of 4 stair climbers. Never enough room in the dumbbell area, either waiting for a bench or making room in another spot in the gym. They also frequently run out of disposable wipe down hand towels and had everyone using the same cloth towels to wipe down instead. Also, if you go at certain times of the day there is a class in the only cool down stretch room. I would just leave and do abs at home or sometimes put a mat down in another area of the gym while everyone is weight lifting. Staff is super nice, but going to try another gym instead.

Fantastic experience: Great gym with a caring staff

Fantastic experience: Been a member for 5 years, best gym in the area. Largest and most versatile

Positive experience: Equipment was worn, several pieces (weight and cardio) not working, leaking ceiling in the men’s locker room the whole time I was a member and very low water pressure in showers

Fantastic experience: Visiting from out of town. I was amazed about size of facility and workout options Staff was very welcoming and offered assistance Especially enjoyed my private trainer lesson with Malory. Wish I would live closer Definitely thumps up

Positive experience: Good gym environment. The most frustrating thing is the lack of weights for the different pieces of equipment. It seems like there's a few full sets of weights being shared between an the equipment and you have to hunt down matching weights.

Negative experience: Seriously disappointed with this business. My husband received PCS orders and we needed to move and cancel the membership. First, apparently this gym can’t cancel their own memberships, they make you (the client) reach out to some random company (Paramount Acceptance) to *attempt* to cancel your membership. This company then takes forever to reply to your request, comes back with outstanding fees you didn’t know you had, and when you call to speak to an actual person, it’s never someone who actually has the power to cancel your membership and refund you. They then tell you that in order to receive a refund, you need to speak with the owner/manager of the gym (Brett?) because he needs to approve it himself. I have called the gym multiple times for WEEKS. I have called at every time of day, I have called to the point where the staff all already know who I am and who I want to speak to. Conveniently, Brett is “not in right now” whenever I call, and nobody seems to know when he will be in. It has been months since we moved and we have yet to hear back from someone with a resolution. I never imagined that this facility would be so disrespectful to a military family by not even giving us the time of day to return our calls.

Negative experience: The billing is ran through paramount, so it’s “not their problem” if they try to sell you on “deployment or PCS orders will cancel your contract” IT’S NOT TRUE! We fell for this, as not only one but two employees verified “if spouse was deployed we’d be able to end the contract” THIS IS NOT TRUE. Take your money elsewhere. We’re having to “donate” $60 to a gym we CAN’T go to. Disappointed doesn’t even begin to describe.

Negative experience: I have been a member of this gym for nearly 2 years. In that time, I’ve seen the management take one of the busiest gyms in the area and try their best to ruin it— nearly half of the cardio and strength machines are broken. The water fountain has not worked in over 6 months, and the gym continues to hire trainers that have no business training clients instead of fixing the facilities they have. If the CrossFit gyms were affordable, the majority of members would leave this dump in a heartbeat. Only reason it gets a star is cause Jerry is the coolest gym employee I’ve ever met.

Negative experience: When I did go to this gym.. 4 years ago it was great.. I have moved twice since and still have been getting billed. Tried sending in a Certified Letter with a written explanation as far as why I wanted to cancel my membership at the begging of January 2023, as requested by the gym. I received the signed receipt back in the mail. I then noticed I was still being charged. I called the gym and the man at the front desk told me there was nothing in my account stating it was going to be canceled and was told to email Mallory.. I then email Mallory and get an email back saying it’s been blocked. Afterwards I called the gym back and they told me to reach out of Paramount, which to me is ridiculous having to reach out to a third party company being I didn’t sign a contract with them.Paramount then told me I would have to email them to cancel. I emailed Paramount and it took them 6 days to respond stating that even though I had sent in certified mail to the gym and attached the receipt to the email that I had not reached out to them and it would be an additional 30 days after my next payment. I wrote back asking for a refund because it’s unacceptable… it’s been 8 days now and 3 emails to Lisa at Paramount and I still haven’t heard anything. Absolutely Ridiculous! I feel like they have gotten enough money out of me being I haven’t been there in 4 years! Oh yeah, but I was told I can enjoy this gym under 5/2/23. Ohh thanks

