LA Fitness

Fantastic experience: Markel was amazing and helped me save so much, and Gio was amazing on our tour and helped me see how to reach my fitness goals. Thank you guys so much!

Negative experience: Dirty

Negative experience: These workers need to stop asking every new customer to give them 5 stars on google because this is NOT a 5 star gym. It is absolutely disgusting. Everyone is super nice but the cleanliness of the place is appalling. The same bandaid has been in the NEW sauna since the first day they opened. Nobody has cleaned it and I take a picture of it every single time I'm there for proof, they don't clean ANYTHING there. The steam room legitimately has mold coming out of the ceiling and glass doors. The showers are filthy with hair everywhere. Just because all the workers are kind and helpful does not make it ok this is a very UNCLEAN environment. Corporate should check the camera footage and watch what your workers do all day. Majority are on their phones or gossiping with co-workers.

Fantastic experience: Yoshi is terrific, what an easy process to join up!!!

Fantastic experience: Thank you so much yoshiris for your great help nd service

Fantastic experience: Markel was awesome and made me feel very comfortable!

Fantastic experience: This LAF is so nice, I’ve been a previous member and had my complaints with other locations, but the welcoming feeling Yoshi and the team gave me was unmatched. I was also skeptical about PT, but Gio the training manager made me feel comfortable and helped me a lot with a routine.

Fantastic experience: Yoshi was amazing and helped me and wife find the right gym for us, she took time to give us a tour and was super supportive of our fitness goals if you are coming to this location ask for Yoshi.

Fantastic experience: Thanks Jerry for saving my life helping me find my headphones, being so nice about it and getting as excited as I did for finding them

Fantastic experience: Jered is amazing!

Fantastic experience: Markel was amazing!

Fantastic experience: The gym is very clean and well maintained. They offer a variety of amenities including a HIIT zone, Pilates, cycling classes, and a sauna and jacuzzi in every locker room. Jared was very welcoming he took the time to walk us through all the different membership options and gave us a great tour of the facility.

Fantastic experience: Jered was very helpful and courteous! Glad I made this start.

Fantastic experience: Amazing gym highly recommend

Fantastic experience: Super easy setup thanks to Jered.

Fantastic experience: Markel was a great help for me and my partner with the sign up process. He gave us a quick tour and explained everything that we needed to know as well as our questions.

Fantastic experience: Yoshi was very helpful thank you

Positive experience: Good gym, lots of equipment and variety. Mostly good amounts of space between pieces of equipment too. I haven't used the pool but having the option is nice. Some of the equipment is showing wear and age. Only 2 squat racks. .

Negative experience: I’ve been a member at the Cliffwood LA Fitness for a long time, but lately my experience has been terrible because of a trainer named Imari Jackson. She has continuously harassed me and made false accusations that have caused me a lot of stress and embarrassment. She even went as far as filing two restraining orders against me, both of which were dismissed by the court because there was no truth to her claims. I’ve done absolutely nothing to this woman, yet she continues to create drama and spread lies about me and my family. I brought all of this to the attention of the manager, Mary, and other LA Fitness staff, but nothing was done to protect me or to stop this behavior. It’s frustrating and unfair that a paying member can be treated this way, especially when there’s clear proof that I’ve been the one targeted and harassed. To make matters worse, Imari has even claimed she’s talking to a Vice President at LA Fitness about trying to get my membership canceled, which is completely unprofessional and feels like intimidation. I’ve provided messages and court documents that show I’ve done nothing wrong, yet no one at this location seems willing to step in. I’m truly disappointed in how this situation has been handled. All I want is to feel safe and respected when I come to the gym — not to be harassed, threatened, or ignored by staff who are supposed to maintain a professional environment.

Fantastic experience: Jess gave me a good service.

Fantastic experience: Markel was great help, completely clean and awesome Gym for all fitness goals and age groups. Hot Tub is the best BONUS

Fantastic experience: Signed up with jaz she was very helpful

Fantastic experience: Great customer service. Markel made signing up for the membership very easy. Helped every step of the way. Can’t wait to start my new journey here.