Negative experience: I don’t have an issue with the staff or the equipment, but I do have a problem with corporate billing. 3 years ago I purchase a year membership in cash. Once covid hit, I quit going for obvious reason. Now, it’s been 2 years since I’ve been and just got a noticed there is a negative report on my credit. I didn’t receive a call or mail… just a negative report. When I called to find out why I owe them, the collection agency said I signed a contract which I know 100% didn’t happen. What’s the point in wasting your breath for $150, so I paid it, and then they had the nerve to ask me if I wanted to continue my membership. Why so they can keep charging me after the contract is over?? No thank you! I’ll get a membership at every other gym before I go back to this one.

Fantastic experience: New ownership and I cannot recommend this gym enough! I recently started on my fitness journey, and I can admit, I was a little scared. Everyone there is super friendly. I feel safe/comfortable asking questions and the staff is also incredibly helpful. All of the equipment is well maintained too. 10/10 gym all around.

Fantastic experience: Absolutely love this gym!! Front desk staff is so knowledgeable and friendly! Sales manager, Jamie, is super helpful! I had a question and she was on top of it! You can really see the team work amongst the staff! Great equipment that's always being updated.

Fantastic experience: Clean gym, friendly staff and gym-goers, lots of options for those who want to use weights, take a class, cardio, or something a little private. Trainers are friendly and very helpful, and the supplements are plentiful. Great place to go and workout or just clear your mind.

Fantastic experience: I have been a member at 3 Gold's Gym and a few other gyms. Southern Pines Gold's is hands down the best overall facility I have been a member at. First, the staff is incredible. They are nice, caring, and more than willing to facilitate your needs as a member. The gym is constantly improving its gear and making sure everything is up to standard. There is an unlimited amount of classes throughout the week with excellent trainers. Lastly, the members themselves are great. Everyone is friendly and everyone shows each other respect. Excellent facility!

Fantastic experience: I have been going to Gold's Gym since Feb. 2015. It is a great gym with lots of equipment and great classes. The best part, though, is Kearstin, my personal trainer. She is great and has helped me immensely. Having Kearstin as my trainer keeps me going in the right direction. She is always available to answer my questions. I would flounder otherwise.

Fantastic experience: The sales manager is awesome! Jamie is so knowledgeable and well rounded! The trainers are phenomenal and really motivating! Ramon did a great job at helping keep me on track and always motivated! When you walk in there's always a warm welcome from the front desk staff! Awesome equipment that is always being improved! Brett is always available to answer any questions and bounce any fitness and nutrition ideas off of! Awesome staff and awesome gym!

Fantastic experience: I love this gym. The people who work there are amazing and incredibly helpful. I'm working with personal trainers there (the amazing Mallory and Victoria) and they are making a training program designed specifically for me, and also helping me out with nutrition guidelines! They took measurements, photos and everything. I am incredibly motivated and I feel like it's completely personalized which will help me reach my goals! Can't wait to see how much I have changed in a years time!!!! I definitely suggest this Gym for those in the Southern Pines Aberdeen area!!!!!!!!

Fantastic experience: Love this gym! Ronnie Jones is the best personal trainer ever! I go in there mid afternoon everyday and Brett, Mallory, Aridai, and Jamie make it a lovely experience every time! If you are looking for a gym look no further!

Fantastic experience: Going to Gold's Gym in Southern Pines has become an important part of my daily regimen and one of my favorite times of the day. Has definitely helped me improve my fitness, build strength, and working out there always makes the stress fall away. There is a feeling of community and camaderie that supports the members (all levels) to achieve their fitness goals. Great facilities and friendly supportive staff. Lots of space to work at your own level.

Fantastic experience: My fiancé and I started going to Gold's Gym back in February and we have really enjoyed going there. They have a ton of equipment to choose from (machines, free weights, classes, and cardio equipment), and a very friendly and encouraging staff. Our trainer Derek always gives us different workouts to do and he isn't afraid to push us.

Fantastic experience: I have been training at Gold's for a year and a half now with Ronnie Jones as my trainer. He is by far the best trainer ever!! He is so incredible at what he does. During my time with him I've gone from never stepping foot into a gym, to stepping on stage in a bikini competition. The gym as a whole is a great atmosphere. I have found a family in people that work and train there.

Fantastic experience: Golds gym has been a great gym with a variety of machines to use for workouts. We also have a great trainer, Derek, who has helped my fiancé and I out with training and giving us different workouts we can do! the support and encouragement from everyone at golds gym has really been motivating!

Fantastic experience: I've been working out here for almost 3 years. The staff are super friendly and kind. Although I don't personally use a trainer, watching them train clients to reach their personal goals is awesome! The equipement is always up to date, and they are constantly adding new things to spice up training. If you haven't found a home gym and live in our neck of the woods, you should definately check it out!

Fantastic experience: I have been a Golds Gym member since 1998. It is perfect for me. They have all sorts of cardio machines, free weights, circuit machines, classes to take and various exercises for the cross fit connoisseur. You can't beat the membership price,superior to all other gyms around the area. Going out of town, no worries, you can work out at any Golds Gym around. Great place to be!

Fantastic experience: What a great Gym! Over the past 10 years I have been a member at several gyms, including 24 Hr Fitness in Houston. This is the best gym I have ever belonged to. Very accessible, plenty of machines with alternatives for all muscle groups. Brett and his staff take special care to ensure the facility is clean and inviting. I have been a member for 5 months now, and decided to try out the personal training. Wonderful job by Mallory assessing my fitness( as well as personality) to assign me to the proper trainer. Victoria has been marvelous and extremely motivating ( have lost over 20 lbs since working with her). Wouldn't take any other instructor. Highly recommend this gym

Fantastic experience: Best facility for the price in the area, it is very clean, neatly organized and to the point. The machines on the main floor are set up in rows according to major muscle groups. This makes it easy to navigate and less intimidating for new members. All of the staff are very helpful and friendly. I signed up with Jaimie who accommodated all of my requests with sincerity and patience. This gym actually cares about building a good reputation and pleasing their clients. Only complaint I would have is that they need more water fountains, which I'm sure they are already working on. Great experience so far, really love it.

Fantastic experience: Listen. Love this gym great vibe and people!!

Fantastic experience: LUGAR AGRADABLE

Fantastic experience: A true lifter’s paradise. Has everything you’d possibly need.

Fantastic experience: Equipment nice Very clean well kept up and organized

Fantastic experience: Awesome morning staff super nice great little gym

Fantastic experience: Great gym not to crowded all the equipment is in good shape and clean.

Negative experience: Even though my membership was paid in full by my insurance this place has over 15 hundred dollars on my credit report. I’m my opinion I believe that who ever is keeping the books at this place is taking advantage of people and quite possibly taking more money than they should why else would they have so much on my credit when it’s paid 100 percent by my insurance.

Positive experience: Treadmills essentially inoperable at moderate to high speeds; a months-long problem that hasn’t been resolved. Weight room selection is fair, although 24-hour access is often essential to have timely use of your desired weights as it gets quite busy.

Fantastic experience: Just joined a couple days ago and like the atmosphere. Logan was very welcoming and enjoyed talking to him about my membership options

Fantastic experience: Clean place with an energetic atmosphere. Plenty of room and free weights. Great customer service!

Fantastic experience: Best of the chain gyms in the area by far. They have a large variety of equipment, to include bumper plates and racks with enough weight. You would be surprised, other gyms in the area have enough weight for 1-2 people to lift at a time, that's it. Pricing is competitive.

Fantastic experience: This is a good gym that is clean, open, has friendly staff, and a variety of equipment to use for the regular who just wants to stay in shape, or the athlete preparing for next season.

Fantastic experience: The staff here is great. Jerry is the man. Not too crowded.