Fantastic experience: This gym has become a home away from home for me. Love the facility and the people in it.

Fantastic experience: Markel is good very helpful

Fantastic experience: Very clean and comfortable, nice and friendly staff

Fantastic experience: Jered helped me sign up so friendly and gave me a deal!

Fantastic experience: Ty was great with his walkthrough of the gym. Very informative about all the details regarding monthly plans and any other questions I had. Very enjoyable sign up process.

Fantastic experience: Jered is so friendly and helpful! Seriously amazing!

Fantastic experience: Tyler and Markel are amazing.

Fantastic experience: Tyler, and Markel helped a lot with signing up.

Fantastic experience: Phenomenal experience with the sales guy named Ty. Helped me figure out what plan I needed to get started. 10/10 recommend.

Fantastic experience: I love the exercise classes for total body workout, Rumba classes and yoga classes

Fantastic experience: I don’t have experience

Fantastic experience: Just signed up Markel and Tyler were great! Quick easy account set up, knowledgeable and friendly. Highly recommend!

Fantastic experience: Great gym. Ty was very helpful when I signed up!

Fantastic experience: Tyler was very helpful with process explained everything to us and make it very stress free. Tyler a definite asset to your company

Fantastic experience: Markel is the goat

Fantastic experience: Markel helped me out and made signing up for a membership easy and quick. He answered any questions I had. Great experience overall 10/10 thank you again Markel

Fantastic experience: Markel was great and the gym is fantastic

Positive experience: LA Fitness in Cliffwood is a great gym with everything you need for a solid workout. The facility is clean, spacious, and well-equipped with a wide variety of machines, free weights, and cardio equipment. I love that they offer group classes like yoga, Zumba, and kickboxing—it keeps things fun and motivating. The staff is friendly and helpful, always ready to answer questions or assist if you need something. The pool and sauna are a huge bonus after a workout! Definitely recommend this location if you’re looking for a well-rounded gym experience.

Positive experience: Moved to the area and needed a gym and I can say that the sign up fees were decent. However, I’ve lived in the area for three years now not wanting to cancel my membership because of the proximity but I am not getting complete use out of the gym. The sauna and bathroom are a disaster. The back rooms do not seem to be used at all. Other than that the staff and atmosphere is decent but for the money I’m not getting complete use of the gym.

Negative experience: God forbid I forget my headphones again. I die a little inside every time I have to hear my favorite rock songs remixed into house beats for 90 minutes straight. And please fix the men's locker room sinks by the bathroom they have been busted for months

Negative experience: Terrible, it was so nice when it first opened now it is dirty and not kept up, the cliental could care less and neither does Mgt. The kids hang in the parking lot and smoke weed. They need to keep the gym clean and get rid of the trash hanging in their lot and place of business for people who want to work out and feel safe. I have left the gym and now go elsewhere.

Fantastic experience: I am training with Ashanti at this Aberdeen location. I can say he’s really helping me a lot! I have Osteoporosis, Osteoarthritis, Scoliosis and degenerative discs. I’m getting stronger safely. He even gives me special exercises to help my scoliosis. I highly recommend him as your trainer!

Fantastic experience: Down hill and disappointing. This gym has gone down hill. I've been bouncing between this gym and the Holmdel one, until it closed. The Cliffwood location was always the nicer one. I usually just swim. It's better for me after my injury. Unfortunately, the locker room is usually dirty and disgusting. The showers are most often moldy and dirty as well. It's clear La Fitness is not the good place to work out it once was.

Fantastic experience: The personal trainers here are absolutely wonderful and knowledgeable. My first complimentary self assessment experience with Ari made me feel comfortable and happy with pursuing it and she connected me with my trainer now, Ashanti who has been understanding with the goals I need to set for myself as well as educating me with safety tips and any questions I have regarding nutrition and improving overall health and performance especially in regards to competing in a martial art. I’ve always been skeptical of personal training but I’m very grateful I found an awesome trainer here to help guide me with my fitness journey.

Fantastic experience: This is mostly about my personal trainer experience! I left PF because I wanted to join a gym that had classes. I'm overweight right now and was HIGH KEY terrified to join LA Fitness because most people that go there are super fit. I joined for the Aqua and Yoga classes. While I absolutely love the classes, the only reason I have stuck with my gym and running routine for the last 4 months is because of my Personal Trainer experience at LA. Ari walked me through the opportunity to start PT one day at LA Fitness. I didn’t want to do it because of the cost and low key felt like I would quit within 3 months. I thought I would be wasting my money. Ari was really good at pointing out all the benefits of starting PT Sessions though. She was so nice and personable and everyone kept coming up with her during our convo (gym members) and I could see how nice she was and motivating. I signed up because of her and am super glad I did. I've had a few sessions with her and she's such a great teacher. She's always on the floor too when I am at the gym working out alone and ALWAYS comes up to me to catch up and ask how my training is going. She really does care about everyone that joins because of her. I started scheduling sessions with Ashanti and absolutely love what I've gained from my PT experience so far. He has been super helpful teaching me the right form when doing any workout. He's also super nice, chill, and motivating at the same time. I have never done well with teachers who use intimidation or yelling to motivate me. Ashanti pushes me for sure during workouts but in a way that is nice and encouraging. I don't like working out but I do like knowing during my PT sessions I have someone on my side that really does want to show me how to succeed and become healthier than I currently am. Honestly out of all the teachers I've had in the past on sports teams and at other gyms (like OT), I think Ashanti's been the best coach for me so far. Learning from Ashanti how to do other stuff other than the 4 machines I knew how to use really has helped me train every part of my body. He also is great at checking in personally quick before every session to show he actually cares about his clients. When I'd get to the gym before joining PT, I would hide in classes or in one of the rooms in the back because I didn't feel like I belonged (again, currently high key not in shape). Now I feel a lot more comfortable on the floor and on the tredmill. I feel like I deserve to use the floor space or machine just as much as anyone else there. Since started personal training sessions in March, I've started to see mini wins in my own body. I've ran 2 5ks since starting PT and have another scheduled. This would have NOT happened without Ari teaching me how many time's I should be coming to the gym, the info packets she provided on workout tips and nutrition guidelines, and my sessions with Ashanti. I legit couldn't run for a minute straight in March and now can run a 5k without stopping. I also can pull up and button a pair of jeans that have not fit since 2022. I still am not wearing them until they look better, but in January they didn’t' even go past my thighs so that's a big win. My face is looking better and so are my arms and back for sure. Also might be TMI, but my weight was classified as Obese class II, and after 2 months I dropped out of that weight class. I really do thank my personal training sessions for this. I have a LONG way to go to get where I will feel comfortable with my body but I know I will get there if I keep up with what I'm being taught in training sessions. Seriously this is adding years onto my life because I was so unhealthy. THE only negative I have to say is people don't clean machines after use (same problem though at PF though). Kudos to the gym putting signs everywhere telling us to wipe down machines before and after. They can't do much more unless there's a way to attach wipes to every station. Also, front desk staff is always super nice too whenever I go in and leave!

Fantastic experience: I’ve been training at LA Fitness since March 2025 and have had an excellent experience with Ashanti Maurice. He is technically expert, attentive and takes the time to listen and understand his clients needs. He tailored my program accordingly and consistently demonstrated deep knowledge in the field. When I was asked to switch trainers due to scheduling, I chose to stay with him—and he even adjusted his time to accommodate me. Highly recommend Ashanti for anyone seeking expert and personalized training.

Fantastic experience: I have been training at LAF for several years in 2 locations. I have been especially pleased with the personal training services of Ashanti Maurice. He's low key, technically expert, sensitive to his clients, and an all around great guy. If you're looking to take your training to the next level, check him out. You can thank me later!

Fantastic experience: We have had a good experience with the coach (Ashanti) he is very professional with what he does..my respects to him

Positive experience: This location, contrary to the now closed Holmdel gym, is clean and by far, the vast majority of the equipment is functional. The only problem that I see, and unfortunately probably speaks to the quality of this gym, is the overcrowding. During the busy times, you do have to wait for most of the equipment. If, however, you're more interested in treadmills or ellipticals, there is plenty of them, and no wait lines. The bathrooms are clean and attended to. The staff is friendly.