Fantastic experience: This is a good gym that is clean, open, has friendly staff, and a variety of equipment to use for the regular who just wants to stay in shape, or the athlete preparing for next season.

Fantastic experience: Great place to workout with a large variety of machines! I would definitely recommend this place. Awesome personal training staff, well worth the money!

Negative experience: Gym is okay. Cheap, but the group exercise classes are mostly during 9-5 when a lot of people are working. Their billing situation is endlessly annoying. TruFit will completely take care of signing you up for a membership or contract but then if you want to cancel or revise anything you're told to call Paramount, the billing company. I prefer gyms that handle their own memberships start to finish - if you signed me up why can't you also make sure my contract doesn't renew? They wouldn't even allow cancellations during Covid. Regardless, it's not the best gym and it's not the worst. They have all the standard equipment, weights, sauna, child care, etc. It's just not the gym I want to spend my money on.

Positive experience: Overall great experience and atmosphere but the only downside is that the door doesn't always work after hours.

Fantastic experience: Great gym, amazing STAFF, but they need a new tanning bed and/or new bulbs. I actually signed up for the month to month plan because if they don’t UPDATE the tanning bed soon I’m switching to the new Anytime Fitness in Pinehurst (which is only a 4 min drive from me). Anyway, overall a great experience and BEST STAFF ANYWHERE. They all are so so friendly and work so hard. They are honestly the only reason I haven’t left. I believe they all deserve a raise. UPDATE: March 24th, 2020 __________________________________________ I’m updating my review of Tru Fit in Southern Pines/ Pinehurst Area, and I should have done it sooner, because they listened to my response and purchased a NEW tanning bed. Everything about this gym deserves FIVE STARS! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Positive experience: It's a gym... nothing more or less special than any other

Fantastic experience: Amazing!

Fantastic experience: Best gym in the southern pines, Aberdeen, Pinehurst area by far. If you're an experienced lifter they've got just about all you need. If you break down the pricing it is just as good or better than anywhere else, especially with the amount of equipment they have compared to other places. Just one FYI is that when you sign up for a membership, you arent billed monthly, you pay for the whole thing up front. I don't have a problem with it personally but it can be a lot of cash out of pocket all at once depending on whatever length membership you get. But on the flipside you don't have to worry about any payments or anything after that. You can also get a 24hr access membership upgrade for higher cost but the regular hours are still plenty suitable enough that you probably wouldn't even need 24hr access 95% of the time. Even without 24 hour access you can still show up right before regular hours end and stay until you finish your workout, you just have to get in before they lock up.

Fantastic experience: TruFIT Gym is an amazing place to be a member! Group exercise classes, kids care and tanning are all included in my membership. My personal trainer has also helped keep me accountable and helped me get closer and closer to reaching my health and wellness goals. The equipment is all updated and they are frequently adding new machines and updating the facility.

Fantastic experience: Best gym in the area, hands down. Offers a full range of exercise opportunities with very well maintained equipment and facilities. Staff treats you like family. Member for 4 years now and the gym's manager keeps making improvements and making the total experience better and better. Keep up the great work.

Fantastic experience: Best gym for the price in town. They’ve done a great job recently getting new equipment in and getting more squat racks and new cardio equipment. If they keep making improvements it’s going to get even better. Friendly trainers who will leave you alone if you don’t need help or help out if you need it.

Fantastic experience: This place is great. They have two membership options: regular hours or 24-hour entry with membership tag. Free weights, cardio equipment, fitness classes, trainers, get your BMI checked, and you can purchase freshly made smoothies at the counter.

Fantastic experience: Been going to TruFit for a few weeks now and I have to say it is a great gym. The facility is kept clean, the music isn't too loud, and the staff are friendly. The layout of the equipment is good, keeps people from getting too bunched up in one area. The gym has most equipment you'll need for anything you'd like to do whether it's cardio, CrossFit, powerlifting or classes. The daycare is supervised by staff and was well stocked with things to do. Overall a good place to workout.