Fantastic experience: After a long wait the men’s sauna is up and working. It’s very helpful after or before a workout. There’s so many benefits to this type compared to the other type that other gyms have. Google infrared saunas you surprised. Thanks Mary

Negative experience: Getting more and more crowded. Feels like they've oversold the memberships. Equipment constantly out of service. Pool heater was out of commission for almost a month. Jacuzzi has been closed for several weeks now.

Positive experience: I recently joined, about two weeks ago. The workout area is nice, I haven't come across any machines not working yet. This is a busy Gym. The locker room and bathroom area are dirty and the bathroom consistently smells. I guess my expectations are a little high? but for the price, I believe it should be much cleaner. The jacuzzi is empty right now and they're working on renovating that area as the ceiling above it is falling apart. For the amount of people that use this facility, the bathroom cleaning and locker rooms should be a major priority, but it doesn't seem that it is. update: They've been out of small towels now for over a week and keep saying, we're waiting for our order. I don't know who's maintaining their budgets and their purchasing, but they're not good at it. You don't wait until you're out to order more. stop with the excuses and fix the stuff that's broken, clean up the dust bunnies under all the machines, and fix the locker rooms, the jacuzzi in the mens room has been shut down since I've joined and they said we're working on upgrading and fixing. The door on the steam room doesn't stay closed, the light inside has been out since I joined and they haven't cleaned the floors in that steam room in over a week. In my opinion, Whoever is managing this location, isn't managing it. I've heard other members say there was a woman named Nina who was the manage before and she was always visibly in the gym checking machines making sure everything was clean and operational. I'm not sure who the manager is there now, but it is definitely not kept up. I doubt they'll allow me to get my money back now, but if I could, I'd cancel and go to Powerhouse in Hazlet. I don't blame the janitorial staff, I blame the general manager, if you're the boss, then it's on you, not the employees, the leader sets the pace.

Fantastic experience: Jocelyn was incredibly helpful and assisted with all questions in a professional manner.

Fantastic experience: Jocelyn was super helpful and nice!

Negative experience: They hardly clean the men’s bathroom it smells and wet everywhere in the stalls to the points the metal is rusting water is dripping from the ceilings and puddles of pee on the ground. Need new management cause that’s unacceptable and dirty

Negative experience: I've been increasingly frustrated with my experience at this gym. It’s become overcrowded lately which has resulted in encounters with some rather rude and unpleasant individuals. Additionally, i’ve also noticed some staff members who seem a bit questionable in their professionalism. I’m seriously considering looking for a new gym soon

Fantastic experience: Outstanding Experience with Marry and Travis – LA Fitness Management Team I’ve had an incredibly positive experience at LA Fitness, and a huge part of that is because of the excellent management team—Marry and Travis. From the moment you walk in, you can tell they genuinely care about the members and the overall atmosphere of the gym. Marry is incredibly professional, kind, and proactive. Anytime I’ve had a question about my membership, class schedules, or even equipment, she has taken the time to help me patiently and thoroughly. She knows the gym inside and out, and you can tell she takes pride in making sure everything runs smoothly. She has a calm and welcoming demeanor that really makes members feel comfortable and valued. Travis is also phenomenal—always approachable, attentive, and hands-on. He’s great at resolving issues quickly and efficiently, whether it’s helping with equipment, locker room questions, or general member support. He’s always around making sure the gym is clean, organized, and operating at a high standard. You never feel like just a number—he actually listens and follows through. Together, Marry and Travis have created a supportive, motivating, and respectful gym environment. Their teamwork and dedication make this LA Fitness location stand out compared to others I’ve visited. If you’re thinking about joining LA Fitness, this location—under the leadership of Marry and Travis—is one I highly recommend.

Negative experience: DONT. I repeat DO NOT sign up to this gym let alone ANY LaFitness! I signed up and had an amazing rep but after only attending a month to the gym, and not wanting to return due to the back upkeep of the gym. The locker rooms, the smell, the fact that you have to bring your own lock and the lockers don’t have a combo # system. It’s terrible! After not wanting to continue with them, they call me EVERYDAY! Even blocking the number doesn’t help because they will call you from their other #s! They don’t get the point until you pick up and curse them out. Even tho I already spoke to a rep and told them I won’t be using their facilities any more!!!!! I’m sticking to LIFETIME FITNESS!!!!! It’s worth every single penny!

Negative experience: bathroom bad condition and jacuzzi broken contact and the manager never take acción to fixing correct and the ceiling collapsing,paint peeling,that is no fair i’m paid for use everything ,totality unfair for my son with autism conditions.

Fantastic experience: Alot of equipment, locker room could be kept cleaner.

Negative experience: Google should not be advertising a sauna at this location. It has a sign that say "permanently closed". Which is a big reason that I was keeping my membership. I only visited this gym a few times, after the Holmdel location closed. It is small and crowded. Very disappointing.

Negative experience: What gym opens up at 8am on Saturdays and Sundays ? They closed down the Hazlet location and didn’t account all of those members. Awful gym. 1/100

Fantastic experience: Today Mary was so helpful assisting me with upgrading my membership. Great staff, clean facility, very well managed and maintained!

Fantastic experience: For the price, this is one of the better gyms. Has everything you could need. The broken equipment gets fixed in a timely manner

Positive experience: Good place to do the exercise

Negative experience: Dirty! More broken equipment than working.. Noone wipes anything down... place is awful

Negative experience: I’ve been here for the past three and a half years after moving from Portland, Oregon. The gym was fine when I first joined, but the lack of supervision and maintenance has left it in really bad shape. Even the steam room is completely closed now. It’s disappointing, especially after being a loyal customer for 12 years—I’m seriously considering moving on

Fantastic experience: I signed up with Dylan, he was super helpful, helped me out with my personal goals and helped me out with the best price.

Negative experience: Just like the other LA’s, Numerous machines out of order constantly, and sometimes for months. But don’t worry, they’ll be somebody soliciting your money at the front door. Hardly ever has wipes or paper towels to clean the machines.

Positive experience: Seems like a newer location but unfortunately locker room areas are rarely clean, sauna permanently closed and now frequently the steam room is closed/not working without any notice.

Fantastic experience: Me atendió perla y fue una linda experiencia

Fantastic experience: Very disappointed, no hot tub and the pool was cold.

Negative experience: I’m updating my review as this location has declined a lot. There is a sign over the sauna stating that it is permanently closed. The locker room cleanliness is also leaving a lot to be desired. This gym isn’t very old and it went downhill very fast. You’d think they would invest in maintaining it after closing the Holmdel location.

Fantastic experience: An incredibly clean and well-maintained space with great amenities. Staff is friendly and the equipment layout is intuitive.

Positive experience: Used to be a member when I lived near by. This is the only gym I come to when I visit the area. Staff is super friendly!

Fantastic experience: Met with Travis. Got in good and quick. Love the gym

Fantastic experience: Travis was so helpful and made me feel comfortable when signing up to the gym today. It was my first time at LA Fitness and he gave me a tour explained all the amenities that came with the membership. Really enjoyed the experience. Super excited to start my fitness journey!

Fantastic experience: I had a great experience at LA Fitness. Travis was super helpful, professional, and made sure I had everything I needed. Great customer service—thanks, Travis!

Fantastic experience: La Fitness experience was great! Travis was very thorough with all that the gym Pneumonia vaccine have! Like the saunas, all the classes that they provide like yoga and Zumba and so much more. Answered all the questions and reassured me with all my concerns!

Fantastic experience: I just signed up the contract with Perla! Really appreciate her help, she explained and helped me with everything, very nice place and people, exited to start working out here!

Fantastic experience: Clean location and great customer service. Met with Perla for tour!

Fantastic experience: I took a Zumba class instructed by Mallory. It was amazing. I loved her energy, dance moves & music selection.

Fantastic experience: Very Clean Facility, sign up was fast and easy. Met with Perla, the sales associate.

Fantastic experience: The sales team was great had an amazing tour with Ryan. Happy to start my fitness journey here!