Fantastic experience: Extremely nice place to get a workout. Friendly staff

Fantastic experience: They have all the necessary equipment including 3 platforms and bumper plates.

Fantastic experience: Has all the equipment you need. Friendly members. Just don't try to outlift guys from fort Bragg.

Positive experience: Great people, but not enough equipment to meet the needs of the clients. What equipment is there is poorly maintained. Classes are not scheduled around the needs of those that work traditional Monday through Friday schedules.

Positive experience: The treadmills facing the weights is a bit awkward and the gym can get so hot that the windows fog up. However, the weight and machine selection is top notch and the smoothie bar and child care availability is a massive plus.

Negative experience: Because of a deal through health insurance I have 2 gym memberships (one with a competitor up the street). The only reason I use this gym is because of the childcare offered while working out. This facility is pretty grungy and really only seems ideal for people solely interested in lifting weights. There are 4 elliptical machines. One has been out of order with a sign for 2 months now. The other 3 rotate working with today being an all time low of only one (The oldest elliptical mind you) functioning. Also there doesn't seem to be air conditioning and they have a few of these big industrial looking fans that people lug from machine to machine to point at themselves while working out. If I have the option I definitely prefer to use the competitor gym up the street!

Positive experience: This gym is a bodybuilders paradise. It is recently converted from a Golds Gym and it has equipment for most every application and exercise. Tanning beds are available and saunas are in each of the locker rooms. My only complaint would be the cleanliness from time to time. The staff makes an excellent effort to keep it clean but a lot of the members are messy. Overall, I do recommend this gym to anyone in the area.

Fantastic experience: This is the best gym I have been to while traveling! Clean, friendly staff, smoothie bar, child care, plenty of classes, tons of equipment, and even friendly members! I took a class here while visiting the Southern Pines area. I took a class with Christy who is an amazing and energetic instructor! She greeted me immediately upon arrival. Several of the ladies in class spoke to me and one even help me find equipment! The gym offers complimentary water. The staff at the smoothie bar is extremely pleasant. The childcare staff was great as well. If I ever come back to the area I will definitely stop in again! Highly recommend this place!

Fantastic experience: This fitness center is by far the best center for the price. And if you are looking for a personal trainer. They have great people that will help you one on one. I definitely would recommend this place to anyone wanting to get into fitness.

Fantastic experience: Excellent fitness center under great management! Since changing from Golds to TruFit Gym - this place has improved dramatically. Friendly staff, well-maintained equipment, no cost child care and now a 24-hour access option. The management here continually strives to make improvements. Updated locker rooms and showers, new upholstery on over 40 pieces of equipment and a completely upgraded look - just to name a few. When/if machines break, they are only down for a day or two. This gym is staffed with friendly people who make you feel welcome. Protein shakes, drinks, and other items are for sale, and there is always someone available at the front desk to help. I am grateful there is a facility that offers this much so close to our home! Thank you!!!

Fantastic experience: I really enjoy TruFit. They've gotten new equipment and gear since switching from Gold's to TruFit. They definitely upgraded! Staff is friendly, manager is awesome, and the personal trainers are very knowledgeable. I had Liesel and I loved her! She showed no mercy. The people that go there are fine. I've heard were people complain about them being rude or whatnot. It's a gym, not a cookout. 95% of people there are in the zone and doing their thing. They're not there to meet friends and the ones I have met have been friendly.

Positive experience: Great

Positive experience: Clean and friendly facility.

Fantastic experience: Great gym, really clean. Only thing to improve would be more squat racks.

Positive experience: Great gym! The price is competitive but I do wish they had a platform and chalk.

Positive experience: This place is on the right track. If they plus up the restrooms (splash reduced urinals especially...tracks throughout the gym) they’ll be the premiere fitness location.