Fantastic experience: I had a fantastic experience signing up for my membership at LA Fitness, thanks to Dylan! He was incredibly helpful, patient, and knowledgeable, making the entire process smooth and hassle-free. He took the time to walk me through all the membership options, answered all my questions, and made sure I was set up for success. His professionalism and friendly attitude made a great first impression. If you’re thinking about joining, I highly recommend asking for Dylan—he’ll take great care of you!

Fantastic experience: The gym was super easy to get in to and Ryan was very helpful with process.

Fantastic experience: Ryan was an amazing guy and the whole sales team was super helpful. The gym was clean and well kept.

Fantastic experience: Ryan was amazing! Great sales team and amazing facility. 10/10 would recommend.

Fantastic experience: La fitness aims to provide workout options for individuals of all ages, offering a range and a trained staff. Dylan was very helpful to get me a membership and talked me throughout everything!

Negative experience: Half the machines don’t work half the treadmills don’t work. Always crowded and never any wipes. Wish the old management was back place is really falling apart

Positive experience: Disappointing. I wish I had done a trial before signing up after a brief tour. This gym is not kept very clean (specifically in hot tub and bathroom area). There is never enough equipment or it goes missing. The mats are gross and torn. The pool is so overly chlorinated that even after showering, the smell of chlorine stays on my skin for at least a full day. Before I signed up, I asked the person I was speaking with if they plan on reopening the sauna and he said “next month.” I asked him to confirm 3 times and he did. I followed up with someone at the front desk the following month and he looked at me like I was nuts. It’s been out of order for 2 years and it does not seem like there is any plan for reopening. Pretty annoying. The class selections are fine. All the instructors I have taken have been good. The babysitting was really what drew me here, and that’s been good too, which is a positive.

Negative experience: Weights and cardio equipment are fine. Only 2 squat racks is rough. 1 star is for the clear disregard for keeping the men’s locker room clean and functioning. Sauna shut down, steam room needing a part for 2 months, laundry often shut down for months at a time so no towels, drain larva in all the showers, toilets are soaked half the time for whatever reason like their idea of cleaning is hosing everything down, single bathroom outside of locker rooms is permanently locked for whatever reason. If not for the convenience of location, would end membership.

Negative experience: The worst gym that I ever been, a lot of the machines are broken and are a serious risk for every customer, the monthly fee for the quality that they offer is not good, YMCA and planet fitness offer better service for a lower fee ( with all respect). They offer better machines but more Than that is the maintenance of their gyms, in LA fitness there is no maintenance offer, I just upload a picture but there are more machines, wires and part of the place in this bad condition. Eyy LA fitness that care of us as your customers please and prevent accidents.

Positive experience: I signed up when they opened back in September of 2020 the manager was very nice. The front desk staff always said hello and were very welcoming! When something broke they would have it fixed in a timely manner. The gym was always clean they always had a cleaner on schedule. The sauna was working at that time and it was overall great. Since then it’s definitely been going downhill. The gym is always packed out now there’s never a time it’s not busy but that’s not a big deal to me. It’s no where near how clean and up kept it used to be. There are machines that have been broken for weeks the sauna is permanently shut down. There are times where there aren’t any wipes to clean the machines, the bathroom isn’t up kept there are days where soap isn’t refilled or no paper towels. I almost never see anyone cleaning it where as before when they first opened, there was always someone cleaning it. Hopefully they can improve and go back to how it used to be.

Fantastic experience: Great gym, Dylan helped me out definitely recommend working with him.

Negative experience: Bathrooms are always dirty, sauna always broken, pool is non accessible, hot tub always broken. A bunch of the equipment is always broken. And a the old blonde lady that works there is very mean to other people at the gym

Negative experience: Would go everyday and this place has gone DOWN HILL for $50 a month I get nothing planet fitness has more amenities for $10. Steam rooms been broken for well over a month and the manager always says “the parts coming this week” equipment is always broken, not enough equipment either. Bathrooms are disgusting nothings clean this gym is awful for the price you have to pay. It pains me to write this cause it was so good now it’s just awful and has been for the past few months.