Positive experience: Love the changes Y'all need to improve the cleanliness Need constant monitoring of restrooms and equipment It doesn't take a whole lot to go around with a duster Equipment needs oiled again some of it is sticking Please hire a morning cleaning lady Ladies restroom won't stay nice for long It is not routinely disinfected Been reading some reviews and those who say it's clean must be coming from a much worse experience or no experience with a truly excellent gym Because it's improved doesn't warrant an excellent rating I've been to Golds gyms and other franchises that would put Southern Pines to shame Again on its cleanliness and equipment maintenance I'd rate them a 2 Everything else a "good"

Fantastic experience: My wife and myself joined 2 months ago, we could not be more pleased, our trainer is Alex, he has been great, very patient and understanding, We have been very impressed with all aspects, highly recommend.

Negative experience: The mixxedfit class was great but the fee i was charged was ridiculous. I go online for a free pass to get a call in return saying that if I wasn't interested in joining I couldn't get the pass..but is that not want the pass is for? For me to try it out then decide if I wanna join..CLEARLY IT'S NOT!..its false advertisement..and this is whether you come alone or with a member..I was told by the worker the fees were..12.00 for one day, 19.99 for three days and 39.99 for a week extremely high when I pay 40 a month at the gym that I go to..so I paid the 12 but u better believe I'll never go back to this gym again I'll just ask the young lady that invited me to come with me to the gym I attend for 5 with a member and if she wants to go without me it's ONLY 10

Negative experience: The guest pass is false advertisement!!!! Don't fall for it! You will be charged $12 to try out the facility unless you join. I was told that I would have to purchase a membership in order to use the free pass and avoid the $12 daily fee which is backwards in my opinion. This process is a turn off and does not encourage anyone to join your establishment. Fitness Connection has TRUE guest passes for 7 days with no hassle.

Positive experience: This gym is quite adequate. Their daycare hours could use a bit of work, particularly being open during times where single parents tend to work out and actually need daycare. However, there aren't homeless people in the bathrooms like the one on Bragg BLVD in Fayetteville so that's a plus.

Negative experience: I am very unhappy with the new management of this Gym. Called to cancel my membership and was told still had to pay a full month even though my months fee had just come out of my account. They have also charged me a wellness fee TODAY for the year AFTER i informed them i was cancelling my membership. No proration just a charge knowing i won’t be there. I’ve been with Golds over 2 years with no problems. But absolutely dislike the new management.

Fantastic experience: Excellent fitness center under great management! Since changing from Golds to TruFit Gym - this place has improved dramatically. Friendly staff, well-maintained equipment, no cost child care and now a 24-hour access option. The management here continually strives to make improvements. Updated locker rooms and showers, new upholstery on over 40 pieces of equipment and a completely upgraded look - just to name a few. When/if machines break, they are only down for a day or two. This gym is staffed with friendly people who make you feel welcome. Protein shakes, drinks, and other items are for sale, and there is always someone available at the front desk to help. I am grateful there is a facility that offers this much so close to our home! Thank you!!!

Fantastic experience: Great gym, friendly happy staff, and very clean. Classes are fun and a great workout, love the childcare staff and the hours for childcare are perfect for catching the classes offered. Added bonus is the tanning beds! Lots of convenient amenities. Thanks guys!

Fantastic experience: Southern Pines Golds Gym is one of the best places I have worked out at. The atmosphere is great, the staff are friendly and very helpful. I would not choose to work out anywhere else. The personal trainers are very knowledgeable and experienced. The gym has many new upgrades and renovations going on right now, only making the gym more inviting.

Fantastic experience: I have been lifting at Golds for nearly a year now. The gym itself is also great. Nice equipment and always clean. There are plenty of free weights and tons of machines for every body part. The staff is also great. From being greeted with a smile and hello at the front desk to the guys cleaning and maintaining the equipment talking to you. The child care is good also. Very friendly atmosphere. But my favorite thing about Golds Gym SP is the trainers. I have been under Ronnie Jones since March of this year and the guy is top notch. Very knowledgeable and very driven to see you do your best. I have witnessed him tell members he does not even train that they are doing doing great and to keep it up. Support and motivation like that is what makes this place a top quality gym to train at! Highly recommended to anyone wanting to reach their goals!